Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11420615June 11, 2021
ENGINE
Been told for 4 weeks now that they have to wait for parts them being suntrup Hyundai south in st louis MO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420381June 10, 2021
UNKNOWN OR OTHER
Dashboard experiencing vertical cracks in five areas and around airbag area. Cruise control would not turn off when break was depressed had to pull over applying brakes and pound on the steering wheel come to a stop. Checked out by manufacture claims it was no problem I have not used control since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419863June 7, 2021
TIRES
I purchased (4 tires) 205/65R16 Sumitomo HTR A/S P02 for my vehicle in January 2019. In the past few months I’ve noticed a constant rumbling noise from the rear while driving. I have had my vehicle serviced for an inspection and oil change. Each time I received no recommendations during the multipoint inspections related to my tires. The last time I took it in I mentioned that I planned to purchase new tires and the mechanic looked at me strangely. He measured that my tire thread were at a 6 and he could not see any visible defects. Once the tires were rotated the noise moved from the back to the front. There is clearly a defect with the tire and it is out of warranty to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419983June 7, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to the recall repair was not yet available. The contact stated while her son was driving 30 mph, smoke entered the cabin of the vehicle from the floorboard. The contact stated the "Do not drive vehicle" message was displayed on the instrument panel. The contact parked on the side of the road for 30 minutes before continuing the drive to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419822June 6, 2021
ENGINE
We were driving north bound on 75 around mile marker 155 near Macon GA. The car stalled and would not turn over. I was able to move over to the shoulder lane. Upon opening the hood and inspecting the engine, I realized the engine was on fire. I started to extinguish the fire while we called the fire department who helped to finish extinguishing the fire. It is my understanding now that this model is known for having engine fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419122May 31, 2021
ENGINE
Engine mis fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418158May 22, 2021
POWER TRAIN
1. Car was parked at a rest stop, on a hot day, and idling in "PARK" with air conditioner on. One passenger was in the car in the front passenger seat. No one was in the drivers seat. The driver of the car was about 20 feet away and making a phone call to make hotel reservations. After about 10 minutes, the car suddenly started moving in reverse, while the passenger was sitting in the passenger seat. The passenger was alarmed by this movement and tried to get out of the car on the passenger side and opened the car door. The passenger then fell to the ground and avoided the door opening, but the front wheel of the car ran over her lower right arm , breaking the large bone in the arm and causing multiple lacerations. The car proceeded in reverse, finally coming to a stop against a small hill about 100 feet away. The passenger was rushed to a hospital and received emergency care.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11418018May 21, 2021
FUEL SYSTEM, GASOLINE
