Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11219208June 11, 2019
ENGINE
THIS IS AN ON-GOING ISSUE. ORIGINALLY BEGAN MID MARCH OF 2019. THUS FAR ALL HAVE BEEN COVERED BY WARRANTY. LUCKILY, I'D JUST GOTTEN OFF OF I-95 WHEN THE FOLLOWING SYMPTOMS BEGAN. THE ENGINE LIGHT FLASHED, CAR ONLY ACCELERATED TO APPX 30 MPH, HESITATED AND SPUTTERED, AS IF IT WANTED TO STALL. ON THE OCCASION IN MARCH MY CAR, WITH APPX 82,000 MILES, WAS TOWED TO DEALERSHIP. ON, OR ABOUT, APRIL 5TH I WAS TOLD ONE OF TWO ISSUES ARE INVOLVED. ONE WAS THE WIRING HARNESS (KNOCK SENSOR) OR ENGINE REPLACEMENT IS REQUIRED. HYUNDAI AUTHORIZED THE KNOCK SENSOR REPLACEMENT AND I RECEIVED THE CAR ON APRIL 14TH. I F I RECALL CORRECTLY, THE KNOCK SENSOR WAS A RECALL ISSUE. ALL WAS SEEMINGLY FINE UNTIL JUNE 10TH. AT THAT TIME, THE SAME ISSUES I DESCRIBED ABOVE HAPPENED, INCLUDING THAT THE SPEEDOMETER INDICATED I WAS TRAVELING AT 60 MPH WHEN I WAS PROBABLY TRAVELLING AT 30-35 MPH. MY CAR WAS TOWED TO HYUNDAI, AGAIN, AND I AM NOW AWAITING THEIR DIAGNOSIS. I DON'T FEEL ANYTHING LESS THAN ENGINE REPLACEMENT WILL BE ACCEPTABLE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219383June 11, 2019
EXTERIOR LIGHTING
BRAKE LIGHT FAILURE-REPLACED BULBS 4 TIMES IN THE LAST 2 YEARS USING THE MANUFACTURERS SUGGESTED BULB STOCK NUMBER. THIS IS A FIRE HAZARD .HYUNDAI RECALLED 2011-2013 FOR BRAKE LIGHT FAILURES- WHAT ABOUT 2014??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218278June 6, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
LOST CONTROL OF CAR ON MINOR ICE PATCH ON THE INTERSTATE. WHEN IT FINALLY CAUGHT TRACTION, IT WAS SLUNG INTO THE SIDE OF A SEMI TRUCK TRAVELING AT 75 MPH, BUT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED, THE FRONT END WAS DESTROYED, AND THE CAR WAS TOTALED. CAN OBTAIN CRASH REPORT AND BETTER PHOTOS IF NEEDED, JUST DON'T HAVE THEM ON ME AT THE MOMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11217976June 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PURCHASED A HYUNDAI SONATA 2014 NOV 2016. ARE VERY SERIOUS ISSUES WITH INTERIOR AND ESPECIALLY WITH EXTERIOR LIGHTING, BRAKES LIGHTS, REAR LIGHTS. BREAK LIGHTING ASSEMBLY AND WIRING HARNESS MELTS AND BURNS TO A BLACK CRISP, BULBS BURST DUE TO SEVERE OVERHEATING DURING "NORMAL OPERATION" OF THE VEHICLE. SAFETY AND FIRE HAZARD WITH REAR TAIL LIGHT LAP ASSEMBLY, BULB BURNS EXTREMELY HOT RIGHT THROUGH PLASTIC HOUSING UNIT. UNABLE TO REPLACE BULBS BECAUSE LIGHTING ASSEMBLY MELTS TO THE SOCKET'S CORE AND THE SOCKET MELTS OVER THE BULB METAL BASE. EXPECT EXTREME DAMAGE PROHIBITING REPLACEMENT OF ANY BULBS. AFTER BEING PULLED OVER REPEATEDLY, INFORMED EXTERIOR LIGHTS WERE EVEN AFTER JUST CHANGING THEM.. LIGHT BULBS BURN