Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11529319June 28, 2023
ENGINE
Engine Recall from Hyundai, I brought it to Hyundai Route 1, South Brunswick, NJ, they claimed Hyundai needed to have it done, the recall mail I received was from Hyundai itself, their engines are catching fire, their engine oil levels are going dangerously low in a really short time, please help me get to a resolution to this issue or give Hyundai a citation for their irresponsible actions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529483June 28, 2023
STEERING
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529204June 27, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle decelerated with the check engine warning light blinking before the vehicle lost motive power. The contact was able pull over on the side of the road and the vehicle was towed to an independent mechanic. The vehicle was diagnosed by the independent mechanic and the contact was informed that the vehicle had experienced engine damage as listed in NHTSA Campaign Number: 21V727000 (Engine) and the contact was referred to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528644June 24, 2023
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11527428June 16, 2023
ENGINE
At roughly 133,800 miles, the oil warning light began to appear, but sporadically. I took the car to my local Valvoline who relayed that the dip stick was basically dry. My last oil change was at 131,439 miles. Valvoline added 4 quarts of oil at 133,893 miles. That was on 01/03/2023. I have had one oil change since then. My current mileage is roughly 137,000 - I have had to add 5 quarts of oil and the dip stick still reads low. There are no signs of an oil leak, no excessive exhaust (blue or otherwise), or any visible leaks under the hood.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527241June 15, 2023
ENGINE
Very high oil consumption, increasing as more miles added.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525951June 8, 2023
ENGINE
The motor in the car is shot it's a 2017 sonata with 153000 miles on it I thought there was a recall on the engines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525895June 7, 2023
ENGINE
Excessive oil consumption. 1 quart every 700-800 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525497June 5, 2023
STEERING
I’ve had my 2017 Hyundai Sonata for approximately 1 year, purchased through a Carmax dealership. With no explanation, while making a left hand turn the steering wheel locked for about 1-2 seconds and all lights related to the steering and braking system appeared on the dashboard, they instantly disappeared and my steering wheel was usable again. This same incident happened an hour later making a right hand turn, as well as a third time going straight over a speed bump: This issue is intermittent, occurring fairly rarely, however it’s terrifying and extremely dangerous to drive the car now. The vehicle is full on power steering fluid and hasn’t been in any accidents. I’ve talked to numerous people with this same issue. This will kill somebody if it isn’t addressed as a recall. Most people can’t afford to have intermittent problems diagnosed, due to most auto shops / dealerships not being able to help unless there are warning lights on the dashboard. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524246May 28, 2023
STEERING
The power steering fails. It has happened several times while backing up and while slowly moving forward. The car loses all power steering and the steering wheel catches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524151May 27, 2023
STEERING
The steering wheel completely locks up while driving/turning. It almost as if the power steering has gone out and it's near impossible to turn the steering wheel. On several occasions while backing out of our driveway, the steering COMPLETELY locked up. On few other occasions, it locked up while driving and making a turn. 2 times it locked up randomly while just driving switching lanes at 25Mph. Resolution is to stop the vehicle, turn it off, wait a minute or two and turn it back on to reset the power steering and then it works until it happens again. There are hundreds of reports that can found online for this issue happening to this year and model car (2017 Hyundai Sonata). This is clearly an issue. This is EXTREMELY dangerous as I don't have to explain what happens when steering wheel gets locked up while driving. This has happened SEVERAL times now and dealer was no help when we initially took it in as they could not "replicate" the issue as it is intermittent. Please look into this issue with Hyundai. This is unacceptable. Will action only be taken when lives are lost because of it? Is that the cost to have this issue looked in to? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524169May 27, 2023
ENGINE
- Car is consuming high amounts of engine oil. - The oil pressure warning light comes on within 1500 miles of oil change. - This may lead to engine failure and stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523516May 23, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and failed to accelerate above 35 MPH. The check engine warning light was illuminated. The vehicle was driven to the residence with the hazard lights activated. The vehicle was towed to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522165May 15, 2023
STEERING
Steering column randomly locks up and the car can’t be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522177May 15, 2023
UNKNOWN OR OTHER
Check Hybrid system. Turn off engine. Driving one hour in 90 degree temperature and this warning appeared on dash with VERY loud warning. Warning continued until I found a safe spot to pull off the road out of traffic note loud warning continued until I was able to shut off the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521804May 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Car is burning an excessive amount of oil. After getting the oil changed I needed to add additional oil. Car is driving sluggish and won't pick up speed. In 2023 the car bucked, check engine light came on and the car failed to drive over 60mph. I took to Firestone to be repaired and they fixed the knock sensor. After a few weeks, the car bucked, check engine light came on and car would not drive over 60, they also informed me the car used too much oil since I drove it last, there was a service bulletin for the oil consumption and to take to Hyundai. Took to dealer for repair, they said engine consumption is fine. After a few days cars started becoming sluggish not picking up speed. I checked the oil - it was empty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521827May 13, 2023
ENGINE
Excessive oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520911May 8, 2023
ENGINE
The engine is burning about 3 quarts of oil every 500 miles of driving. It is causing carbon to gunk up the spark plugs every month and a misfire will happen at random. I tried contacting the dealer and even though they have several complaints, they said they won’t do anything. I have brought it to several mechanics and they say the manufactured engine needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521045May 8, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that on three separate occasions, the vehicle stalled. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact’s wife was unable to restart the vehicle. The contact stated that he was then notified by his wife of the failure and arrived at the scene to move the vehicle off the roadway. The vehicle was then towed to the dealer where it was diagnosed that the assembly generator failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed back to the dealer where it was diagnosed that the knock sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated that three days later while driving at an undisclosed speed, there was a knocking sound coming from under the hood and the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken back to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520782May 6, 2023
ENGINE, UNKNOWN OR OTHER
Occurrence: This has been a recurring issue for over a year (over a year, might be closer to two years now) for our PHEV Sonata. It has happened approximately 10 times. Problem: Total engine shutdown when driving the car. "Shut down engine" type error message pops up and cannot accelerate. Steering still works, but it can be hard to pull over due to lack of engine power. The car can be restarted after shutting down, but must first come to a complete stop and into Park. Safety Issue: The car stops working. Obviously, this would be quite dangerous on a busy road, a highway, or if you were taking a left turn, etc. Confirmation: The dealer indicates that the hybrid battery is a problem and should be replaced. However, due to supply chain issues, we have been waiting for over a year for the replacement. **** Reproduction Steps: **** We have found that it is most likely to happen with a fully charged battery and a sudden braking action. I suspect the issue happens when trying to charge the battery but due to its condition, it shuts down instead. It tends to happen: 1) Full Charge: Battery is fully charged overnight or "topped up" to full charge 2) Sudden Braking: Having to brake hard, such as being cut off. We have found that adjusting charging and driving habits has reduced but not eliminated the issue. Suggestion: I would suspect that having some electrical component to prevent a sudden overcharge might eliminate this problem (shunting excess current or turning off regenerative braking for sudden stops). Warning Messages: A warning message is seen, but it happens at the same time the engine is shut down and disappears before you could take a picture of it (as you are busy trying to do an emergency pull over).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata