Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11737141May 11, 2026
ENGINE
I am the original owner of a 2013 Hyundai Sonata (under 90K miles). In April 2026 the engine suddenly locked up without warning. The vehicle was towed to Massey Hyundai (Hagerstown, MD) and a claim was submitted to Hyundai Motor America for an engine replacement under Hyundai’s lifetime engine warranty program for affected 2.4L and 2.0L Theta II engines. I provided records I could obtain. Some oil changes were performed at home by my stepfather & several were performed by a local independent garage that has since gone out of business those records are unobtainable. I explained this & submitted all existing documentation. They denied my claim twice and closed both cases. I requested the official written denial, the date it was issued, the specific reasons for the denial, and the name and department of the individual who made the decision. Hyundai refused to provide any of that information, stating they “cannot disclose the information or documentation” and that the denial is “final.” Hyundai has not identified any specific maintenance item I allegedly neglected, nor provided any evidence supporting their claim of “exceptional maintenance neglect.” I have completed all Hyundai recalls and maintained the vehicle responsibly. Hyundai refuses to provide transparency or to reconsider the claim despite my documentation and original-owner status, I am requesting the Bureau of Consumer Protection investigate Hyundai Motor America for possible unfair or deceptive practices related to warranty denial & lack of disclosure. I ask that your office ask Hyundai to reopen & reevaluate my warranty claim for the Theta II engine defect based on the documentation I provided & my maintenance history as the original owner Provide the written denial, the date it was issued, the specific reasons for denial & the name title & department of the decision-maker Produce any evidence Hyundai relied on to conclude there was “exceptional maintenance neglect Hyundai can't substantiate its denial
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736459May 8, 2026
FUEL/PROPULSION SYSTEM, AIR BAGS, ENGINE
I went shopping notice needed gasoline filled the tank 3/4 the next day I smell gasoline on My2013 Sonata Hybrid VIN [XXX] inside the car and I did not notice any light alerts etc., just the smell of gasoline inside the car. I ask for a ride I was scare to drive to the dealer on Monday 5/6/26 around 12:30 pm I called the dealer I was gonna dropped the car they told me diagnostic would take 3 days , I was afraid to cut on fire since my gas left a big stain and was wet gasoline in the parking lot at work., I called Hyundai USA mentioned the problem i notice there is a recall for gas pump leaking and causes gas tank to crack Recall for 17V-226 for fuel pump leaking 0n Hyundai sonatas hybrid 2011-2016 my car is in the Hyundai Dealership [XXX] [XXX] They called me telling me my gas tank is cracked cost of repair labor 2800.00 and 280.00 diagnostic charge and is ready for pick in 30 min No recalls I must pay for this service INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735498May 4, 2026
ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734749April 30, 2026
ENGINE
While accelerating to merge into traffic, the engine suddenly lost power and died completely. I lost power steering and power brakes, making it difficult to safely maneuver the vehicle to the shoulder. There was no warning light or unusual noise prior to the stall. The vehicle has approximately 138,000 miles. This stall occurred in live traffic, creating a high risk of a rear-end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734203April 28, 2026
ENGINE
My 2013 Hyundai Sonata Limited equipped with the Theta II 2.4L GDI engine experienced a sudden connecting rod bearing failure while driving on the expressway in Florida. At the time of failure, the vehicle had approximately 153,000 miles. The Check Engine Light illuminated and the vehicle entered limp mode, causing significant loss of power while in motion at highway speeds. The engine and vehicle remain available for inspection upon request. Diagnostic scan confirmed P1326 — the exact code the Knock Sensor Detection System (KSDS) is designed to trigger upon detecting connecting rod bearing wear or failure. Prior to this incident, no warning lamps or symptoms were present; the failure occurred suddenly while the vehicle was being driven normally. The KSDS software update was previously completed at an authorized Hyundai dealership. The vehicle has been maintained with regular oil changes and complete maintenance records are available. No engine sludge was found upon inspection at the dealership. The failure was confirmed by an authorized Hyundai dealership, which diagnosed connecting rod bearing failure consistent with the known Theta II GDI engine defect covered under the class action settlement lifetime warranty. Despite meeting all eligibility requirements — KSDS update completed, P1326 confirmed, full maintenance records, no evidence of neglect — Hyundai Motor America denied the warranty repair citing vehicle age and mileage exceeding 150,000 miles and 8 years. This mileage and age limitation does not apply to Theta II GDI engines under the lifetime warranty class action settlement. This failure represents a serious safety risk as the engine lost power while the vehicle was in motion on the expressway, creating a dangerous situation for the driver and other road users. The vehicle has not been inspected by police or insurance, but is available for manufacturer or NHTSA inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734019April 27, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Car engine caught fire. Allstate notified pictures provided below.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11733349April 23, 2026
