Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10809043December 8, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOLL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808718December 7, 2015
SERVICE BRAKES, HYDRAULIC, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STARTING THE ENGINE, A LOUD NOISE EMITTED FROM UNDER THE HOOD AND SMOKE RELEASED FROM THE EXHAUST SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,200. UPDATED 02/19/16*LJ THE CONSUMER ALSO STATED THERE WAS A RECALL ON THE BRAKES. UPDATE 02/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808728December 7, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 ( STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808834December 7, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP IN THE ROAD, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE "COUPLING FOR THE MOTOR DRIVEN POWER STEERING SYSTEM" NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808548December 5, 2015
AIR BAGS
AT APPROXIMATELY 112000 MILES THE AIR BAG SENSOR LIGHT CAME ON AND HAS REMAINED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808590December 5, 2015
EXTERIOR LIGHTING
I HAD THE SAME PROBLEM RECENTLY, MY TAIL LIGHT ASSEMBLY MELTED AROUND THE CONNECTOR FOR THE BRAKE LIGHT BULB ON THE DRIVER AND PASSENGER SIDE. THE CONNECTOR AND BULB GOT SO HOT THAT SURROUNDING PLASTIC AND CONNECTOR PLASTIC MELTED, CAUSING THE BRAKE LIGHT TO FAIL AND MAKING REPLACEMENT COST AROUND $650. THE PROBLEM ALSO CAUSED A FUSE TO SHORT OUT AND THE BRAKE SENSOR UNDER THE PADDLE FAILED (WHICH IS ALREADY AN ONGOING ISSUE CURRENTLY BEING RECALLED FOR SONATA'S ) AND THE CAR WOULD NOT START. HYUNDAI DEALER CLAIM REPLACEMENT BULBS WERE PUT IN WRONG WHEN CHANGED OUT WHICH CAUSED THE PROBLEM, BUT I FIND THAT HARD TO BELIEVE. I DECIDED TO DO A LITTLE RESEARCH AND FOUND HUNDREDS OF COMPLAINTS FOR THE SAME EXACT PROBLEM. I AGREE THIS SHOULD BE RECALLED BY NHTSA. THIS IS DEFINITELY A MANUFACTURING DEFECT THAT IS CAUSING A SAFETY HAZARD FOR 2011 HYUNDAI DRIVERS AND OTHER DRIVERS THAT ENCOUNTER CARS WITH THE FAILING BRAKE LIGHT ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808337December 4, 2015
EXTERIOR LIGHTING
I HAVE REPLACED ALL MY EXTERNAL LIGHTS BULBS TWO TIMES SINCE I'VE HAD THE CAR, WITH THE LAST TIME ABOUT 6 MONTHS AGO. I KEEP ON HAVING INTERMITTENT EXTERNAL LIGHTS GO OUT, THEN COME BACK ON. IN GENERAL, WHEN THEY TEMPORARILY GO OFF ITS JUST THE BEGINNING OF THE END. THEY TEND TO PERMANENTLY BURN OUT. I ALWAYS HAVE REPLACED ALL LIGHT BULBS WHEN THE FIRST ONE GOES OUT, BECAUSE THE REST USUALLY START GOING OUT. I HAVE TWICE REPLACED ALL THE BULBS AT THE SAME TIME, BUT KEEPING HAVING ISSUES. ALSO, MY REAR DRIVERS SIDE LIGHT ASSEMBLY WAS HANGING OFF THE CAR BY THE WIRE HARNESS. SOMEHOW THE PLASTIC PART BROKE THAT KEEPS IT ATTACHED TO THE FRAME OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808395December 4, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONTACT HEARD A CLINK NOISE AND THE STEERING FAILED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FLEX COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808375December 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808421December 4, 2015
ENGINE
FOR THE LAST 2.2 YEARS MY SONATA LIMITED HAS NOT KEPT A STABLE COOLANT LEVEL. WE FIRST NOTICED THE PROBLEM WHEN ON A TRIP IN ARIZONA WHEN WE CHECKED THE OIL JUST TO BE SAFE. I WAS ABOUT 1K FROM NEEDING AN OIL CHANGE. WE ADDED 50/50 COOLANT AND DROVE HOME AND IMMEDIATELY MADE AN APPT WITH THE DEALERSHIP. THEY SAID THEY DIDN'T FIND A PROBLEM AND SENT ME AWAY. THIS ISSUE CONTINUED, COOLANT WOULD BE LOW OR GONE BETWEEN OIL CHANGES (3K MILES). I HAVE TAKEN THE CAR BACK AT LEAST 4 TIMES AND ALTHOUGH THEY HAVE "FIXED" A COUPLE OF POTENTIAL ISSUES, THE PROBLEM PERSISTS. I HAVE LIVED IN EXTREMELY WARM CLIMATES ALL OF MY LIFE AND I HAVE NEVER HAD A CAR WHERE THE COOLANT SEEMED TO VANISH FOR NO REASON AND NOT LEAVE A TRACE. I AM NOW AT 52,370 MILES AND AM CONCERNED THAT THERE MAY BE DAMAGE AND I WILL NOT HAVE A WARRANTY SOON. I AM CONSIDERING THE SONG-BEVERLY WARRANTY RIGHTS. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808476December 4, 2015