The contact owned a 2013 Hyundai Sonata. The contact stated while driving 40 MPH, the vehicle began to emit a white smoke from under the engine. As the contact pulled the vehicle to side of the road, he could hear an abnormal sizzling sound coming from the engine. The contact decided to leave the vehicle at the scene to allow the vehicle to cool down. The contact got into another vehicle and proceeded to his destination. A couple hours later, the contact returned to the scene and discovered that the vehicle was burned and damaged due to a fire. The contact called his insurance provider to report the failure. The vehicle was towed to an independent mechanic. The contact was uncertain if a fire report was filed. The contact then received notification of NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline) which he linked to the failure. The contact had informed a dealer of the failure. The manufacturer was not notified of the failure. The vehicle was destroyed. The failure mileage was approximately 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11417700May 18, 2021
ELECTRICAL SYSTEM
Unable to unlock and open front and rear passenger doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416811May 16, 2021
ENGINE, FUEL/PROPULSION SYSTEM
JUST CUT OFF WHILE I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416733May 15, 2021
UNKNOWN OR OTHER
SUN SHADE FAILURE ON PANORAMIC ROOF. I WAS DRIVING AND DECIDED TO OPEN THE SUNROOF, I HEARD A LOUD POPPING NOISE. THE SHADE CAME OFF TRACK AND WOULD NOT ROLL UP. SUNROOF OPENED UP LIKE NORMAL, I IMMEDIATELY PULLED NOT VERY SAFE WITH THE EXCESS HANGING MATERIAL BLOCKING VISIBILITY. $900+ REPAIR AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416050May 11, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I DO NOTICE SOMETIMES WHEN I PRESS ON THE GAS, THE CAR LOOSES ENERGY, DON'T ACCELERATE. IT'S LIKE THE CAR MPH GOES DOWN TO ZERO WHILE I'M DRIVING THE CAR WHICH IS SCARY. I STEP ON GAS, AND IT DON'T MOVE, THEN IT PICKS UP AND SPEED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416113May 11, 2021
ENGINE
RECALL ON ENGINE HYUNDAI SAID THEY REPLACE IT THE CAR CONTINUES TO LOSE POWER. I WAS ON THE INTERSTATE WITH MY KIDS DRIVING WHEN ALL OF A SUDDEN IT LOSES POWER AND I'M ALMOST HIT. HYUNDAI IS PUTTING ME AND MY CHILDREN IN DANGER AND ABSOLUTELY REFUSE TO DO ANYTHING ABOUT IT. I HAVE SEVERAL CASE NUMBERS WHERE I HAVE TAKEN IT TO HYUNDAI THEY REFUSED TO FIX IT AND THEY TRY TO SELL ME A NEW CAR. HOLIDAYS HAD MY CAR FOR FOUR WEEKS NOW I HAD A FRIEND TAKE ME UP TO THE HYUNDAI DEALERSHIP TO CHECK ON IT AND THEY TOLD ME BEFORE THEY COULD CHECK THE ENGINE NOW I HAD TO REPLACE COIL PACK #3 BECAUSE IT HAS A MESS. I'M COMPLETELY FED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415836May 10, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO CRAIN HYUNDAI OF FAYETTEVILLE (1919 FOXGLOVE DR, FAYETTEVILLE, AR 72704, (479) 439-9878) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415518May 7, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SEATBELT FAILED TOO RETRACT CORRECTLY ALLOWING DOOR TO BE SHUT ON IT LEADING TOO DOOR AJAR SENSOR DAMAGE OR FAILURE LEAVING RED LIGHT AT BOTTOM OF DRIVER DOOR ALWAYS TURNED ON DRAINING BATTERY EVERY TIME OVERNIGHT. ONLY FIX FOR THIS WAS TOO REMOVE SENSOR TO PREVENT BATTERY DRAIN BUT NOW MY CAR LOCKS DOOR EVEN WITH ENGINE TURNED ON. SAFTEY ISSUE. COST OF FUEL ROADSIDE UNLOCK ASSISTANCE AND BATTERY CHECK OR REPLACEMENT COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415254May 5, 2021
