Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11448428January 21, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Everything worked good until I had to take my car to the dealer for knock sensor, air bag check, software update, and my engine was also part of the affected engine recall... well ever since then I have had to replace my car battery a few times and now I just invested in a battery charger because now my cars battery gets drained whether or not I use it? I asked the dealer on a couple of occasions to check out why my dash and lights flicker and shut off and come back on seconds later when I turn my lights on at night? also told the service writer that I noticed this happening when I used my turn signal, because I could notice the dash lights and head beams behave erratic and most dangerously? I know I was told more than once that they could not find nothing wrong and there were no codes either? I have to disconnect my battery now because of this dangerous issue and just gets very frustrating that now I have a car that sits there in my car port more than its driven nowadays but because car prices are high I really need my car repaired so that it could work safely like it used to before. I'm afraid that my car will catch on fire because of this and just wished that Hyundai Motor Corporation would look into this matter more seriously and more importantly find a solution for this big safety mater. I just finally got tired of all this that I have to go through and still probably wont ever hear of a safety recall for this big problem...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447618January 15, 2022
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear passenger door will not open from the inside or outside. When my kids are in the back seat, they cannot get out that door and in the event of an emergency on the right side of the car, would be put at great risk not being able to open the left side passenger door. I had just opened the door to retrieve my backpack from the back seat and tried the door again and it was stuck. I unlocked the doors from the front seat and tried again to no avail. I went inside the car to try and open it and despite it being unlocked, it will not open. the interior latch feels like it is not moving anything when I try and open it, but the door acts like it is locked and cannot be opened with the handles. I have not taken it to the dealer yet, but plan to if I cannot fix it on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447087January 11, 2022
UNKNOWN OR OTHER
The contact owns a 2011 Hyundai Sonata. The contact stated that he purchased the vehicle last year with a new engine at 189,000 miles. Recently, the contact stated that while driving at 25 MPH, the vehicle began to stall, and an abnormal knocking sound was coming from the engine. There was no warning light illuminated. Due to the failure, he had the vehicle towed to a dealer where the engine was disassembled to diagnose the cause of the failure. The dealer requested the maintenance records for the vehicle; based on his available maintenance records, the dealer determined that the failure was caused by poor maintenance. The manufacturer was notified of the failure and referred him to another dealer for assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446865January 10, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle would not start after several attempts. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who did not diagnose the vehicle but advised the contact that the failure was related to an unknown recall. The manufacturer was notified of the failure and informed the contact that her vehicle was included in NHTSA Campaign Number: 15V568000 (Engine). The vehicle was towed to the dealer who advised the contact that the parts for the recall repair were not yet available. The contact stated that the vehicle had remained at the dealer since October. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and offered to provide a rental car which required the contact to have a credit card, but she did not have one. The vehicle was not repaired. The failure mileage was approximately 130,000. Parts distribution disconnect. Consumer was contacted by dealer recalls for the repairs were completed. When consumer visited the website on March 27th to verify on any recalls on my vehicle in which there was one still showing not completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446965January 10, 2022
ELECTRICAL SYSTEM, STEERING
Was driving fine for a few minutes, made a stop at a light then when I proceed to make my left turn, my steering wheel was completely hard to turn. A light EPS came on right away and I was able to move forward but made it completely hard to turn towards my destination. Drive my car home at 10 mph I could not steer my steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446110January 4, 2022
AIR BAGS
The airbag sensor light will not turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445649December 30, 2021
ENGINE
The contact owned a 2011 Hyundai Sonata. The contact initially stated that while driving at various speeds, an abnormal, knocking noise would emit from the engine. The contact had taken the vehicle to the dealer where a knock sensor test was performed and the contact had the engine replaced under warranty. A few months later while driving at night at 35 MPH, smoke(color unknown) began to emit from the vehicle without warning as he noticed his feet getting warm. The contact then saw flames emit from the vehicle and immediately pulled over. The fire department was called to the scene and extinguished the fire(fire report unknown). Police also arrived at the scene and a police report was filed. No injuries were reported at the scene. The vehicle was totaled and towed to an independent body shop. The manufacturer was notified of the failure and offered the option of a settlement; a settlement had yet to be made. The failure mileage was approximately 175,000. The failure mileage on the new engine was approximately 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11445392December 29, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2011 Hyundai Sonata. The contact stated that while operating the vehicle, the front driver’s and passenger’s side door locks would unlock causing the doors to open inadvertently. The vehicle was taken to the local dealer who diagnosed that the door latches needed to be replaced. The vehicle was not yet repaired. The manufacture was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445155December 27, 2021
STEERING
