Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11325098May 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STARTED SPUTTERING LOST POWER, ENGINE SEIZE WHILE IN MOTION ON CITY STREET WHILE MAKING A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325113May 19, 2020
UNKNOWN OR OTHER
I WAS IN MOTION ON A HIGHWAY DOING AND ALL OF A SUDDEN A HYBRID SYSTEM WARNING MESSAGE DISPLAYED READING STOP HYBRID VEHICLE CHECK BRAKE AND GREEN READY LIGHT WAS FLASHING. ATTEMPTING TO PUSH BRAKE PEDALS UNABLE TO INITIALLY STOP BUT THEN CAME TO A SCREECHING HOLT. GRINDING NOISE FROM FRONT BRAKES. VIBRATING SOUND FROM BRAKE LINE .PROBLEM IS PERSISTENT BELIEVE IT MAY BE THE HYDRAULIC POWER UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323385May 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT WHILE DRIVING 55 MPH SMOKE WAS DETECTED IN THE ENGINE AREA AND THERE WAS AN ABNORMAL ODOR OF FUEL ENTERING THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FUEL LINE WAS CRACKED. THE CONTACT AND TWO OCCUPANTS BECAME ILL FROM THE FUMES MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#11323190May 4, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323005May 2, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ON THE FREEWAY AT ABOUT 50 MPH WHEN MY CAR COMPLETELY SHUT OFF. ALL THE DASH INDICATOR LIGHTS ILLUMINATED. I TRIED TO PRESS THE ACCELERATOR AND NOTHING HAPPENED. I HAD TO MAKE MY WAY TO THE SIDE OF THE ROAD WITH ABSOLUTELY NO POWER WHICH WAS FRIGHTENING. WHEN I GOT TO THE SIDE OF THE FREEWAY, I WAS ABLE TO COME TO A COMPLETE STOP. AFTER REALIZING THAT MY CAR HAD IN FACT, SHUT ITSELF OFF, I TRIED TO RESTART IT. FIRST TRY, IT STARTED! WHAT IS WRONG WITH THIS CAR THAT IT CAN SHUT OFF, THEN BE FINE RIGHT AFTER? I GOOGLED THIS PROBLEM AS SOON AS I GOT HOME, LOW AND BEHOLD, THIS PROBLEM HAS HAPPENED TO MANY PEOPLE. LOSING POWER WHEN DRIVING, ESPECIALLY HIGH SPEED IS A FRIGHTENING AND UNSAFE CONDITION. I COULD'VE BEEN IN AN ACCIDENT ENDANGERING MYSELF AS WELL AS OTHER MOTORISTS. PLEASE TAKE THIS SAFETY ISSUE SERIOUSLY AND HOLD HYUNDAI ACCOUNTABLE FOR THEIR PRODUCT. PLEASE DO THIS BEFORE ANYONE DIES FROM THIS ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322842April 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 30 TO 40 MPH, THE RPM INCREASED WHILE THE VEHICLE SPEED DECELERATED. THE CONTACT STATED THAT THE FAILURE LASTED APPROXIMATELY 2-3 SECONDS BEFORE THE VEHICLE RETURNED TO OPERATING AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO GLENBROOK HYUNDAI - HAPPY CAR STORE (4801 COLDWATER RD, FORT WAYNE, IN 46825), HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322063April 23, 2020
