Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11306950February 4, 2020
ENGINE
MY CAR CAUGHT FIRE AND WAS NOT INVOLVED IN AN ACCIDENT. I WAS GOING AROUND 30MPH, ALL THE DASHBOARD LIGHTS CAME ON, THE CAR WOULD NOT ACCELERATE, SO I STOPPED THE CAR AND TURNED ON THE HAZARDS. THE CAR STARTED SMOKING SOON AFTER SO I LEFT THE CAR. A FEW MOMENTS LATER IT CAUGHT FIRE. I CALLED 911 AND HAD THE FIRE PUT OUT. I HAVE NEVER RECEIVED ANY NOTICES FROM HYUNDAI ABOUT MY CAR. I PURCHASED THE CAR LATE APRIL OF 2017 USED. I HAVE READ THIS ISSUE IS NOT UNCOMMON WITH THIS CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11302313January 27, 2020
VEHICLE SPEED CONTROL
WHILE DRIVING THIS VEHICLE AT SLOW SPEEDS IN A PARKING LOT, THE ENGINE WENT TO FULL THROTTLE WITHOUT TOUCHING THE GAS PETAL AT ALL. THE VEHICLE WAS PUT INTO NEUTRAL AND THE ENGINE KEPT REEVING AT FULL SPEED. THERE WAS NEARLY A CRASH AS A RESULT OF THIS FAILURE. THE VEHICLE HAD TO BE TOWED TO THE DEALER SINCE THE ENGINE WOULD NOT STOP OPERATING AT FULL SPEED. IT IS NOW AT THE HYUNDAI DEALER FOR REPAIR AGAIN. THIS IS THE SECOND OCCURRENCE OF THIS ISSUE. THE SAME ISSUE OCCURRED 1 YEAR PRIOR AND A HYUNDAI SERVICE CENTER REPAIRED THE PROBLEM. THERE ARE MANY OF THESE ISSUES REPORTED ON-LINE. THE MANUFACTURER HAS APPARENTLY TAKEN NO RESPONSIBILITY. THIS VEHICLE IS NOT SAFE TO DRIVE . PLEASE HELP US WITH RESOLVING THIS ISSUE WITH THE MANUFACTURE BEFORE SOMEONE GET HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301915January 26, 2020
ENGINE
ENGINE BEGAN MAKING A ENGINE KNOCKING NOISE THAT BECAME WORSE OVER THREE DAYS (ORIGINALLY MISTAKEN FOR BAD GAS BUT BECAME MUCH LOUDER THAN THAT WOULD BE). WHILE DRIVING ALONG A BUSY STATE ROAD (NC 98) AND CAR CHOKED TWICE WITH A LOUD THUMP AND I FEARED IT WOULD STALL. PULLED OVER, SHUT VEHICLE OFF. SMOKE WAS COMING FROM ENGINE COMPARTMENT. NO ACTUAL FLAMES DETECTED. TOWED TO DEALER. DEALER DESCRIBED HOLES IN THE ENGINE. CONSULTED HYUNDAI AND THEY WILL ONLY OFFER A SHORT BLOCK REPLACEMENT. LABOR COSTS ARE APPROXIMATELY $2500 WHICH I AM REQUIRED TO PAY. VEHICLE HAS APPROXIMATELY 141K MILES. TOW TRUCK OPERATOR ALSO TOLD ME TO RESEARCH THE RECALLS ON THIS VEHICLE BUT THIS VEHICLE WAS NOT LISTED BUT SHOULD BE. IT WOULD APPEAR THAT THE RECALL WAS INCOMPLETE AND SHOULD HAVE BEEN BROADER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301829January 25, 2020
ENGINE
CAR STALLED WHILE GETTING ON INTERSTATE HIGHWAY TURNED OFF STARTED IT BACKUP IT STARTED MAKING A WEIRD KNOCKING NOISE IN THE ENGINE IT SHUT RIGHT BACK OFF GOT TO EMERGENCY LANE CHECKED UNDER HOOD CHECKED FLUIDS EVERYTHING SEEMED FINE CALLED TO HAVE TOWED HOME WOULD NOT CRANK UP. NOT SURE WHERE TO GO FROM HERE, BUT FEEL LIKE THIS IS NOTHING I DID WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301340January 23, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE VEHICLE EXHIBITED SIGNS OF OIL CONSUMPTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301138January 22, 2020
AIR BAGS, SEAT BELTS
VEHICLE ROLLOVER CRASH OCCURRED MONDAY, 1/20/2020 WHILE DRIVING APPROX 45 MPH AFTER MISSING A CURVE IN THE ROAD. NO AIRBAGS DEPLOYED (DRIVER, PASSENGER, NOR SIDE) NOR DID THE SEAT BELTS PROPERLY RESTRAIN OCCUPANTS (DRIVER NOR 3 PASSENGERS).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11301234January 22, 2020