ENGINE
MY CAR STARTED STALLING WHILE PARKED. AS WELL AS MAKING A NOISE. I TOOK MY CAR TO THE HUYNDAI SONATA FOR THEM TO CHECK ON THE RECALL. MY SPECIFIC CAR HAS THE RECALL THAT AFFECTS MY ENGINE, AND MY ENGINE LIGHT IS ON. THE MECHANIC SENT ME A TEXT ADVISING ME THAT "MY VEHICLE4 IS WORKING AS DESIGNED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414387April 29, 2021
STRUCTURE:BODY
THE FRONT DASHBOARD HAS MULTIPLE LINES OF CRACKS NEAR THE DASHBOARD. AFTER RESEARCHING ONLINE IT LOOKS LIKE A COMMON ISSUE WITH THIS MODEL. THE DASH BEING CRACKER ON THE PASSENGER SIDE ON TOP OF THE AIRBAG MAKES ME REALLY WORRIED ABOUT THE AIRBAG BLOWING OFF. ALSO THE CAR LOOKS SO BAD WITH ALL THE CRACKS THAT I HAVE PUR A COVER ON TOP OF THE DASH WHICH COULD RESULT IN THE AIRBAG NOT OPENING UPON COLLISON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413909April 26, 2021
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE SHUT DOWN ON 4/23/21 WHILE SITTING AT A RED LIGHT ON A CITY STREET AND BECAME INOPERABLE. THE BATTERY WAS JUMPED OFF AND SOME WIRES STARTED SMOKING AND THE ENGINE WOULD NOT TURN OVER. THE VEHICLE WAS TOWED TO THE RESIDENCE, AND THE BATTERY WAS REPLACED. ONCE THE NEW BATTERY WAS INSTALLED, THE ENGINE LIGHTS BLINKED CONTINUOUSLY, BUT THE VEHICLE WOULD NOT START. THE STARTER WAS REPLACED ON 4/25/21. THE VEHICLE STARTED AND WAS TAKEN FOR A TEST DRIVE ON THE HIGHWAY AND RAN FOR ABOUT 5 MINUTES BEFORE IT BEGAN PRODUCING A KNOCKING SOUND. THE VEHICLE SHUT DOWN AGAIN ON THE HIGHWAY, AND WHEN IT WAS STARTED AGAIN, THERE WAS A LOSS OF POWER AND ACCELERATION. THE VEHICLE COASTED TO THE DRIVEWAY OF THE RESIDENCE, THEN NEEDED TO BE PUSHED BACK INTO THE RESIDENCE. THE VEHICLE WOULD NOT START AGAIN AND MADE A CLICKING SOUND. WIRES WERE ALSO SMOKING AGAIN. THE VEHICLE WILL BE TOWED TO A DEALERSHIP ON 4/26/21 FOR DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413713April 24, 2021
ENGINE
ON APRIL 17TH AROUND 1PM I WAS DRIVING DOWN HEY 64 WHEN MY CAR STALLED.IN THE MIDDLE OF THE ROAD AND CUT OFF AND I PULLED IT ON THE SIDE OF THE HIGHWAY. THE HYUNDAI WEBSITE STATES THAT THIS SPECIFIC CAR HAS.ENGINE ISSUES AND THAT IT MAY STALL DUE TO.ENGINE DIFFICULTIES BUT WHEN I PUT IN MY VIN NO ISSUE.POPS UP. JUST BECAUSE THE ISSUE DOESNT POPS UP DOESNT MEAN IM NOT HAVING TO DEAL WITH MY ENGINE CUTTING OFF IN THE MIDDLE OF THE HIGHWAY. I BEEN.LOYAL TO HYUNDAI FOR ALMOST 13 YEARS AND TO HAVE THIS HAPPEN TO.ME WAS VERY DISHEARTENING AND SCARY AND FOR.HYUNDAI TO ACT UNCONCERNED REALLY.IS BOTHERING ME BUTI JUST HOPE FOR THE BEST TO SEE A RESOLUTION. I JUST MOVED TO A NEW.CITY FOR BETTER CAREER OPPORTUNITIES AND TO NOT HAVE A CAR AND COUGH OUT 1K FOR A RENTAL IS DISHEARTENING AND I HOPE.THIS GETS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413614April 23, 2021
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
I WAS DRIVING OUT OF MY HOME AND MY VEHICLE SUDDENLY SLOWED DOWN AND STOPPED FOR NO APPARENT REASON.I JUMPED START THE CAR FOR ABOUT 20 MINUTES AND WAS ABLE TO REACH A AUTO ZONE. THEY TOLD ME IT WAS A DEAD BATTERY SO I BUY A NEW $160 BATTERY FOR THE CAR TO STILL NOT WORK AND TURN BACK ON. ITS LIKE IT WOULD START BUT IT WOULD NOT FULLY TURN ALL THE WAY ON. I RECENTLY PURCHASED THIS VEHICLE 5 DAYS AGO AND ITS ALREADY STOPPING IN THE MIDDLE OF TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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