Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11467549June 4, 2022
STEERING
After starting the car and putting it in the reverse or in drive, the steering wheel gives jerks as if something is loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467429June 3, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 60 MPH, the vehicle started to decrease in speed and all the lights on the Instrument panel were illuminated. The contact was able to pull over and turn off and on the vehicle. The contact stated that she noticed that oil had leaked. The dealer was not made aware. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 282,261.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466486May 28, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
My back left brake light is out. It's been out for a few months now. I took it to Hyundai and they said I needed a new lamp. Recently I started taking pictures of other sonata's when I'm out and a lot of other vehicles I've seen have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466388May 27, 2022
STRUCTURE:BODY
passenger rear door will not open, not from the inside or outside of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466169May 26, 2022
ENGINE
In 2017, Hyundai performed a complimentary engine inspection on my vehicle as part of NHTSA Campaign 17V226000 (Hyundai Recall 162). Now, nearly four years later, my vehicle is experiencing several of the symptoms of engine/bearing failure as indicated in the recall documentation. The engine is making a knocking/pinging noise, which a Hyundai dealership service department confirmed on 4/12/22. The vehicle sometimes hesitates during acceleration. The engine oil consumption has dramatically increased, but there are no leaks. On three occasions, the engine has burned through an entire tank (nearly 5 quarts) of oil in less than 3,000 miles and the "check engine" and "oil pressure" lights have never illuminated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466304May 26, 2022
ENGINE
Car cut off on expressway started back up cut off again made it home my son in law drove to see if it would cut off on him and it did after 20 minutes car was towed to mechanic where they stated at shop car needed an engine call dealership where car was purchased and they blamed it on me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465910May 24, 2022
FUEL/PROPULSION SYSTEM
I am writing to report a safety concern and recall issue with Hyundai Motors . October 2021 - I took my car into Braman Hyundai 2060 NE 2nd Avenue Miami FL 33137 305-571-1225 for a few issues including the following recall : 189 HYUNDAI SONATA 2013: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. April 26th 2022- I notice a strong smell of gasoline inside my car. April 27th 2022 - I bring my car into Braman Hyundai 2060 NE 2nd Avenue Miami FL 33137 305-571-1225. I am notified by the dealership there if a fuel leak and it will cost me $700 out of pocket . I clarify with the customer care representative : “The issue that is present now in regards to a gas fuel leak , is the SAME issue as the recall?” The representative confirms this is correct , and advises me to contact corporate directly as they cannot perform a recall twice . There is a chance the recall can be covered if corporate overrides this with her manager . I proceed to call and report my issue to corporate . Corporate and the dealership refused to assume responsibility for the repairs and failed to provide paperwork for initial recall . I am deeply disappointed and do not feel safe or comfortable driving my car anymore after a gas leak was present that was failed to be addressed back in October 2021 under the existing recall . I hate to imagine my life being put at risk in accident or death because of a serious fire risk . My occupation requires me to drive for a living , and I take my safety and the safety of others on the road very seriously . This is a Hyundai Motors manufacturer issue , but because of some strange recall technicality and the initial work not being done properly , I am being held responsible for the repairs in addition to my life being put as risk . Due to this experience , I will not be returning to this dealership and refuse to make any further business or recommendation for Hyundai Motors as a trusted vehicle source.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465708May 23, 2022
ENGINE, ELECTRICAL SYSTEM
The engine component on my car is failing; it is available for inspection upon request. I was put at risk because the vehicle continued to stall during operation due to the car's continuous operation with a worn connecting rod. An independent service center has confirmed the problem. The dealer has not inspected the vehicle component, as they said they have. A warning came up that read, "Hybrid System Warning! Safely Stop and DO NOT DRIVE!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11464965May 17, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464583May 13, 2022
ELECTRICAL SYSTEM
brake/tail lights keep burning out. when attempting to replace them, they are melted into the wiring harness. dealership replaced wiring harness. issue still happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464410May 12, 2022
ENGINE, UNKNOWN OR OTHER
Sometimes car won’t start right away, won’t even try to turn over. Burns lots off oil smokes , acts like it’s going to cut off, has no power. It started when I purchased it November 2020 been getting worse tried to take it back, dealership wouldn’t take it back it started getting a lot worse about February 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464439May 12, 2022
STEERING