HOT RAPIDLY, MELT TO THE SOCKET MAKE IT UNABLE TO GET ANY REPLACEMENT LIGHT BULBS TO WORK BECAUSE ENTIRE UNIT IS THEN DAMAGED, BURNT AND MELTED. BULB WILL NOT FIT BECAUSE PLASTIC UNIT HAS MELTED FROM CIRCULAR TO INWARD. LIGHTS FAIL WITHOUT THE OWNER EVER KNOWING UNTIL ITS TOO LATE. I'VE BEEN PARKED AT MALL POLICE OFFICER INFORMED ME LIGHT WAS OUT, DRIVING ON HIGHWAY PULLED OVER 7 TIMES GIVEN WARNING, REPAIR ORDERS DUE TO LIGHTS OUT, PULLED OVER ON SIDE STREET, ROAD AND LIGHTS JUST GO OUT ON HIGHWAY. BY THE TIME BULB GOES OUT ITS BURNED THE ENTIRE UNIT THROUGH WIRING, ANYTHING TOUCHING OR AROUND IT. CHANGE LIGHTS EVERY 2, 3 WEEKS. WHEN CHANGING THEM I NOTICE DAMAGE WORSENING, METAL AND BULB ARE BURNT TO A CRISP. WHEN I REPLACE ON SIDE, A WEEK OR TWO LATER I HAVE TO CHANGE THE OTHER SIDE. CREATING A TRICKLE AFFECT. ONCE ONE GOES OUT. ANOTHER GOES OUT AND SO FOURTH. YOU LITERALLY HAVE TO REPLACE THE ENTIRE HOUSING UNIT WHICH IS VERY EXPENSIVE. SAME REPEATS.. TRIED TO REPLACE BULB WITH A HALOGEN BULB INSTEAD AND THE BASE AND BULB ALSO BURNED.. UNDER ASSUMPTION THAT DOESN'T BURN HOT. DID NOT WORK. DURING SEVERE RAIN PRE-EXISTING ISSUES ONLY WORSEN AND MAGNIFY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217433June 2, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING 20 MPH STRAIGHT DOWN A FLAT RESIDENTAL STREET. A LOUD DASH ALARM SOUNDED IN MY 2014 HYUNDAI SONADA HYBRID. THE DASH DISPLAYED "HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE" . BELOW THE WARNING A YELLOW CAUTION TRIANGLE DISPLAYED. I ATTEMPTED TO GIVE THE VEHICLE GAS, SO I COULD PULL TO THE SIDE OF THE ROAD, BUT THE ENGINE ACTED LIKE IT HAD NO POWER. A BLINKING GREEN "READY" LIGHT WAS DISPLAYED. THE ECO GUIDE DISPLAY WAS MOVING UP AND DOWN FROM THE TOP TO BOTTOM. I TOOK MY FOOT OFF THE GAS PEDAL AND BEGAN BRAKING. THE BRAKES FELT MUSHY AND THE VEHICLE WAS NOT STOPPING. WITHIN A FEW SECONDS THE VEHICLE SHOOK AND WAS THE ENGINE WAS REVVING UP AND DOWN BUT LIKE IT WAS OUT OF GEAR. AFTER APPROXIMATELY 10-15 SECONDS, I LOST THE POWER STEERING AND THE IT WAS ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I AGAIN TRIED BRAKING BUT THE BRAKES JUST FELT MUSHY AND WERE NOT STOPPING THE VEHICLE. I CONTINUED COASTING DOWN THE ROAD AND EVENTUALLY USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. ONCE THE VEHICLE WAS STOPPED I SHUT IT OFF AND ATTEMPTED TO STARTED THE VEHICLE AGAIN. THE GREEN "READY" LIGHT DISPLAYED ON THE DASH AS WELL AS THE WARNING LIGHTS. THE VEHICLE WOULD TURN ON BUT NOT START AGAIN. I PUT THE VEHICLE IN NEUTRAL AND HAD SEVERAL PEOPLE PUSH ME TO THE CURBSIDE. THE BRAKES WERE VERY MUSHY AND ALMOST NON-EXISTENT. I AGAIN USED THE EMERGENCY BRAKE TO STOP IT. I NOTIFIED MY LOCAL