Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11545744September 20, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Car stalled check engine light came on took to auto zone said a engine problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544050September 12, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I keep having the same issue with this vehicle's fuel/propulsion system, power train, engine, cruise control. This vehicle is need it's fuel system cleaned now for a 3rd time in less then 2 years. I have done the high mileage maintenance on it as well. I drive the vehicle less than 5,000 miles a year. When I am driving the vehicle, it struggles to speed up, making me press on the gas repeatedly to get to the indicated speed limit. The vehicle does not slow down as it should when pressing on the brakes. I have to press repeatedly over and over and harder on the brakes in order for it to slow down. The vehicle jerks, speeds up without me pressing on the gas and sometimes it will not stop when prompted. I cannot put this vehicle on cruise control, because it speeds up and out of no where, it accelerates causing me to almost collide with another vehicle or object. Even when the vehicle is not in cruise control, the sudden jerks and acceleration puts me, my children and others in harm when it suddenly speeds up, jerks or will not stop in time. It makes a loud noise and jerks even when the car is in a resting position. It loses power, it speeds up when i need it to stay the same speed or slow down. I fear this vehicle is unsafe. I have reported these issues and a few more to the dealership who never responded, so I had to go over their heads, then finally I got a response from their Consumer Affairs' Department, as well as the BBB and they state because of the vehicle's age and/or mileage there is nothing they can do about it. Please help me. This is the only vehicle I have, and I am a single parent who cannot afford another vehicle. What is going on with this car? Why do I have to keep struggling to pay for something to get fixed and it is still not solved. Below, it ask for a date, but it is multiple dates, not just one. I have listed the first time it occurred. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543294September 7, 2023
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I just got my car out the shop on April 29th at a Hyundai dealer and on may 2nd was driving on highway my check engine came back on and my speed decreased on its own almost causing a wreck then my car would only go 20mph in a 70 mph zone I have contacted Hyundai they refuse to do anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542358September 3, 2023
ENGINE
The first time my engine light came on was about a month after I had purchased it. The dealership told me to go to autozone to see what it could be. Report said it could possible be an oil clog or oil change. I got an oil change and the light was off. Light came on an every now and then but the car was driving fine. I got another oil change at the recommended mileage. My car won’t start now, I thought it was a battery issue so I took it in to a mechanic to have it looked at and they said I need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541638August 30, 2023
STEERING
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at various speeds, the steering wheel seized upon turning the steering wheel in either direction. The vehicle then stalled with several unknown warning lights flashing on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective steering module. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541714August 30, 2023
ENGINE
Engine is constantly burning through oil. I would get my oil checked 4 times more just to make sure I had oil and even then it would burn empty. I did not have a leak. This cause my engine to blow. This was unsafe as I could have been driving when this occurred. This is being confirmed by a certified Hyundai mechanic. No warning. Other Hyundai cars have a recall for this SAME engine issue but not my model and make
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541464August 29, 2023
STEERING
1. Power Steering malfunction - when in motion - available for inspection. 2. Not being able to control my vehicle due to the steering going out is a major risk for myself my passengers and other vehicles around me. 3. My vehicle is currently at a dealership now 4. The vehicle has not yet been inspected, and unknown if the dealership was able to reproduce the problem. 5. No warning lights were displayed prior to the problem. When coming to a stop - the traction control light and a warning light with a steering wheel and an ! were displayed, but then turned off after the vehicle was shut off and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540997August 27, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
1. Driver side airbag. Inspected. 2.Airbag safety light is on in the console. Driver may receive injury or death if airbag does not deploy during accident. 3.Yes by Antioch NAPA Auto Center (925)757-7274 4. Yes 5. Yes. Warning light lamp is on for the driver side airbag. First appeared around 7/27/2023 Diagnostic Test: Found code B138000 driver front airbag was not responding. Air bag not registering on scan tool. Tested airbag in seat and it had .1ohm. There is a short in Airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541005August 27, 2023