ENGINE, FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING ABOUT 10 MPH AND APPROACHING A STOP LIGHT, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE MADE A SCREECHING NOISE. THE DRIVER PERCEIVED THE SMELL OF SMOKE AND STOPPED THE VEHICLE TO JUMP OUT WITH HIS WIFE AND HIS 8-YEAR OLD DAUGHTER. WITH THE HELP OF A NEAR BY SERVICE ATTENDANT, THE VEHICLE WAS PUSHED INTO THE PARKING LOT AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE BY THE INSURANCE COMPANY (GEICO). A POLICE OR FIRE REPORT WAS NOT FILED. THREE DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11321262April 15, 2020
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
AS I WAS DRIVING ON THE HIGHWAY AT 75 MILES AN HOUR IN SEVERE TRAFFIC CAR STARTED TO MAKE NOISE AND BLINK CHECK BRAKE. THEN IT STARTED TO SLOW DOWN TO AROUND 10 MILES AN HOUR AND NEW MESSAGE WAS HYBRID SYSTEM WARNING DO NOT DRIVE. IF I WAS NOT ON THE END LANE I WOULD HAVE BEEN IN AN ACCIDENT. MY KIDS AND PARTNER ARE TRAUMATIZED. VERY DANGEROUS DESIGN NEEDS TO BE LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320983April 13, 2020
POWER TRAIN
HYUNDAI INSTALLED A SOFTWARE UPDATE ON OUR 2014 SONATA DUE TO ENGINE FIRES ABOUT A YEAR AGO. THIS SOFTWARE UPDATE RESULTED IN THE CAR GOING INTO WHAT IS CALLED " LIMP MODE" AND THE MALFUNCTION INDICATOR LIGHT COMING ON WHICH RESULTS IN THE CAR LOSING ACCELERATION AND NOT BEING ABLE TO CLIMB HILLS. THIS OCCURRED WHEN THE CAR WAS BEING DRIVEN ON THE HIGHWAY AT 65 MPH. ONCE THE CAR WENT INTO LIMP MODE IT WOULD BARELY GO UP HILLS AND PRESENTED A HAZARD ON THE HIGHWAY. WHEN I CALLED THE DEALERSHIP THEY TOLD ME MY CAR WAS NO LONGER UNDER WARRANTY FOR ANYTHING OTHER THAN ENGINE OR DRIVE TRAIN AND THAT THEY WOULD NOT TOW THE CAR INTO THEIR SHOP. THEY ALSO TOLD ME I SHOULD NOT DRIVE THE CAR. I HAD THE CAR TOWED TO A LOCAL SHOP AND THEY DIAGNOSED THE PROBLEM AS A P1326, WHICH I HAD TO PAY FOR OUT OF MY POCKET. THE MECHANIC TOLD ME THERE WAS A RECALL ON THE MOTOR AND IT WOULD HAVE TO BE REPLACED. I THEN CALLED THE DEALERSHIP AND THEY AGREED TO TOW THE CAR TO THEIR DEALERSHIP. AFTER THE DEALERSHIP DIAGNOSED THE PROBLEM THEY INFORMED ME THE SOFTWARE SYSTEM DETECTED A NOISE IN THE ENGINE AND WENT INTO LIMP MODE TO PROTECT THE ENGINE. THEY SAID EVERYTHING WAS FINE AND THAT THE MALFUNCTION INDICATOR LIGHT AND LIMP MODE WERE A FALSE POSITIVE DUE TO THE SOFTWARE UPDATE THAT WAS INSTALLED. WHEN I POINTED OUT THE INCONVENIENCE THIS HAD CAUSED ME I WAS TOLD THIS HAPPENS ALL THE TIME AND I WOULD HAVE TO GET USED TO IT OR SELL THE CAR. I ONLY HAVE 64,000 MILES ON THIS VEHICLE AND I NO LONGER HAVE ANY CONFIDENCE IN THIS VEHICLE TO COMMUTE LONG DISTANCES. THE ISSUE WITH THESE FALSE POSITIVES AND THE LIMP MODE NEEDS TO BE ELIMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320623April 9, 2020
AIR BAGS
VEHICLE TRAVELING 35 MPH INITIATED EVASIVE MANEUVER IN ORDER TO AVOID SIDE COLLISION WITH ANOTHER VEHICLE ENTERING TRAFFIC. 'SWERVING' ACTION LED TO HEAD-ON COLLISION WITH A STATIONARY UTILITY POLE. NO AIRBAGS OF ANY TYPE DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11320591April 8, 2020
