Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11529173June 27, 2023
ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2016 Hyundai Sonata Plug-In Hybrid. The contact stated that on three separate occasions while driving approximately 65 MPH, the “Check Hybrid System - Turn Off Engine” message was displayed. The check engine warning light illuminated. The contact then stated that the vehicle decelerated and went into LIMP Mode. The vehicle was towed to the dealer however, the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer but the failure could not be duplicated; however, the contact stated that he provided diagnostic test data to the technician that displayed error codes however, the failure could not duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529187June 27, 2023
ENGINE, ELECTRICAL SYSTEM
The problem appeared on December 2020 in the middle of a Hwy 50 East in Washington DC. It was scary and dangerous. First it showed some malfunction sign on the screen and right way slowed down to 40 then 20 then zero. I push the gas pedal but didn't work. I have no idea what to do. I call Hyundai college park dealership agent explained what happened. She [XXX] told me to tow the car and suggested one of their partners tow truck driver. However when I turn off the car and turned on again it worked. The engine started to run. I begun to drive. After some time I took the car to the dealer and told me the car have safety recall. The repaired it and told me it will be ok. But in reality, it didn't. This happened again and again and again. Till this moment the engine continues to stalled in the middle of HWY . I got no solution from the dealership. When ever I visited they give me different issues that I need to fix. One time they said it is fuel pump and another day they said coolant pipe needs to get fixed. I am so tired of keep going to the dealer services. I put my life and my precious kids life at risk all the time while I am driving this car. It is frustration because I got no one to help me and understand why this issue is persistent. I don't want to end up being injured or got killed by an incident that caused by this problem. How awful it can be if a collision happens in the HWY. Driving this car every day with my kids are frightening and hard to imagine what could happen to us. So I am requesting an investigation on this car with the case number I got from the headquarters. Here is my case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528432June 22, 2023
ENGINE
Engine failure before 100,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527604June 18, 2023
ENGINE, POWER TRAIN
We have a Hyundai sonata that has been burning oil since 56,000 miles and has failed 5 oil consumption tests.the car is unsafe to drive. It stalls on highway and around town. It just stops running and leaves us stranded. The car now burns 4 quarts of oil every 1,000. We have to put oil in the car every week. The plugs fowl about every 4,000. . Car goes into stall or safe mode. We are afraid to drive the car and it's our only form of transportation. Hyundai just laughed at us. We have all maintenance records and still they won't fix the vehicle. We need help. The care is unsafe to drive because it stalls in traffic and we have almost been hit in the rear many times. This company made bad and defective motors yet our government refuses to protect us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527395June 16, 2023
ENGINE
My car year make and.model are under recal..hyundainsays my vin is not..engine failed needs replaxement .hyundai say i am not qualifies..have all records of taking vehicle with extended wareanty to reppace tye engine rod..now they say i need an engine after them having refused the repair..now they say something else caused the engine to fail..i said well had you repqired and nhinored my request to repair the engine rod i woupd be in a better position to analyze
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527406June 16, 2023
ENGINE
Engine is consuming oil at a rate of approximately 1 quart every 300 miles. Odometer reads 108,000 miles (approx). Vehicle was put into 'limp mode' while traveling due to severe oil loss. Upon arriving at repair facility, engine was found to be down 3.8 quarts despite having had an oil change 2 months earlier (1000 miles). No leaks have been detected in system. Frequent checks of oil level is necessary, to avoid damaging engine or risking return to limp mode. Have been told this is a common problem with these engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527134June 15, 2023
VISIBILITY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving approximately 55 MPH, the sunroof exploded without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 16V726000 (Visibility). The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527170June 15, 2023
UNKNOWN OR OTHER
Car is consuming an increased amount of oil. PVC valve replaced. 5 quarts of oil after oil change is only lasting about 2.5k miles with oil on dipstick being barely readable requiring 4 quarts to get oil in middle of normal range for vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527091June 14, 2023
ENGINE
Engine lost 4 quarts of oil in a little over 2000 miles after service (2nd event). Engine oil caution light came on with 1 quart of oil left in the engine. Oil dip stick is tarnish brown, evidence of an over heated engine. This car only has 63000 miles on it and I believe it's a danger to drive on any highway. I've visited the dealership which has serviced this car since purchase and they suggest an oil consumption test be performed, which I find unnecessary and to add, the cost of the test could be charge to the customer. I have read of the deadly fires and crashes due to these engines failures due to oil consumptions problems. Recall them all now! There is no room for profit over safety in this situation!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526202June 9, 2023