HYUNDAI DEALER AND ADVISED I WOULD BE TOWING THE VEHICLE TO THEM. I HAD JUST CAME OFF THE FREEWAY AND HAD THIS HAPPENED A FEW MINUTES EARLIER, I WOULD NOT HAVE BEEN ABLE TO GET TO THE SHOULDER OF THE FREEWAY. I BELIEVE THIS ISSUE COULD HAVE CAUSED SERIOUS INJURY OR DEATH. IT WAS LITERALLY TERRIFYING TO LOSE CONTROL OF THE VEHICLE THE WAY THIS OCCURRED. THERE WAS NO PRIOR WARNING OF AN ISSUE AND NOT ENOUGH TIME TO REACT ONCE THE WARNING SYMBOL WAS DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217075May 31, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I AM HAVING TO REPLACE TAIL LIGHTS AND HEAD LIGHT BULBS FREQUENTLY. IF NOT MISTAKEN I AM CHANGING A BULB OUT EVERY MONTH ON THIS VEHICLE. I HAD TO PURCHASE NEW TAIL LIGHT ASSEMBLIES DUE TO THE BULB MELTED THE PLASTIC HOUSING AND THE NEW BULB WILL NOT LOCK IN. I ALSO HAVE AN ISSUE WITH THE HEADLIGHTS GOING OUT AND TURNING BACK ON. I WAS PULLED OVER 3 WEEKS AGO, DUE TO HAVING A HEAD LIGHT OUT, BUT WHEN THE OFFICE WALKED TO THE FRONT OF THE VEHICLE HE APOLOGIZED AND SAID IT WAS BACK ON. THIS IS NOT THE FIRST TIME I HAVE BEEN STOPPED DUE TO EITHER MY HEAD LIGHTS OR TAIL LIGHTS BEING OUT AND MAGICALLY TURNING BACK ON. ON GOING ELECTRICAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217131May 31, 2019
FUEL/PROPULSION SYSTEM
THE GDI HIGH PRESSURE FUEL PUMP HAS A BIG PROBLEM. THE CAR WILL READ EMPTY WITH A FULL TANK IN THE CAR. THE SPRING LOADED FUEL PRESSURE PUMP WILL SEIZE OR EITHER TEMPORARILY STOP WORKING. MY CAR HAS 62,500 MILES AND ALWAYS HAS BEEN SERVICED. I HAVE TALKED ABOUT THIS PART WITH MANY DEALERSHIPS AND IT'S THE NUMBER ONE PART ON THE CAR THAT SELLS BECAUSE HOW FAULTY THE PART IS AND GOES OUT QUICKLY. I CAN BE ON THE FREEWAY WITH HALF TANK READING AND THE CAR WILL SHUT OFF ON ME WHILE DRIVING ON THE FREEWAY, WHICH IS VERY DANGEROUS CONSIDERING EVERYONE IS TRAVELING AT A FAST SPEED AND MY CAR LOSES ALL POWER WITH NOTHING I CAN DO. I HAVE HAD A COUPLE CLOSE CALLS ON THE FREEWAY WITH NEAR FATAL ACCIDENTS. USED AUTO PARTS EVEN SAY IT'S THE NUMBER ONE ISSUE ON THE CAR. AND IT'S HAPPENING TO ALL HYUNDAI'S. IT'S POOR MADE AND NEEDS TO BE RESOLVED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209599May 23, 2019
EXTERIOR LIGHTING
MY BRAKE LIGHTS DON'T WORK I CHECKED THE BULBS AND FUSES AND THERE OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208928May 21, 2019
AIR BAGS, SEAT BELTS
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208932May 21, 2019
AIR BAGS, SEAT BELTS
