Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11462884April 30, 2022
ENGINE
Was driving down the road and the car started smoking so pulled over into a parking lot of a business and the engine locked up and could not start vehicle again. No indicator lights or warning lamps went off. Upon opening the hood, discovered it was completely dry with no oil in it at all even though I regularly have the oil changed and there was no warning light or oil pressure light that came on. Towed vehicle to dealership and am awaiting their diagnosis. Safety concern is that the vehicle could have caught on fire and the sudden cessation of the engine could have caused a crash. I have researched and discovered that recall 62 is in place for this year make and model of my vehicle and that there have been many other reports of similar instances with this model vehicle. I did a search on the NHTSA website inputting my VIN # and it says there are no recalls related to my vehicle. However, I don't think it is a coincidence that my vehicle had the same symptoms that others described in their complaints, ie., no warning lights, no prior mechanical issues, smoke coming out of the engine, engine seizing up, etc. I've had no prior mechanical issues or any incidents that led me to believe there was a problem. This occurred suddenly and unexpectedly. I hope that the manufacturer will do the right thing and repair it since I never got notification of the recall and clearly is the same issues that are the subject of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462674April 28, 2022
UNKNOWN OR OTHER
UNKNOWN but my engine caught on fire while driving on the highway..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461256April 19, 2022
ELECTRICAL SYSTEM
Brake/ tail light socket and metal portion of bulb could not be removed. Dealer attempted to replace socket but the tail light assembly was melted so badly that it would not hold the bulb socket. The whole tail light assembly had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461321April 19, 2022
ENGINE
Our car has 70,000 miles on it and has driven just fine. We recently had the battery replaced after it died and had no problems afterward. Then, a month later, the car started to lurch whenever we accelerated on the highway. The very next time we drove, we received an error message that read "Hybrid System Malfunction, Safely Pull Over and Do Not Drive." We did this, turned the car off, restarted it and safely drove to the dealership. The dealer then said they could not replicate the issue and they reset the hybrid system. We picked up the car and immediately started having the lurching issue again, and then the light came on that said Hybrid System Malfunction. The car then was having trouble accelerating and kept flashing at us until we got back to the dealership. The dealer said there was no signal to let them know what is wrong with the vehicle, but it is not un-driveable and put us in a very dangerous situation not being able to accelerate safely on the highway. The dealer had to call an engineer and they have determined it to be a problem with the transmission, but they are not able to guarantee that this will fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460086April 7, 2022
SERVICE BRAKES
hybrid brake warning bells went off and lost brakes. had vehicle taken to dealership and they cant duplicate problem. very scared to drive vehicle. Don't want to be a statistic on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459299April 2, 2022
ENGINE
On 9/7/2021 my Son Alex and I were out for a drive in my 2013 Hyundai Sonata gls.. my son is 17 years old an was completing his 50 hour driving time required, to get his drivers license.he has a learners permit. We had done some in town driving for about an hour and we decided he needed practice on the freeway.. after about 15 mins on the freeway my vehicle suddenly shut down without any warning.. my son being an inexperienced driver did a great job of not having an accident being he lost all power steering and power braking functions of the vehicle. Thank god he steered us off the road an into the ditch an not into on coming traffic.. we both were fine but understandably shakin up.. I Then had my vehicle towed to the local Hyundai dealership here in my area, who has since refused.. to honor a safety recall campaign that they themselves have already verified Per VIN number that my vehicle qualifies for that safety recall campaign issued by the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458886March 29, 2022
STEERING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 50-60 MPH, the steering wheel became difficult to turn. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, extra effort was needed to steer the vehicle. The contact stated that the failure recurred while driving and turning. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458707March 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving her vehicle , the vehicle started stalling. The contact stated that there was no warning lights illuminated , however her vehicle started smoking. The contact stated that she was able to drive the vehicle to a service station where she attempted to restart the vehicle . The contact stated that the vehicle was unable to be restarted. The contact stated that she then had her vehicle towed to an independent mechanic who advised that she was experiencing an internal engine failure. The contact stated that she then contacted the dealer who advised her that her vehicle could not be repaired due to not having a warranty. The manufacturer was notified of the failure. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457379March 19, 2022
ENGINE
