Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11439646November 7, 2021
STRUCTURE:BODY
Paint on the roof top started to bubble and peel right off. Any sort of chip in the paint will cause sheets of paint to come off. In my research, this is not the first time people have complained about Hyundai’s paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439559November 6, 2021
ENGINE, STRUCTURE:BODY
Vehicle caught fire while undergoing warranty repairs
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11439191November 3, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN, ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated upon starting the vehicle, the oil warning light illuminated. The vehicle was taken to the dealer who diagnosed that the oil filter was fractured. The contact stated that the dealer replaced the oil filter and the oil was refilled however, the failure persisted. The vehicle was taken back to the dealer and an unknown part was replaced. The contact stated that the failure recurred, and the vehicle was taken back to the dealer. The dealer diagnosed that the vehicle was consuming an excessive amount of oil. The dealer informed the contact that they would perform an oil consumption test and she would need to bring the vehicle back every 1,000 miles. The dealer’s report was sent to the manufacturer and the manufacturer opened a case. The manufacturer informed the dealer that the case was closed and advised the dealer to complete an engine cleaning. The engine cleaning was completed; however, the dealer informed the contact that she would need to complete another oil consumption test. The dealer diagnosed that the engine needed to be replaced. The dealer advised the contact that they had sent another report to the manufacturer and the manufacturer had requested pictures of the subframe of the vehicle. The vehicle was not repaired. The approximate failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439023November 2, 2021
UNKNOWN OR OTHER
As I am driving my steering wheel locked up. I am in lunch hour rush and my steering wheel is locked up. Very unsafe. When I research it, there are a lot of complaints on the steering wheel. Please fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438632October 29, 2021
ENGINE, STRUCTURE:BODY
I have a car that was purchased that currently has numerous recalls. the automakers have asked me numerous times to bring the car in and pay out of pocket for diagnostic but has yet to fix anything. I am concerned with the safety of the car liked to performance issues that car and maybe linked to the engine recall that is pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438342October 27, 2021
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving, there was a ticking sound coming from the engine compartment. The vehicle was taken to the local independent mechanic who indicated that no oil was present in the engine. Oil was added to the engine but later while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine had seized. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 56,179.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437641October 21, 2021
UNKNOWN OR OTHER
dealership has failed to fix the issue since aug 2021 this is my business ar im out of business because of this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437654October 21, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open without warning. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed contact about repairs and reimbursement. The vehicle was taken to an independent mechanic who repaired the rear latch assembly and rear latch. The failure mileage was 19,717. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437102October 18, 2021
STEERING:COLUMN
I lost the ability to steer my car any more than 15 to 20 degrees in any direction while traveling at a maximum speed of 25 mph and within approximately 300 yards of driving. Once steering control became limited a warning was displayed on my dash very briefly saying my high beams were not functioning properly. Then my dash showed 7 different warning icons. My safety and that of others was most definitely put at risk. The dealer told me they had to replace the steering column. He also told me that this type of malfunction only occurs on the Hybrid models of the Sonata.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436888October 15, 2021
TIRES
The contact owns a 2017 Hyundai Sonata equip with Kumo Solus 215 55 R17 tires. The contact stated that while driving at various speeds the front end of the vehicle would shake and vibrate. The vehicle was taken to the local dealer who discovered the steel belt were exposed on the front driver side tire. The tire was replaced and the problem was remedied. The same failure had later occurred on the front passenger side tire. The manufacturer was not yet notified of the failures. The failure mileage was 23,000. Tires are under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436746October 14, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
My trunk latch malfunctioned and my trunk will no longer close. I brought my vehicle to the Hyundai dealership and they advised me the latch has indeed failed there was nothing they could do to fix it, as the recall is still marked "incomplete" and they have no parts to fix the trunk latch. I am unable to drive my car with the trunk open, as it makes me unable to see out of the back window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436601October 13, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trunk latch was fractured. The failure first occurred when the trunk would not open and the contact had to force it open. The trunk latch then fractured, and the trunk would not close on its own. The contact had to tie down the trunk door for it to close. The dealer was made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the failure and informed the contact that parts were not available and to take the vehicle to a dealer. The failure mileage was approximately 74,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436398October 12, 2021
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact stated after opening the trunk, it failed to close. The contact tied the trunk closed with a rope. The contact received notification of NHTSA Campaign Number: 21V619000 (LATCHES/LOCKS/LINKAGES) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The dealer was able to close the trunk and informed the contact not to open the trunk. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 133,000. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436337October 11, 2021
ENGINE
