Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11446551January 6, 2022
ENGINE, UNKNOWN OR OTHER
engine seized up after 2 weeks of having an oil change...stopped on highway had it towed several times from breakdowns on highway to shop they put in new battery it ran for one day and would not start had it towed to another shop was advised the engine seized up due to gunk in oil pan..had an oil change two weeks prior to incident of vehical stopping was advised the oil change was fine no problems.....contacted hyundia consumer affairs filed a complaint advised them of the situation they had me tow the car to the hyundia dealership they looked at the car told me the engine was seized due to gunk in the oil. i sent them proff of all my oil changes and maintence records.. they denied the claim said i had not enough maintence records i have only had the vehical for three years have had no problembs with the vehicle untill it hit 99.000 miles...the dealership offered to repair the engine for $7500.. i could not pay. so i had to return the vehical to finance company as i still owed a balance now i am without a vehical and in debt to the finance company. for a vehical that had been on recall..can you assist me with this situation.. I believe they should should have accepted the fault of the engine seizing due to recalled parts.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445602December 30, 2021
AIR BAGS, POWER TRAIN
The contact owns a 2013 Hyundai Sonata. The contact stated that upon placing the vehicle into the (R) reverse position; the vehicle independently accelerated backward into her neighbor's driveway and hit two parked vehicles. The vehicle came to a stop when it crashed into the second vehicle and that second parked vehicle was deemed destroyed. The air bags did not deploy upon impact. No injuries were reported and a police report was filed. The contact was able to drive the vehicle back across the street and parked the vehicle on the road. The dealer was notified of the failure and informed her that since her vehicle was involved in an assurance claim, they could not render any assistance. The manufacturer was also notified of the failure and informed her that an investigation could not be performed unless she signed a waiver. The vehicle had yet to be repaired and remained in the possession of the contact. The failure mileage was 76,876.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11445410December 29, 2021
ENGINE
My vehicle will suddenly drop in speed regardless of increasing gas, by adding pressure to the gas pedal. It is also making an odd noise from the engine. I took it to the mechanic who stated that they heard the noise but it was beyond their scope and I should take it to the dealer. I called the service department and told them the problem and also mentioned the lifetime engine warranty that Hyundai was pressured to offer. This was the statement for Hyundai at the Mall of Georgia. "Hyundai engine warranty is only on blown push rods." I stated what happens if the car suddenly dies or engine blows while driving 70mph on Interstate 85. All power being lost causing an accident and injuring or killing people. He stated, "I'm just telling you what Hyundai said!" This will cost Hyundai much more than engine replacement. I am suppose to here from them 12/30. I have been wait for two weeks after being put off twice. Please address for saving lives. Sending copies to media as well. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445116December 27, 2021
STEERING
Clicking noise while steering, safety at risk up too and leading to death. Problem confirmed by independent service center and authorized dealer. No warning, occurred randomly including vibrations. Was told known issue its the steering coupler part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445129December 27, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle there was a knocking sound coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444417December 20, 2021
UNKNOWN OR OTHER
Passenger door handle broke and the car is not accessible from outside. It has to be open from inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444475December 20, 2021
UNKNOWN OR OTHER
keep getting random Hybrid system warnings and Check Engine light but when checked, there is no codes to be retrieved. and the dealer couldn't duplicate the problem hence can't fix it. when this message appears on the dashboard, the car will lose power and die. which makes it very dangerous event as the last time it happened i was in the middle of a busy intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443539December 12, 2021
ENGINE
Engine has a knocking sound
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442932December 6, 2021
UNKNOWN OR OTHER
I am the original owner of this vehicle. It has been meticulously maintained. Today on my commute to work the car engine stopped then quickly caught fire. I barely got out in time. Fire department came and put out fire. Vehicle destroyed
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11442716December 5, 2021
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
