Hyundai Sonata Complaints (2002)

320 consumer complaints on file.

#10172497November 2, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168229September 14, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH DUE TO A HAZE FORMING IN THE LENS COVER. THE DEALER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166350August 23, 2006
STRUCTURE:FRAME AND MEMBERS
DURING VEHICLE ROUTINE MAINTENANCE OF 2002 HYUNDAI SONATA, IT WAS DISCOVERED THAT SIGNIFICANT CORROSION WAS OBSERVED IN ENGINE CRADLE. THIS CORROSION PRESENTS A SAFETY ISSUE AND HYUNDAI REFUSES TO REPLACE THE COMPONENT BECAUSE ITS OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164612August 5, 2006
SUSPENSION:FRONT
WHILE DRIVING TO MARYLAND TO VISIT MY DAUGHTER, THE RIGHT FRONT END OF MY CAR BEGAN TO VIBRATE SO HARD THAT I THOUGHT I HAD A FLAT TIRE. I WAS GOING ABOUT 65 MPH AND AS SOON AS I COULD I PULLED OVER TO LOOK AT THE CAR. THERE WAS NO FLAT HOWEVER, THE VIBRATION CONTINUED. IT WAS VIBRATING SO HARD MY GLOVE COMPARTMENT CAME OPEN. I TOOK THE CAR TO A DEALERSHIP IN MARYLAND ONLY TO BE TOLD THAT MY TIRES HAD DEAD SPOTS IN THEM AND I SHOULD RETURN THEM TO THE STORE. I HAVE BEEN DRIVING ON THESE TIRES FOR SIX MONTHS WITHOUT A PROBLEM. WHEN I RETURNED HOME I WENT TO THE STORE WHERE I PURCHASED THE TIRES. THEY EXAMINED THEM AND SAID THERE WAS NOTHING WRONG WITH THE TIRES. I HAD THE CAR COMPLETELY CHECKED OUT BY THE DEALER BEFORE I TOOK THIS TRIP. THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR. THE VIBRATION CONTINUES BUT IT IS ESPECIALLY BAD WHEN DRIVING A HIGHER RATES OF SPEED. I AM WORRIED NOW ABOUT TAKING THE CAR ON TRIPS. BELIEVE ME, YOU DO NOT WANT TO HAVE A SUDDEN BREAKDOWN OR CONTROL LOSS ON THE DC BELTWAY. ALTHOUGH THE CAR IS 4 YEARS OLD I ONLY HAVE 29500 MILES ON IT. I SHOULD NOT BE HAVING MAJOR PROBLEMS WITH SO FEW MILES ON THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164260August 2, 2006
SEAT BELTS:REAR/OTHER
THE SEAT BELT IN THE REAR PASSENGER SIDE OF THE CAR HAS STOPPED BUCKLING. THE CAR IS NO LONGER UNDER WARRANTY AND THE WARRANTY I HAVE DOES NOT COVER ANYTHING EXCEPT 'MAJOR' PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161898July 8, 2006
SUSPENSION:REAR
IN 2004, AT APPROX 45K MILES, VEHICLE DEVELOPED CREAKING NOISE IN DRIVER SIDE REAR SUSPENSION. DEALER REPAIRED FOR "LOOSE TRANVERSE CROSS MEMBER". PROBLEM RE-DEVELOPED AFTER 3 MONTHS. SEPARATE DEALER REPAIRED FOR "WORN BUSHINGS". PROBLEM RE-DEVELOPED AFTER ONE WEEK AND HAS WORSENED TO A CLUNKING NOISE AT LOW SPEED. HESITANT TO RETURN TO DEALER UNTIL PROPERLY DIAGNOSED DUE TO CONSISTENT REPAIR DELAYS RESULTING IN EXCESSIVE LOSS OF VEHICLE USE. (CURRENT TOTAL 7 DAYS FOR THIS PROBLEM). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161511July 5, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
