Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11024655September 20, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA HYBRID. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START ALTHOUGH THE LIGHTS AND RADIO WERE ACTIVATED. THE VEHICLE ROLLED WHEN PLACED IN GEAR. THE VEHICLE WAS TAKEN TO HYUNDAI OF COLUMBIA (1370 NASHVILLE HWY, COLUMBIA, TN 38401). THE DEALER COULD NOT DIAGNOSE A FAILURE AND RECOMMENDED THAT THE BATTERY BE CHANGED. THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024086September 18, 2017
SUSPENSION, SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO INDICATE THE INCREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TUSCALOOSA HYUNDAI (3831 HARGROVE RD E, TUSCALOOSA, AL 35405 (205) 752-8113) WHERE IT WAS INSPECTED AND THE TIRES WERE BALANCED. THE DEALER DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKES AND THE FRONT PASSENGER SIDE AXLE NEEDED TO BE REPLACED. THE BRAKES WERE REPAIRED, BUT THE AXLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,315.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023696September 15, 2017
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
EL CARRO TRYNA CUANDO VOY DE REVERSA Y CUANDO ESTOY AN STOP EL CARRO TIEMBLA Y LOS BRAKES YA SE LOS CAMBIE Y SIEMPRE ME HACE RUIDO..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11023499September 14, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE A 2014 HYUNDAI SONATA. THE PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING. AFTER TRYING TO FIND A REPAIR SHOP I SEEN THAT IT IS ACTUALLY HAPPENING TO ALL MODELS WITH THE PANORAMIC ROOF FROM HYUNDAI. IS ANYONE ELSE AWARE OF THIS? WHAT WILL HYUNDAI DO ABOUT THIS? IS IT EVEN SAFE TO DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023496September 14, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE PANORAMIC SUN ROOF EXPLODED. THE CONTACT CALLED A LOCAL DEALER (POHANKA HYUNDAI, 1770 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743 301-423-1100) AND WAS INFORMED TO CONTACT A GLASS SPECIALIST. THE CONTACT SUSTAINED MINOR CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 62,141.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11022932September 12, 2017
ENGINE
I WENT FOR AN OIL CHANGE, AND THEY LISTENED TO MY ENGINE FOR THE ENGINE RECALL. I TOLD THE SERVICE DEPARTMENT THAT IT WAS THE NOISIEST STARTING CAR I HAVE EVER OWNED. I BELIEVE THEY OUT AN OIL ADDITIVE IN IT TO QUIET MY ENGINE BEFORE TESTING IT TO TRY TO AVOID REPLACING THE ENGINE. IT IS SUDDENLY THE QUIETEST STARTING CAR I HAVE EVER OWNED. THIS UPSETS ME GREATLY, AS I BELIEVE THEY ARE NOT HONORING THE ENGINE RECALL BY USING AN ENGINE QUIETING ADDITIVE. I HAVE BEEN WORKING ON CARS FOR OVER 40 YEARS. I AM VERY JN HAPPY THAT THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022683September 11, 2017
ENGINE
HYUNDAI SONATA ENGINE FAILURE. I WAS DRIVING AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND PUT MY HAZARDS ON. I PROCEEDED TO START THE CAR AND WHEN I DID, THE CAR CAUGHT ON FIRE. SMELLED LIKE WIRES ON FIRE. HYUNDAI WAS NOTIFIED AND MY CAR WAS TOWED AND FIXED AT THE DEALERSHIP. IT TOOK ABOUT 6 WEEKS TO FIX. TO MY DISAPPOINMENT, HYUNDAI IS ONLY OFFERING 12K MILES OR ONE YEAR WARRANTY. THIS CAR HAS HAD SEVERAL RECALLS AND I HAVE BROUGHT IT TO THE DEALER FOR EVERY ONE OF THEM. I SPENT 30K ON THIS CAR (HYUNDAI SONATA 2.0T) LOVE THE LOOK OF IT BUT NOT RELIABLE. I HAVE SENT THEM A LETTER TO ASK FOR A BETTER WARRANTY ON THE "NEW" ENGINE THEY REPLACED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11022420September 9, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
