Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11443000December 7, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I recently totalled my car due to "following to closely" which I didn't have GAP insurance. Truth is I signaled to go right lane when The car in front thought inwas going left due to faulty recall problem and we both went right, I lost control and hit a rail and damaged car unfortunately
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11442804December 6, 2021
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2016 Hyundai Sonata. The contact stated that while operating the vehicle with the front headlights turned on, the lights would randomly turn off causing a visibility hazard to the driver. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted regarding the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442502December 3, 2021
ENGINE
My engine has catastrophic damage due to not being notified by the manufacture about a recall that occurred years ago. Had I known about the recall, I would’ve addressed it and prevented the engine failure. It is currently sitting at a Hyundai dealership as they are working with me to try to get Hyundai to cover the costs of the engine failure. So far, they refuse. My safety was put at risk due to the car stalling out on me at any given moment. I cannot and have not been able to safely drive this vehicle therefore, it has been sitting mostly unused as I continue to make payments on it over the last 6 months. This problem is a reoccurring issue with my vehicle and others and there is a class action lawsuit against Hyundai for it, in which I missed the deadline because I just recently became aware of this. The vehicle has been inspected by a dealer and was noted as “catastrophic engine damage” needing a $7,000 new engine. The engine light first turned on about 6 months ago for me, but I was in the process of moving across the country that same week, so I put repairs on hold until I was settled in to my new area. Now that I have the time, and after the car had been sitting for 6 months, I took the car in to a dealer where they told me the bad news. It is worth also mentioning that this is the 2nd time I’ve had damage done to my vehicle due to lack of recall notice. However, the 1st time my car was damaged, the dealer was able to fix the issue free of charge. This time around, they are needing to charge me $7,000 but are pushing that I get Hyundai to cover the costs due to the reoccurring issues with these recalled engines and their failures. I regularly maintained my vehicle and kept most of that documentation, so I know I did my part in taking care of my car. This is simply due to lack of recall notice that could’ve prevented a large bill for myself and my car being out of commission and unsafe to operate without probable cause of an engine fire. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442606December 3, 2021
ENGINE
The vehicle consumes an excessive amount of oil causing the engine to stall out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442380December 2, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car unexpectedly stopped working and became disabled while trveling 40 - 50 mph on the freeway. Complete loss of power. Danger of a collision on the freeway. All dash lights and warning lights came on. Car would not shift and would not accelerate. It was unsafe to drive and could hardly move off the road. The first year I had the car the engine light came on and loss of power. I took it to the dealership immediately. Whenever I took the car to the dealer they said there were no codes and the car was was fine. The entire time I owned the car I would lose power on inclined roads and engine light would come on and off. Last week November 18 the car stalled and could not drive uphill again risk of a collision from the rear. I took the car to the dealer they said the car was fine. The dealership has never tried to fix the problem and claimed they could not duplicate the problem. Today 12/1/2021 the car stopped operating on the freeway completely and I had to tow it to the dealership. This car has been a safety hazard within the first year and Hyundai has done anything to address the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442246December 1, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at 30-40 MPH, the vehicle inadvertently stalled. The check engine warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle however, the vehicle was making abnormal sounds and would not accelerate properly. The vehicle was taken to the independent mechanic for an oil change however, the failure persisted. The vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine). The dealer inspected the vehicle and advised the contact that the engine needed to be replaced. The dealer also advised the contact that they would not complete the recall repair free of charge because the vehicle was out of warranty. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer. The vehicle was not repaired. The approximate failure mileage was 119,345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441903November 29, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Radio doesn’t shut off when the car is turned off. Radio will freeze and won’t work ( won’t turn on or volume and other dials doesn’t work ).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441721November 26, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the exterior lights in auto mode, the exterior lights inadvertently turned off when the right turn signal switch was engaged. There were no warning lights illuminated. The contact stated that the failure had been reoccurring whenever the exterior light switch was in auto mode and the right turn signal was engaged while driving. The contact received a recall notification for NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441744November 26, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at 45 MPH, she smelled a strong burning odor. The engine oil warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an oil leak. The dealer replaced the engine oil; however, the failure reoccurred while driving. The vehicle was taken back to the dealer twice, but the dealer diagnosed that no issues were found. The dealer replaced the engine oil again; however, the failure persisted. The contact stated that upon servicing the vehicle, the independent mechanic confirmed that there was an oil leak. The dealer was notified of the failure and advised the contact to take the vehicle in for a diagnosis. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441760November 26, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated while stopped at a red light waiting for the light to turn green, the turn signal was activated to make a right turn however, the turn signal was switched in the opposite direction. The contact stated the failure recurred intermittingly. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) and related the recall to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441445November 23, 2021
