Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11461267April 19, 2022
STEERING
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at various speeds, the steering wheel would suddenly become extremely difficult to turn in either direction. During the failure, the steering fault warning light was illuminated. After turning off and restarting the vehicle, the vehicle operated as intended. The vehicle was taken to the local dealer who was unable to duplicate the failure; no service was performed. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461276April 19, 2022
ENGINE
Oil consumption, engine locked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460780April 14, 2022
ENGINE
We have had some issues but take very good care of the car maintenance wise. The car went into limp mode and we took it in they ran it and came up as the knock sensor.. I noticed there was a huge recall for these cars. What can I do? It has 140000 miles and again we keep up on the car. Is this something I need to seek counsel for? Thank you for your time. I look forward to hearing from you, Dominique
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460653April 13, 2022
ENGINE
The contact owned a 2015 Hyundai Sonata. The contact stated that while driving at approximately 60 mph, the vehicle decelerated independently while the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the sparks plug and the PCV valve needed to be replaced. The vehicle was repaired however, the vehicle check engine light recurred. The vehicle was taken to the dealer where it was diagnosed but the failure was undetermined. The vehicle was taken to another dealer St. Charles Hyundai where it was diagnosed but the check engine light continuously illuminated. In addition, the contact mentioned while driving, there was a pop noise and noticed white smoke was coming from underneath the vehicle. The contact pulled over to the side and exit the vehicle. The fire department extinguished the fire. A police report was filed. The vehicle was towed to the tow lot and was destroyed. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 143,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460588April 12, 2022
ENGINE
This vehicle is consuming large amounts of oil. Up to 3 quarts and 1,000 miles causing the oil light to come on. Hyundai did an oil consumption test with failing results. Due to this they did a deep combustion chamber cleaning. The car still continues to burn excessive amounts of oil. I am told that this does not qualify for the class action lawsuit because it is piston related and not rod bearing related. There is a burning smell coming from the vehicle that does not smell like burning oil. I am highly concerned that the vehicle is going to catch on fire yet Hyundai refuses to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460352April 10, 2022
ENGINE
While sitting at a stop light the vehicle suddenly would not accelerate and would not rev the engine above approximately 2000 rpm. Then the check engine light began to flash. I was nearly rear ended because the vehicle just would not accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459959April 7, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I had a safety recall on my car for the Smart Junction Box. I took the car to the dealership on March 9th 2022. They updated the software that controlls the Smart Juntion Box. On March 11th 2022 at 6:45am I got in a car accident due to the automatic braking system failure. I run into a Ford F-150 at the stop light. Even the brakes at this point failed to work properly as well. I called the deslership and explained what happened to me and I was told by the technician that there is a possibility that the update of the software that runs the Smart Junction Box has impacted the Smart Cruize Control. He said there is a possibility that the Smart Cruize Control settings have been erased to default so the car needed a new settings. That was something I did not know about. My car has the option where you can choose what distance you want between your car and the car in fromt of you. It goes from one-space car to four-space cars. So according to the technician this may has been the problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11460010April 7, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at 45 MPH and approaching a stop sign, the vehicle started shuddering and stalled. The contact noticed smoke coming out of the hood of the vehicle. There were several unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact was able to push the vehicle to the side of the road with the assistance of a bystander. The vehicle was towed to an independent mechanic who informed the contact to take the vehicle to the dealer for repair. The vehicle was then towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The dealer sent a claim with diagnostic report to the manufacturer ; however, the manufacturer declined to cover the repair. The contact followed up with the manufacturer and was informed that they could not assist as she failed to complete an unknown software update, under Service Campaign Number: 553, designed to report vehicle imbalances prior to the engine failure. The vehicle was not repaired. The failure mileage was approximately 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460045April 7, 2022
SERVICE BRAKES
The check engine light intermittently comes on, when on the car will stall when trying to accelerate, often accelerate when not intended, and runs rough. A second issue seems to be with the ABS system. On several occasions the ABS systems seems to engage and will not allow you to use the breaks (almost leading to several rear end collisions).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459685April 5, 2022
UNKNOWN OR OTHER
