Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11591833May 31, 2024
ENGINE, VEHICLE SPEED CONTROL
The car was running well when suddenly loss power and stall. Have it check with a Scanner it read code P1326 (Knock Sensor) which has been recalled on other Sonatas, and Hyundai Models for the same Problem/Issue. This code (P1326) have Made Hyundai to REPLACE the engine in many cars (Recalls). My year made Hyundai Sonata it was not included on the Recalls. Now, I have a car with Loss Power and Stalls to move with No safety because of the 2013 was not included in the Recalls which has the same Issue as those Recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590805May 26, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On 04/19/24 I was driving my car like I normally do. There was no indication of a problem whatsoever. No lights were on, no malfunctioning, no nothing. Suddenly an alarm sounded while I was travelling about 60 mph in normal, dry weather conditions. The digital dashboard said "Hybrid System Warning! Safely Stop and Do Not Drive" and suddenly every single light on the dashboard lit in sync with each other. I pulled my car over on the side of the road and thought maybe I could reboot it. Nothing worked so I had to have the car towed to my house because the service center was closed. I performed research to learn that my car was on the recall list and needed to be serviced. I spoke to the dealership on 04/20/24 and told them it was a recall and needed service. A man asked me to have it towed there on 04/22/24 and that was the last time I have seen my car as of today 05/26/24! I have been calling to very kindly get some kind of status on the repair and when my car will be available for pickup. Every time I call they tell me they will give me my car back "tomorrow," but tomorrow never comes. I have reached out to Hyundai to ask them for reimbursement of my expenses and to be compensated for such an inconvenience and they are telling me they have a limit on reimbursements that only covers a certain amount of the expense I have had to pay for ride sharing. I would like to be compensated for the hardships this has caused me, the pain and suffering, work stoppage, and reduced quality of life since I do not have the car I paid cash for. The time I have had to wait for the repairs is beyond unreasonable and should result in compensation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590129May 22, 2024
ENGINE
The contact owned a 2013 Hyundai Sonata. The contact recevied notifiaciton of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The contact stated that while driving at approximately 20 MPH, the vehicle lost power and would not accelerate as intended. The contact stated that the ESP, Low tire pressure, Check Oil, Check Engine, and other unknown warning lights illuminated. The vehicle was stopped on the side of the road where white smoke and flames emanated from the engine compartment. The fire department extinguished the fire. A police report was not filed. The vehicle was towed lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was 176,966.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11589223May 17, 2024
UNKNOWN OR OTHER
For over a year had to replace right brake light 3 times. Got an extended warranty letter, took to dealership they checked and ordered part needed,its on national backorder. Now my left brake light went out. So now I have no taillights,brake lights or turn signals. It is due to wire melting. I have almost been rear-ended numerous times now. No other transportation so I'm in need of this being taken care of asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588905May 15, 2024
STRUCTURE:BODY
My rear drivers side door will not open. I cannot get my grandson out of his car seat without walking to the passenger side of the car. If there was an accident, first responders would not be able to reach anyone in the backseat behind the driver's seat. This is a common problem with this make/model vehicle. I asked the dealer to try to open it for me, but wouldn't even look at it for without a $185 charge. No one else has inspected the vehicle. There were no warnings, messages, or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588214May 11, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
When driving, an acceleration would sometime cause the car's RPMs would drop to zero with the throttle of the vehicle responding poorly. A lose of power occurs and the takes about 15 seconds to feel some power return to the throttle. The feeling of no throttle occurs which is very scary when your reason for accelerating is to pass a vehicle but the sudden lose of power makes it difficult to accelerate properly to pass. The RPMs remains none responsive. With the loss of power, the traction control light came on. When the vehicle is turn off and turned back on, the car's issue disappears. But the problem randomly occurs again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587263May 6, 2024
ENGINE