TAKATA RECALL - CAR IS BLOWING OUT SMOKE - IN 700 MILES IT HAS LOST 2 QUARTS OF OIL, IT HAS UNDER 50K MILES, IT IS COVERED UNDER 2 DIFFERENT RECALLS THRU HYUNDAI BUT THEY REFUSE TO REPLACE THE ENGINE, WHEN YOU TRY TO ACCELERATE - THE CAR WILL HESITATE AND THEN ALL OF SUDDEN BLOW SMOKE OUT THE BACK - SO MUCH THAT YOU THINK THE CAR IS GOING TO CATCH ON FIRE, WE HAVE HAD IT IN THE DEALERSHIP 3 TIMES ALREADY - CONTACTED THEM OTHER TIMES IN BETWEEN. NOW WHEN TRYING TO ACCELERATE AT JUST 1 RPM SMOKE COMES OUT THE BACK CAR STARTS SHAKING LIKE ITS GOING TO STALL OUT CHECK ENGINGE LIGHT COMES ON - A FEW SECONDS LATER BIG CLOUD OF SMOKE COMES OUT BACK AND CAR WILL THEN MOVE LEAVING TRAILS OF SMOKE BEHIND. CHECK ENGINE LIGHT WENT OFF. HYUNDAI SAID UNLESS THE CHECK ENGINE LIGHT IS ON - IT WONT MATTER. THEY JUST WANT US TO DO A OIL CONSUMPTION TEST - THE ENGINE IS MAKING A KNOCKING NOISE. HYUNDAI HAS HEARD IT TOO. WE LEAVE SO MUCH SMOKE THAT WE CANT SEE A CAR BEHIND US. IT CAN BARELY MAKE IT TO ACCELERATE ON THE HIGHWAY. 6/21/17 - MASSEY HYUNDAI HAGERSTOWN 7/18/17 - MASSEY HYUNDAI HAGERSTOWN 8/28/17 - MASSEY HYUNDAI HAGERSTOWN HYUNDAI CASE #10553414 - THEY KNOW ABOUT IT! WE HAVE HAD IT TOWED TO THE SHOP 2 TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022039September 7, 2017
ENGINE
WE WERE DRIVING TO HESPERIA IN THE POURING RAIN JUST PASSING THE CAJON PASS ON THE FREEWAY WHEN WE HEARD A KNOCKING COMING FROM THE ENGINE & MOVED OUR WAY OVER TO THE SLOW LANE & MADE OUR WAY OFF THE FREEWAY. UPON EXITING THE ENGINE COMPLETELY DIED WHILE WE WERE DRIVING & WOULD NOT RESTART. WE LUCKILY MADE OUR WAY OVER TO THE SHOULDER TO PULL OVER & HAD TO WAIT OVER 2 HOURS FOR A TOW TRUCK TO TOW US 62 MILES HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022111September 7, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. ON SEVERAL OCCASIONS, WHILE THE CONTACT'S GRANDSON WAS DRIVING, THE FRONT AND REAR DRIVER AND PASSENGER SIDE HEADLIGHTS FLICKERED OFF AND ON WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THIS COULD CAUSE A CRASH. THE VEHICLE WAS TAKEN TO SOUTH LOOP HYUNDAI (8811 LAKES AT 610 DR, HOUSTON, TX 77054 (713) 341-3413), BUT THE VEHICLE COULD NOT BE DIAGNOSED UNTIL THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021818September 6, 2017
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED TWICE AND THE ENTIRE INSTRUMENT PANEL WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A TOW TRUCK TO THE CONTACT'S RESIDENCE TO TAKE THE VEHICLE TO THE LOCAL DEALER (BUERKLE HYUNDAI, 3350 HWY 61 N, ST.PAUL, MN 55110). THE DEALER DIAGNOSED THAT THE BATTERY WAS FAULTY AND UNCERTIFIED, AND NEEDED TO BE REPLACED. THE LOCAL DEALER INFORMED THE CONTACT THAT THERE WAS NO KNOWLEDGE OF THE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021489September 5, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS AND BREAKLIGHTS ON THW PASSENGER SIDE OF VEHICLE KEEP BLOWING. I HAVE CHANGED THEM OUT SEVERAL TIMES AND NEED TO CHANGE MY BREAK LIGHT OUT AGAIN NOW. IT IS GETTING TO BE AN EXPENSIVE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021627September 5, 2017
ENGINE
DRIVING AT 70 MPH THE CAR SEIZED UP. IT DID THIS 3 TIMES IN SIX MILES. SCARIEST EVENT I HAVE EVER HAD HAPPEN IN A VEHICLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11021105September 1, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER (EASTERN SHORE HYUNDAI, 29736 FREDERICK BLVD, DAPHNE, AL 36526, (251) 626-6363) SCHEDULED AN APPOINTMENT FOR ROUTINE MAINTENANCE FOR SEPTEMBER 5, 2017 AND WAS TO CHECK TO DETERMINE IF THE REMEDY AND PARTS WERE AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019934August 27, 2017
TIRES