The intermediate shaft broke causing excessive noise and safety threat while driving. Dealer had to replace the shaft completely. This looks to be the common issue on this model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464304May 12, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My safety was put at risk and the life of others as a chime sound began to sound and the "check brake/Hybrid System Warning" was displayed on the dashboard. This caused the car to press the emergency breaks on its own slowing the vehicle to a complete halt on freeway. This malfunction could have caused a multi vehicle collision. This was taken for inspection and Scanned with GDS and C1235 Pressure sensor, is internal in HECU and cannot be repaired, HECU must be replaced. The vehicle is unsafe to drive and pedal sinks which feels like car does not stop. The output signal voltage of the pressure sensor is out of the specified range, the monitoring starts 1 sec after power up. The cause of this could be that there is a faulty pressured sensor and/or open or short of pressure sensor circuit. The pressure sensor installed in the HECU, converts the brake pressure to judge the drivers brake intention when the ESC program is operated. When pressure is applied to the sensor, the resistance of the sensor's strain gauge changes. The change in resistance changes the voltage output from the sensor. A fail safe inhibits the ESC/DBC control and allow the ABS/EDB control. The ESC/DBC warning lamp is activated. A safety recall should be established by this establishment as other Hyundai Sonata Hybrids are having the same malfunctions and are having to repair costs out of their own pockets, $4,300 given quote.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464181May 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle stalled inadvertently. Upon veering to the side of the road, several unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic however, the independent mechanic was unable to replicate the failure. The vehicle was then towed to the local dealer. The dealer informed the contact that the diagnostic test would be performed at his expense as they would have to take the engine apart and would then reassemble it. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer also informed the contact they would follow up with the dealer and they would get back to him. The contact was awaiting a call back from the manufacturer. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464125May 10, 2022
EXTERIOR LIGHTING
My rear tail lights on both sides keep burning holes through the plastic then burning out this takes place all with in a week I’ve had to replace the light harness 3 times on both sides already and I’ve wen down on the voltage on the lights. Neither worked. This is a safety concern as I e read on multiple post that there trunks have caught fire because of this. In which I’ve smelled smoke on multiple occasions and then noticed the harness to be burnet out and the light to be blown. I have children that ride in the back seat that require help. This problem needs to be fixed before someone’s life is taken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463920May 9, 2022
ENGINE
My 2013 Hyundai Sonata Hybrid starting experiencing issues with the engine. After I took it to a mechanic he informed me that the issues were from a this safety defect relating to an engine rod. He informed me of the recall. I never received any information about this recall from Hyundai or the dealership. It also took over a month to schedule an appointment and they estimate about 8 weeks to fix the problem. So I have been without a vehicle for over a month now and if they do admit the problem came from this recall it will be another 2 months before it will be done. I do not feel this problem was handled in a timely matter especially considering the original recall was issued in December of 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463303May 4, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
Vehicle stopped braking and beeping noise and brake light on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463324May 4, 2022
ENGINE
Bearing wear within the engine, when you start the car the engine is making some noises, and there is a check engine flashing on the dashboard. this happened on March 15th, 2022, I took it to the dealer, they confirmed to me that the vehicle has been recalled for this engine failure, and did contact the manufacturer, and the manufacturer told them that: the owner of the vehicle must contact them, which I did, but they say that the car have a branded title, so they can't respond to my recall. And asked me to check with my DMV to see if they can clear the title, but the DMV told me that the car has a rebuilt title already, which is a part of the car's history, and the car manufacturer can't denied to fix this recall because I have a rebuilt title, as long as I have my state vehicle inspection, Hyundai have to fix the safety recall that I have with my car. I did forward this details to the manufacturer, and still no one replied to my email yet. I have a case number with them. And I am still waiting... My car is to the dealer until now, and I don't have any updates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463388May 4, 2022
ENGINE
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact heard an audible beeping sound continuously and saw a "W" in yellow on the driver’s side instrument panel. Additionally, on the passenger’s side the "Do Not Drive" warning was illuminated, and both warning lights were blinking. The contact pulled off the roadway safely into a parking lot. The contact turned off the vehicle and exited and observed that gray smoke was coming from under the engine compartment of the vehicle before the vehicle caught on fire. The fire department was called out and extinguished the fire. The contact stated that a FIRE report was filed. The vehicle was towed to an impound lot and later declared a total loss by the insurance provider. The manufacturer had been informed of the failure. The contact recently received notification of NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was approximately 87,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11463207May 3, 2022
ELECTRICAL SYSTEM
Door latch driver side not locking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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