Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11497520December 15, 2022
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Driving on highway went to pass a vehicle and merge into the next lane, when car lost speed. Pulled over and tried to restart car, car restarted only to shut right back off. Put quart of oil in and shortly after there was a clicking noise when I got up to speed, I had to put two more quarts in as well as a cleaning additive. Cannot drive over 8 mph without car making noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497015December 12, 2022
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494109November 18, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that the vehicle was taken to a Kia dealer for oil change and brake fluid flush; however, upon test driving the vehicle after the service, the brake pedal was depressed but went to the floorboard, and the vehicle responded with a significant delay. The Kia dealer was notified of the failure, but the vehicle was not repaired. The contact stated that the failure persisted while driving. There was no warning light illuminated. Additionally, the contact stated that the Kia dealer had diagnosed that the parking brake was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493842November 16, 2022
ENGINE, ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
The contact owns a 2017 Hyundai Sonata. The contact stated while her son was driving at an undisclosed speed, the check engine warning light, the battery warning light, and the oil pressure warning light illuminated, and the vehicle stalled. The contact's son veered to the side of the road. The contact stated that her son was able to restart the vehicle; however, the vehicle was jerking while driving. The contact's son pulled into a gas station where he added oil in the vehicle. However, upon starting the vehicle and depressing the accelerator pedal, the vehicle failed to respond and would not move. The vehicle was towed the residence of the contact's mother. The vehicle was then towed to a local Pep Boys where it was diagnosed that oil had leaked onto the spark plugs and cylinders. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493361November 13, 2022
STEERING
2017 Hyundai Sonata. 53k miles. Steering becomes sticky and hard to turn. It is most concerning on the highway when at speed it is difficult to keep the car going in a straight line. It takes extra force to turn the wheel just a little. Once its forced, it can turn too much if not careful and will swerve into the next lane. It then does not freely return to center without manually doing so. I will not let my wife drive the car. I have read other reports of this problem and it is a serious issue. I have not brought the car to any dealer or repair shop. This is clearly a safety recall issue and must be dealt with before someone gets seriously hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492626November 7, 2022
ENGINE, STEERING
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that after the vehicle was taken to a local dealer for an unknown recall repair, there were abnormal knocking, clicking, and flapping noises heard intermittently coming from the engine compartment. The contact also stated that the vehicle had reduced power steering assist and was stalling while driving uphill. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to a local dealer on three different occasions; however, the mechanics were unable to duplicate the failure. The contact stated that the wiper blades and key fob were replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492652November 7, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Sonata. The contact stated that when he moved the vehicle in his driveway, there was a puddle of oil seen underneath where the vehicle was parked. The contact stated that the failure reoccurred on various occasions and that he had to add oil twice per week as the oil warning light was illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated, and the contact was advised to take the vehicle to a local dealer after being made aware of an unknown engine recall. The contact then made a local dealer aware of the failure and the unknown engine recall; however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492231November 4, 2022
STEERING, ENGINE
The steering wheel began making a clicking and crunching sound in June 2022. Happening inconsistently the issue was not looked into right away. In October 2022 the issue escalated with the power steering disengaging completely when the wheel was making the noise. The steering wheel becomes so hard and immovable, locking all most. The steering wheel waning light comes on and hydroplane slippery warning as well. The engine also shudders and turns off sometimes when cold and warm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492306November 4, 2022
STEERING
The system malfunction would be the power steering. As I turned the car on and then proceeded to go in reverse out of my driveway, my steering wheel locked up as I made a left. A red steering wheel with exclamation mark popped up on my dashboard and steering wheel was locked. I believe the outcome would have been extremely unsafe If it would have happened on the road, because I had no control of steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492061November 3, 2022
UNKNOWN OR OTHER
Trunk latch recall - was told the Hyundai dealership couldnt get me in for over a month to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492139November 3, 2022
ELECTRICAL SYSTEM, STEERING
Electric power steering randomly fails while driving, causing a huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491534October 30, 2022
STEERING
