Hyundai Sonata Complaints (2003)

199 consumer complaints on file.

#10917241October 19, 2016
STRUCTURE:BODY
2003 HYUNDAI SONATA AFFECTED BY PROGRESSIVE, INTERNAL CORROSION OF THE RIGHT FRONT SUB-FRAME ON THE VEHICLE, AND RESULTING IN THINNING, RUSTING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION/RUST IS VISIBLE AND DISCOVERED DURING INSPECTION & ROUTINE MAINTENANCE, AND ALSO HEAR NOISES & NOTICE TIRE MISALIGNMENT AND STEERING PULL.THESE SIGNALS ARE DETECTING THE CORROSION PROGRESSING AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM DETACHING FROM THE SUB-FRAME. THE VEHICLE WAS BOUGHT NEW IN NEBRASKA, AND HAS REMAINED IN NEBRASKA ITS ENTIRE LIFE. NEBRASKA USES SALT ON ITS ROADS IN THE SAME CAPACITY AS IOWA AND OTHER "SALT STATES". SUCH CARS SHOULD BE INCLUDED IN THE RECALL WHEN CONSIDERING THE LACK OF SAFETY AND DANGERS INVOLVED WHEN THE SUBFRAME DETERIATES DUE TO DEFECTS IN THE MANUFACTURE OF SAID CAR. HYUNDAI SHOULD HONOR AND EXTEND THE RECALL OF SAID CAR IN THE STATE OF NEBRASKA BECAUSE THE DEFECT IN THE SUBFRAME HAS BEEN AFFECTED IDENTICALLY AS IN OTHER "SALT STATES".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895048August 11, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS LEAKING BRAKE FLUID. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR FAILED AND THE BRAKE SENSORS WERE REPLACED; HOWEVER, THE AIR CONDITIONING SYSTEM WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 144,967.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855317April 13, 2016
UNKNOWN OR OTHER
REPORT RECEIPT DATE: MAY 21, 2009 NHTSA CAMPAIGN NUMBER: 09V171000 COMPONENT(S): LATCHES/LOCKS/LINKAGES SIMILAR ISSUE IS HAPPENING IN MY 2003 HYUNDAI SONATA VEHICLE. A CHILD IN MY BACK SEAT JUST SLICED THEIR HAND WITH A 2" INCH CUT AND WE HAD 3 OTHERS SLICE THEIR HAND ON THE FRONT DOOR HANDLE (WE TAPED THIS) BUT WAS NOT AWARE OF BACK SEAT NOR RECALL TILL TODAY. VERY CONCERNED AS TO SAFETY OF CHILDREN IN BACK SEAT. I ONLY REALIZED THIS HAPPENED TO ALL DOOR HANDLES AND THEIR HAD EVEN BEEN A RECALL AS THE PARENT OF THE INJURED CHILD SAID THEIR CAR HAD BEEN RECALLED FOR THIS ISSUE. I CALLED HYUNDAI 4/13/2016 TO DISCUSS AND WAS TOLD MY VIN NUMBER WAS NOT PART OF THE RECALL ALTHOUGH THE EXACT SAME ISSUE. ALL CHROME IS PEELING FROM TOP OF HANDLE AT THE SEAM ON ALL 4 INTERIOR DOOR HANDLES.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10854985April 12, 2016
STRUCTURE:BODY
REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATE. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING, THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE. CONSEQUENCE: THIS MAY INFLICT LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE. BASICALLY WHEN YOU GO TO USE THE INSIDE DOOR HANDLES THE PEELING CHROME IS SHARP AND CUTS YOUR FINGERS. HYUNDAI RECALL #93 ENDED IN MARCH 2003, MY CAR WAS MANUFACTURED IN MAY 2003. THE PROBLEM IS IDENTICAL TO THE MODELS IN RECALL #93.
