Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11468435June 9, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that upon inspection it was determined that the vehicle was consuming an excessive amount of engine oil. The contact regularly monitored the engine oil levels and determined that at least one quart of oil was being consumed per 1,000 miles. The vehicle was taken to the local dealer who performed an oil consumption test and determined no failure was found. The manufacturer was not yet notified of the failure. The failure mileage was 40,000. The contact stated that Hyundai replaced the engine which has resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468212June 8, 2022
ENGINE
The contact called on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while the driver was driving approximately 45 MPH, there was a loud clicking noise from the engine. The contact also stated that the vehicle inadvertently lost motive power and was unable to be restarted. There was no warning light illuminated. The vehicle was towed to the local dealer and was diagnosed with rod bearings failure which caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The engine prior authorization was declined from Hyundai. The reason: the 953 recall was not done on the engine prior to the engine seizing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467870June 6, 2022
STEERING
My power steering went out while I was driving - twice this week. Fortunately, I was still in my driveway when it happened. Vehicle has only has 23,00 miles on it. The dealers stated a new Power Steering Control Module was needed. Cost to repair: $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467266June 3, 2022
ENGINE
I only had my car for 5 months the car out of no where started to jerk and my car stopped now my car is at the dealership but my car been there for a month now nothing is being done to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466996June 1, 2022
EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, ENGINE
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System), 21V619000 (Latches/Locks/Linkages), and 21V727000 (Engine) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466792May 31, 2022
STEERING
I just dropped my daughter off at her friend's house and was returning home whereas I was coming around the curve the steering locked up and I almost hit a car that was on the opposite side of the road. This needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466796May 31, 2022
STEERING
My wife was driving the car on her way back from the grocery and the car locked up on her. She had to go off the side of the road to turn it off and back on so she could have the steering wheel controlled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466559May 29, 2022
STEERING
On 5/28/2022 at 6:26pm PST, I was driving about 15 MPH on a local street in my neighborhood in Hayward, CA. All of the sudden, my power steering wheel locked up and without power steering. I can’t turn or steer my vehicle in any direction and both the red electronic power steering light and the traction control warning light were light up on the dashboard. I stopped my car in the middle of the road because it was extremely scary and dangerous that I didn’t have any steering control of my car at all. I didn’t know what to do, so I turned off the engine and I restarted my vehicle just to see what happen and both the electronic power steering light and traction control warning light disappeared. And the power steering is back to normal. I contacted Hyundai dealership and reported my dangerous incident. The representative of Hyundai dealer said they can’t replicate the problem and there is no opened power steering recall for my 2017 Hyundai Sonata. My incident happened without any warning and the power steering failure is extremely dangerous to the driver and other drivers on the road, please take this power steering issue seriously before anyone is seriously hurt or killed. If you have any questions and need more information, please contact me. I also have a short video of the entire incident recorded by my dash-cam, so it can be provided if it is helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466533May 28, 2022
ENGINE
The 2017 hyundai Sonata didnt even go up to 60 miles ,the oil keep going out the vehicle but not leaking on the ground,the passenger seat in the front the nails,screws has came out on it's on, there was a recall on the engine ,ENGINE LIGHT POP ON FLASHING,OIL LIGHT KEEP FLASHING ON AND OFF WHILE DRIVING THE VECHILE scare for my safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466355May 27, 2022
ENGINE
The contact called on behalf of her friend who owns a 2017 Hyundai Sonata. The contact stated while the owner was driving at unknown speed, she began to hear an abnormal noise. The contact stated no warning light was illuminated. The owner took the vehicle to the local dealer and was informed that an oil change was needed. The owner stated she took the vehicle back within 30 days and oil needed to be added to the vehicle. The owner was informed by the dealer she needed to trade in the vehicle. The owner declined the trade-in. The owner continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466051May 25, 2022
UNKNOWN OR OTHER