1.loss of power steering vehicle is available for inspection.2. Person that was operating vehicle when it lost power steering didnt have the strength to handle steering could of led to an accident causing personal injury or property damage.3. Problem occured twice code in vehicle was C1290 call dealer wouldnt look at vehicle untill 2 weeks when looked at was told code wasnt active and was told code was in history then told it wasnt in history then told even it was in history they wouldnt do anything, Gave me vehicle back after a week at dealer told it was ok two days later same issue almost hitting bldg wall same code C1290 dealer refusing to look at MY vehicle.4. Vehicle looked at by southshore hyundai valley stream NY.5. Nothing prior lights and code showed up when incident qccured first time Oct 8 2022 second time Oct 29 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491234October 27, 2022
STEERING
The power steering stop working and the wheel it's hard to manuver. Very difficult to make turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491048October 26, 2022
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I purchased a brand new Hyundai Sonata SE in 2017. After 1.5 years, I took a 3-4 hour road trip from Houston to Longview, TX. During that trip, my steering wheel locked and I could not turn the wheel as my traction and steering wheel light lit up on my dashboard. To remedy the problem, I had to turn the engine off and back on. There was no accident but there could have been since I was driving amongst other vehicles on the interstate. This was the first of many scary incidents with my locked steering wheel. I've reported and submitted this complaint to Hyundai but they have done nothing to remedy the problem. The Hyundai dealership explained they cannot do anything unless there diagnostic machine can detect the problem. I explained that it normally happens while I'm driving and that there are several online and Youtube reviews of other 2017 Hyundai Sonata vehicle owners with the same issue. I also showed the traction and steering wheel lights that come on when the steering wheel locks. Still there was nothing they could do. The vehicle is getting increasingly worse as I now must turn it off and on three times before the steering wheel unlocks. This is a danger to myself, my children, pedestrians, and other drivers. The steering wheel locks unexpectedly and without warning. I facilitate large groups and happen to mention my issue with the 2017 Hyundai Sonata today. They were alarmed about the dangers to myself and others while driving the 2017 Hyundai Sonata SE. I explained that it was previously reported to Hyundai and NHTSA but nothing was done to remedy the problem. The group encouraged me to report it again. I'm doing so with little to no confidence that mentioning it will do anything. It may take someone or people being killed or seriously hurt before anything is done. I can't afford another vehicle and need it for transportation. Otherwise I would have purchased another brand of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490631October 24, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact was able to pull over on the side of the roadway and waited for the vehicle to cool down. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489908October 19, 2022
AIR BAGS
Airbags did not deploy when involved in a 30mph front end collision. Driver sustained injuries from seatbelt and whiplash.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11489418October 15, 2022
STEERING
2017 Hyundai Sonata’s electric power steering is having an undiagnosable issue. Mechanics cannot figure it out only speculate since Hyundai has no remedies for this issue. The axle has been replaced and suspension inspected and the issue persists. Crunch when turning left usually a hard left at or more than 180 degrees. Vehicle has resistance if not kickback or tension when turning left, but turning right has little to no resistance at all. You could be parked, driving, or backing up and the vehicle makes hard crunch noises to the left. Also, when the sounds and issue becomes frequent (its intermittent) the steering wheel will kick to the right and lock up. There is a traction control light that comes on and a red steering wheel light with an exclamation point that pops on. If you turn off car and turn back on the issue and lights go away. This is extremely dangerous. It has happened to myself and my husband 3 separate occasions, different times of day, different temperatures and roughly a speed under 20 mph. The jolt and locking up of steering wheel is someone’s death waiting to happen. Extremely unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489130October 13, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Car was bought in march of 2022 and has had major oil problems since . The oil needs to be changed / filled every 2 weeks . Was taken to a proper mechanic shop where it was stated the car is consuming large amounts of oil and it’s burning leaving the oil level bone dry .mechanic stated the oil most likely was leaving through the tail pipe / exhaust on a blue kinda of smoke .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488963October 12, 2022
ENGINE
My car was consuming a lot of oil. Hyundai dealership of Spartanburg,SC performed several oil consumption tests. Later I was advised to do an engine cleaning which was about $300. That didn’t resolve the issue. I was then told a piston was broken and couldn’t be fixed to just “wait till the engine blows out” and the motor company will pay for engine replacement. I use this vehicle to transport my four young daughters and fear when and where my engine will go out on us!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489039October 12, 2022
UNKNOWN OR OTHER
2017 Hyudai Sonata. Paint peeling off roof right above front window - paint is listed as W8 - white color. It has about 44k miles. Numerous complaints about the paint on the internet and hyundai forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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