SUSPENSION
NOISE FROM LEFT FRONT OF CAR DIAGNOSED BY DEALER AS "RACK AND PINION HOUSING WORN OUT" SLIGHT VIBRATION IN STEERING COLUMN GOING OVER BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808478December 4, 2015
STEERING
INTERMEDIATE SHAFT PROBLEM(RECALL CAMPAIGN 097)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808129December 3, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL LEFT OR RIGHT, THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN AND THE VEHICLE WOULD DELAY IN MAKING THE TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808148December 3, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). HOWEVER, THE REMEDY FOR THE RECALL WAS NOT YET AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED, WHO MADE THE CONTACT AWARE THAT UNTIL A REMEDY WAS DETERMINED THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808152December 3, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808325December 3, 2015
ELECTRICAL SYSTEM, ENGINE
I HAVE OWNED THIS CAR FOR 4 1/2 YEARS AND IT IS MY EVERYDAY VEHICLE. I ENTERED THE VEHICLE AND STARTED IT LIKE ANY OTHER DAY AND PROCEEDED TO DRIVE TO MY DESTINATION. AS I WAS TRAVELING, ACCELERATION FELT NORMAL. I WENT THROUGH AN INTERSECTION, MAKING A LEFT HAND TURN AND CONTINUING ON. UPON COMING TO THE NEXT INTERSECTION, THE LIGHT TURNED RED SO I CAME TO A COMPLETE STOP. AS I DID, I LOOKED ACROSS THE DASHBOARD AND NOTICED SUDDENLY EVERY POSSIBLE INDICATION SIGNAL WAS LIT. AS THE LIGHT TURNED GREEN I ATTEMPTED TO USE THE GAS PEDAL TO START DRIVING FORWARD ONLY TO FIND THAT THE GAS PEDAL HAD SUDDENLY GONE STIFF AND IT WAS CLEAR THAT THE ENGINE WAS OFF. I WAS FORCED TO PUT THE CAR INTO PARK, RETURN THE KEY TO ITS STARTING POSITION AND RESTART THE CAR ENTIRELY. I THEN CONTINUED ON MY WAY BUT VERY CAUTIOUSLY LEERY AFTER THIS EPISODE. I CONTINUED ON FOR ANOTHER COUPLE OF MILES AND AS I SAW TRAFFIC AHEAD OF ME I BEGAN TO SLOWLY ENGAGE THE PARKING BREAK TO START DECELERATING SLOWLY AND ALL OF A SUDDEN THE ENGINE STALLED AND CUT OFF AGAIN, THIS TIME WHILE THE CAR WAS STILL TRAVELING! I DESPERATELY USED ALL OF MY STRENGTH TO PRESS ON THE AGAIN STIFF BREAK PEDAL WHILE FINALLY THINKING TO USE MY OTHER FOOT TO ATTEMPT TO ENGAGE THE EMERGENCY BREAK AS THE CAR WAS STILL IN MOTION AND CARS WERE COMING TO A COMPLETE STOP JUST AHEAD OF ME! HYUNDAI HAS STATED RECENTLY THAT THERE IS A KNOWN RECALL INVOLVING SIMILAR MALFUNCTIONS BUT TELLS ME THAT IT IS NOT "FINALIZED" AND THE "VEHICLE IS COMPLETELY DRIVABLE WHILE THEY WORK ON THIS" AND I WAS ADVISED I WOULD HAVE TO PAY OUT OF POCKET TO EVEN HAVE THE INSPECTION DONE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808098December 2, 2015
ENGINE, STEERING
CALLED HYUNDAI TO FIND OUT STEERING COLUMN NEEDS TO BE REPAIRED. EMPLOYEE THEN TOLD ME HE WASN'T SURE WHY A RECALL HASN'T BEEN ISSUED. HE WAS CURRENTLY WORKING ON A STEERING COLUMN FOR THE SAME MAKE AND MODEL AS MY VEHICLE. ENGINE HAS RECALL WAITING ON FINAL RESULTS. ENGINE STALLED AND IS LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807684December 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V56800 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807419November 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807420November 30, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 40 MPH, AN ABNORMAL NOISE CAME FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL VIBRATED AND MADE NOISE WHILE BEING TURNED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DECLINED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,642.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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