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208213May 17, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SINCE OWNING THIS CAR I HAVE REPLACED THE HEAD LAMPS ABOUT EVER 2-6 MONTHS. THE NEXT ISSUE THAT IS WORSE THAN THE HEAD LAMPS IS THE TAIL LAMPS. WHEN THE TAIL LAMPS BURN OUT THEY MELT INTO THE HOUSING SO YOU CAN NOT JUST CHANGE THE BULB YOU HAVE TO CHANGE THE ENTIRE WIRING HARNESS. THIS FIRST HAPPENED ON THE DRIVERS SIDE AND NOW ON THE PASSENGER SIDE. CALLED THE DEALER AND THEY HAVE NO WIRING HARNESSES IN THE STATE CLOSEST ONE IS IN OHIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206512May 9, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LEFT REAR LIGHT KEEPS BURNING OUT VERY QUICKLY. THE HOUSING HAS HAD TO BE REPLACED AND THE BULB WAS DIFFICULT TO TAKE OUT, LIKE IT WAS MELTING TO THE HOUSING. THE BULB LOOKED BURNT. ALSO, BOTH MY HEADLIGHTS WILL NOT TURN ON NORMALLY, I HAVE TO TURN ON MY BRIGHT LIGHTS IN ORDER TO HAVE ANY LIGHTS AT ALL, AND WHEN I TURN ON MY BLINKERS, THE LIGHTS TURN OFF AND I HAVE TO QUICKLY ADJUST TO TURN THEM BACK ON. IT IF VERY DANGEROUS! THERE SEEMS TO BE A SHORT IN THE WIRING BECAUSE THE LEFT REAR LIGHT, THE BACK LICENSE PLATE LIGHT, THE WASHER FLUID BUTTON, AND THE FRONT LIGHTS DO NOT WORK PROPERLY. THEY ALL SEEM TO HAVE QUIT WORKING OR INTERMITTENTLY QUIT WORKING AT THE SAME TIME. I HAVE GOTTEN STOPPED BY THE POLICE A FEW TIMES AND GIVEN WARNINGS BECAUSE OF MY DIM OR RANDOMLY NON-WORKING LIGHTS. THIS IS EXTREMELY DANGEROUS AND TERRIBLY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206520May 9, 2019
STEERING
I HAVE RECENTLY NOTICED WHILE TRYING TO TURN MY WHEEL OUT OF A PARKED POSITION, THAT IT IS EXTREMELY DIFFICULT TO MOVE. I PLACE MY KEY IN THE IGNITION AND TRY TO TURN IT ON IT DOES NOT WANT TO TURN UNTIL I GET THE STEERING WHEEL TURNED. WHEN IT FINALLY DOES AND IT RELEASES THE KEY TO TURN, I BEGAN TO NOTICE THAT WHEN I AM TURNING THE STEERING WHEEL LEFT OR RIGHT IT MAKES A "CLUNKING SOUND". I AM ALSO BEGINNING TO NOTICE A LIGHT CLUNKING WHILE DRIVING AT A LOWER SEED WHEN I AM TURNING EITHER LEFT OR RIGHT. IT MAKES ME NERVOUS THAT THE STEERING MIGHT GO OUT WHILE I AM DRIVING AND I WON'T HAVE CONTROL OF THE CAR. THE CAR IS 5 YEARS OLD AND JUST UNDER 100K. I HAVE GONE ONLINE TO A FEW HYUNDAI FORUMS AND I AM SEEING MANY, MANY OTHERS WITHT HTE SAME COMPLAINT YET I'M NOT SEEING A RECALL ON THIS. MY FEAR IS THAT SOMEONE MAY GET TERRIBLY INJURED BEFORE SOMETHING IS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205880May 6, 2019
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STOCKTON HYUNDAI (2979 AUTO CENTER CIRCLE, STOCKTON, CA 95212, (855) 830-3429) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. WHILE DRIVING 60 MPH, THE ENGINE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS 88,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205608May 3, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE RECALL IT WAS FRIDAY NIGHT