Hyundai Sonata Complaints (2007)

696 consumer complaints on file.

#10483630November 7, 2012
AIR BAGS
THE AIRBAG LIGHT CAME ON IN MY 2007 SONATA. TAKING IT TO THE DEALER, THEY REPLACED THE SAFETY BELT AND THEN THEY SAID IT WAS THE CUSHION SWITCH ON THE PASSENGER'S SIDE. LOOKING ON THE INTERNET, THERE ARE QUITE A FEW CLAIMS OF EXACTLY THE SAME THING THAT IS WRONG WITH MY CAR. IF THIS IS TRUE, HOW COME, THERE IS NO RECALL TO FIX IT. THIS ITEM IS FOR SAFETY!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481311October 21, 2012
AIR BAGS
MY SON TOOK MY CAR TO THE HYUNDAI DEALER IN HIGH POINT, NC, WHEN THE AIR BAG FLASHED OFF/ON WHEN HIS 5' 3", 105 LB. GIRLFRIEND SAT IN THE PASSENGER SEAT. THE SERVICE MGR, [XXX] INFORMED MY SON THAT A MAT UNDER THE PASSENGER WAS DEFECTIVE & AD TO BE REPLACED AT MY COST TO CORRECT THE AIRBAG SAFETY ISSUE. I CONTACTED HYUNDAI USA., CASE NO. [XXX] WAS ASSIGNED. [XXX] IS THE CASE WORKER. [XXX] STATED THAT MY CAR WAS NOT SUBJECT RECALL NO. 08V161000, MANUFACTURING DATE START/END DATE:FROM 03/01/2005 TO 01/11/2008; MY CAR WAS MANUFACTURED IN MAY 2006. TSB 08-01-006 ALSO INDICATES THAT MY CAR SHOULD BE REMEDIED UNDER THE RECALL. [XXX]STATED THAT I HAD TO SPEAK WITH [XXX] AT THE DEALER. I CALLED THE AUTO DEALER ON OCTOBER 12 AND 15, LEFT A VOICE MESSAGE FOR [XXX]TO CALL ME. HE HAS YET TO RETURN MY CALL. THERE ARE HUNDREDS OF SIMILAR VOQ'S FOR THIS SAFETY DEFECT ISSUE. PLEASE CONTACT THE DEALER AND HYUNDAI USA SO THAT MY CAR CAN BE REMEDIED UNDER THIS RECALL & TSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480998October 18, 2012
VISIBILITY
2007MY SONATA SUN VISOR REPLACEMENT (SERVICE CAMPAIGN T74), FEB.2009. HTTP://WWW.MYHYUNDAIFORUMS.COM/09-01-003.PDF I WOULD LIKE TO KNOW WHY ILLINOIS IS NOT INCLUDED IN THIS REPLACEMENT CAMPAIGN, IT IS YOUR CAR THAT I PURCHASED AND OBVIOUSLY THIS IS A HYUNDAI DEFECT. I HAVE A 2007 SONATA, 60+ MILES; THE VISOR BROKE IN JUNE 2012. I CALLED THE DEALER TO GET A PRICE FOR THE REPLACEMENT AND WAS QUOTED $101.61, FOR 1 SUN VISOR! AFTER READING COMPLAINTS ABOUT THIS ISSUE, I WOULD THINK THEY WOULD DO A RECALL AND FIX THE PROBLEM FOR FREE FOR ALL STATES. WHAT GUARANTEE DO I HAVE THAT THIS WOULDN'T HAPPEN AGAIN WITHIN 6-12 MONTHS AFTER THE REPLACEMENT, WILL I HAVE TO KEEP REPLACING IT DUE TO A HYUNDAI DEFECT? THIS IS NOT GOOD FOR FUTURE BUSINESS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480674October 16, 2012
AIR BAGS
2007 HYUNDAI SONATA AIR BAG MALFUNCTION LIGHT ILLUMINATED, AND HAS REMAINED ILLUMINATED; TOOK THE VEHICLE TO HYUNDAI DEALER FOR SERVICE ACCORDING TO HYUNDAI TECHNICAL SERVICE BULLETIN 08-01-006-1 FOR HYUNDAI RECALL CAMPAIGN 083, "2006 - 2008 SONATA - OCCUPANT CLASSIFICATION SYSTEM (OCS) REPROGRAMMING". DEALER, AND THEN HYUNDAI REGIONAL SERVICE, REFUSED TO SERVICE THE VEHICLE UNDER THEIR RECALL CAMPAIGN DESPITE REPEATED PHONE CALLS AND ESCALATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480679October 16, 2012