Ref: NHTA Recall Number: 20V-746 Hyundai REcall Number:198 (2nd recall fix ) After the above recall fix we had informed the Hyundai about engine heating up, we were told this is false alarm and car has monitoring system recall issue, Recall would would be mailed. I have all the dealer bill to prove the engine was heating up, they replaced certain part at our expense ( bill attached ) After above recall Fix by Hyundai Dealer in San Leandro, CA. we had engine overheating and car started engine started vibrating & I could see smoke from the exhaust. it ceased in the middle of the highway. Please note: Our Car has been services by Hyundai dealer. Note: if you look at the second safety recall notice, It does state in safety notice about engine compartments fire while driving for many reason and depending on the severity of the fire. the identification of the cause can be untraceable.. Above incidence happened just after your dealer did 2nd recall fix. IMO - It proves that recall fix was faulty and overheating engine cause the engine blew-up. Car has been with the dealership repair for 3rd recall. since a month Hyundai dealer asking us $9K to fix the car. I have reported the incidence to Hyundai Corporate under the case # 18811202. They are not responding. Dealer did contact Hyundai Corporate to get the engine change request, either the request if denied or gone unanswered.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11442530December 3, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle went into limp mode and the check engine warning light illuminated. The vehicle was taken to the local dealer and the knock sensor software update was performed. The contact consulted with an independent mechanic and was informed that there were metal shavings in the engine causing bearing failure. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441908November 29, 2021
FUEL/PROPULSION SYSTEM
There was previously a smell of fuel in the driver's compartment approximately 2 days prior to the incident and subsequently, a service appointment was made with the service department at the local dealership. On the date of the incident, the vehicle was being driven when smoke appeared in the interior of the vehicle. Driver pulled out of traffic into an empty parking lot where the car then became increasingly engulfed in flames. Local Fire Department came and extinguished flames, but car appears to be a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11441617November 24, 2021
AIR BAGS, STEERING, UNKNOWN OR OTHER
I have reported issues to local Hyundai and they refuse to look and correct recalls do to mileage. I need recalls repaired immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441239November 21, 2021
UNKNOWN OR OTHER
There is noise coming from the steering column when driving over bumps. The sounds gives the impression that parts in the column is loose. The noise is heard and low and high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441055November 19, 2021
STEERING
Steering column coupler keep breaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440755November 17, 2021
ENGINE
Engine oil evaporates Motor could lock up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440833November 17, 2021
ENGINE
The engine is misfired
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440100November 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Sudden "Hyundai Sonata Hybrid System Warning! Safely Stop and Do Not Drive" while driving on freeway. I had to tow my car because the engine did not start after the sign. My safety was at danger because it happened suddenly on the freeway and the car slowed down. I had no control over car speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440152November 11, 2021
ENGINE
I HAVE A 2013 HYUNDAI SONATA.THE CAR STALLED IN THE MIDDLE OF THE HIGHWAY. I HAD THE CAR TOWED TO MY MECHANIC, THEY DID A DIAGNOSTIC TEST ON THE CAR AND THEY FOUND NOTHING TO BE WRONG WITH THE VEHICLE, BUT THEY DID FIND SHAVINGS OF MEDALS PIECES IN THE ENGINE. THE MECHANIC TOLD ME TO TOW MY CAR TO THE DEALERSHIP WHERE I BOUGHT IT FROM AND HAVE THEM LOOK AT IT BECAUSE THEY HAD MANY CARS; SONATAS WHERE THE ENGINE JUST COMPLETELY WENT OUT. THE CAR DID STALL IN THE MIDDLE OF THE HIGHWAY PUTTING ME AT-RISK AND I DID NOT FEEL SAFE. I HAD MANY RECALLS ON THIS CAR BEFORE, BY FAR THIS WAS THE MOST DANGEROUS BECAUSE I HAD A MINOR IN THE CAR. THIS HAS BEEN AN ON GOING PROBLEM WITH HYUNDAI SONATA ENGINES WHERE THEY COMPLETELY GO OUT. IT HAPPENED WITH MY LAST HYUNDAI SONATA THAT I BOUGHT FROM THE DEALERSHIP WHERE THE ENGINE WENT OUT. THIS IS MY SECOND CAR FROM INVER GROVE HYUNDAI. ITS STRESSFUL AND A FRUSTRATING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439952November 10, 2021
ELECTRICAL SYSTEM
Any time the light switch is on the "on"position several electrical issues happen. Headlights come on randomly after car turned off and drain battery.Brake light bulbs overheat, burn out and melt casing frequently. Consol lights come on that are not selected and should not be illuminated. Cruise control wont work and engine can loose power momentarily. Was taken for service in 2019 at folsom lake Hyundai dealership but was told no other reports found and they couldnt replicate issue. Nothing was done. Have issues every winter when headlights are used more frequently. Issues getting worse as time goes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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