Crash:
No
Fire:
No
Injuries:
6
Deaths:
0
#10840395March 7, 2016
UNKNOWN OR OTHER
MY VEHICLE IS AFFECTED BY THE FOLLOWING SAFETY RECALL IN WHICH THE INTERIOR DOOR HANDLES ARE PEELING AND THE TOP EDGE BECOMES SHARP - I TAPED OVER THE TOP SO I WOULDN'T CUT MY HANDS IN THE MEANTIME: NHTSA CAMPAIGN ID NUMBER : 09V171000 / HYUNDAI RECALL NO. 093. I BROUGHT IT FOR SERVICE AT MOTORWORLD HYUNDAI IN WILKES BARRE, PA AND THEY VERIFIED ALL DOOR HANDLES WERE PEELING. THE INITIAL RECALL REPAIR FOR THIS CAMPAIGN WAS PERFORMED ON 11/11/2009, BUT CLEARLY THE REPAIR DID NOT REMEDY THE PROBLEM AS IT RECURRED. MOTORWORLD TOLD ME THEY HAD TO CONTACT HYUNDAI CORPORATE FOR AUTHORIZATION FOR THE REPAIR. I WAS CALLED BACK AND TOLD THEY WOULD ONLY PAY FOR PARTS BUT NOT LABOR. THIS SURPRISED ME, AS A SAFETY RECALL IS SUPPOSED TO BE REMEDIED AT NO COST TO THE CONSUMER. I THEN CONTACTED HYUNDAI CUSTOMER SERVICE 4 TIMES, ON 1/20, 1/27, 2/10, AND 2/18 OF 2016 AND EACH TIME I WAS TOLD I WOULD RECEIVE A CALL BACK, WHICH I NEVER RECEIVED. I THEN CONTACTED AN ATTORNEY FOR ADVICE AND THEY TOLD ME IN ACCORDANCE WITH THE LAW THAT HYUNDAI SHOULD BE PAYING THE ENTIRETY OF THE COSTS FOR ALL SAFETY RECALLS. I CALLED AGAIN ON 3/7 AND STATED THIS AND THEY TOLD ME THEY CAN'T HELP ME. I CAN'T PROCEED WITH THE ATTORNEY SINCE THAT WOULD COST ME MONEY I DO NOT HAVE. WHAT CAN I DO? IT HAS BEEN 47 DAYS SINCE I FIRST BROUGHT THIS SAFETY RECALL PROBLEM TO THE ATTENTION OF HYUNDAI AND THEIR REPRESENTATIVES AND THEY HAVE FAILED TO ASSIST ME IN ANY CAPACITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823826February 2, 2016
FUEL/PROPULSION SYSTEM
TOOK CAR TO DEALER FOR OIL CHANGE, FRONT BRAKES AND CHECK ENGINE LIGHT... WAS TOLD TECH WOULDN'T TOUCH EVAP CANISTER OR PURGE VALVE BECAUSE FUEL LINES WERE TOO CORRODED IN THE VICINITY OF THE NEEDED REPAIR THAT THEY MAY FRACTURE... THIS CAR IS ONLY 12 YEARS OLD... COINCIDENTLY MY MOTHER-IN-LAW HAD A 2004 HYUNDAI XG350L IN WHICH THE FUEL TANK AND FUEL LINES WERE CORRODED TO THE POINT THAT THEY WERE LEAKING AND SHE HAD TO REPLACE THE VEHICLE D/T THE COST OF REPAIRS... I TOO AM NOW FACED WITH REPLACING MY VEHICLE D/T HIGH REPAIR COSTS... I HAVE DRIVEN MANY AUTOMOBILES, OF NOTE A 1967 VW BEETLE (DURING THE YEARS 1997 THRU 2002) IN CHICAGO WITH THE SNOW AND SALT AND NEVER HAD ISSUES WITH CORROSION OF ANY LINES AND I DID ALL THE WORK ON THAT CAR! IT WAS CLEAN... WHAT MATERIALS IS HYUNDAI USING FOR IT'S FUEL LINES AND FUEL TANKS THAT THEY ARE CORRODING/RUSTING OUT... MY CAR, THE 2003 HYUNDAI SONATA WAS 100% GARAGE KEPT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787955November 3, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT GASOLINE SPILLED OUT OF THE CONTACT'S VEHICLE WHILE REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FUEL PUMP ASSEMBLY VALVE WOULD HAVE TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V178000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766303September 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. WHEN THE VEHICLE WAS TAKEN TO BE INSPECTED, THE INSPECTOR OBSERVED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720963May 22, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE FOUR INTERIOR DOOR CHROME HANDLES EXHIBITED EXTREMELY SHARP EDGES. THE CONTACT SUFFERED FROM A TWO INCH LACERATION TO BOTH FINGERS ON THE LEFT HAND. THE FRONT DRIVER AND PASSENGER UPPER DOOR HANDLES CAUSED THE INJURIES. THE CONTACT APPLIED TAPE TO THE FOUR DOOR HANDLES TO AVOID ADDITIONAL INJURIES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V171000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10717449May 20, 2015
AIR BAGS
AIR BAG LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705546April 14, 2015
SUSPENSION, STEERING, WHEELS
03 HYUNDAI SONATA GLS (V6). DRIVING 55MPH HIT POTHOLE AND LOST STEERING. PULLED OVER, REMOVED RF WHEEL TO DISCOVER CONTROL ARM BOLTS RIPPED OUT OF THE SUBFRAME FROM RUST. HEARD ABOUT RECALL AND INVESTIGATED. CAR WAS INSPECTED FOR RECALL IN 2010 PASSED THEN AT DEALER IN MARLTON, NJ. WAITING FOR CALL BACK FROM DIFFERENT DEALER TO FIND OUT THE PROCEDURE TO FILE A CLAIM. DEALERS IN SE PA ARE NOT CUSTOMER ORIENTED SO MAKING COMPLAINT HERE TO DOCUMENT INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691528March 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690695February 25, 2015
