Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11509475February 28, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
2015 HYUNDAI SONATA. CONSUMER STATED THAT THIER VEHICLE WAS BUILT WITHOUT AN IGNITION IMMOBILIZER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509524February 28, 2023
ENGINE
Ports internal to valve cover were blocked. Oil blowing out of valve cover jacket, filling spark plug wells and causing misfiring. Concerned about fire hazard for all leaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509419February 27, 2023
ENGINE, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
A Aknocking noise from the engine that increases in frequency as the engine rpm increases. A Reduced power and/or hesitation and vibration. A Illumination of the "check engine" light in the instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509190February 26, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
Sensors lights would indicate an issue and would disappear sometimes without any reason (mainly Check Engine and Tire Pressure Sensors). Indicators would trigger the opposite direction (indicate right and the left indicator would turn on). Burning more fuel than expected. Primary fuel pump stopped working resulting in car stopping in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508839February 24, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The engine stopped working completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507392February 15, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I have been keeping up with regular repairs and oil changes on my vehicle; so I was surprised when the oil light flashed once or twice in the past week, specifically when I took a turn tightly. The oil was low when I checked it so I added a quart and didn't think much of it except "I should get into a shop soon and have that checked out." Two days later, my RPMs red-lined past 6-7k and the car was revving up but was not accelerating at all. I pulled over and checked the engine again and without showing any kind of leaks (no spots in my driveway/parkingspot) the engine had consumed the oil I added and then some. Moreover, the problem with the engine revving up but not accelerating was not fixed when I added the oil. It could have been very dangerous if I were on the highway and was not able to accelerate for any reason that could put myself or my family at risk. Now, the car CAN reach speeds of 75+ miles per hour on the highway, but only after a LONG period of acceleration and seems to be burning oil VERY regularly. I've grown very concerned about catastrophic engine failure on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507488February 15, 2023
STRUCTURE:BODY
I purchased my 2015 Hyundai Sonata new in Hawaii while stationed there with the military. A few years later the paint on the hood and roof started to peel as seen in the picture with the hand. I took the car back to the dealership I purchased it from and inquired about the peeling paint (the car was barely driven as Hawaii is small and i was deployed most of the year). The attendant said it was not covered and there was nothing Hyundai could do about it. I then paid out of pocket over $500 to get these areas painted. Recently now January 2023, the paint started peeling in numerous locations (except where i had gotten the car professionally painted to fix the previous peeling). It has been flying off while driving in patches which made me nervous. I am currently stationed in NJ, so i went to the local Hyundai prior to deployment in November and the attendant said it was a known issue with my color paint (it was defective) then he took pictures to file the claim. Hyundai came back and said they would cover 75% of the cost leaving me to pay about $400 out of pocket. i was not ok with this as i had already paid out of pocket for their mistake, and the car was continuing to peel even just in the week that passed so i am sure down the road it will peel. i called customer care (as that was what the dealership directed me to do since i was not happy with 75%) i spoke to a manager who said it is up to the dealership what they want to cover. i told the manager the dealership said it was up to Hyundai and to contact customer care, the manager then hung up on me. at that point, i called the dealership back and explained what happen. they said that was not true and the could offer 75%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507218February 14, 2023
ENGINE
My car goes through 5 qts of oil every 1500 miles. I have been in contact with numerous dealerships in the area, and nobody will look at it until the engine fails. Was told thats the only engine recall they will honor. So I am basically being forced to drive an unsafe car. I have a case with Hyundai, and all they have told me is to continue working with service managers at dealerships, even though this is impossible. My car only has 97k on it, I have kept up on its oil changes (not that it matters) and now am forced to spend extra money just to keep it hopefully running. My case# with Hyundai is 20870570. I owe around $15k on this damn car, and the trade in value has come WAY down to around $6000. In no way can I afford to take on $9k of negative equity. How can the EPA force VW to buy back cars, when all they did was produce "bad" emissions, but Hyundai cant be forced to buy back vehicles that catch fire, get stolen on the regular, and break down in the middle of traffic endangering the lives of its occupants and others. This makes absolutely 0 sense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506913February 13, 2023
ENGINE
OIL IS LEAKING FROM THE TURBO OIL FEED HOSE ONTO THE HOT ENGINE, HOT EXHAUST AND ENGINE UNDERCOVER THAT HAS A POTENTIAL FOR A FIRE HAZARD IN ADDITION TO TOXIC FUMES FROM OIL BURNING SEEPING INTO THE CAR. THERE WAS A TSB FOR A SIMILAR INCIDENT CAMPAIGN NUMBER 16-01-071 THAT AFFECTED 2011-2014 SONATA 2.0T AND 2013-16 SANTA FE SPORT 2.0T THIS MODEL THE 2015 SONATA 2.0T SHOULD ALSO BE INCLUDED IN THIS CAMPAIGN AS IS IT EXHIBITING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506541February 10, 2023
STEERING
Steering wheel hardens as vehicle picks up speed, making it difficult to turn the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506666February 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE, ELECTRICAL SYSTEM
Engine keeps losing power not sure why & also abs brake system out of nowhere when accelerating in freeway they automatically brake sometimes for safety feature
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506246February 8, 2023
ENGINE, UNKNOWN OR OTHER