I was driving north bound on I-95 north in Georgia when I heard a loud bang and then at same time looked out my driver side mirror when I see the cover of my antenna flying down the road, which was dangerous since it could have it a car behind me, a car could have run it over and gotten a flat time, or a car could have seen it and made it swerve and caused an accident. When I went to look for a replacement Hyundai makes you buy the whole antenna at over $600 and when I went to look online, I found a lot of other Hyundai customers had same problem of their antenna cover just breaking off and, in my search, found cars Hyundai made by them had a recall on same thing in the year before mine was made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466140May 25, 2022
SEAT BELTS
Both Front Seat Belts doesn't work. Stopped working at the same time. Are not twist. Are very hard to pull out and doesn't retract. Both
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465580May 21, 2022
ENGINE
Driving on the highway at speed, the car decelerates to 30 mph and won't go any faster. This is the second time it happened. I took it to the dealership in September 2022, and it sat there for 6 weeks before they looked at it and said there wasn't anything wrong with it, and reset some fault. I took the vehicle back to the dealership on May 12, and there is no estimate of time for when it will be looked at again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465409May 20, 2022
STEERING
I was getting over into the turning lane going about 35mph on a public road and the power steering locked up the wheel I had to pull over to the side and turn the car off and turn back on me and my daughter was in the car as we were going to see the progress of our home being built.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465413May 20, 2022
STEERING
I was taking my daughter to her STARR Testing site on the street and the steering wheel locked up on me while my daughter was in the car and traffic was around us, I made it to a red light and where I was able to turn the car off and turn it back on to get the power sterling of the house
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465327May 19, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that two weeks after purchasing the vehicle, the oil light illuminated the instrument panel. He also stated that a burning oil odor would emit from the engine while driving. The vehicle was taken to the dealer where an oil consumption test was performed upon approval by the manufacturer. Two oil consumption tests were performed on the vehicle and both results showed that the engine was consuming one quart of oil every 400 miles. The vehicle failed both oil consumption tests and the manufacturer stated that the engine needed to be replaced; however, the manufacturer would only cover 65% of the cost of a new engine. The vehicle had yet to be repaired. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465347May 19, 2022
ENGINE
Had the car at the dealership one month ago for recall repairs. They said it was two quarts of oil low. First time that has been so low. Two days ago, driving home when I start hearing weird intermittent engine noise. Decide to drive to dealership. Almost made it when engine noise became very loud. Pulled over and had it towed to dealership. Engine failure. While waiting for tow, checked oil after it cooled - no oil on dipstick at all. No warning lights on dash. I shut engine off quickly after it was obviously about to fail, noise got louder. Most all maintenance done at dealership. 88k miles. 2017 Hyundai sonata hybrid. Dealership told me they have TWENTY cars with similiar problem on the lot right now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464626May 14, 2022
STEERING
Lost Steering power sitting at the ATM machine as I was pulling from the machine the steering wheel locked up, I had to pull into an empty parking spot and turn the car off and turn the car back on to have the steering wheel work proper again good thing it was at 8am when no one was really out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464376May 12, 2022
STEERING
Roughly 6 months ago the problem first occurred while backing up in a parking lot a steering wheel lit up on the dash as well as a traction control light in which then the steering wheel became hard to turn or loss of power steering. about 4 months ago the same thing occurred while driving the vehicle making a right turn power steering got tough and I had to slam on the brakes or I would have hit a another vehicle. And today the same thing happened while pulling into a parking lot I do have video and pictures of the situation The vehicle was taken to the Hyundai dealer last week where they had the vehicle for 3 days just to tell me the issue is not present or can't be duplicated so nothing was fixed. I got this vehicle from my wife and kids and now I don't want them around it. Don't understand how Hyundai has not put out a recall on this one search of the internet shows thousands of complaints about the same situation with the power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463981May 9, 2022
ENGINE
While driving home my engine light came on for 5 minutes and went off and my car started to stall in the middle of traffic and produced a loud and hard knocking noise. When coming to a stop sign and trying to accelerate the car didn’t want to accelerate at first and when it did the knocking got louder and the car started to shake. Upon getting it diagnosed, results are the rod bearings in cylinder 3 AND 4 . Car is also losing oil somewhere somehow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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