Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10397410April 25, 2011
ENGINE AND ENGINE COOLING:ENGINE
SINCE THE DAY I PURCHASED 2011 SONATA...I HAD/HAVE BURNING SMELL COMING FROM ENGINE COMPARTMENT (AIR OPEN TO OUTSIDE). TOLD THE DEALER ABOUT IT AND POINTED TO THEM THAT THE DRIVE BELT HAS UNUSUAL WEAR. THEY CHECK IT AND COMPARED WITH OTHER SONATAS WITH SAME MILEAGE AND FOUND NO UNUSUAL WEAR. I AM EX TOYOTA TECH. WITH ASE CERTS. I HAVE NOW 20K ON MY SONATA AND THEY STILL DID NOT CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397277April 24, 2011
ELECTRICAL SYSTEM:HORN
A FEW TIMES I HAVE NEARLY HAD ACCIDENTS, INVOLVING BOTH CARS AND PEOPLE BECAUSE THE HORN CANNOT BE HEARD! I THINK A HORN IS A SAFETY DEVICE, TO WARN OTHERS, BUT THIS ONE CANNOT. IT SOUNDS LIKE IT IS FROM A MOTOR SCOOTER. UNFORTUNATELY, SOMEONE WILL PROBABLY END UP BEING HIT, INJURED OR EVEN KILLED BEFORE SOMETHING IS DONE. I HAVE HEARD THAT HYUNDAI, IN EFFECT, ADMITTED THE PROBLEM BY RE-DESIGNING THE HORN ON LATER 2011 MODEL YEAR CARS. ALL CARS SHOULD GET THE NEW HORN. THIS TYPE OF INCIDENT HAPPENS EVERYTIME SOMEONE PULLS OR WALKS OUT IN FRONT OF ME AT THE LAST SECOND, AND I AM UNABLE TO PROPERLY WARN THEM WITH THE HORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397828April 24, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
FAILED COMPONENTS: BRAKES & SHIFT GEAR THE BRAKE PEDAL IS NOT WORKING MOST OF THE TIME WHEN SHIFTING THE GEAR FROM PARK TO DRIVE MODE (FOLLOWED BY REVERSE MODE) I NEED TO PRESS THE BRAKE PEDAL VERY HARD UP TO SEVERAL TIMES TO SHIFT THE GEAR. I BROUGHT THE VEHICLE TO THE DEALER AND IT WORKS FINE FOR TWO DAYS. IT STARTED HAPPENING AFTER TWO FIRST SERVICES TO THE VEHICLE BY DEALER. I BROUGHT THE VEHICLE AGAIN TO DEALER AFTER 1 WEEK AND EXPLAINED THE PROBLEM AGAIN. THEY DID SOME TROUBLESHOOTING AGAIN, THEY TOLD ME THAT THEY DIDN'T IDENTIFY THE PROBLEM THIS TIME. I SPOKE WITH HYUNDAI CUSTOMER SUPPORT AND THEY DIRECTED ME TO ANOTHER DEALER AND ASKED ME TO DOCUMENT THE PROBLEM. I TOOK THE VEHICLE TO ANOTHER DEALER AND THEY TOLD ME THAT THIS IS A COMMON ISSUE AND SUGGESTED THAT I UNLOCK THE "SHIFT LOCK" IN CASE OF EMERGENCIES! I TOLD THEM THAT SHIFT LOCK IS ONLY USEFUL IN CASE OF EMERGENCIES. BUT THE BRAKE PEDAL IS NOT RELEASING THE GEAR MOST OF THE TIME WHICH IS NOT ACCEPTABLE. THERE IS NO ANSWER FROM THE DEALER. TRYING TO CONTACT HYUNDAI OFFICIAL SUPPORT BUT NOTHING HEARD BACK FROM THEM AT (AFTER 2 WEEKS.) STATUS UPDATE 02/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397192April 23, 2011
STEERING
HYUNDAI SONATA LTD TURBO PULLS TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397831April 23, 2011
STEERING