I WAS DRIVING ON A HIGHWAY WITH MY 2002 HYUNDAI SONATA WITH A 2.7 LTR. 6 CYL. ENGINE,WHEN I GOT OFF AT MY EXIT I TOOK A RIGHT TURN WITH NO PROBLEM BUT WHEN I WENT TO TAKE AN IMMEDIATE LEFT TURN I TOTALLY LOST MY POWER STEERING MAKING IT VERY HARD TO STEER. WHEN I LOOKED UNDER THE HOOD I FOUND THAT THE METAL LINE HAD RUSTED THROUGH AND BURST. THIS IS ONLY A 4 YEAR OLD CAR. IT WAS TOWED TO GARVEY HYUNDAI WHERE THEY REPLACED THE LINE. SO I CHECKED MY WIFE'S CAR WHICH IS IDENTICAL EXCEPT THE COLOR AND FOUND THAT HER LINE IS IN THE SAME RUSTED CONDITION BUT HAD NOT YET BURST SO SHE CALLED LIA HYUNDAI BY OUR HOUSE ,TOLD THEM WHAT HAPPENED TO MINE AND THAT HERS IS IN THE SAME CORRODED CONDITION AND THEY SAID THEY WILL NOT REPLACE IT UNDER WARRANTY UNTIL IT ALSO BURST EVEN IF IT IS CORRODED. I FEEL THIS IS A POTENTIALLY DANGEROUS SITUATION AS SHE MAY NOT BE ABLE TO STEER THE CAR IF IT DOES BURST AND WHEN MINE BURST IT SPRAYED ALL OVER UNDER THE CAR, GETTING ON THE CONVERTER, MUFFLER AND TAILPIPE CREATING A POTENTIAL FIRE HAZARD. I DO NOT HAVE THE OLD PART BUT THE LINE RUNS ALONG THE FRAME AND WHERE IT ROTTED THEY HAVE A PIECE OF RUBBER HOSE TO PROTECT THE LINE BUT IT ALSO CAUSED IT TO PREMATURELY ROT THE METAL LINE UNDER THE RUBBER HOSE SO THE LINE BURST. DUE TO THE FACT THE CAR IS ONLY 4 YEARS OLD AND BOTH ARE IDENTICAL CARS ROTTING THE SAME WAY, I FEEL THIS IS A POTENTIALLY DANGEROUS DEFECT THAT IS GOING TO HAPPEN TO OTHERS BECAUSE OF THE DESIGN AND IF SOMEONE CAN'T STEER THE CAR AFTER IT BLOWS THEY COULD HAVE AN ACCIDENT OR A FIRE COULD START DUE TO IT GETTING ON THE EXHAUST. I WOULD LIKE TO GET A RESPONSE SOON AS MY WIFE IS CONCERNED ABOUT IT HAPPENING TO HER. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159168June 7, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING LINE RUSTED OUT AND BLEW. UNDER A PROTECTIVE RUBBER SLEEVE. IT BLEW OUT WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155820April 21, 2006
TIRES:VALVE
VALVE STEMS HAVE BEEN PULLED FROM TIRE BY SHIFTING HUB CAPS. THIS HAS HAPPENED AFTER TIRES WERE RECENTLY REPLACED. ONCE WHILE THE CAR WAS STOPPED AND ONCE WHILE BACKING OUT OF A DRIVEWAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148371January 23, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED INDICATING A PROBLEM. THE VEHICLE HAS ALREADY BEEN TO THE DEALERSHIP TWICE FOR THE AIRBAG LIGHT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN. THIS TIME THE DEALERSHIP OFFERED DIAGNOSTIC TESTING TO DETERMINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147945January 17, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONSUMER STATED THE INTERIOR MATERIAL ON THE PASSENGER'S DOOR HANDLE OF THE VEHICLE CAUSED MINOR INJURIES TO A CHILD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY REPLACED THE DOOR HANDLES. THE CONSUMER IS NOW HAVING THE SAME TYPE OF PROBLEM WITH THE DRIVER'S SIDE DOOR. *JB UPDATED 3/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10148682January 13, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
2002 HYUNDAI SONATA WINDSHIELD WIPER BLADES HAVE HAD TO BE REPLACE FREQUENTLY SINCE PURCHASE. WINDSHIELD WIPERS GO OFF THE SIDE OF THE WINDSHIELD MAKING IT HARD FOR DRIVER TO SEE. *TS ***NO ANSWER REQUIRED*** THE WIPER FAILED WHILE THE CONSUMER WAS DRIVING IN A BAD SNOWSTORM. THE LEFT WIPER OVERSHOT THE WINDSHIELD AND HUNG OVER THE LEFT SIDE OF THE VEHICLE. THE RIGHT WIPER CONTINUED TO WORK PROPERLY. THE CONSUMER PULLED TO THE SIDE OF THE ROAD AND MANUALLY BROUGHT THE WIPER BACK ONTO THE WINDSHIELD. ONCE SHE RESUMED DRIVING THE WIPER WOULD NOT FUNCTION PROPERLY. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO EXPLAINED THAT THE WIPER SYSTEM WAS DESIGNED THAT WAY TO PREVENT MOTOR BURN OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148625January 10, 2006