VISIBILITY/WIPER
THE DRIVER AND PASSENGER SUN VISORS DO NOT STAY IN THE UPRIGHT POSITION. THEY FALL DOWN WHILE DRIVING, CAUSING VISIBILITY PROBLEMS AND POTENTIAL HEAD INJURY. CONTACTED DEALER, AND THEN ESCALATED THRU HYUNDAI REGIONAL SERVICE ORGANIZATION TO GET THIS ADDRESSED ACCORDING TO HYUNDAI TECHNICAL SERVICE BULLETIN 08-01-029, HYUNDAI RECALL CAMPAIGN T64. HYUNDAI REFUSED TO SERVICE VEHICLE UNDER THE RECALL, DESPITE THE VIN BEING INCLUDED IN THE RECALL CLASSIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478408October 3, 2012
VISIBILITY/WIPER
2007 SONATA BOTH SUN VISORS HAVE FAILED STILL UNDER 70,000 MILES. THE PASSENGER SIDE CHANGED UNDER WARRANTY, IT BEGAN SAGGING AGAIN A FEW MONTHS AFTER REPLACEMENT. YESTERDAY THE DRIVERS SIDE MADE A CRACKING SOUND, IT IS NOW COMPLETELY HANGING DOWN, INTERFERING WITH MY VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478409October 3, 2012
SEATS
DRIVERS SEAT CHANGED DURING WARRANTY FOR METAL FRAME INSIDE CUSHION BACK FLEXING DUE TO BREAKAGE. IDENTICAL ISSUE HAS ARISEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477071September 25, 2012
VISIBILITY/WIPER
BOTH VISORS HAVE BROKEN, ALONG WITH THE DRINK HOLDER IN THE MIDDLE CONSOLE. THERE IS A RECALL FOR A 2007 HYUNDAI SONATA IN SOME STATES; HOWEVER, MY VEHICLE APPARENTLY ISN'T INCLUDED IN THAT. I HAVE BEEN READING FORUMS ON THIS PROBLEM AND IT IS APPARENT IT, IN FACT, IS A PROBLEM AND NEEDS A RESOLUTION TO BOTH DEFECTS. I CONTACTED HYUNDAI ABOUT IT AND THEY SAY THAT MY VIN IS "NOT COVERED". I THINK IT IS LUDACROUS THAT HYUNDAI DOESN'T TAKE ACTION TO FIX THIS AND THEY WILL CONTINUE TO LOSE CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475555September 16, 2012
EXTERIOR LIGHTING
MY BRAKE LIGHTS INTERMITTENTLY STOP WORKING. I HAVE HAD THE RECALL DONE FOR THE BRAKE RELAY SWITCH. HOWEVER MY BRAKE LIGHTS ARE UNRELIABLE SINCE THE PROBLEM STARTED IN AUG OF 2011. WE HAVE REPLACED THE BULBS SEVERAL TIMES. MY MECHANIC NOW IS TALKING ABOUT REPLACING WIRING AND OR WIRING ASSEMBLIES. THERE IS STILL SOMETHING WRONG WITH THE BRAKE LIGHTS AND HYUNDAI NEEDS TO FIGURE IT OUT. IN ALL THE CARS I HAVE OWNED I HAVE NEVER HAD SUCH A DANGEROUS AND ONGOING PROBLEM. THE DEALER SHIP SAYS TOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474088September 6, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE PARKED THE BRAKE PEDAL WAS DEPRESSED BUT IT BECAME STUCK AND FAILED RESPOND. AS A RESULT, THE VEHICLE WOULD NOT COME OUT OF PARK. THE CONTACT EVENTUALLY PLACED THE VEHICLE IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474123September 6, 2012
WHEELS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON HIS VEHICLE, THE TECHNICIAN NOTIFIED HIM THAT THE TIRE PRESSURE VALVE STEM BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 66,900. UPDATED 10/1012 *CN THE CONSUMER STATED THE FAILURE WAS DUE TO SALT CORROSION. UPDATED 10/17/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473977September 5, 2012
