Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11476114July 27, 2022
UNKNOWN OR OTHER
There is a recall outstanding that for some reason isn't associated with my car's VIN so the manufacture Hyundai is refusing to pay or make repairs. They even suggested that I buy a part that should fix the problem, after paying $246.75 for the part; the problem remained. The recall number is 16-01-067 for 2016 SONATA (LF) and SONATA HYBRID (LF-HEV); my car is a 2016 Sonata Hybrid. SUBJECT: PANORAMIC SUNROOF WIND DEFLECTOR PLATE REPAIR (RECALL 152) Description: Certain 2015 and 2016 model year Hyundai Sonatas and 2016 Sonata Hybrids come equipped with an optional panoramic sunroof. The sunroof assembly incorporates a wind deflector to help reduce wind noise in the passenger compartment when the sunroof is open. If the wind deflector becomes partially detached from its mounting bracket while the sunroof is open, the deflector can interfere with the closing of the moveable sunroof panel. In some cases this interference can result in the sunroof panel detaching from its mounting tabs. If the sunroof panel detaches while the vehicle is in motion, the panel could become an obstacle to other drivers, increasing the risk of a crash. The wind deflector on my car detached a year ago and after several requests to fix the detached deflector the dealership hasn't and refuses to recognize the recall. Is there a way to help get my car's VIN appropriated associated to this recall so if can be fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475544July 24, 2022
ENGINE
The knock sensor detection system is messing up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475089July 21, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 16V726000 (Visibility) and the vehicle was repaired. The contact stated that while driving approximately 50 MPH, the moon roof detached from the vehicle. The contact took the vehicle to the dealer who diagnosed the vehicle and stated that the moon roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The failure mileage was 80,142.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474708July 19, 2022
SERVICE BRAKES
ABS light has been on since the car had under 40k miles on it...I took it in and they won't repair without cost to myself although my car was under warranty. I had it looked at again at 79k miles and they still won't do anything about it. This also affects (according to them) how the transmission shifts which is a really hard shift when accelerating. I have had animals (deer and dogs) jump in front of me while driving and my brakes lock up and cause me to swerve out of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474745July 19, 2022
ENGINE
On Thursday June 30th my 2016 Hyundai Sonata started jerking and stopped on me. The check engine light or any of the warning lights did not come on to warn me of any issues on any of the previous days. Since i was at Wal Mart I was able to get it pushed into the service center. The service techs there said that there was no oil in the car and only sludge came out. They changed the oil and I was able to get the car home. The car shook violently as I drove it but I was still able to get it home. Once I was home I lifted the hood to check the engine and noticed the engine covered in oil.I immediately called the dealership and they asked me to call Hyundai Consumer Affairs as oil consumption was a known issue with the Hyundai Sonata. The consumer affairs agent gave me a case number. I had the car towed to Vandegriff Hyundai in Arlington, TX on that same day and waited for a phone call. On 7/18/2022 I was contacted by Hyundai Consumer Affairs and told that the car has two issues. The first issue was that the car was misfiring and the second issue is that the car was burning oil. They told me that I would have to pay out of pocket for new spark plugs and a new coil and that the issue with the car misfiring would be fixed after that. They also told me that I would still have the issue with the car consuming oil and that I would have to pay out of pocket to get the carburetor flushed and cleaned. They also stated that it was not a guarantee that whole motor would be an issue after that. This is a safety issue because the car could have stopped in an unsafe area, on a train track or in heavy traffic where other cars could have slammed into my car as there was no warning or check engine light that told me that the motor would stop abruptly like it did that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474615July 18, 2022
ENGINE
July 16 2022 I was driving with my family (wife and kid) about 65 MPH on 91 Fwy around 9:00 A.M. lane #2 - my 2016 Hyundai Sonata started to shake and ultimately engine shut down middle freeway - many cars driving behind me was trying to dodge my car to my left and to my right - avoiding hitting my stall car -it was scaring things ever happen to me and family. Subsequently doing researching about my vehicle - I found out the car had problems with the engine and many recall items related engine problems. I never received any information (email, letters & text) about any recalls or issue regarding my 2016 Hyundai Sonata since I bought the vehicle used from the Hyundai dealership in 1307 Kettering Dr. Ontario CA 91761. My vehicle now is in another Hyundai dealership sevice shop being evaluated for engine problems. Getting alot run around from this Hyundai dealership (9898 Trask Ave. Garden Grove CA). Waiting around for two hours No one seem to care or wants to take any responsibility. Service reps already asking me money to do vehicle inspection ($500) and service for new engine. Everything is about financial gain. If I knew what Hyundai Corporation is doing - I should never buy a Hyundai Hyundai is risking my life for financial gain. I email Hyundai Corporation about my car and concerns. Currently waiting for response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474079July 15, 2022
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473877July 14, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the manufacturer had declined the engine replacement due to a lack of maintenance records. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the contact's request for a free engine replacement. The failure mileage was 102,388.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474004July 14, 2022
EXTERIOR LIGHTING
