Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11454686March 1, 2022
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that the taillights failed to illuminate as needed. The contact's father inspected the taillights, removed the taillight housings, and noticed that the taillight housings were melted. The contact stated that she had replaced the bulbs on several occasions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11454534February 28, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle stalled without a warning light. The vehicle was towed to her mother's residence. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine oil was clumped up in the engine. The dealer took the engine apart and however, the vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was towed to the contact's residence. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454365February 27, 2022
ENGINE
Started having engine failure a few months back with knocking and ticking noises. Loss of power while driving and upon trying to accelerate. Dealer said it was a bad transmission. Have had repairs done with the same problems and with oil leaking and burning badly so much as you can smell inside the vehicle while driving. It's a safety issue that could cause a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454016February 25, 2022
ELECTRICAL SYSTEM
iGNITION KEY DOES NOT ALWAYS RELEASE. WHEN TURNING ENGINE OFF, THE KEY STAYS LOCKED IN THE ACCESSORY POSITION WHICH CAUSES A DRAIN ON THE BATTERY. THE KEY WILL NOT COME OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452232February 16, 2022
ENGINE AND ENGINE COOLING
The contact owned a 2013 Hyundai Sonata. The contact stated that her son was driving the vehicle at 35 mph when he noticed that smoke was issuing from the rear which then entered the cabin of the vehicle. The contact's son was able to slow the vehicle by using the shifter due to not having any brake power. The contact stated her son was not aware of any warning lights being illuminated. The contact's son flagged a police officer who called the fire department. The fire department extinguished the fire with water, but the vehicle was completely burned and undrivable. The vehicle was towed to a police impoundment lot. The contact was not aware of a police or fire department report being filed. The contact did not take the vehicle to the local dealer and the contact's insurance company declared the vehicle a total loss. The vehicle fire origin was not determined by the insurance company. The manufacturer had not been informed of the failure. The contact stated that she had a previous recall letter from the manufacturer for a fuel line issue and it was addressed at a local dealer. The failure mileage was approximately 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11452305February 16, 2022
SERVICE BRAKES
My ABS light is continually on and smells like my brakes are burning. And my traction control light is on at all times also. No inspection. available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451212February 9, 2022
STEERING
No incident yet! I bought the car from a family elderly member who kept it in the garage! The car has only 7,600 miles! The steering wheel makes a clunking noise when making a turn! When i searched for recalls i saw it's a common problem with that year 2013 Hyunday Sonata! Everyone who complained is surprised that there is no recall issued! People with higher mileage are experiencing failure of steering/ Car when turning, fails and goes to next lane!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450157February 3, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline) and the dealer confirmed that the recall repair had been completed; however, two days later while the contact was driving at approximately 75 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450174February 3, 2022
STEERING
Steering in 2013 Hyundai Sonata Limited “sticks” when driving down the road. Once the car is going in one direction, you have to unstick it to go on the path you want. This causes the driver to oversteer to bring it back to the path you intended and wobbling down the road as if you were inebriated. Have seen this same complaint in a number of online forums. No fix has been found that actually works, including replacing the steering column, for any length of time. Why has this issue not been recalled? I can envision someone possibly driving off the road, into a guardrail or into a bicyclist or another vehicle. You have to constantly.correct the steering, which is especially troublesome at interstate speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449405January 29, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
Without warning, all of the vehicles warning alarms and indicator were triggered and the car shut off with now power or engine running while i was in motion driving in traffic. Absolutely no prior indications before this occurred. I had to have to vehicle pushed from the middle of the road then towed home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449016January 26, 2022
ENGINE
The contact owned a 2013 Hyundai Sonata. The contact stated while the vehicle was at a standstill at a traffic light, the vehicle seized and there was smoke exiting under the hood. The contact stated no warning light was illuminated. The contact was able to exit the vehicle and open the hood when the smoke faded away but did not see any visible fire. The contact was able to push the vehicle to the side of the road. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact towed the vehicle to the local dealer and had two unknown recalls completed on 9/1/2021. The contact also stated he would smell fuel fumes when starting the heater. The local dealer was made aware of the failure. The contact stated on 12/8/2021, while parking the vehicle, he saw smoke exiting under the hood. The contact was able to run out of the vehicle before the vehicle was engulfed in flames. The fire department extinguished the fire. A fire report was filed. The insurance company deemed the vehicle totaled. The vehicle was towed to the salvage yard. The manufacturer called the contact and informed them they needed to inspect the vehicle. The failure mileage was approximately 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11448772January 25, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be serviced until March 2022. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448451January 22, 2022
FUEL/PROPULSION SYSTEM
The fuel has a gas leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448049January 19, 2022
SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2013 Hyundai Sonata. The contact stated that the chest strap failed to tighten after locking the seat belt into place. The vehicle was taken to a local dealer where it was diagnosed with needing the seat belt retractor to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided the contact a case number. The failure mileage was approximately 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447830January 18, 2022
EXTERIOR LIGHTING, EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that the low and high beam headlights failed to illuminate and was replaced on several occasions. Additionally, the driver’s and passenger’s side taillights were inoperable. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447752January 17, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Engine light flashing oil light flashing car cut off while I was driving on the road with my daughter In the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447499January 14, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 35 MPH, the warning message "Pull Over and Stop" illuminated and the vehicle began to stall. The contact veered to the side of the road in the intersection and turned off the vehicle. The contact stated that he was able to restart the vehicle; however, the vehicle was shuddering increasingly, and white smoke was coming out of the exhaust while driving. The contact was able to drive to his residence. The contact received a recall notification of an unknown recall and the vehicle was taken to the dealer who updated the electronic control module to improve the Knock Sensor Detection System (KSDS) logic. The contact stated that after the recall repair was completed, the failure increased significantly. The dealer was notified of the failure and the vehicle was taken to the dealer who completed an oil change but had not diagnosed the vehicle. The dealer stated that the failure was related to an unknown recall. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447552January 14, 2022
ENGINE
While driving the vehicle the engine seized. Had to safely maneuver to the shoulder of the road without being hit by other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446914January 10, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the vehicle stalled and failed to restart. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to Bachman Hyundai (630 Broadway St, Jeffersonville, IN 47130: (812) 282-4356) and was informed that the VIN was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) and that the recall repair needed to be completed on the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446662January 7, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 MPH, the vehicle lost motive power. The vehicle was towed to the dealer. The dealer informed the contact to tow the vehicle to a Hyundai dealer. The vehicle was towed to Ettleson Hyundai (5631 South La Grange Road, Countryside, IL 60525). The dealer informed the contact that they would not be able to diagnose the vehicle since they were booked until the end of February. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact of Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) associated with the VIN. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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