CAR PULLED LEFT FIRST TIME I DROVE IT ON THE HIGHWAY. HAD DEALER WORK IT FOUR TIMES SINCE BUYING THE CAR IN MAY, 2010. TWICE THE PERFORMANCE APPEARED TO IMPROVE, BUT THEN IT WOULD GET WORSE AFTER I HAD IT IN FOR AN OIL CHANGE & TIRE ROTATION. DEALER SUGGESTED IT 1) HAD TO DO WITH ME DRIVING IN THE LEFT LANE AND 2) THESE SPORTY SUSPENSIONS ARE JUST MORE SENSITIVE - THEY DON'T HANDLE LIKE A "COMFORT CAR". I'VE DRIVEN SPORT SUSPENSIONS BEFORE & NEVER EXPERIENCED ANYTHING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397107April 22, 2011
STEERING
VEHICLE ALWAYS PULLS LEFT WHEN DRIVING AT ANY SPEED. PROBLEM NOTICED DAY AFTER PURCHASE. VEHICLE HAS BEEN IN SERVICE 4 TIMES FOR THIS ISSUE & STILL PULLS LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396876April 20, 2011
STEERING
CAR PULLS LEFT FROM MOMENT DRIVEN OFF LOT. WHEN RELEASE STEERING WHEELS IT MOVES FROM CENTER TO LEFT AND THEN CAR RAPIDLY MOVES LEFT. CONSTANT PRESSURE IS REQUIRED ON RIGHT SIDE OF STEERING WHEEL. THIS IS A DANGEROUS SAFETY ISSUE. VEHICLE MOVEMENT NOT AS BAD WHEN PASSENGER IN CAR. RETURNED CAR TO DEALER FOR ALIGNMENT AND BALANCING. WHEN THIS DID NOT FIX THE PROBLEM A COMPANY ENGINEER CAME TO LOOK AT THE VEHICLE WHO DROVE IT AND PRONOUNCED IT FIXED. NOTHING HAD CHANGED IT STILL PULLED AS HARD LEFT AS BEFORE. I TOOK IT BACK TO THE DEALERSHIP AND TEST DROVE IT WITH THE MECHANIC WHO HAD WORKED ON THE CAR. WITH ME IN THE PASSENGER SEAT THE CAR DRIFTED RIGHT (I OUTWEIGH THE MECHANIC BY 100 POUNDS). MECHANIC TOLD ME HE WAS FRUSTRATED BY THESE CARS, ALL THE TURBOS WITH 18 INCH WHEELS PULL LEFT. HE THINKS IT IS EITHER THE WHEELS SIZE SINCE SONATA'S EQUIPPED WITH SMALLER WHEELS DON'T PULL OR THE POWER STEERING ASSIST NEEDS ADJUSTING. HYUNDAI IS DENYING PROBLEM EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396923April 20, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE LEFT REPEATEDLY WHILE DRIVING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THE STEERING WHEEL WAS ALIGNED AND THE STRUTS WERE REPLACED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE FOR FURTHER INSPECTION. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 71 AND THE CURRENT MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396962April 20, 2011
STEERING
BOUGHT A HYUNDAI SONATA 2011 MODEL 2.0TURBO IN DECEMBER 2010. CAR PULLS HEAVILY TO THE LEFT RESULTING IN CONSTANT PRESSURE THAT NEEDS TO BE APPLIED TO STEERING WHEEL SO THE CAR WON'T CHANGE LANE BY ITSELF. AT LOW SPEED (35MPH ND UNDER) NOT AN ISSUE, BUT ABOVE 45MPH THE CAR IS UNSAFE TO DRIVE. HAVE TAKEN TO DEALERSHIP 3 TIMES ALREADY, THEY CHANGED CAMBER BOLTS THEN PUT A NEW STRUT BUT NONE OF THESE CORRECTED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397724April 20, 2011
STEERING