OUR 2014 HYUNDAI SONATA GLS 4-DOOR SEDAN CAME EQUIPPED WITH KUMHO SOLUS KH 25 TIRES, SIZE 205/65R16. THE CAR HAS APPROXIMATELY 27,000 MILES. WHEN REMOVING A FLAT TIRE, I NOTICED THAT SMALL CHUNKS OF RUBBER WERE COMING OFF OF THE TIRE. I THEN CHECKED THE OTHER THREE TIRES & FOUND THE SAME PROBLEM. SOME OF THOSE RUBBER CHUNKS COMING OFF WERE ALONG THE EDGES & SOME WERE IN THE CENTRAL PART OF THE TIRES. I CALLED THE MANUFACTURER & WAS REFERRED TO AN AUTHORIZED DEALER, KAUFFMAN TIRES IN THIS CARE. THEY CLAIMED THAT THIS IS NOT A WARRANTY ISSUE SO THEY STATED THAT NOTHING COULD BE DONE EXCEPT TO SELL ME NEW TIRES & OTHER CAR SERVICES. IT SEEMS TO ME THAT THIS IS ABNORMAL FOR TIRES TO BE FAILING AFTER ONLY APPROXIMATELY 27,000 MILES. SINCE I'M CONCERNED ABOUT SAFETY, I WILL BE REPLACING ALL FOUR TIRES BUT NOT WITH KUMHO TIRES. I CERTAINLY NEVER BUY THAT BRAND OF TIRE &, WILL CHECK TO SEE WHAT BRAND OF TIRES ARE ON ANY CAR THAT I WILL BUY IN THE FUTURE TO BE SURE THAT THEY AREN'T KUMHO TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019207August 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING 5 MPH, THE CONTACT NOTICED A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO PATRICK HYUNDAI IN SCHAUMBURG, IL WHERE IT WAS DIAGNOSED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN SERVICED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) AT ADAMSON MOTORS (4800 US-52, ROCHESTER, MN 55901). UPON LEAVING THE DEALER, THE CONTACT HEARD A KNOCKING NOISE AGAIN COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT REPLIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013092August 6, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I TURN THE LEFT TURNING SIGNAL ON, THE FRONT LIGHTS FLICKERS AND SWITCH BETWEEN HIGH AND LOW BEAMS. SOMETIMES THEY TURN OFF. ALSO THE INTERIOR DASH LIGHTS FLICKERS AND TURN BRIGHTER. I ALSO HAVE TO REPLACE FRONT AND BACK LIGHT BULBS 3 OR 4 TIMES IN LESS THAN A YEAR. I WENT ONLINE AND THESE PROBLEMS SEEMED TO BE A RECURRENT COMPLAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010925July 27, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2014 HYUNDAI SONATA. WHILE MAKING A LEFT TURN AT 20 MPH, ANOTHER VEHICLE COLLIDED WITH THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT NOTICED SMOKE AND FELT HEAT ON HER FEET. A BYSTANDER PULLED THE CONTACT FROM THE VEHICLE AND FLAMES APPEARED UNDERNEATH THE DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE DRIVER'S SIDE CURTAIN AND FRONT PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT DRIVER'S SIDE AIR BAG AND PASSENGER SIDE CURTAIN AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, ABDOMEN, AND NECK. THE CONTACT ALSO SUSTAINED LEFT AND RIGHT LEG AND KNEE SCRATCHES AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND REAR MIDDLE SEAT PASSENGER OF THE OTHER VEHICLE ALSO SOUGHT MEDICAL ATTENTION, BUT THE EXTENT OF THEIR INJURIES WAS UNKNOWN. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF A FIRE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOWED TO A TOW LOT. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
0
#11006654July 20, 2017
EXTERIOR LIGHTING
STOP BY ATLANTA STATE PATROL STATING NO BREAK LIGHT..GOT A WARNING...PURCHASED BULBS...BULBS THAT'S IN THE SOCKET WILL NOT COME OUT...TOOK CAR IN TO THORNTON RD HYUNDAI FOR 3 OTHER RECALLS... TECHNICIAN TOLD ME THIS UNIT IS MELTING AND RUSTING INSIDE THE SOCKET... ..SO I'M RIDING TO WORK WITH BACK BREAKS LIGHTS ...THIS IS A MANUFACTURER PROBLEM NOT MINDS...I CAN'T GET THIS PROBLEM FIXED...IM ALREADY PAYING $510.00 A MONTH CAR NOTE...SINGLE PARENT...TRICKED INTO THIS CAR SITUATION.... I'VE GOOGLE THIS...SEVERAL SONATAS HAS THIS PROBLEM...I NEED HELP GETTING THIS FIXED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006187July 18, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY THREE TO FIVE DAYS WHEN PUSH TO START VEHICLE IT WILL NOT TURN ON. ALL LIGHTS/ELECTRONICS COME ON BUT THE VEHICLE JUST WILL NOT START. WHEN TOWED TO THE DEALER OR TOW DRIVER ARRIVES THE CAR STARTS AGAIN. HAVE HAD THE BATTERY TESTED AND TESTED BAD, REPLACED BUT THE PROBLEM CONTINUES. HYUNDAI SAYS "CANNOT DUPLICATE THE PROBLEM" AND SENDS ME ON MY WAY WITH NO RESOLUTION. NOW DEALER AS WELL AS HYUNDAI REGIONAL OFFICE REFUSE TO ANSWER THE PHONE OR RETURN ANY OF MY MESSAGES. HAS HAPPENED AT LEAST IF NOT MORE THAN 15 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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