The contact owns a 2011 Hyundai Sonata. The contact’s mother stated while driving approximately 40 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the EPS control unit replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V190000 (Steering). The vehicle was then repaired but continued to experience the same symptoms. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444240December 18, 2021
AIR BAGS
My airbag light will not go off . return the car back to the dealer . Car in the shop seen July 1 2021 and the dealer change my Sensor out three times, still the light stay on. One time the shop told me the wire harness was the problem, Recall in 2018 was to put a wire filter to help with the problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441975November 29, 2021
ENGINE
THE CAR CUT OFF WITH NO WARNING SIGNS. NO LETTER WAS SEND TO ME FROM THE DVM STATING THAT I HAD A RECALL AND MY CAR JUST CUT OFF ON ME AND THE DEALERSHIP TELLING ME I HAVE TO COME OUT OF POCKET TO PAY FOR ENGINE THAT I NO KNOWLEGE ABOUT AT ALL OF THE SOFTWARE UPDATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441874November 28, 2021
ENGINE
I was driving my 2011 Hyundai Sonata home from work when without warning my car started making a rattling noise and slowing down. I was able to get out of traffic and luckily maneuver my car into the parking lot of a mechanic before it completely shut down. I tried multiple times to restart it and it would not turn over. I started checking things under the hood and when checking my oil noticed it was completely empty. Where did all my oil go? After being inspected by the mechanic he notified me that my engine had seized up and that it is a known issue with this year and model. I then had it towed to the dealership where it is still sitting to be looked at. It’s been a week of me being out of work due to not having a vehicle. When I asked about the known issue they stated that my VIN number is not listed as part of those affected. There were literally no warning lights until that morning when the engine light and oil light came on while I was coasting into the parking lot of the mechanic. If it would have been a busier part of the day I could have been in a serious accident. I am still without a vehicle waiting on the dealership to look at my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441025November 19, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle stalled, almost causing a collision. The vehicle was towed to the dealer and diagnosed with engine failure from a damaged connecting rod and metal shavings in the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement because the vehicle had a salvage title. The manufacturer informed the contact that the vehicle was previously repaired under Manufacturer Recall Number: 132 (GDI Engine Inspection/Replacement). The failure mileage was approximately 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440883November 18, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle experienced excessive oil consumption. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with carbon build-up in the chamber. The vehicle was repaired but the failure recurred. Additionally, there were two oil consumption tests performed. The contact was informed about a complete engine tear down. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 125,595.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439643November 7, 2021
ENGINE
While driving the car and accelerating the car literally stalled going down the street. I came to a complete stop it had died. No power or anything. I thought it was the starter but it wasn’t brand new starter. Come to find out the engine stalled. Lifted the hood nothing but burnt smelled and smoke. I’ve been catching [XXX] with this car. Helpppp me! It’s toooo many of us to be going through the same [XXX] thing and no ANSWERS! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439409November 4, 2021
ENGINE
As I was driving the vehicle, I had just exited off of the highway and onto a ramp and as I tried to accelerate the speed back to the speed limit my vehicle made a knocking sound and stalled at about 40mph. It would not speed up and as I kept driving to attempt to get home we could hear different sounds coming from the engine. I made it home as the vehicle seemed to be ready to complete shut off but didn't. I took it into Hyundai and they said it could be the turbo, but were unsure. They state there are no recalls on the vehicle, but it seems that this is a common issue for others with the same vehicle. The engine is not good and I cannot drive my vehicle safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438683October 29, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When fuel tank is quarter full, car shuts down when i make complete stops like on traffic lights or when turning. i have to turn it completely off and have gear on park and restart it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438503October 28, 2021
ENGINE
I was driving my car regularly one day and out of nowhere my car just shut off. When I started it back up I heard a knocking noise and it got louder as I went faster. So I pulled over and checked to see where the sound was coming from and it came from the engine. So when I started the car back up, on the way home the car was hesitating to move right and kept jerking. I also noticed the engine light and engine oil light came one so I went to go check it out. When I did the shop said the engine is blown and that there are recalls on my type of car. When I searched to see if there was I found out my car had none. But the exact same thing that happens to those cars happened to mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438556October 28, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at 45 MPH, the vehicle shut off without warning. Due to the failure, the contact had the vehicle towed to the dealer where they diagnosed the vehicle with engine failure due to a defective rod bearing. The manufacturer was notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 15V568000 (Engine). The vehicle had yet to be repaired and remained in possession of the dealer. The failure mileage was 89,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438379October 27, 2021
POWER TRAIN
The contact owns a 2011 Hyundai Sonata. The contact stated that while her husband was attempting to shift from drive to reverse, the gear shifter seized in the drive. The contact stated that the shifter cable had detached. The contact's husband informed the contact that a pin was missing from the shifter cable. The contact's husband opened the hood and shifted the gear manually with someone seated in the driver’s seat. The contact's husband was able to drive the vehicle to their residence. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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