ENGINE
I HAVE A 2014 HYUNDAI SONATA AND MY CAR KEPT SHUTTING DOWN ON ME. EVERY TIME IT DOES THAT I TURNED IT OFF THAN IT CAME BACK ON. ALL MY LIGHTS ON MY DASHBOARD COMES ON. IT WAS ALSO LEAKING OIL. SO WHEN IT HAPPEN THE THIRD TIME I WAS ON THE HIGHWAY AND I WAS GOING LIKE 80MPH BUT IT FELT LIKE I WAS GOING 50MPH, THAN MY CAR SLOWED DOWN AND I PULLED OVER AND TURNED IT OFF AND WHEN I TRIED TO TURN ON IT DIDN'T COME ON BUT IT HAD THE CLICKING SOUND. IT GOT TOWED TO A MECHANIC AND THEY SAID MY OIL HAD METAL SHAVING IN IT AND TOLD ME THAT I NEED A ENGINE. BUT WHEN I CHECKED TO SEE IF MY CAR HAD A RECALLED IT SAID NO BUT I WAS READING EVERYBODY COMPLAINTS AND MY STORY IS SO SIMILAR AS THEIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320310April 6, 2020
STRUCTURE:BODY
WHILE DRIVING 65 ON THE FREEWAY I HEARD A LOUD POP SOUND..I THOUGHT IT WAS A GUN SHOT OR TIRE EXPLODING, THEN I NOTICED THE SUNROOF SOUNDED OPEN SO I HIT THE CLOSE BUTTON & NOTHING, SO I OPENED IT TO TRY TO RE-CLOSE & ONCE OPEN I NOTICED THE SUNROOF GLASS HAD SHATTERED AND THE GLASS WAS FALLING ON ME, CUTTING MY ARMS AND FACE, GLASS EVERYWHERE IN MY CAR,GETTING IN MY FINGERS WHILE TRYING TO GET IT OFF ME. GLASS FLYING OFF THE ROOF ONTO CARS BEHIND ME. VERY DANGEROUS. I SEE MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. AND YET STILL NO RECALL!!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11320071April 2, 2020
ENGINE
MY CAR ENGINE STARTED TO FELL AS IF IT HAD NO POWER. WHEN I PRESS ON THE GAS ITS NOT GOING, ITS AS IF ITS NOT GETTING FUEL . I WAS DRIVING ON THE HIGHWAY AND IT TOTALLY STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319209March 25, 2020
UNKNOWN OR OTHER
WHEN BRAKING AND TURNING, IN FORWARD OR REVERSE, ENGINE INTERMITTENTLY REVS AND PROPELS CAR. THROWING IT INTO PARK SOMEWHAT SLOWS IT DOWN, BUT I HAVE HIT A CAR I REVERSE, AND ALMOST RAN INTO A BUILDING TWO WEEKS AGO - STOPPED BY HEAVY SHRUBS LEAVING THE WHOLE FRONT END WRECKED. MECHANIC AND HYUNDAI HAVE NOT BEEN ABLE TO REPLICATE, BUT IT HAPPENS ONLY INTERMITTENTLY, MAYBE 6 TIMES IN TWO YEARS. IN PARKING LOTS, DRIVEWAY OR DRIVE THROUGH FOOD WINDOW. *LN*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11319248March 25, 2020
SEAT BELTS
HE SEAT BELT FAILS TO PROPERLY LATCH WHEN THE SEAT BELT BUCKLE TONGUE IS INSERTED INTO THE BUCKLE ON THE PASSENGER FRONT SEAT. THE VEHICLE IS STATIONARY WITH THE ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317149March 9, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE REPLACED MY LIGHT BULBS IN THE BACK 2 TAIL LIGHTS WITHIN A MONTH OF EACH OTHER. AND THE LIGHT BULBS KEEP GOING OUT. IT IS SOMETHING ELECTRICAL GOING ON. I HAVE ALSO A