STRUCTURE:BODY:DOOR
I HAVE HAD THREE DOOR HANDLES BREAK OFF OF THIS CAR. THE FIRST WAS 3/12/2012; THE SECOND 3/26/2012; AND THE THIRD WAS 9/4/2012. THE BREAK WAS THE SAME ON THE LAST TWO CAUSE ME NOT TO ACCESS ENTRY. THE HANDLE HAS A DEFECT AT A MOLD POINT THAT SNAPS OFF LEAVING THE HANDLE IN THE HAND OF THE OWNER COMPLETELY DETACHED. THE DEALER AND CORP OFFICES REFUSE TO ASSIST CLAIMING IT IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472894August 29, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR BRAKE LIGHT FAILED TO ILLUMINATE WHENEVER THE BRAKE PEDAL WAS ENGAGED. THE CONTACT WAS ALERTED OF THE FAILURE BY A DRIVER IN ANOTHER VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470652August 14, 2012
VISIBILITY/WIPER
PASSENGER SIDE SUN VISOR HAS "SPRUNG" AND WILL NO LONGER STAY IN THE UP OR DOWN POSITION. THIS IMPEDES DRIVER VISIBILITY AND ALSO CREATES A HAZARD FOR A PASSENGER GETTING INTO THE CAR. A PASSENGER RECENTLY STRUCK HER HEAD ON THE VISOR WHILE GETTING INTO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468889August 1, 2012
SERVICE BRAKES
I HEARD HIGH PITCHED NOISE FROM REAR WHILE DRIVING 2007 SONATA GLS. I FOUND THAT THE REAR WHEELS WERE EXTREMELY HOT. I WAS AFRAID THE TIRES WILL CATCH FIRE DUE TO THE HEAT. I TOOK IT TO THE DEALER IN SOUTHFIELD MICHIGAN. THE MANAGER SAID THAT IT WOULD COST ME $300 TO REPLACE REAR PADS AND THEY WERE NOT COVERED UNDER WARRANTY. REAR BRAKE PADS ESSENTIALLY WERE 95% WORN OUT. FRONT BRAKE PADS WERE MINIMALLY WORN DURING THIS TIME PERIOD AND WERE OK. I GOT THEM REPLACED AT "NAPA COMPLETE CAR CARE CENTER" FOR $176 IN OCT 19, 2009 WHEN IT HAD 17,513 MILES ON IT. AT 40,042 MILES WHILE DRIVING FROM DETROIT TO MILWAUKEE, I HEARD DREADFUL GRINDING NOISE. AT "CAR-X AUTO SERVICE" IN MILWAUKEE THEY FOUND THE SAME PROBLEM WITH REAR PADS WHILE FRONT PADS WERE OK. ONE REAR PAD WAS ALMOST BARE AND OTHERS WERE MORE THAN 95% GONE. I SPENT ANOTHER $350 AND THIS TIME THE ROTORS ALSO HAVE TO BE REPLACED. THERE IS DEFINITELY A DESIGN FLAW AND IT IS A SAFETY ISSUE DUE TO HEAT WHICH CAN CAUSE TIRE FIRE. IT SEEMS THE REAR PADS STOP MOVING FREELY AFTER CERTAIN PAD WEAR. IT COULD BE TOO MUCH HYDRAULIC OIL PRESSURE IN THE REAR BRAKE LINES OR THERE IS SOME DEFECTS DUE TO ABS SYSTEM. HYUNDAI MUST OWN THIS PROBLEM AND FIX THIS ISSUE FOR GOOD. ENVIRONMENT AL (SALT, WATER ETC) EFFECT IS THE SAME FOR BOTH FRONT AND REAR BRAKES. FRONT BRAKES DO NOT NEED ANY ADJUSTMENT OR LUBRICATION AND THEY ARE OK. WHY WOULD ONLY REAR BRAKES NEED CLEANING AND LUBRICATION AT EVERY 5000 MILES AS SUGGESTED BY THE DEALER? IN MY DRIVING FOR 40 YEARS I HAVE NEVER SEEN THIS ISSUE IN ANY OF THE OTHER VEHICLES I DROVE. ON CHECKING INTERNET DISCUSSION BOARDS I FOUND THAT THIS ISSUE IS COMMON AND HYUNDAI IS NOT DOING ANYTHING. THIS IS NOT FAIR AT ALL WHILE CONSUMERS ARE HOLDING THE BAG WITH PERPETUAL EXPENSIVE REPAIRS AND FEAR OF BEING STRANDED AND TIRE CATCHING FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465839July 16, 2012