AIR BAGS
MY AIR BAG LIGHT CAME ON. SEVERAL MONTHS AGO I WENT TO THE DEALERSHIP BECAUSE I RECEIVED A RECALL NOTICE. I HAD ONE OF THE SERVICEMAN LOOK IT UP AND HE SAID HE HAD TO ORDER THE PART. WHEN IT COMES IN HE WAS GOING TO GIVE ME A CALL. I NEVER RECEIVED A CALL AND THE DEALERSHIP BEEN SHUT DOWN BECAUSE OF TITLE FRAUD. I TRIED TO GET ANOTHER DEALERSHIP TO LOOK INTO IT BUT THEY ARE SAYING THEY DON'T HAVE ME IN A RECALL LIST. I BELIEVE THE FRAUD DEALERSHIP TOOK MY CAR OFF THE LIST BEFORE FIXING THE PROBLEM. I JUST WANT MY CAR FIX SO MY SON AND I CAN DRIVE SAFE.PLEASE HELP A SINGLE MOTHER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300972January 21, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS IS THE SECOND TIME THE LEFT REAR LAMP HAS FAILED SHOWING SIGNS OF BURNING. THE LAMP ASSEMBLY WAS REPLACED BY THE DEALERSHIP APPROXIMATELY 2 YEARS AGO. WHEN THE TURN SIGNAL FAILED RECENTLY I WENT TO CHANGE THE BULB AND DISCOVERED THAT'S A SOCKET SHOWED SIGNS OF BEING BURNT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300069January 17, 2020
ENGINE
VEHICLE TURNED OFF A FEW MONTHS AGO WHILE DRIVING ON THE HIGHWAY. WAITED A FEW MINUTES THEN TURNED IT BACK ON AND NOTHING. A WEEK AGO I GET A CHECK ENGINE LIGHT WITH CODE P0014. THE DEALER SAID IT WAS A SENSOR PROBLEM AND I BOUGHT THE PIECES AND REPLACED BUT PROBLEM STILL OCCURRED WITH THE SAME CODES. NOW THE DEALER SAYS IT IS AN ENGINE PROBLEM AND IT MIGHT BE REPLACED. AFTER DOING SOME RESEARCH I HAVE SEEN THAT MANY PEOPLE HAVE GOT THIS CODE BEFORE WHEN THEIR ENGINE ON 2011-2012 SONATAS HAVE SEIZED OR STOPPED WORKING. THE DEALER ISN'T BEING COMPLIANT IN CHANGING OR FIXING ENGINE. I I BELIEVE THE ENGINE RECALL HAS AFFECTED MY VEHICLE AND IT PASSED INITIALLY BUT TWO YEARS LATER ONCE MY CAR IS OVER THE 65K LIMIT NOW IT IS BECOMING A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300123January 17, 2020
AIR BAGS
THE AIR BAG LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299474January 15, 2020
STEERING
STERRING COLUMM SHAKES WHEN IN MOTION AND STEERING WHEEL HAS PLAY ---LEFT TO RIGHT ALL DRIVING CONDITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299294January 14, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE DASHBOARD FRACTURED IN SEVERAL PLACES. THE CONTACT STATED THAT THE FRACTURE WAS IN CLOSE PROXIMITY TO THE PASSENGER'S SIDE FRONTAL AIR BAG ENCLOSURE. THE CONTACT STATED THAT THE FRACTURE WAS 12 TO 16 INCHES IN LENGTH. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE AIR BAG WOULD FAIL TO DEPLOY OR FUNCTION AS INTENDED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI DEALER, (3550 WESTON RD, DAVIE, FL 33331, (954) 994-2397) AND THE CONTACT WAS INFORMED THAT IT IS A COMMON PROBLEM WITH VEHICLE OF SIMILAR YEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 88,100. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298951January 13, 2020
ENGINE
DRIVING ON HIGHWAY CAR STALLED SHUT DOWN NO WARNING TRIED TO RESTART WHEN IT DID IT STARTED KNOCKING AND SHUT RIGHT BACK OFF WOULD NOT RESTART AGAIN. CALLED HOME AND THEY CAME TO WHERE I WAS CHECKED FLUIDS ALL FLUIDS WERE FINE. HAD TO HAVE CAR TOWED TO GRANDPARENTS HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297770January 7, 2020