FUEL/PROPULSION SYSTEM
NHTSA Recall Number22V312000 I am writing to formally file a complaint regarding my 2013 Hyundai Sonata (VIN: [XXX] ), which is subject to a manufacturer recall #189 due to a fuel line defect posing a fire risk and potential severe injury. Today, I visited Wallace Hyundai in Fort Pierce, Florida, and the service manager Mr. Louis LaRussa and associate employed what I can only describe as a warranty circumvention tactic. They repeatedly delayed my recall repair by claiming I must first complete other optional recalls, unrelated to the fuel issue. They stated that they would not be paid by the manufacturer unless all recalls were done together. This is not only unprofessional but also a disregard for the serious safety hazard posed by this fuel line defect,they prioritize dealership financial interests over customer safety and contradicts the purpose of a safety recall. Furthermore, I was told I would need to leave my car for days or even weeks because parts supposedly must be ordered. As this is a nationwide recall, I expect a swift, ready-to-implement solution. I demand immediate action from Hyundai to honor the recall and ensure my safety is prioritized. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733006April 22, 2026
ENGINE
The contact owned a 2013 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. A nearby Samaritan attempted to jump-start the vehicle, however the vehicle failed to start. The contact stated that 15 minutes later, the contact attempted to start the vehicle, and the vehicle started. The O'Rileys, where it was diagnosed with a failed battery. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The contact stated that the following day, while attempting to start the vehicle, the vehicle failed to crank. The contact noticed smoke coming from under the hood. The contact and the contact's son exited the vehicle. The contact stated that fire came from under the hood, and the vehicle was consumed in the fire. The fire department arrived and extinguished the fire. The contact stated that it was a scary event. In addition, the contact stated that her minor son was traumatized by the event. No medical treatment was reported. The Fire Department Inspector informed the contact that the source of the fire was not confirmed. The insurance company had not inspected the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11728167March 31, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Engine was replaced couple of months ago due to a recall and today 3/30/2026 I'm pulling up to my driveway getting home from work in my car starts smoking it catches on fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11728025March 30, 2026
ENGINE
Engine died because oil wasn't changed, even though the car wasn't due for an oil change and no indicator flashed on the dashboard warning us that maintenance was needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726324March 23, 2026
ENGINE
No warning whatsoever. Car drove like a dream. All maintenance up to date. Oil changes done exactly on time. All recalls completed. Then all of a sudden while on the interstate, car started knocking extremely hard, lights on dash came on and car died. Almost caused several wrecks as I was going 70mph. This happened March 2026. Vehicle is a 2013 with 105,000 miles on it. 1-owner vehicle with clean title.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726063March 21, 2026
SERVICE BRAKES
I was driving in the evening on 2/7/26. The red brake light came on in the dash and seconds later the car went into limp mode. An alarm went off indicating that the hybrid system was not functioning. The braking performance decreased significantly. The car slowed down immediately and could not exceed 15 mph. My safety was extremely compromised. Luckily i was not on a high speed road or interstate and was able to pull off onto a side road. If i had been on a busier road, I believe that i would have been in an accident. This could have seriously injured myself or others. The vehicle was towed to a repair shop. The braking pump was replaced and that rectified the problem so far. The old part has been disposed of. The problem was reproduced by the repair facility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725335March 18, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact’s wife stated that while driving at an undisclosed speed, there was a fuel odor coming from the vehicle. There was no warning light illuminated. After inspecting the vehicle, the contact became aware that the high-pressure fuel pipe was leaking. The vehicle was taken to the dealer, where it was diagnosed, and determined that the high-pressure fuel pipe had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724155March 13, 2026
ENGINE
I was driving in highway and just engine lockout and vehicle shutdown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724176March 13, 2026
SERVICE BRAKES, FUEL SYSTEM, DIESEL