MY 2011 HYUNDAI SONATA 2.0T LIMITED PULLS TO THE LEFT AT ALL SPEEDS (NOT TORQUE STEER). THE CAR REQUIRES CONSTANT CLOCKWISE PRESSURE ON THE STEERING WHEEL JUST TO KEEP THE CAR FROM VEERING TO THE LEFT. THE PULL OCCURS IN ALL LANES, BUT IT IS ESPECIALLY DANGEROUS IN THE LEFT LANE WHERE IT WILL LEAVE THE ROAD IN APPROXIMATELY TWO SECONDS WITHOUT A STEERING CORRECTION. MY CAR HAS BEEN IN FOR THE LEFT PULL ISSUE FIVE TIMES NOW, AND THERE IS STILL NO SOLUTION TO THIS PROBLEM. IN ADDITION TO THE SAFETY CONCERN, THE TIRES WILL WEAR PREMATURELY AND IN AN UNEVEN FASHION. SINCE THEIR ENGINEERS HAVE BEEN UNABLE TO PROVIDE A VIABLE SOLUTION, HYUNDAI SHOULD REALLY THINK ABOUT A RECALL AT THIS POINT IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396743April 19, 2011
STEERING
I HAVE A 2011 HYUNDAI SONATA SE. THIS VEHICLE PULLS TO THE LEFT. I CHECKED THE TIRE PRESSURE IN ALL TIRES AFTER THE VEHICLE SAT FOR ABOUT 16 HOURS AND TIRE PRESSURE WAS THE SAME IN EACH TIRE AND AT THE CORRECT PRESSURE. I TOOK IT TO THE DEALER AND WAS INFORMED THE VEHICLE IS IN SPEC AND NO ISSUE FOUND. HOWEVER, IT STILL PULLS TO THE LEFT. THIS PULL IS MORE NOTICEABLE AT SPEEDS ABOVE 60MPH. WHEN DRIVING ON THE HIGHWAY, IN ORDER TO DRIVE STRAIGHT THE DRIVER MUST TURN THE WHEEL SLIGHTLY TO RIGHT. I HAVE HAD NUMEROUS VEHICLES AND THIS IS NOT NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396869April 19, 2011
STEERING
NEW, 2011 HYUNDAI SONATA 2.0T. CARS CONSISTENTLY PULLS LEFT AT ALL SPEEDS GREATER THAN 30 MPH AND IN ALL LANES OF TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396067April 16, 2011
STEERING
2011 HYUNDAI SONATA STEERING PROBLEM - CAR CONSTANTLY PULLS LEFT - DEALER DID REALIGNMENT - NOT EFFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396093April 16, 2011
STEERING
NEW 2011 HYUNDAI SONATA STEERING PROBLEM. THE VEHICLE FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DRIVER MUST CONSTANTLY FIGHT TO KEEP THE VEHICLE IN LANE. AT A MINIMUM IT IS DISTRACTING. WORST CASE THIS CAR COULD DRIFT INTO ANOTHER LANE. THERE IS SOMETHING WRONG THIS ELECTRONIC STEERING. DEALER TELLS ME ITS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396101April 16, 2011
STEERING
MY 2011 HYUNDAI SONATA 2.0T CONSTANTLY PULLS LEFT WHILE UNDER VERY MILD ACCELERATION AND CRUISING SPEEDS. I TOOK IT INTO THE DEALER FOR THE PROBLEM AND THEY SAID IT WAS TORQUE-STEER AND THAT IT HAPPENS ON ALL FWD VEHICLES. I'VE HAD MY FAIR SHARE OF FWD VEHICLES AND I'VE EXPERIENCED NOTHING LIKE THIS. IT PULLS UNDER THE LIGHTEST ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396533April 16, 2011
STEERING
