Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11493233November 11, 2022
SEAT BELTS, ENGINE
My safety was put at risk because i was driving on the highway and the engine went out on me. The engine is also knocking making a loud sound. I took the car to the dealer and they refused to do the safety recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492619November 7, 2022
ENGINE
The engine seized while driving the vehicle (vehicle belongs to my daughter). Towed to the mechanic. Replaced battery and starter, both burned up due to issue. Mechanic tried starting the car again to trouble shoot additional issues and burned up the new starter due to seized engine. Mechanic recommending to call the local dealer because of known class action recall on the 2014 Sonata engines for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492370November 5, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Faulty lights: flickering off and on while driving at night, park light fail to come on but break lights work, unable to use the lights in “auto” mode or else they flicker. Flickering with left front turn signal. There are multiple complaints about this issue on YouTube and when you Google the car and check reviews. This issue puts my life, my children’s lives, and so many others lives in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491764November 1, 2022
ENGINE
Hello I need your help! According to all info my car it has an engine recall when it starts with losing oil. Which my car has been doing, losing oil. The recall engine could seize up, stall, stop, but they are telling me that because my car is out of warranty 60k for second owner, they cannot repair it, this is a hazard to all. According to the records Mrs. [XXX] (former Employee at Hyundai) pulled up on my car she said was covered and I was under the 120 thousand miles. this report also clearly shows that recalls over the 60k were covered and fixed on my car, this should be covered as well a recall is a recall and has nothing to do with warranty. I had been waiting for months to get approval I have been trying to get ahold of the service staff member [XXX] to no avail. Finally, I decided to contact the dealership online and found the employee I was trying to contact no longer works for Hyundai. I was not notified nor was another employee assigned to my case. And what is even more peculiar is I was able to leave a message for that employee[XXX] and the receptionist did not tell me she no longer working there or that someone else was taking her accounts. So, after leaving a message on-line I received a call from [XXX] At the palatine Hyundai. I explained the situation and how much time I have been waiting. He submitted my documents right away the next day [XXX] told me it was denied due to my car being out of warranty. I am not sure what warranty has to do with the recall of engines. This is clearly a hazard. I am checking the oil consistently it sometimes very low and a quart is needed. I am being told… They will not even look at my car for the recall because of being out of warranty(60k). I received a text saying to call right away to get it taken care of but once the denied paperwork came back, they cancelled and said thanks for letting us service your car when I wasn't, even in the dealership much less having had service. And no one tr INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491598October 31, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491218October 27, 2022
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated while driving 73 MPH, the vehicle decelerated, and lost motive power and stalled with unknown warning lights illuminated. The contact was able to pull over on the side of the road. The contact turned off the vehicle and was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the body control module (BCM) needed to be replaced. The vehicle was towed to the local dealer and the contact was informed that the engine had seized and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was contacted a case was filed and that the contact was informed that the case agent would contact her. The failure mileage was 82,273.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490258October 21, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
2014 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO THE FUEL TUBE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489957October 19, 2022
FUEL/PROPULSION SYSTEM
UNKNOWN: For the past couple weeks, I have been see a lot of leaking from car on driver side. and I receive a notice for recall, but unable to schedule appointment to repair. I have been calling everyday but no one answered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489967October 19, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489823October 18, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489073October 13, 2022
FUEL/PROPULSION SYSTEM
Hyundai has not started fixing the fuel line recall. I can not schedule an appointment to have it fixed yet. What happens if my car catches fire while I'm sitting at the elementary school dropping my 11 year old.... Why is that not a priority to fix?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488938October 12, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Having to replace headlights and brake lates every month, now rear passenger side light is completely out and will not come on after changing all bulbs and fuses, see this as a major safety issue, there are many complaints about this same issue and Hyundai is ignoring this safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488947October 12, 2022
SERVICE BRAKES