ENGINE
While on the interstate highway, there was a loss of motor power, the engine light started flashing, and the car's speed dropped from 70 mph and then would not go above 60 mph. The car would then have trouble shifting gears and getting back up to speed when slowed down, and the entire car would "kick" when it did shift gears. We took the car to a mechanic, who confirmed that the oil was low when it shouldn't have been, and they suspected something wrong with the oil pan (possible leak) and that exacerbated the issues with the engine. Mechanic told me that a replacement would be a required. The car has not yet been inspected by anyone else. The only prior indication that there may have been a problem was that I had to get my oil changed more often than I thought was normal, but my car gave no other warnings, and the engine light only came on when the serious complication arose while on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525674June 6, 2023
AIR BAGS
I was in a near head on collision that knocked me out of my lane and knocked me around my car (I was wearing the seatbelt) and the point of impact was on my driver side near my impact sensor and the damage continued to the other side of my vehicle including a crack in the filter in front of my radiator
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11525749June 6, 2023
ENGINE
My hyndaui has been consuming excess oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525313June 4, 2023
ENGINE
Engine suddenly lost power while driving and had to pull over. Pretty much all engine lights were illuminated. Was told the engine seized and is defective. Vehicle also had a history of burning an excessive amount of oil requiring a quart every few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525141June 3, 2023
STEERING
My experience happened twice and is very much as described in NHTSA ID Number: 10985645. To quote that individual "WHILE DRIVING I NOTICE THAT THE STEERING WHEEL SEEMS TO STICK SLIGHTLY SO THAT YOU HAVE TO TURN THE WHEEL EITHER LEFT OR RIGHT SLIGHTLY THEN IT RESUMES STEERING PROPERLY FOR FEW SECONDS THEN IT STICKS AGAIN. IT DOESN'T DO IT ALL THE TIME BUT WHEN IT DOES IT MAKES ME THINK THAT THE STEERING WHEEL IS GETTING READY TO LOCK UP. I NOTICE THIS MOSTLY ON HIGHWAYS AND IT REALLY WEARS YOU OUT TRYING TO DRIVE AND WORRYING THAT THE STEERING MIGHT LOCK UP." Just 2 weeks ago my wife experienced the steering making a very noticeable clicking sound. It happened on her way home from work but, it has not happened again. I took it to my local dealership and described the problems but they were unable to duplicate them so no work was performed. 1)What component or system failed or malfunctioned, and is it available for inspection upon request? Steering. Yes. 2)How was your safety or the safety of others put at risk? I think that the inability to easily steer at highway speeds clearly presents multiple safety concerns. 3)Has the problem been reproduced or confirmed by a dealer or independent service center? No. 4)Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. My local dealership. 5)Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? We did not notice anything on the dashboard. I was heavily focused on keeping the car in my lane. She heard clicking but I heard nothing unusual.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524970June 2, 2023
SERVICE BRAKES, EXTERIOR LIGHTING
Upon entering the roadway, both of my brake taillights went out on my vehicle. The left, driver side bulb had been replaced within the last year, however, both brake lights stopped working at the same time. This happened in front of an officer who then pulled me over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524834June 1, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that on several occasions while driving, the accelerator pedal was depressed; however, the vehicle failed to exceed 35 MPH. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524261May 29, 2023
FUEL/PROPULSION SYSTEM
Hybrid system failure, car stopped in the middle of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524295May 29, 2023
ENGINE
Major oil consumption every ~1k miles. Every oil change result in a 1 quart or less of oil when voiding oil tank. No leaks under car, no oil on car port???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524314May 29, 2023
ENGINE
My cvvt is bad, the car is only 7 years old and has had on time oil changes. I bought the car from the dealership not even 2 years ago, on september 3, 2021. The cvvt is bad already. I do not speed, and I take good care of the car. There is no reason this part should have gone bad on so many cars this far. Please recall this item as it has gone bad on multiple vehicles, as well as my car constantly smells like it’s burning due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523999May 26, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Sonata. The contact discovered that the engine was consuming and excessive amount of engine oil. There was no warning light illuminated. The contact stated that she frequently checked and added oil whenever the oil level was low. The dealer was notified, and the contact was informed that an oil change was needed. After the oil change, the contact was advised to take the vehicle back to the dealer every 1,000 miles to check the oil level to determine if the engine needed to be replaced. The manufacturer was notified of the issue and a case was filed. The vehicle was not repaired. The failure mileage was 63,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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