my husband and i were on the way home from new york and the engine light came on something started to knock and it got louder and the car engine blew on i-83s by the 29 mile mark it was a bad area not safe we almost got struck by several 18 wheelers and . ive contacted the carmax which it was leased from a hyundai dealership as well as the credit place who finances the car no one knows a thing the car has a faulty engine and we could have died. we had to walk to the next exit which was three miles and find a ride to md. and then get the car towed to the nearest carmax .. no one still did anything and we had to find a way back to ga by train w. i am a nurse my need my car for my family
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456685March 14, 2022
ENGINE
On 3/12/22 I was driving on Hwy 330 towards Big Bear CA, when I started hearing a knocking/rattling sound from the engine compartment. I pulled into a turn out and called AAA for a tow. The tow car driver, Don's garage in Running Springs and the dealership in Loma Linda all agreed that most likely it is an engine rod issue. As of today, March 14th, I am still waiting on call back from the Loma Linda dealership to find out about the issue with the engine. The car has about 59,750 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455706March 8, 2022
ENGINE
Hyundai failed to inform me of the engine component module recall in 8/18, and now they won't cover replacing my blown engine in my 2013 Sonata. This was a year/model of several engines being recalled and replaced by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455712March 8, 2022
ENGINE, POWER TRAIN
My car seized up a lot, like pushing forward, then all together stopped and went into only going up to 40mph. I just hot the car 10 months ago so it shouldn't have done that. Took it to a repair shop and they said the engine was on it's last legs even though I literally just got the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455541March 7, 2022
ENGINE
The contacted owns a 2013 Hyundai Sonata. The contact stated that while driving the vehicle deaccelerated without warning several times. The contact stated that the failure was occurring for about a week and the vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The contact stated recently while driving at 70 mph the vehicle was decelerating with the check engine warning light illuminated, pulled over to the side of the roadway, and called for a ride. The contact stated smoke was seen coming from under the hood she opened the hood but saw no fire. The contact stated left the vehicle parked on the side of the road and was notified by the police that the vehicle had caught on fire. The contact stated that the fire was extinguished by the fire department. The contact stated that a police report was filed. The contact vehicle was awaiting a tow to the unknown Hyundai dealer. The contact stated that the manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455334March 5, 2022
ENGINE
While driving the engine seized up very dangerous going 40 mph lost absolute control almost causing serious accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455266March 4, 2022
ENGINE
I was driving on a main road and my engine siezed up. No warning no lights nothing. Then it wouldn’t start. Got it back to my sisters house it started the next day but the engine is knocking mechanic said it needs new engine!!!! It only has 90k miles!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455016March 3, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle, the speed had suddenly reduced before the engine stalled. On one occasion as the failure occurred, a second vehicle crashed into the rear bumper. No injuries were reported. No police report was filed. The vehicle was towed to the local dealer who diagnosed that the engine has seized and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 42,897.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455068March 3, 2022
ENGINE, UNKNOWN OR OTHER
The car is experiencing major functioning issues including the theta engine class action lawsuits with engine failure and abnormally high oil usage. It has been stranded for weeks and left my children and myself in danger . Hyundai of Auburn refused to diagnose or allow it to sit on the dealership lot until May 2022. I'm stranded without assess to my children, mail or safety resources that have put my family and myself at great risk if either of us need emergency assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455101March 3, 2022
STEERING
STEERING IS MAKING A NOISE WHEN DRIVING OVER BUMPS IN ROAD. STEERING WILL ALSO JERK AT THIS TIME!! THIS RECENTLY CAME ON GRADUALLY AND IS ESCALATING. THIS ISSUE HAS BEEN CONFIRMED BY AN INDEPENDENT SERVICE CENTER. THIS ISSUE NEEDS TO BE RECALLED TO PREVENT THIS PROBLEM FROM RESULTING IN AN ACCIDENT. THIS IS UNSAFE AND NEEDS TO BE RECOGNIZED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454914March 2, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at approximately 70 MPH on the highway, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated and the vehicle decelerated. The contact was able to safely coast off the roadway and stop. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454628March 1, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact stated an independent mechanic came to his residence and was informed that the starter needed to be replaced. The vehicle was repaired however, the vehicle failed to start up. The contact called the local dealer and made them aware of the failure. The contact was informed by the dealer that his VIN was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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