2013 Hyundai Sonata with known engine failure issue. While driving, vehicle experienced complete engine failure during operation in confined express lane of highway. Vehicle was rendered inoperable and required towing to dealer for repair. Delear declared "complete engine failure" and offered to apply for repair assistance through Hyundai engine failure recall assistance, but then repair was declined by Hyundai Motor Co. Same vehicle was in Hyundai service for service/repair 04-23, with check engine light. Hyundai, knowledgeable of engine failure recall, only advised me of a possible fix via high pressure fuel error (another known issue) at cost of $1200.00, with a note to "start here." One year later complete engine failure without any prior warning, light, change in engine performance, etc. Obviously caused by known issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586183April 30, 2024
STEERING
I own 2013 Hyundai Sonata limited . It has 37000 miles ( Approximately). When I drive the car and move the steering wheel to rt or lt, it makes clicking noise. At times I felt I can't turn or take exit. It is scary and afraid that steering wheel will freeze. I called dealer where I bought the car , they want me to leave the car for 5 days. They will do the diagnostic work costing $214 . They didn't promise just tell me that they will call the company and see if they will for the work. will reply from you before I drop the car because the repair work will cost me about $800. Please help. A B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586187April 30, 2024
SERVICE BRAKES
I was pulled over by law enforcement due to both brake lights being out. Further investigation while changing the bulbs for the 3rd time in 1 year found the housing was deformed and plastic around the bulb housing was melted. The left light bulb was completely black and was difficult to replace the plug back into the plastic housing. The right light bulb metal piece melted into the socket and the glass part of the bulb fell off the metal piece and would not come out of the brake light assembly as if it was now to big to fit throught the hole. This bulb broke off the metal piece and fell into the brake light assembly. After using pliers to remover the broken metal piece from the bulb socket. The new bulb was placed and still could not fit in the hole it is designed to fit. Further inspection reveals the plastic housing the bulb should fit has melted and can no longer accept the new bulb or removal of the previous bulb. This is a safety hazard as the bulb and wiring gets too hot and could heat up the plastic to the point of burning the inside of the trunk. As well as continuing replacement for the bulb of which now cannot be replaced. Potenial safety risk for an accident if the brake lights cannot be replaced due to warping or melted housing. There was no warning or safety notice provided. Until I researched and found the problem has been reported by many owners of this make and model and there is even a recall that went out in January 2024 for the exact issue. I reported this to the dealer who informed me my vehicle is not apart of the recall even though my vehicle meets all requirements of the recall and extended warranty for the recall. Year, make, model, within mileage requirements and the safety issue being present. They want to charge me just to confirm the issue and possible charge for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585007April 24, 2024
AIR BAGS
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and passing through an intersection, another vehicle involved in a high-speed chase failed to stop at a stop sign. As a result, the contact's vehicle was stuck on the front passenger side door, sending the vehicle careening to the shoulder of the roadway and coming to a complete stop after colliding with a parked vehicle. All air bags were deployed, excluding the driver's and passenger's side curtain air bags, which could have possibly prevented and/or lessened the severity of the injuries the contact sustained. No warning lights were illuminated. The vehicle was towed to a tow yard, where it remained until the contact regained possession. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact was transported to an area hospital, where he received emergency surgery to repair three fractured vertebrates in his neck as well as contusions to his face, which required an extensive hospital stay. The manufacturer was notified of the failure, and the vehicle was inspected; however, it was determined that no malfunction had occurred. The failure mileage was 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11584700April 23, 2024
ENGINE
The engine failed. This created a risk for me and my family as it could have seized on us while driving and caused an accident. The problem was confirmed by the dealer in conjunction with the manufacturer. There were no warning lamps or messages on the dashboard. The only indicator of the issue was burning oil smell and engine shaking while driving. Additional details: The engine started burning a lot of oil close to the 10 year ownership mark around July 2023. We started putting oil into the engine about weekly, then daily around August and September. I finally took it into the dealership in October and they started an oil consumption study. From October 2023 through now in April 2024: 1. They changed the oil and we drove 1000 miles, then went back. 2. They changed the oil again and we drove 1000 miles again. 3. The third time, we went in and they charged me money to deep clean the engine and then asked me to drive the car for another 1000 miles yet again. 4. We made it about 500 miles and then took it back in after the car started shaking and making noises. Ultimately, Hyundai replaced the engine (they also charged me money) but I am concerned that other systems in the car will fail and I will continue to face safety issues and future charges as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584126April 19, 2024