I HAVE A 2011 SONATA SE WHICH I'VE TAKEN TO THE DEALER 4 TIMES FOR STEERING ISSUES. THE CAR PULLS TO LEFT AND I MUST APPLY PRESSURE AT ALL TIMES TO THE STEERING WHEEL TO KEEP THE CAR FROM VEERING OFF THE ROAD. THERE IS AN ISSUE WITH THE STEERING SYSTEM AND THE DEALER IS GIVING ME THE RUN AROUND AND TELLING THERE IS NOTHING WRONG WITH THE CAR. SOMEONE IS GOING TO GET HURT DUE TO THIS ISSUE UNLESS SOMEONE GETS THE PROBLEM RECTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396029April 15, 2011
STEERING
2011 HYUNDAI SONATA LEFT PULL ISSUE. I MUST APPLY A PRESSURE TO KEEP THE CAR GOING STRAIGHT ON A FLAT/STRAIGHT HIGHWAY. THIS YOUTUBE CLIP IS AN EXCELLENT DESCRIPTION OF WHAT I SEE. HTTP://WWW.YOUTUBE.COM/WATCH?V=EDDYZWOGOZU ALSO I FOUND ANOTHER SITE W/ A SIMILAR LISTING: HTTP://WWW.HYUNDAI-FORUMS.COM/T56918-OFFICIAL-2011-SONATA-LEFT-PULL-POLL.HTM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395855April 14, 2011
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
2011 SONATA SE. WILL NOT START. WARNING LIGHT INDICATES KEY NOT PRESENT OR PRESS BRAKE TO START. WHEN PRESSING BRAKE, PEDAL IS "STIFF". TRIED EMERGENCY KEY RESET PROCEDURE PER OWNER'S MANUAL. NO LUCK. WAIT 30 MINUTES, HEARD RELAY IN DASH CLICK, AND CAR RETURNED TO NORMAL OPERATION. 3RD TIME OCCURRED. NOTICED I HAD PULLED INTO PARKING SPACE BY TRUNING HARD RIGHT PRIOR TO SHUT OFF. ALSO, MY WIFE HAD OPENED THE PASSENGER DOOR AND CLIMBED IN PRIOR TO THE DRIVER'S DOOR BEING OPENED (POSSIBLE ALARM SYSTEM PROBLEM?) NO WARNING. DEALER IS STUMPED. MANY OTHERS HAVE SAME EXACT ISSUE. SUSPECT EITHER COMPUTER OR SENSOR PROBLEM. OTHER POSSIBLE CAUSE, ISSUE WITH THE ALARM SYSTEM WHEN TEH PASSENGER DOOR IS OPENED WHILE CAR IS LOCKED. CAR WAITS UNTIL AFTER A TIME RESET TO INITIALIZE THE RELAY AGAIN.... MILAGE 13,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395665April 12, 2011
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
MY NEW HYUNDAI SONATA SE 2011 FAIL TO START OR TO TURN OFF ( I HAVE TO RESTART THE CAR IN ORDER TO DO IT). BESIDES THAT ONCE IN A WHILE THE TRANSMISSION INDICATOR DOES NOT SHOW ANY LETTER ON (R OR D OR P OR N).AGAIN,I HAVE TO RESTART THE CAR THEN IT GOES ON NORMALLY.WHEN DRIVING THE TRANSMISSION DOWNSHIFTS ABNORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396248April 10, 2011
UNKNOWN OR OTHER
THE STEERING PULLS TO THE LEFT, & SOMTIMES TO THE RIGHT. I HAVE TO STRUGGLE TO KEEP THE CAR FROM CROSSING THE CENTER LINE WHILE IT PULLS TO THE LEFT. STEERING HAS WANDERED SINCE CAR WAS NEW. FEELS UNSAFE TO ME. I TOOK CAR BACK TO DEALER AT 949 MILES. THEY DID RE=ALIGNMENT CAR STILL PULLS, TOOK CAR BACK 3 MORE TIMES TO DEALER FOR SAME STEERING PULL, DEALER ACKNOWLEDGES THE SEVER PULL, THEY INSTALLED A FACTORY SUGGESTED CAMBER KIT, CAR STILL PULLS & WANDERS. THIS CAR IS UNSAFE & SHOULD HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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