EXTERIOR LIGHTING
The contact owns a 2016 Hyundai Sonata. The contact stated that she was informed that the driver’s side rear taillights were not illuminating properly while turning. The contact stated that the vehicle was taken to an independent mechanic and the bulbs were replaced; however, the failure had been recurring every 3 weeks. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441472November 23, 2021
ENGINE
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL, BUT CONTINUED TO EXPERIENCE ISSUES. THE VEHICLE WOULD SHUT OFF WHILE DRIVING, THE ENGINE MAKES UNUSUAL SOUNDS, THE COMPUTER SYSTEM REBOOTED ITSELF, THE SHIFT LOCK RELEASE WAS INOPERABLE, THE SUN ROOF OPENS INDEPENDENTLY, AIRE LEAKS THROUGH THE FRAME OF THE DOOR AND GLOVE BOX, AND THE VEHICLE LOCKED WHILE THE KEY WAS STILL IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441490November 23, 2021
UNKNOWN OR OTHER
I am constantly having my oil light flickering on and off. The engine oil consumption is super high. I take it for service on time, however before the next date it always needs to be added on earlier. When the light turns on, I drive it more slowly on the highway which can create cars around me to slow down as well. I have been spending more money to get this fixed but still having problems. It hasn't been inspected by the manufacturer but I have sent to an independent service center to get it checked and oil refilled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441135November 20, 2021
ENGINE, ELECTRICAL SYSTEM
When I was at work the engine gave up with no warning and could have gotten very dangerous for me. when I called the dealership they said because my car was totaled, but when I called NHTSA they told me that they didn’t have the remedies. I just thought that was strange. I need my car to work so if I can get a response as fast as possible that would be great.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441089November 19, 2021
SERVICE BRAKES, AIR:ANTILOCK
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 40 MPH, the warning message "Stop Car, Check Brake" illuminated and the brake pedal felt rigid when depressed. The contact veered to the side of the road and turned off the vehicle. The contact stated that as she restarted the vehicle, the brake pedal was no longer rigid, and responded when depressed. The contact drove the vehicle to her residence. The vehicle was taken to the independent mechanic who diagnosed that the brake unit and the pressure source needed to be replaced. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,897.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440957November 18, 2021
ENGINE
eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440343November 13, 2021
UNKNOWN OR OTHER
Please reference Hyundai Recall # 208 - Trunk Latch Release - Emergency Release May Fail. This recall covers 2017-2018 Hyundai Sonata. I have a 2016 Sonata with the exact same malfunction. Trunk does not open via any of the following: the remote key, the inside dashboard button, or inserting/turning the key manually. Additionally, I crawled into the trunk from the backseats to pull the emergency lever and that did not work either. Having a trunk that does not open from within the trunk is a potential danger. Hyundai tells me I am not covered by this recall, and I would like to have this revisited please. Many thanks !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440321November 13, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When headlights switch is in the auto position and you use the right turn signal the headlights go off then come back on. I've had this car for 4 years and noticed this a lot. Left signal is starting to do the same. Very dangerous especially when I do a lot of traveling on interstates. I think this needs to be addressed immediately
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439868November 9, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that no warning lights were illuminated, and no oil leakage was detected. The contact stated that her husband checked the oil level and discovered that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who confirmed the failure and advised the contact to take the vehicle to an authorized dealer. The contact also stated that the independent mechanic changed all the spark plugs due to corrosion. The vehicle was taken to the dealer for a 3-step process which the first step was an oil change. The contact was informed to bring the vehicle back after 1,000 miles however, at 200 miles the oil level was below the normal level. The contact stated that her husband checked the oil level and the vehicle was taken back to the dealer. The dealer was awaiting approval from the manufacturer for another oil change and to apply a sealant to the oil pan which was the second step. The contact stated that step three was to replace the engine. The contact stated that the manufacturer denied the second step. The manufacturer was not contacted by the vehicle owner. The approximate failure mileage was 100,000. The manufacturer was contacted by the owner and they stated there was no recourse and sent a survey via email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439927November 9, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at 65 MPH, the vehicle stalled and there was an abnormal knocking sound coming from the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer. The dealer diagnosed the vehicle with engine failure and stated that the engine needed to be replaced. The dealer performed an Electronic Control Module (ECM) and Knock Sensor Detection System (KSDS) Product Improvement Campaign software update and an engine compression test. The engine compression test was sent to the manufacturer for approval of the engine replacement. The manufacturer denied the request for an engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the decision was final and that they would not replace the engine since the ECM software update needed to be performed before the engine failed. The failure mileage was 122,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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