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to be restarted after the third attempt; however, the failure recurred while driving. The contact stated that the dealer had previously repaired the vehicle for an engine failure under warranty; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583807April 18, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while an acquaintance was driving the vehicle at an unknown speed, the vehicle made an abnormal banging sound and the engine seized. The vehicle failed to restart and was towed to the dealer where it was diagnosed with engine seizure caused by rod bearing wear. The dealer determined that the engine needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). Additionally, the recall repair of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) was performed on the vehicle. The contact stated upon checking the engine oil level more than a year later, she noticed that there was fuel intrusion into the engine oil. The contact stated that an oil change was performed; however, the failure persisted. The vehicle was then taken to the dealer, where the contact was informed that there was significant fuel intrusion in the oil, and the dealer determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583854April 18, 2024
ELECTRICAL SYSTEM
Hello, My rear brake lights burn out frequently and the bulbs get so hot it deforms the plastic bulb holders and the light bulb falls out resulting in no brake lights. This has been happening for over 10 years. Hyundai has acknowledged the problem and sent a notice to repair it for free if the car is less than 15 years old or less than 200,000 mile. My Sonata has 210,000 miles and they will not repair the defect. I've replaced hundreds of bulbs and multiple bulb holders/wiring harnesses. My daughter has been pulled over multiple times and yelled at from other drivers because her brake lights do not work. The reason why these bulbs get so hot is because it receives to much voltage. Hyundai acknowledges this fact. My brake lights receive 13.4 volts instead of around 12. To much voltage gets them hot and burns them out quicker. It's a safety issue Hyundai acknowledges but wont repair. I guess I have no alternative but to keep replacing the bulbs.... This car is not ready for the scrap yard yet as it get a new engine from Hyundai because the original seized up from another Hyundai defect Do you have any recourse or advise on how to get Hyundai to repair it like they would if the car had 199,999 miles on it? Hyundai refused to budge on the matter. Any advice?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583438April 16, 2024
ENGINE
When driving to work the car stopped running in the middle of the highway. We had to pull off to the side of the road, turned off the car and when turning it back on the engine wouldn’t start. The EPS, low oil, check engine, battery, and low tire pressure lights were all on. I took the car to my mechanic and he said the engine seized due to the crankshaft breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581893April 9, 2024
EXTERIOR LIGHTING
ALL OF THESE CAR HAVE A HEADLIGHT ISSUSE ALSO BREAKLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581923April 9, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581673April 8, 2024
UNKNOWN OR OTHER
ABS speed Sensor failure - my speedometer to cease registering in rare situations. If the ABS isn't working correctly, the brakes still work but the wheels may lock up and you'll slide in a straight line. The delarship was not able to reproduce cuz you have to speed up to 45 miles to be able to reproduce the issue. (brought it in couple times) Not inspected by manufacture cuz it would cause me $600 to diagnose the issue at dealer ship. I would get a beeping noise and a light would come up. Once I let go the gas pedal the car go back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580410April 1, 2024
SERVICE BRAKES
Around mid-April of 2023, I was driving and i attempted to LIGHTLY apply my brakes and an alarm starts going off. Then the brakes VIOLENTLY start grinding. I went from 50mph to an immediate 10mph. The dealership said they replaced the fuse that SHOULD solve the problem. It did not. My car has been sitting at the dealership for a whole year now. They have not been able to update me on when it will be fixed. They have made ZERO attempts to provide me with a reasonable accommodation for my ONLY form of transportation being their lawn ornament for a year. I lost my job. I lost my place to live. And they are doing nothing. Now they say they're going to be replacing fuses to fix the issue but they already tried that and it did nothing. Every time I call to ask about an update, they put me on hold for over 10 minutes and then say there's nothing they can do at this time. The only thing they have tried to do is attempt to get me to buy a whole new car, which is out of the question because mine is completely paid off. This has seriously affected mine and my child's life. I don't even have a vehicle to go grocery shopping or make it to dr appointments or shoot functions because I have no way to get there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580453April 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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