The contact owned a 2013 Hyundai Sonata. The contact stated that while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, the vehicle failed to stop as intended. The contact's son noticed an unusual sound coming from the hood compartment. The contact stated that the sound was as if something was coming through the hood. The contact's son lost control of the vehicle. The contact's vehicle rolled four times before rolling into a ditch. The contact's vehicle caught on fire. The contact's son was still inside the vehicle. The contact's son exited the vehicle. The fire department arrived and extinguished the fire. The vehicle was towed to a local tow yard. The contact's son was transported by a medical helicopter to a local medical facility. The contact's son sustained a punctured left lung, seven broken ribs, a fractured right hip, and additional bruises, minor burns, and bumps. The contact was advised by the insurance company to report the failure to the NHTSA Hotline. In addition, the contact was informed of an unrepaired recall associated with the VIN, NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline), which the contact was not aware of the unrepaired recall. The contact was unsure if the vehicle had been inspected by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11723478March 11, 2026
ENGINE
3rd time in the last 6000 miles the knock sensor came on and the dealer clears it, charges me repairs and sends me home with the code cleared car. All 3 times the car imeditently kicked into limp mode while I was on the highway at high speeds, suddently being slowed without warning. When checked with a local scanner it showed P1326 code and dealers all confirmed it. First incident happened in Utah in 2023 (108949miles) and the last 2 happened in michigan in 2025(114850 miles) and now 2026 (115890 miles).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721724March 3, 2026
ENGINE, FUEL/PROPULSION SYSTEM
My 2013 Hyundai Sonata has a replacement 2.0T Theta II engine. Recently, it developed a fuel leak that identically matches the description of Hyundai recall Recall 22-01-047H (NHTSA #22V-312). I have attached a description of my fuel leak as assesed by a Hyundai dealership alongside a .pdf of the NHTSA safety recall report to demonstrate that the issue is identical. Hyundai corporate is refusing to acknowledge that this is an identical issue and that my exact VIN group for 2013 Sonatas should be included in this recall. This issue represents a serious risk to life and property that Hyundai is refusing to officially address. They have refused to cover repairs for this issue. Additional info: my car has 124,047 miles on the odometer, but this replacement engine only has about 26,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720520February 25, 2026
ENGINE
Hi, I recently bought my car with a savage title, the inside of the engine in my 2013 Hyundai sonata is making a knocking noise, it has the engine light on and when I scanned it, it shows code P1326, I did some research and found out that Hyundai issued a safety recall 162 back in 2017. In the Hyundai recall webpage records it shows the recall as complete on 8/7/2020. However the engine is making the knocking noise. I took the car to the dealer (Oxmoor Hyundai in Louisville) to have it checked for that safety recall on 2/2/2026 and it was not checked until 2/12/2026 and they told me that they applied for an engine replacement that day, then on 2/18/2026 dealer reached out to me saying that my engine replacement was approved and that they were waiting for the engine to be delivered between 5 to 7 business days. Then on 2/19/2026 I received a call from the dealer and they told me that the engine replacement was not approved due to the title being savage, I asked why was that if it was a safety recall and she responded back saying that it was not a safety recall, it was just an extended warranty, I asked for more explanations on why if it was already approved why did it change the next day and they told me that I had to call the Hyundai customer service. I called the Hyundai customer service line on 2/20/2026 and they told me that they were going to reach out to the dealer about this issue. I haven't had any updates after that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719930February 23, 2026
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle stalled. The contact was able to coast to the side of the road. After several attempts, the vehicle restarted. A mechanic friend replaced the crankshaft and camshaft position sensors. The contact stated that the failure persisted. When the RPM was high, the vehicle was idling roughly. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. The contact was able to coast to the side of the road, where the vehicle failed to restart. The vehicle was towed to the residence. The contact was able to jumpstart the vehicle, and the vehicle was taken to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the dealer charged for the diagnostic test, and the contact refused to pay. The contact stated that the testing should be covered by the recall. The vehicle remained at the dealer unrepaired. The dealer charged the contact a storage fee, and a lien was placed on the vehicle, and the vehicle might be sold to pay for the storage fee. The manufacturer was made aware of the failure and informed the contact that the diagnostic fee would be paid by the manufacturer, and the warranty was extended. The manufacturer informed the contact that a supervisor would reach out; however, the contact was still waiting to hear from the supervisor. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719723February 22, 2026
ENGINE
Recall 162 engine died no reason Hyundai refused to replace engine 2nd submission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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