WHEELS:HUB
2002 HYUNDAI SONATA EXPERIENCED A FLAT TIRE DUE TO A LEAKY VALVE. *TS TWO DAYS AFTER THE TIRES WERE REPLACED THE DRIVER'S SIDE FRONT TIRE WENT FLAT DUE TO A LEAKY STEM VALVE. THE VEHICLE WAS TAKEN BACK TO THE TIRE DEALER AND THE TIRE WAS REMOUNTED WITH A NEW STEM VALVE. THREE DAYS LATER THE SAME TIRE WAS FLAT AGAIN AND A FEW DAYS LATER THE FRONT PASSENGER'S SIDE TIRE WAS FLAT ALSO. AFTER INSPECTING THE WHEELS THE CONSUMER OBSERVED THAT THE TIRE BULGE WAS CAUSING THE WHEEL COVER TO SPIN. THE COVER WOULD SPIN UNTIL THE STEM VALVE WAS PRESSED AGAINST THE EDGE OF THE ACCESS HOLE IN THE WHEEL COVER. EVENTUALLY THE WHEEL COVER WOULD CUT INTO THE STEM VALVE AND CAUSE A FLAT TIRE. IT WAS LATER DETERMINED THAT THE HUB CAPS HAD BEEN INSTALLED INCORRECTLY. AFTER REMOVING ALL FOUR HUB CAPS THE VEHICLE HAD NO MORE FLAT TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146965January 5, 2006
UNKNOWN OR OTHER
THE PAINT IS PEELING OFF OF ALL 4 DOOR HANDLE ASSEMBLIES OF MY 39 MONTH OLD HYUNDAI SONATA. HYUNDAI REFUSES TO COVER THE OBVIOUS FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142489November 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT DISC BRAKE ROTORS WE HAVE TWO 2002 HYUNDAI SONATAS, MODEL GLS 6 CYLINDER. BOTH CARS HAVE HAD ONGOING PROBLEMS WITH FRONT ROTORS WARPING AND HAVING DIFFICULTY BRAKING TO AN EMERGENCY STOP. THE DEALER HAS REPLACED ROTORS ON EACH VEHICLE ONCE, AND WITHIN AN 18 MONTH PERIOD, THE PROBLEM RE-OCCURS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140914October 27, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN ATTEMPTING TO FILL GAS TANK THE PUMP CONTINUES TO SHUT OFF AFTER PUMPING ONLY SMALL AMOUNTS OF GASOLINE. WHICH PREVENTS ME FROM FILLING MY VEHICLE. I HAVE MADE NO ATTEMPTS TO REPAIR ATTEMPTED TO FILL THE VEHICLE AT SEVERAL SERVICE STATIONS WITH THE SAME RESULTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132485September 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: THE CONTACT OWNS A 2002 HYUNDAI SONATA LX. THE BRAKE LINE WAS ATTACHED TO WHERE IT WAS SUPPOSE TO BE ATTACHED AND IT RUBBED AGAINST THE CV BOOT, CAUSING THE BRAKE LINE AND THE CV BOOT TO FAIL. THE CONTACT BROUGHT CAR LAST OCTOBER TO DEALER BECAUSE THE CV BOOT FAILED AND IT WAS REPLACED UNDER WARRANTY. CURRENTLY, THE BRAKE LINE AND THE CV BOOT FAILED, CAUSING VEHICLE TO HIT A GARAGE. THE DEALERSHIP SAID IT LOOKED AS IF THE BRAKE LINE CAME LOOSE FROM WHERE IT WAS SUPPOSE TO BE, AND IT WAS NOT COVERED UNDER WARRANTY. THE CONSUMER HAD TO REPLACED THE BRAKE LINE WITH A TEMPORARY ONE IN ORDER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIR. THE DELAER CLAIMED THAT WHOEVERR REPLACED IT INSTALLED IN IMPROPERLY. THE CONTACT FELT THAT THIS HAPPENED BECAUSE OF THE BRAKE LINE WAS RUBBING AGAINST THE CV BOOT. SHE REPLACED THE BRAKE LINE OUT OF POCKET. HER HUSBAND FELT THAT THIS WAS A DESIGN PROBLEM. THE BRAKE LINE WAS SECURELY FASTENED EVEN AFTER THE BRAKE FAILURE. TWO BOOTS AND ONE BRAKE LINE WERE REPLACED. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136088September 10, 2005