Engine oil found to be low at multiple oil changes. So started checking levels 1000 miles after oil change and found oil to be low already at that point. The last check, only 1300 miles after oil change, found vehicle to be down 1.5 quarts. Available for inspection upon request. Because we are checking and replacing the missing oil at the early timeframes of 1000 miles instead of at 7500 miles, no one is in immediate danger (beyond my bank account). The service center has been monitoring the issue for some time. They checked seals, gaskets, and replaced them to be sure they were not the issue. The oil levels still decrease. Upon speaking to a Hyundai rep, he (the manufacturer) claims there is no issue but I should get a diagnostic check up at dealer. I am scheduling one this week. Issues with the local dealer is they charge too much, suggest repairs that are not necessary, and have extended service wait times of at least 3 hours even though I have an appointment. There have been no warning lamps, messages, or actual failures. I am trying to prevent reaching that stage. I do know that my engine is the same one they recalled from earlier models. Those engines were having high oil consumption issues which help lead to more serious safety issues with time. I am wondering how the same engine, with apparently the same issues, was allowed to continue to be used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435464October 4, 2021
UNKNOWN OR OTHER
Steering wheel sticks at about 6:00 position, it takes an extra effort to move the steering wheel to the left or right. While this is occurring I experience dangerous and excessive lane travel. I hear a faint crack coming from the steering column at about the 6:00 position and then it feels like the steering wheel is loosening up again. It seems this problem is worsening and happening more frequent as time goes on. I have had the vehicle to the Hyundai dealership to be looked at and they stated that they could find nothing wrong. This occurs both on the highway and while driving around town at all speeds. I have searched the internet for recalls associated with this problem, but no recall, but a lot of complaints on line from other Hyundai vehicle owners experiencing this same issue. I do not enjoy driving this vehicle with this steering problem occurring all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435290October 3, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Recall on my 2017 Hyundai Sonata was repaired 9/13/2019, purchased the vehicle with financing on 7/16/2021. On 8/18/2021, had vehicle towed back to the dealership and explained the issue. Engine knocking, tire pressure and engine lights on, frequent stalling, turning off, smell of gas and something burning, loss of power to the engine, car could not accelerate to 60 MPH. The dealership had my car till 9/20/2021, power train warranty was denied and voided, no loaner car was given, was not offered any reimbursement for car rental by dealership and Hyundai corporate. Although car is included in Theta class action lawsuit. I was correct about issue with engine, but the dealership replaced engine with used parts. No later than five days after having my car back, the engine and tire pressure lights came back on, car is tugging, and the engine noise is louder. I don’t believe that they replaced the engine with OEM parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435227October 2, 2021
VISIBILITY/WIPER, EXTERIOR LIGHTING
On a dark or dimly lit road the low beam headlights create a sharp boundary looking through the windshield with headlight illumination on the lower area and darkness on two thirds down from the top of the viewing area. It is as if the windshield has a line horizontally across it two thirds down in the field of view. The line bounces when the car bounces and dark upper portion can not be properly viewed through to see the road ahead. It is a safety issue due to poor visibility. The dealer has said a few times there is no issue and no reported issue. All they could do was adjust the headlights an inch. It didn't help. I don't drive it at night unless I have no choice and only very short distance. It got much worse recently. I won't sell this car to anyone, its not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434976September 30, 2021
UNKNOWN OR OTHER
My steering wheel has been locking on me for about a year several times I’ve almost crashed with my children in the car It seems to be getting worse and staying locked longer I used to be able to just turn the car off and turn it on and it go away back to normal but now it’s getting worse I did take it to a dealership and they cannot find anything wrong with it I’m reading so much bad reviews on this car and what it’s doing not safe at all I don’t even drive on the highway anymore I’m too scared I should not have to live like this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434937September 29, 2021
ENGINE
its been recalled and check engine light on since July 2021. The Hyundai is not addressing it properly and behaving very irresponsible when i spoke to their customer service. They assign the case manager and he never called or contacted me through email. Also their appointment availability is 30+ days and they will diagnose only after 7 days after the appointment. Till then no loaner or any sort of arrangements to the owners. Moreover the vehicle is very much under warranty. I am able see the following problems 1. Check engine light 2. Engine vibration and noise - sometime 3. reduced engine power 4. sometime burning smell Campaign #NHTSA Recall #DescriptionSafety RiskRemedyStatusCampaign Date Recall 208 2017-2018 SONATA (LF), 2016-2018 SONATA HYBRID, 2016-2017 AZERA, 2018-2020 ACCENT, 2017-2018 SONATA PLUG-IN HYBRID TRUNK LATCH ASSEMBLY Recall IncompleteAug 11, 2021 Recall 209 2017 SONATA HYBRID (LF HEV) & 2017 TUCSON 2.0L NU ENGINE Recall IncompleteSep 22, 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434657September 28, 2021
STEERING
When steering right in a corner of a traffic light the car loss the Electric Power Steering and it became very hard to steer the car. The Electric Power steering light and the Traction Control light went On. I drove straight to a safe location where I pulled over, the steering wheel was very hard to turn. I shut down the car to check the car manual.After approximately 5 min, I started up the car again, I noticed the electric power steering came on again and the ESP & TC lights were not visible any more. I drove home to park the car. The failure did not show again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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