RUSH HOUR RAINING HEAVY TRAFFIC. WHILE DRIVING 35 MPH ON A BUSY STREET.THE CAR ENGINE STOPPED,NO WARNING IT WOULD NOT GO. I COASTED TO A STOP ALL SYSTEM LIGHTS WERE ON THE . DASH BOARD. TRIED TO RESTART CAR NO USE ,CAR JUST MADE NOISE BUT WOULD NOT START. NO WARNING.FROM THE CAR.NOW THE CAR WILL NOT TURN OFF EVEN WITH KEY OUT OF CAR IT WILL TRY TO START AND KEEPS TRYING TO START.I HAD TO DISCONNECT THE BATTERY TO GET CAR LOCKED. BRAKES FAILED CAR ROLLING AND USED EMERGENCY BRAKE TO KEEP CAR FROM ROLLING. TOWED TO LOCAL FIRESTONE AND THE READING WAS NOT DONE BC THE OBD WAS FOUND JUST HANGING THERE. CAR HAS ONLY 51,000 MILES. VERY DANGEROUS I COULD HAVE BEEN REAR ENDED. I COULD HAVE HAD MY CHILDREN WITH ME.IF THIS HAD HAPPENED ON THE EXPRESS WAY I WOULD HAVE LIKELY CAUSED A VERY HUGH ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205334May 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (XXXXX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. PARTS OF THIS DOCUMENT WERE REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204559April 29, 2019
ENGINE, POWER TRAIN
ON 4/24/19 AT APPROXIMATELY 5:00PM, I WAS DRIVING DOWN A BUSY CITY DRIVING WHEN MY CHECK ENGINE LIGHT CAME ON FOLLOWED BY ALL OF THE LIGHTS ON THE DASHBOARD BLINKING. I DROVE INTO A PARKING LOT AND MY CAR COMPLETELY SHUT DOWN ON ME. IT WOULD NOT TURN ON OR START AT ALL. I HAD TO USE MY CAR INSURANCE TO HAVE MY CAR TOWED TO MY FRIENDS HOUSE BECAUSE THE HYUNDAI DEALERSHIP WAS NOT WITHIN THE TOWING RANGE TO BE COVERED BY MY INSURANCE. I CALLED THE HYUNDAI DEALERSHIP SERVICE DEPARTMENT AT THE VERY BEGINNING OF THE NEXT DAY, 4/25/19. THE DEALERSHIP CAME AND TOWED MY CAR TO THE DEALERSHIP. AFTER THE INSPECTION, I WAS NOTIFIED THAT I SUFFERED AN ENGINE FAILURE AND THE ENGINE HAD TO BE REPLACED. I WAS PROVIDED WITH A RENTAL CAR, WHICH I CAN USE UNTIL MY CAR IS FIXED, BUT HYUNDAI WILL NEED TO SEND THEM A NEW ENGINE SO THEY DONT KNOW YET WHEN THE CAR WILL BE FIXED. I WAS ALSO TOLD THAT I WOULD HAVE TO PAY FOR THE HOSES, GASKETS; ANYTHING THAT WASN'T EITHER A BLACK SURFACE OR METAL BECAUSE THE WARRANTY DOES NOT COVER THOSE. THE ESTIMATE FOR ME TO PAY WOULD BE AROUND $300. ALSO, DURING THE INSPECTION FOR THE ENGINE, I WAS TOLD THE AXELS WERE LEAKING AND THOSE NEEDED TO BE REPLACED INCLUDING ALL OF THE COMPONENTS OF THE BRAKE SYSTEM. I WOULD HAVE TO PAY THE $50 DEDUCTIBLE AND THE WARRANTY WOULD COVER THE REST. WHEN THE CAR COMPLETELY SHUT DOWN WHILE IT WAS STILL MOVING WAS VERY UNSAFE, ESPECIALLY DURING RUSH HOUR TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204253April 28, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