MELTED HOUSING LIGHT. EVERY TIME I PUT A LIGHT BULB IN. IT GOES BACK OUT. THE ONLY STOPPING LIGHT THAT WORKS IS THE ONE IT THE BACK WINDOW. SO ONLY MY LEFT LIGHT WORKS WHEN I TURN ON THE LIGHTS. BUT NO BRAKE LIGHTS. JUST THE ONE IN THE WINDOW. MY CAR WAS STATIONARY AND YOU COULD PLAINLY SEE THE LIGHTS WERE NOT WORKING. AND ALSO I HAD SOMEONE TO STEP ON THE BRAKES TO SEE IF THEY WOULD COME ON. AND THEY ARE NOT. I DID GET THEM TO WORK AT ONE MOMENT. BUT THE JUST WENT OUT WHEN U STEPPED ON THE BRAKES. THIS HAS BEEN GOING ON FOR MONTHS NOW. JUST THOUGHT THE CAR NEED SOME WORK DONE. BUT IT'S ONLY 6 YEARS OLD. AND I SHOULD NOT BE HAVING ELECTRICAL ISSUES SO SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316612March 6, 2020
ENGINE
WITHIN THE LAST FOUR MONTHS, THE CAR HAS SHUT OFF WHILE STOPPED THREE TIMES. THE FIRST TIME, I WAS STOPPED AT A RED LIGHT WHEN EVERYTHING JUST SHUT OFF ON ME. TOOK THE CAR TO FIRESTONE LATER THAT WEEK TO GET IT LOOKED AT AND THEY THOUGHT IT WAS SOMETHING WITH THE BATTERY SO THEY REPLACED IT. THE SECOND TIME HAPPENED EARLIER THIS WEEK. AGAIN, I WAS STOPPED FURTHER BACK FROM A RED LIGHT IN TRAFFIC WHEN THE CAR SHUT OFF. I WAS IN THE LEFT LANE IN A 55 MPH SPEED ZONE AND THE CAR HAD SHUT OFF RIGHT HAS TRAFFIC AHEAD OF ME BEGAN TO CLEAR AND I WAS ABOUT TO MOVE. BOTH TIMES, THE CAR TURNED BACK ON AFTER PLACING THE CAR IN NEUTRAL AND TURNING THE KEY. NEITHER TIME DID THE CHECK ENGINE LIGHT COME ON BEFORE OR AFTER. THE THIRD TIME WAS YESTERDAY. I WAS PARKED IN A PARKING LOT. A FEW SECONDS AFTER I HAD TURNED ON THE AC, THE CAR TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310924February 23, 2020
ENGINE
MY CAR STARTED LOSING OIL ABOUT 6 MONTHS AGO AND IS GETTING WORSE. WHEN I START MY CAR THERE IS A HUGE CLOWD OF WHITE SMOKE THAT COMES OUT. I AM CURRENTLY HAVING TO ADD AT LEAST 3 QUARTS OF OIL OR MORE PER WEEK. THERE IS A SIGNIFICANT LOSS OF POWER. THERE IS OIL ALL OVER THE ENGINE AND ENGINE COMPARTMENT. MY CAR WILL NOT GO OVER 3500 RPM'S. THESE PROBLEMS HAVE LIMITED MY TRAVEL AND I DON'T HAVE THE MONEY TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310619February 21, 2020
UNKNOWN OR OTHER
SUN ROOF SHATTERED WHILE DRIVING. NOTHING HIT THE SUNROOF TO CAUSE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309272February 14, 2020
ENGINE
TL* THE CONTACT OWNS A. 2014 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO ACCELERATE ABOVE 50 MPH. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). PHIL LONG HYUNDAI OF CHAPEL HILLS DEALER, LOCATED AT (1540 AUTO MALL LOOP COLORADO SPRINGS, CO 80920) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A SECOND FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ATTEMPTED TO REACH OUT TO THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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