From the time of my purchase of the car used in 2016 I noticed the the brake would sometimes make a squeaking sound if the brake pedal was depressed suddenly. In September of 2021 I noticed that a Brake Warning light would come on when starting the car. Sometimes the brake pedal would push to the floor as if there was no brake fluid pressure. I took the car to the Hyundai dealer and asked them to inspect and repair the problem. The problem was determined to be the ABS Pump along with the ABS Assembly. The units were replaced at a cost of $908.91. Later in June of 2022 the noise returned and the brake light again began to light. I didn't lose brakes but the light remained on whenever the vehicle was operating. I returned to the same dealer service shop and they inspected the problem and found DTC C1236. They checked pressure and it had 1054 Bar (needs to be 1000 Bar).The technician replaced the Hydraulic Electronic Control Unit and installed a Hybrid Noise Fix Kit. The cost for these repairs was $3351.15. I am aware of problems with other Hyundai model cars brakes. I hope that our car is safe to operate or park. The dealer confirmed the problems for both repair instances. I do not know if any other authorities have inspected this. I don't have the defective parts. The dealer service center retained them after both repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487679October 3, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487196September 30, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving, she smelled a strong fuel odor. No warning light was illuminated. The contact stated that a relative checked the vehicle and confirmed that gasoline was spread throughout the vehicle. The vehicle was towed to the dealer where it was diagnosed that the low-pressure fuel hose ruptured and needed to be replaced. The vehicle was repaired however, the contact stated that the dealer used a temporary fix until parts became available. The contact also stated that a high-pressure hose was used to clear the fuel from the vehicle and she was concerned for her safety while driving the vehicle. The contact then stated that she received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was notified of the failure and a case number was provided but no further assistance was provided. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486581September 27, 2022
ENGINE
On Aug 21,2022 I was driving my car and making a right turn on a street called Armstrong Mill and the vehicle just died out on me. Me being a female not knowing anything about cars I thought it was my battery or alternator. I replaced them both totaling almost 1100 dollars. The car still wouldn't start. The mechanic checked my oil and it was DRY which was odd being that i had just got a oil change 07/01/2022,which i have proof of as well as 4 other oil changes i got this yr. So i get to work that night and i start to research. I have only had this car since Oct 20,2021 so I was so confused. I found the recall and civil suit against Hyundai. I called Don Franklin Hyundai the next morning the service guy, Chris, asked for the last 6 numbers of my vin. I provided it to him and he said yes there is a open recall on you vehicle i have to get the process started but i have to warn you they can deny it because its been open for so long even tho you are a new owner of the vehicle. Well that is exactly what they did. I got denied for having sludge on the engine which i was told came from poor maintenance of the vehicle concerning the oil change. I got a oil change in Jan, April, May and also July. I got the air fixed in the cars air conditioning and all i kept this car in shape. There was no problems with this car until this engine. Now i was just told by BBB autoline that my complaint was not eligible because per BBB national program extended warranty claims vehicles purchased after 07-01-2020 that did not have the ksds performed prior to the occurence or engine concern receive the benefits of the lifetime warranty. I had no clue of this was not made aware AT ALL! I need help I was financing this car and now nothing. Please tell me my next steps. My children and myself could have been hurt badly why do they even have these cars still on the market with such a dangerous recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485167September 19, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact had received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) and was informed that the dealer had inspected the vehicle for a failure; however, there was no repairs performed. The contact stated that after the inspection, he noticed that the vehicle was emitting a fuel odor. The contact returned the vehicle to the dealer and was informed that the failure was not related to the part that was inspected under the recall. The dealer diagnosed that a fuel line had been leaking. The vehicle had not been repaired. The contact stated that since receiving the diagnostic results, while his wife was driving at an undisclosed speed, the vehicle stalled. The driver was able to restart the vehicle however, after shifting back into drive, the vehicle stalled again. The vehicle needed to be towed but was not yet taken back to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 197,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484857September 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was leaking fuel. The approximate failure mileage was 103,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484387September 14, 2022
ENGINE, ELECTRICAL SYSTEM
I started my 2014 Hyundai Sonata Hybrid and proceeded out of the garage. Almost immediately out of the garage, a loud high alarm went off and the dashboard read "Electric Motor Warning - Safely pull over and do not drive". My vehicle simultaneously lost any ability to accelerate and slowly tried to get the vehicle into a parking spot in our apartment's driveway. This was not the first time this has happened. This same thing happened earlier this year and required a recall service that I was told to be fixed after being without a vehicle for 3 months!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483352September 7, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact stated that on numerous occasions while attempting to accelerate, the vehicle hesitated and then stalled. No warning lights were illuminated. The contact referenced NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). Additionally, the contact stated while attempting to accelerate, she heard a loud noise coming from the engine and noticed a dark cloud of smoke. The contact was able to drive the vehicle to her residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was 99,180.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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