While driving at night, the low beams on the vehicle cast a very dark shadow approximately 30-40 feet in front of the car. While traveling, it us very noticeable and downright dangerous. If someone or something is in front of the vehicle, it would be hit. We have seen numerous complaints about this on the internet while searching for dilutions to the problem. Dealer says its within Hyundai specifications, however they have seen the problem and agree its very dangerous. Car was just purchased used, however we did not test drive it at night. It is so noticeable and dangerous that we try not to drive the vehicle at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473359July 11, 2022
ENGINE
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO SAFETY RECALL RELATED TO 2.4 LITER ENGINES. THE CONSUMER STATED THE DEALER AND MANUFACTURER WOULD NOT HONOR THE RECALL DUE TO A SOFTWARE UPDATE PREVENTING A SUCCESSFUL REPAIR. THE CONSUMER STATED AFTER THE SOFTWARE UPDATE THE ENGINE WOULD STILL FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472959July 8, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was unable to start. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472475July 6, 2022
HYBRID PROPULSION SYSTEM
The contact owns a 2016 Hyundai Sonata Plug-In Hybrid. The contact stated while the vehicle was approaching a stop sign, the vehicle stalled. The contact stated there was no warning light illuminated. The vehicle was not drivable. The contact stated he manually pushed the vehicle to the side of the roadway. The contact went back with his trailer and trailered the vehicle to the local dealer where it was diagnosed with needing the Hybrid control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471006June 26, 2022
ELECTRICAL SYSTEM
Ive bought this car used at 30k miles currently at 79k in 2020. Ever since this car has been given me nothing but issues. On 6-24-22 for the third time in two years the car would lose all power going 60-70 mph no gas, no battery engine wouldnt work all while driving on busy I-95. I refuse to drive this car any longer as it is not safe for myself and other drivers around me. This car has got to get taken off the road and or recalled as there have been many reports of this same car with the same issues doing this to other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470513June 22, 2022
ELECTRICAL SYSTEM, ENGINE
I have a 2016 Hybrid Sonata [XXX], the dash started flashing and said...... HEV trouble! STOP the engine now! Now I have a orange engine light. I brought the car to the dealer. They will look at it and contact me. This car cost me plenty, last year they made me pay for a new engine, it would eat up a quart of oil every two weeks. That is 2 quarts a month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470524June 22, 2022
ENGINE
My daughter’s car just shut off Tried to start the car several times and heard loud knocking noise with oil light flashing. Towed the car to local repair shop and was advised we needed a new engine. We’ve had the car for a year! This is my 2nd purchase of a Hyundai car for my daughter and I’ve realized THEY ARE A PIECE OF CRAP! With the 1st car, we had light replacement issues constantly as well as ac issues. Now we have engine issues. I wanted a safe economical car for my daughter and I’m ending up paying more money on this crap. I’m praying it’s covered under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469816June 17, 2022
UNKNOWN OR OTHER
I went to my mechanic today to see why my car was making rattling noises coming from the steering wheel. It's been happening randomly for about a year now or more now. The mechanic said he's seen this over a thousand times with Hyundai, and I need to bring it into Hyundai to fix because something is wrong with the "Steering Rack Support Yoke", which is making the noise. If this is happening to so many Hyundai's this should be fixed for free and recalled! He googled it and gave me a whole printout from Hyundai. It says 2011 to 2018 model year Sonata 2011 to 2018 model year Sonata Hybrid 2012 to 2017 model year Azera 2013 to 2018 model year Santa Fe. This is what my mechanic gave me and said all these cars are affected. So why isn't this recalled, it is dangerous because eventually you could loose control of the steering wheel I think and it's going to cost a lot to fix. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468903June 12, 2022
ENGINE, ELECTRICAL SYSTEM
Engine caught on fire while driving
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468464June 9, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated that she initially received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, after the recall repair was performed, the contact stated that the vehicle would shut off while driving at various speeds. The contact stated that several unknown warning lights would illuminate on the instrument panel during the failure. The manufacturer was notified of the failure and the contact was provided a case number and was then referred back to the dealer for assistance. The dealer performed a diagnostic test and informed her husband that an unknown defective sensor was the cause of the failure. The contact was provided an estimate for the repair. The vehicle had not been repaired. The failure mileage was approximately 89,443.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468340June 8, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The engine is consuming oil at abnormal rate. After receiving an oil change at a credible business the car is out of oil in a week. Hyundai will not check for oil consumption if the mileage is above 85k miles. Myself and my children can be stuck on the side of the road for engine failure due to the lack of oil. Express oil has stated this is not normal and a cause for concern. There are no warning signs for this problem. Only awareness from the performance of the cars decline to run properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467439June 3, 2022
ENGINE
When driving at 65+ mph the "Turn off Engine - Check Hybrid System" flashing triangle warning lamp came on, causing me to pull over on a freeway putting myself in danger of collision. After turning off vehicle with no explanation of warning symbol in owners manual I turned vehicle on again after 5 minutes and warning lamp re-illuminated. After waiting 30mins while still on shoulder of major freeway, I reignited engine and warning lamp had disappeared so I drove vehicle home (less than 5miles) and took to Hyundai service dealer the next day and they determined the coolant (water) pump and thermometer needed to be replaced and it was a known issue covered under 100k warranty. My vehicle was at approximately 102,700 miles and I paid for replacement of coolant pump and thermometer out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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