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
This vehicle had a complete engine failure. Since it is a hybrid, when the engine shut down, the vehicle lost all power. The driver had no control over steering or brakes. The vehicle crashed through three trees and into a house. Hyundai Motors of America and NHTSA are aware of the issues with this vehicle's engine, however, this engine was already replaced. The problem was that the "limp mode" did not enact in this specific car. I brought this to Hyundai's attention at least 20 times and expressed my concern about the threat this vehicle posed to me and anyone else on the road, yet they continued to ignore me or attempt to rectify the issue. This vehicle was part of the class action lawsuit. I was told, after the seventh time the vehicle broke down (fourth time after engine replacement) that Hyundai would buy back the vehicle. That never happened. The vehicle shut down without "limp/safe mode", with an entire loss of power eight times and was brought into the dealership. Hyundai refused to help me. I knew it would end in disaster, and it did. I'm sure my vehicle is not the only one that does not have a safe mode taking effect when the power shuts off and there is no steering or brakes at 70 mph. I am using the date for the last time the vehicle shut off and the driver lost control and hit a house. However, there are eight other times this happened. I have more information and documentation if needed. I'm attaching my first claim, documents collected after that claim, the accident report (did not have photos attached, the photos are from the scene when I went there the next day), and all email conversations with Hyundai since the first engine failure. My big concern here is that even though Hyundai did try to repair the recall issues, they ignored everything else. I told them over and over that the limp mode did not work. This made it morally impossible for me to sell, even if I wanted to. They refused to help. I worry there may be others out there with this issue.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11540796August 25, 2023
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle failed to start. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the high-pressure fuel pump had failed. The contact related the failure to an unknown Hyundai Extended Warranty that had expired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540631August 24, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 45 MPH uphill, the vehicle decelerated unintendedly to approximately 35 MPH and gradually accelerated as needed. There was no warning light illuminated. The contact stated that the failure recurred while driving on another occasion. The check engine warning light illuminated. Additionally, the contact stated that on the third occurrence, the vehicle lost motive power and shutoff after pulling into a parking lot. The check engine warning light, the battery warning light, and the low oil pressure warning light were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540395August 23, 2023
STRUCTURE:BODY, POWER TRAIN
The paint on the vehicle is peeling. It started on the roof and has progressed to the hood, frond fenders, and trunk. Because I am not the first owner, Hyundai will not not cover repairs. On 23 Aug 2023 I also had to replace the transmission at 115,416 miles. Again, Hyundai refused to cover any repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539939August 21, 2023
ENGINE
Motor is bad per dealership but will not cover it due to car having a branded title
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538733August 15, 2023
ENGINE
Oil consumption and connecting rod bearings. Engine needs replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538773August 15, 2023
ENGINE
Car stalling at excerallation. Check Engine light on. Insurance companies indicated denying coverage because there are recalls with engine. My rate went up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538171August 13, 2023
ENGINE
Timing chain failure at 150k. Unknown cause prior to failure at around 135k miles. Only intermittent vibration or mild vibration while accelerating (pass. Side) Sudden loss of power going into limp mode with check engine light flashing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537874August 11, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536437August 4, 2023
ENGINE
The engine seized in 2022 and was repaired in 2023 ( dealership had it for almost a year). In 2023 it is now burning 2-3 quarts of oil every (2) weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536174August 2, 2023
SERVICE BRAKES
While driving on the highway, there was a sudden beep sound followed by the ABS light, the brake lights turning on, and the traction control light turning on. The vehicle keeps moving and the breaks are not working, and the brake pedal is too tight to press. To avoid a collision on the highway, I used the emergency brake to stop the vehicle If I turn off the engine and then turn it back on, I can drive, but again the same problem begins, and we must use the emergency brake to stop the vehicle. A local Hyundai dealer has been notified about this issue, but it has been 3 days since they have not been able to resolve it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535262July 29, 2023
UNKNOWN OR OTHER, POWER TRAIN
My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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