“Hybrid System Warning” 2 years ago last fall I was out of town & received the above warning - car would not start - car had to be towed - cost was over $500 - repair was a battery - paid out of pocket I believe but all this can be pulled from dealership on memorial in tulsa ok Last fall same thing happened - car would not start with same warning light - towed again & besides being out the tow bill all was repaired I keep getting this alarm that randomly flashes on my screen since last oil change (I asked dealership to research reason for alarm & they found nothing) while driving. I dont want to get stranded again & just want it fixed!!!! I have no where else to turn but to submit a report to hopefully get someone to research this for me. If you need documentation I can get something printed from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459686April 5, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while either at a complete stop or while driving under 25 MPH, the vehicle would shake with the check engine warning light illuminated. The contact also stated that the vehicle would intermittently lose motive power while driving at highway speeds. The contact stated that the battery and oil warning lights would be illuminated. The contact took the vehicle to an independent mechanic where the mechanic discovered a misfire in cylinder # 4, as well as damage to the cylinder head. The vehicle was diagnosed with engine failure. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458890March 29, 2022
ENGINE
My engine is seized. Driving down the road normal all the sudden driving 14mph peddle all the way down to the floor. Mph slowly decreasing until it get to a complete stop and dies. The car turns on but does not crank. Check engine light is now on battery light, oil light and key fob light without warning. Did not have knocking ,shaking or stalling of the vehicle. Vehicle was diagnosed and towed twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458687March 28, 2022
POWER TRAIN, SERVICE BRAKES, ENGINE
This is a follow-up to former Complaint #11450586 (05-Feb-2022) and confirms that both my local Hyundai Dealer -and- Hyundai Corporation (USA) are aware of this diagnosable- and fixable problem—but they fail to issue a recall. In fact, a Service Advisor at my dealer expressly vocalized that 1) he himself [excluding his colleagues] has seen at least -2- of the same incident recently; and that 2) Hyundai Corporation (USA) issued a “(service) bulletin” about the problem. PROBLEM: The vehicle: 1) has a high idle; 2) shows a solid-illuminated CEL/emissions light; 3) severely resists braking—my vehicle would even slide through stop signs; 4) fails to “pick up” normally; and 5) drives unsteadily. This is at minimum and is my experience from both last week and from the original report on 05-Feb-2022. As explained to me today (28-Mar-2022) by my Service Advisor, there is a known fault with a component within the engine (Powertrain). Specifically, there is a tube that is—as I understand—meant to be FREE of fluids. However, and per the Bulletin, the tube becomes full or over-filled with oil from the engine (Powertrain). Further, the Advisor suspects that changes in temperatures (e.g., such as the teens *F back in Feb 2022) causes that oil/fluid to expand and contract, causing (further) damage. This issue must be remedied by Hyundai Corporation (USA) immediately because it is a *SAFETY RISK.* My Dealership emphasized severely how unsafe it would be to drive the vehicle off their premises without a repair. I’m fortunate because I’m the original owner and thus am covered by the 10 yr/100,000 mi Powertrain warranty. PLEASE SAVE LIVES FROM THESE ‘FLYING’, UNCONTROLLABLE CARS BY MANDATING A RECALL. **I will provide Dealer’s documentation once vehicle is repaired. I was advised to wait 2-8 wks for parts and repair.**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458447March 26, 2022
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
My car has been stalling, hesitating and sometimes I feel the engine shake when using the gas. I brought my car to the dealer to have the most recent recall fixed and asked them to diagnosed what else was going on with my car. They told me the stalling was just due to the recall. However, the very next day my car was acting up again. Additionally, the car at times will accelerate when I am not pressing on the gas. I don't think I need to go into detail about how my safety and the safety of others is compromised when you have a car that accelerates on its own. Lastly, there is no check engine light on. This has been ongoing for several weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458217March 24, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and was shaking while coming to a complete stop. Additionally, the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. Upon inspection, the contact noticed there was no oil in the oil reservoir and refilled the engine oil. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer; however, the vehicle had previously had an oil change less than one month prior to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458260March 24, 2022
UNKNOWN OR OTHER
I was driving the car and it basically shut down and wouldn’t accelerate and wouldn’t crank in the middle of a highway ! And don’t know what the problem could be the car will not start now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457966March 23, 2022
POWER TRAIN, ENGINE
Car has been consuming an excessive amount of oil (1-2 quarts per week). While driving down the highway the oil pressure light came on and the engine started clicking and knocking. The engine died and all the dash lights came on. The car was coasted to the side of the road and towed into a local mechanic. The engine had seized and presumably dumped all the oil at the time of the engine failure since the engine had no oil when diagnostic was run. Car was taken to Hyundai dealership and is awaiting diagnostic and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458010March 23, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
At low idle (stopping) car stalls out when stepping on gas. The RPMs run extremely high and very low at idle causing panic. The vehicle also stalled at full speed on highway but all electrical was still working. Car tends to sputter and jump while shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457829March 22, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle would lose motive power and decelerate without warning. The contact stated that the failure occurred consistently while making turns in either direction. The vehicle was taken to the local dealer who was unable the duplicate the failure and the cause of the failure was not determined. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457582March 21, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that after starting the vehicle, the check engine warning light continued to flash on and off. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. The local dealer and manufacturer where notified of the failure but no assistance was available. The failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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