My 2015 Hyundai Sonata Sport 2.4L is burning through oil like crazy and has been for a while now and I had no Idea. I get oil changes like I am suppose to do per the sticker and miles. Recently I drove about 4 hours away from home and I smelled burning but I had just got my breaks done and a oil change so I assumed it was the breaks . I got back home and still smelled the smell took it to the shop and they told me it was bone dry with NO oil at all. I was not at my mileage from the sticker so it wasn't time for me to get another oil change. They then told me these cars burns oil like crazy but that was the fist time anyone told me this and I have never had this issue ( I've had the car since Jan 2020 with no issues) They put more oil in it and told me to come back when it reaches the mileage. I went back to get my oil change and once again it was BARE!!!!!! They did the oil change and 2 weeks later I started my car and white smoke came from the engine part under the hood through my exhaust pipe AND my VENTS!! It was so much smoke I was afraid a fire was going to start!!! I lost a day at work and my daughter missed a day at school. Turns out I have a oil leak and I need my Valve seal cover gasket replaced. Not once did my oil light come on and TWICE my car had been completely out of oil! I am going to get my engine checked because who knows if it has done any damage (hopefully none). My car has never overheated or my check engine light has never came on. I see there a recall for this exact situation but the years covered was from 2008 or something until 2014 and I have a 2015! This is clearly a ongoing problem with Hyundai and something needs to be done. This is not a sweep under the rug issue. Its literally ruining peoples cars and we are left to fend for ourselves. Something or someone needs to advocate for the customer because the company clearly is not listening to complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505954February 7, 2023
ELECTRICAL SYSTEM, ENGINE
After taking my car in multiple times to be serviced for a "Hybrid System Warning" mid last year, they were unable to read any error codes or diagnose any issue. I took it to two separate dealerships with no luck fixing the issue. I then completely broke down due to the same "Hybrid System Warning" on the highway on 7/26/22 heading to Pigeon Forge, TN with two children in the car. I had to have my car towed to the closest Hyundai dealership in Knoxville. They were unable to diagnose and fix my car within the timeframe I was in town. Since Hyundai would not provide me with a loaner, I had to get a rental car to get home that I was not reimbursed for. We ended up paying out of pocket to replace the safety plug/fuse and the power relay assembly on 8/9/22. After having the car back for three months, the warning popped up again on 10/18/22 just as it did earlier that same year. I immediately called to schedule a service appointment with Hyundai and had to wait almost four months to get a service appointment here in Cincinnati. The appointment was on 1/26/23 and they have yet to "replicate the issue" so they are unable to diagnose the car. I am supposed to pick up the car this week even though it's a safety hazard. I have had two cases open with Hyundai Customer Affairs but since they cannot diagnose the car, there is nothing they can do. They have been absolutely no help at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505283February 2, 2023
POWER TRAIN, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When automatic headlights are on there are time that the headlamps will turn off when engaging the turn signals until turn signals are disengaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505061February 1, 2023
ENGINE
Engine seized with no warning. When speaking to a mechanic & the tow truck driver they both pointed out this is a known problem with the car. My teenage daughter was behind the wheel when this happened. There is such a demand for these engines the car has been in the dealership for 6 weeks now & I was informed that it is back ordered from Korea with no date of delivery. I am now stranded with no transportation & engine is under warranty. Car is at Elgin Hyundai, Illinois. If they are unable to get car running for unknown time & know this is a well known problem I feel a recall should be done on this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505068February 1, 2023
FUEL/PROPULSION SYSTEM
I reported a fuel leak while the vehicle is in motion to the dealer on 9/12. They had the vehicle 3 days and could not find the leak although the service manger agreed he smelled fuel when the vehicle was brought in. They released the car without repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505074February 1, 2023
FUEL/PROPULSION SYSTEM
Please refer to prior complaint #11505068 I want to add the fact that this vehicle's engine was replaced on or around Sept 1, 2019. This dealer asked me who replaced the fuel pump, and I responded it was replaced by Rick Case Hyundai where the car was brought to with the seized engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503069January 22, 2023
ENGINE, POWER TRAIN
I was driving on the freeway and all the sudden the check engine light started flashing. At the same time the engine slowed down and would not accelerate past 60 mph. I took the first freeway exit and drove to the nearest auto parts store. The store clerk hooked up a code reader and it came back with a P1326 code, Power Train System. Is it a real problem or just another bad sensor?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502870January 20, 2023
ELECTRICAL SYSTEM, STEERING
After driving for 15 or more minutes, the power steering fails. The warning light for the power steering and stability control turn on at that moment, as well. This failure occurs while driving and the wheel jerks a bit if the car is in a turn. There was a power steering recall for other Hyundais of the same era, which is very coincidental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502651January 19, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that after her vehicle received an oil change by an independent mechanic; she was informed that the vehicle was consuming an excessive amount of engine oil. The mechanic informed her to monitor the oil consumption. The contact stated that upon starting the vehicle, an abnormal knocking noise was coming from the engine, with the check engine warning light illuminated. The vehicle was towed to a local dealer who had previously informed the contact that any damage done to the engine would be covered under a class action lawsuit. The contact submitted two claims to the manufacturer for an engine replacement; however, both claims were denied. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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