AIR BAGS
WE WERE INVOLVED IN AN ACCIDENT AND NONE OF THE AIRBAGS PROPERLY DEPLOYED IT ONLY FELL OUT OF THE SEAT ON THE PASSENGER SIDE OF THE CAR AND IT DEPLOYED FLAT NO AIR IN IT OR NOTHING. MY FIANCEE WAS INJURED AS WELL AS MYSELF AND WE ARE CURRENTLY BEING TREATED FOR INJURIES SUSTAINED BY THE ACCIDENT... *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10671538January 10, 2015
UNKNOWN OR OTHER
HYUNDAI HAS A RECALL, #73999, EFFECTIVE 4/9/2004, FOR DEFECTIVE DOOR HANDLES WHERE THE COVERING PEELS/SPLINTERS OFF LEAVING THE OCCUPANTS SUBJECT TO POSSIBLE LACERATIONS. THIS IS EXACTLY WHAT IS OCCURRING ALTHOUGH WE WERE UNAWARE OF THE RECALL UNTIL RECENTLY.THE HYUNDAI SUPPORT LINE 1-800-633-5151 TELLS US NO SUCH RECALL IS APPLICABLE TO THIS VEHICLE. WE GIFTED THIS CAR TO MY SENIOR MOTHER-IN-LAW ([XXX]). ALTHOUGH THE VEHICLE IS LICENSED /TITLED/REGISTERED IN HER NAME IT IS STILL LISTED UNDER OUR NAME W/HYUNDAI. THE SURFACE OF THE HANDLES IS AS SHARP AS RAZOR BLADES. WE'D LIKE THIS ISSUE ADDRESSED BEFORE SHE HURTS HERSELF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667641December 22, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT INDEPENDENTLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667215December 19, 2014
AIR BAGS
TWO DAYS AFTER MY GRANDMOTHER PURCHASED A 2003 HYUNDAI SONATA, SHE WAS INVOLVED IN A MINOR ACCIDENT. THE CAR WAS TRAVELING AT 45 MPH WHEN IT REAR ENDED ANOTHER VEHICLE. THE AIRBAG NEVER DEPLOYED AND AS A RESULT, SHE BROKE HER BREAST BONE AND AS OF TODAY, IS STILL HOSPITALIZED FROM THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10667069December 18, 2014
SUSPENSION, STEERING
NO ACCIDENT, DEALER SAYS RECALL#09V124000 IS ONLY APPLICABLE TO ORIGINAL OWNER AND THEY WILL NOT FIX IT,,,SOUNDS WRONG ?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660455November 24, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
IN 2005, I PURCHASED A 2003 HYUNDAI SONATA. AFTER PURCHASING MY CAR, I FOUND OUT THAT IT HAD A RECALL ON THE FUEL VALVE THAT THE COMPANY HAD TO RE-INSTALL. THIS RECALL INFORMATION WAS NOT ON MY CARFAX REPORT. LATER, THE MANUFACTURER HAD A RECALL ON INTERIOR DOOR HANDLES THAT PEELED AND CUT HANDS. THEIR SOLUTION WAS TO WRAP MY HANDLES WITH ELECTRICAL TAPE; AFTER MY OBJECTION, THEY INSTALLED THE SAME RECALLED HANDLES. I'VE HAD MY INTERIOR HANDLES REPLACED THREE TIMES BECAUSE THE MANUFACTURER DIDN'T MAKE THE HANDLES OUT OF A DIFFERENT MATERIAL AND CHOOSES TO REINSTALL THE SAME RECALLED HANDLE. ON NOVEMBER 22ND, I WENT TO CAPITOL HYUNDAI TO HAVE THEM REPLACE THE RECALLED FUEL VALVE, AND INTERIOR DOOR HANDLES ON MY 2003 HYUNDAI SONATA. A SERVICE REP INFORMED ME THAT ONCE THE COMPANY REPLACES ANY RECALLED ITEMS THE FIRST TIME, IT IS THE CUSTOMER'S RESPONSIBILITY TO PAY FOR THEM IF THEY FAIL AGAIN. SURELY, THIS CANNOT BE CORRECT! RECALLS DO NOT EXPIRE AND AS LONG AS THE OWNER HAS THE VEHICLE, THE MANUFACTURER/DEALERSHIP SHOULD BE RESPONSIBLE IF THEIR MATERIALS ARE CONTINUOUSLY FAILING TO MEET SAFETY REQUIREMENTS. WHAT ARE FOLKS MAKING PAYMENTS OR CAN'T AFFORD ANOTHER VEHICLE NOW SUPPOSED TO DO? DRIVE AROUND IN A DANGEROUS VEHICLE? BE IT 1 TIME OR 1 MILLION TIMES, I WANT CAPITOL HYUNDAI TO INDEFINITELY HONOR THEIR RECALLS--AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660184November 22, 2014
SEAT BELTS
BELT GETS STUCK, JAMMED, DOUBLED OVER JAMMED, IN BELT GUIDE ATTACHED TO CAR (PILLAR) ABOVE SHOULDER. BELT CAN NOT RETRACT TO SNUG POSITION. THIS DEFEATS PURPOSE OF HAVING SEAT BELT. HAPPENS REPEATEDLY. IT IS QUITE DIFFICULT TO UNRAVEL TO GET BELT TO WORK PROPERLY. MY WIFE DRIVES THIS CAR AND SHE HAS STOPPED TELLING ME ABOUT THE PROBLEM AND DRIVES AROUND WITH BELT IN JAMMED POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659626November 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT AIR BAG WARNING LIGHT SPORADICALLY ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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