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME LOOSE AND THERE WAS A HESITATION BETWEEN THE WHEELS AND THE MOVEMENT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT SIMILAR VEHICLES WERE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING) AND 16V190000 (STEERING). THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297308January 6, 2020
EXTERIOR LIGHTING
TAIL LIGHT WIRING HARNESS MELTS, THEN OVERHEATS BULBS AND MELTS THE TAIL LIGHT HOUSING. SIDE EFFECT WAS THAT MY HEADLIGHTS TURN OFF WHEN USING A BLINKER AT NIGHT. THIS HAPPENS AT SPEED. NOT ONLY IS IT A FIRE HAZARD FROM THE WIRING MELTING / BULB OVERHEATING / MELTED TAIL LIGHT HOUSING, BUT IT IS A SAFETY HAZARD FROM THE LAKE OF HEADLIGHTS ON A TURN. HUNDREDS OF COMPLAINTS ONLINE FOR 2011-2013 SONATAS WITH THIS EXACT ISSUE. PAID $400 AT DEALERSHIP TO GET WIRING HARNESS AND HOUSING REPLACED, BUT IT IS ORIGINAL STOCK GEAR SO IT WILL LIKELY HAPPENA GAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296937January 3, 2020
EXTERIOR LIGHTING
THE REAR BRAKE LAMPS AND REAR LAMPS REPEATEDLY BURNS OUT WITHIN TWO WEEKS OF REPLACING THEM. THE SIGNALS LAMPS BURN OUT IN LESS THAN ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291952December 30, 2019
ELECTRICAL SYSTEM
MY RADIO HASN'T WORKED ALL YEAR. WHEN I TOOK IT TO THE MECHANIC HE INFORMED ME THERE IS A RECALL ON IT AND THE COMPANY SHOULD FIX IT. OTHERWISE IT WOULD BE APPX $1000 JUST FOR THE RADIO. NEITHER OF MY BRAKE LIGHTS ARE WORKING. INITIALLY, IT WAS JUST THE PASSENGER SIDE. I HAVE REPLACED IT 4X THIS YR. A MECHANIC TOLD ME HE BELIEVES IT IS AN ELECTRICAL PROBLEM. MY BROTHER INFORMED ME THIS WEEKEND THAT I HAVE ABSOLUTELY ZERO LIGHTS IN THE BACK. THIS IS DANGEROUS. *I ASKED THE DEALERSHIP TWICE TO CHECK MY RADIO WHEN I HAD MY CAR THERE FOR OTHER WORK (OIL CHANGE, ETC). THE FIRST TIME THEY SAID THEY FORGOT. THE SECOND TIME THEY TOLD ME THEY DIDN'T HAVE TIME. I FEEL THEY KNOW THERE IS A RECALL ON THE RADIO AND JUST AVOIDED CHECKING IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291960December 30, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PARKED MY CAR AFTER COMING FROM WORK, WENT BACK OUT TO CHANGE MY BRAKE LIGHT THAT WAS OUT, AFTER I COULDN'T CHANGE MY BULB BECAUSE ITS TOASTED TO THE HARNESS, I TRIED STARTING UP MY CAR WHICH IT DID, BUT MY SHIFT LOCK WAS LOCKED ON ON PARK AND MY TRACTION CONTROL CAME ON AND I HAVE NO BRAKE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291979December 30, 2019
VISIBILITY/WIPER
SUNGLASSES HOLDER DROPS DOWN DUE TO WEAR IN THE LATCHING MECHANISM, PARTIALLY OBSTRUCTING VISIBILITY IN REAR VIEW MIRROR. THE PROBLEM INITIALLY OCCURRED WHEN IT WAS HOT, BUT BECAME MORE FREQUENT WITH MORE WEAR. APPEARS TO BE COMMON OCCURRENCE BASED ON INTERNET QUERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291530December 27, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE DRIVER SWERVED TO THE RIGHT TO AVOID A CRASH. AS A RESULT, THE VEHICLE DROVE IN A DITCH. THE VEHICLE WAS DRIVEN OUT OF THE DITCH AND CRASHED INTO A POLE. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE FACE, MOUTH, CHIN, NECK, AND A BRUISED FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: 2019-4834 WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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