STRUCTURE:BODY
ON JULY 26TH, 2005, I WAS MEETING A CO-WORKER FOR LUNCH WHEN I NOTICED THAT THE PAINT ON THE FRONT FACIA COVERING THE BUMPER ON MY 2002 HYUNDAI SONATA WAS BUBBLING AND STARTING TO PEEL. AFTER WORK THAT SAME DAY, I ATTEMPTED TO CONTACT THE SALESPERSON WHO SOLD ME THE VEHICLE AT THE DEALERSHIP. I SPOKE THE SERVICE MANAGER AND HAD HIM WALK OUT TO INSPECT THE FACIA. HIS FIRST QUESTION TO ME WAS WHETHER I HAD THE VEHICLE REPAINTED. I TOLD HIM I HAD NOT! HE THEN ASKED ME IF I HAVE EVER BROUGHT MY CAR TO A TOUCHLESS CAR WASH, WHICH I HAVE FOR MANY, MANY YEARS HERE IN TOWN. HE THEN STATED THAT BECAUSE OF THE 7500 PSI CAUSED BY THE HIGH PRESSURE WATER THAT THEY WERE NOT AT FAULT AND THAT IT WAS NOT A MANUFACTURER DEFECT. I ASKED WHY THIS WAS NOT OCCURRING ON THE BODY OF THE CAR OR ON THE REAR FACIA, AND HE STATED THAT HE DID NOT KNOW. DISSATISFIED WITH THIS RESPONSE, I CALLED HYUNDAI MOTOR AMERICA IN FOUNTAIN VALLEY, CA AT 800-633-5151 THAT EVENING (8/5/05) AND SPOKE WITH A GENTLEMAN. AFTER TELLING HIM OF THE SITUATION, HE THEN STATED THAT I SHOULD TRY TO GET THE CAR FIXED AT ANOTHER DEALERSHIP! ON MONDAY, AUGUST 8TH, I RECEIVED A PHONE CALL FROM HYUNDAI MOTOR AMERICA REPRESENTATIVE, WHO STATED THAT THE DEALERSHIP WAS NOT GOING TO REMEDY THIS SITUATION. I RECEIVED A RESPONSE FROM THE BBB AUTO LINE DATED AUGUST 30TH, STATING THAT MY VEHICLE EXCEEDED THE MILEAGE REQUIREMENTS FOR FILING WITH THEIR PROGRAM. MY VEHICLE HAD 27,500 MILES AT THE TIME OF THE COMPLAINT. APPARENTLY, THE BBB AUTO LINE AGREEMENT WITH HYUNDAI IS TO ONLY ACCEPT CLAIMS WITHIN TWO YEARS OR 24,000 MILES, WHICHEVER COMES FIRST (SEE DOCUMENT HYUNDAI-NY 8/2000). HYUNDAI WARRANTY EXPRESSLY STATES WARRANTY AGAINST PAINT DEFECTS FOR 3 YEARS, 36,000 MILES. I HAVE SUBMITTED A COMPLAINT TO THE NYS ATTORNEY GENERALS OFFICE AS OF 9/7/2005. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135202September 2, 2005
ENGINE AND ENGINE COOLING
SUBJECT:2002 HYUNDAI SONATA.I HAVE TWO PROBLEMS ONES THE AIRBAG LIGHT THE OTHER IS ENGINE LIGHT ON.THESE COULD LEAD TO A SERIOS INJURY ACCIDENT, IF AIRBAGS DONT WORK OR IF I CANT STOP CAR BECAUSE ENGINE DIES!I KNOW SOMEONE ELSE THAT HAS THE SAME PROBLEMS WITH HERS.MY WARRANTY HAS EXPIRED,BUT THEY SHOULD BE RESPONSIBLE TO FIX BOTH PROBLEMS!ANYWAY MY MAIN PROBLEM IS THE ENGINE LIGHT THAT STAYS ON,THE CAR DIES WHENEVER IT WANTS.I THINK THIS IS A COMMON PROBLEM WITH THESE CARS AND THEY DONT WANT TO FIX .PLEASE LOOK INTO IT FOR ALL SONATA OWNERS,THIS SHOULD BE A RECALL FIX!THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132261August 10, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SINGLE VEHICLE ROLLOVER; DRIVERS' DOOR UNLATCHED AND CAME OPEN DURING THE ROLLOVER. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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