2014 HYUNDAI SONATA WAS DROPPED OFF TO NEARBY HYUNDAI DEALERSHIP FOR SCHEDULED RECALL APPOINTMENT CAMPAIGNS 180, 953, 160, 162, AND 946 ON 04/24/2019. DEALERSHIP COMMUNICATED TO ME ALL RECALL INSPECTIONS WERE MADE, AND NO FURTHER REPAIRS OR REPLACEMENTS TO THE CAR WAS NEEDED AT APPROXIMATELY 11:30AM ON 04/24/2019. CAR WAS THEN PICKED UP THROUGH THE SALES DEPARTMENT AT MY EARLIEST CONVENIENCE ON 04/25/2019 AT APPROXIMATELY 7:00PM. AFTER DRIVING 9 MILES ON A 55MPH STREET, MY CAR LOST IMMEDIATE ACCELERATION/POWER CAUSING THE SPEED TO REDUCE WITHOUT WARNING, AND WITHOUT BRAKE LIGHTS ACTIVATED (WITNESS TO THIS IS THE INDIVIDUAL WHO DROVE ME TO THE DEALERSHIP TO PICK UP THE CAR, AND WAS CURRENTLY DRIVING BEHIND ME AT THE TIME OF THE INCIDENT). AFTER IMMEDIATE LOSS OF ACCELERATION/POWER (THE CAR WAS MOVING AT 55MPH), THE CHECK ENGINE LIGHT BEGAN BLINKING. THE CAR WAS IMMEDIATELY MOVED OFF THE ROAD, AND A BURNING SMELL WAS DETECTED AFTER REMOVING MYSELF FROM THE VEHICLE. AS THE SERVICE DEPARTMENT WAS UNAVAILABLE, THE SALES DEPARTMENT FROM WHO GAVE ME MY CAR WE'RE UNABLE TO PROPERLY ASSIST ME WITH RECEIVING A TOW BACK TO THE DEALERSHIP, AND PROVIDE ME WITH A LOANER CAR FOR THE CARS INABILITY TO BE DRIVEN. AT APPROXIMATELY 8:50PM, A TOW ARRIVED TO TAKE THE VEHICLE BACK TO HYUNDAI'S DEALERSHIP IN WHICH THE RECALL INSPECTIONS AND CAMPAIGNS WERE PERFORMED. DEALERSHIP APPROVED A RENTAL FOR THE FOLLOWING DAY, YET UNAVAILABLE/UNABLE TO BE APPROVED UNTIL THE SERVICE DEPARTMENT RE-OPENED. CURRENTLY, THE DEALERSHIP HAS ME IN A RENTAL CAR THROUGH ENTERPRISE, COVERING THE COST EXCEPT FOR $1.00 A DAY (WHICH IS TO BE PAID BY ME). MORE SO, AS THIS IS NOT MY CAR, AN ADDITIONAL COVERAGE CHARGE OF $9.00 PER DAY WAS REQUIRED TO INSURE ME COVERAGE IN THE EVENT THE RENTAL IS INVOLVED IN AN UNEXPECTED ACCIDENT. AS OF 04/28/2019, I AM WAITING TO HEAR AN UPDATE FROM THE DEALERSHIP ABOUT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203964April 26, 2019
ELECTRICAL SYSTEM
BRAKE LIGHTS KEEP BURNING OUT AND HAVE MELTED THE PLASTIC UNIT. THE DRIVERS SIDE WILL NOT WORK EVEN WITH NEW LIGHT BULBS. I HAVE TO KEEP REPLACING THE FUSES FOR THE CIGARETTE LIGHTERS, WHEN I TURN OFF THE CAR, THE ACTUAL LIGHTS INSIDE DO NOT TURN OFF SO I HAVE TO CONTINUE TO START AND TURN OFF THE CAR UNTIL IT EVENTUALLY SHUTS OFF. WHEN IDLING FOR TOO LONG, THE VEHICLE SMELLS OF GAS TO WHERE I GET A HEADACHE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203667April 25, 2019
STRUCTURE:BODY
THE BACK DOOR ON THE DRIVERS SIDE WILL NOT CLOSE. THERE IS A PROBLEM WHERE THE CLOSE/LOCK LATCH WILL NOT LATCH. THE DOOR FLIES OPEN AND HAS TO BE BUNGIE CORDED INSIDE THE CAR TO REMAIN CLOSED. THE DOOR WILL NOT LATCH TO CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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