FUEL/PROPULSION SYSTEM
THE CAR BEGAN TO LOSE POWER AND STOP RUNNING. UPON CHECKING FOR REPAIR THE MECHANIC FOUND THAT THE WIRES LEADING TO THE FUEL PUMP IN THE FUEL TANK WERE MELTED AND THAT THE FUEL PUMP WAS ENCOUNTERING ELECTRICAL SHORTING. EXTREME FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464582July 8, 2012
VISIBILITY
DRIVER'S SIDE SUN VISOR IS DEFECTIVE AND IS CREATING A DANGEROUS SITUATION.THE VISOR BEGAN DROPPING FROM THE "UP" POSITION TOWARD THE CEILING. IT WOULD NOT STAY UP. ITS BOTTOM WAS RIGHT AT MY LINE OF VISION. I TOOK THE CAR TO THE HYUNDAI DEALER AND HAD MISSED THE BUMPER TO BUMPER 5 YR. OR 60K WARRANTY BY 3 DAYS! THEY SAID IT WOULD COST $100 TO REPLACE AND INSTALL. TODAY WHILE DRIVING MY HUSBAND WAS TRYING TO MOVE IT OUT OF HIS LINE OF VISION AND WE HEARD A NOISE AND THE WHOLE THING JUST LOST ALL IT'S SUPPORT. HE WAS ABLE TO TAKE IT OFF AND WE WERE HOPING TO FIND SCREWS WE COULD JUST TIGHTEN, BUT THAT WASN'T THE CASE. NOW, WITH IT JUST HANGING IT INTERFERES WITH MY VIEW AND IS A HAZARD. THERE NEEDS TO BE A RECALL ON THESE!!! I DON'T HAVE $100 TO SPEND ON A MANUFACTURER DEFECT. FROM WHAT I'VE READ ONLINE, THIS HAS BEEN A CONSTANT PROBLEM FOR THE SONOTA. THE ONLY OTHER HYUNDAI OWNER IS MY NEIGHBOR; THEY HAD THE SAME THING HAPPEN ON THEIR NEW CAR. CAN YOU HELP US???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464402July 6, 2012
ENGINE
ENGINE LIGHT WENT ON THEN IT STARTED WITH A TICKING NOISE, IT GOT LOUDER AND LOST POWER. I AM TOLD I NEED A NEW ENGINE. IT THERE ANY RECALL ON THIS MODEL CAUSE I FOUND QUITE A FEW PEOPLE THAT HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463385June 28, 2012
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE PARKED, THE CONTACT ATTEMPTED TO CLOSE THE FRONT PASSENGER SIDE WINDOW BUT IT WOULD NOT CLOSE. THE CONTACT HAD TO MANUALLY PUSH THE WINDOW CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND THE TECHNICIAN REPLACED THE WINDOW MODULE. ONE YEAR AFTER THE REPAIR, THE FRONT DRIVER SIDE WINDOW WOULD NOT OPEN OR CLOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE WARRANTY HAD RECENTLY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. . UPDATED 07/27/12 *BF THE CONSUMER STATED THAT THERE MUST BE A DEFECT WITH THE WINDOWS. THE CONTACT WAS TWO MONTHS OVER THE 5 YEAR WARRANTY. UPDATED 08/02/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462571June 21, 2012
AIR BAGS
MY AIR BAG WARINING LIGHT CAME ON AND STAYS ON. THIS HAS PREVIOUSLY BEEN RECALLED FOR MY YEAR MAKE AND MODEL BUT NOT MY VIN #! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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