Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10836921February 18, 2016
ENGINE
WEEKS AFTER I GOT THE NEW CAR FROM THE DEALER THE CAR COMMENCED TO MAKE THE WEIRD NOISE RELATED TO NHTSA CAMPAIGN NUMBER: 15V568000. BUT ALSO WAS SOME HEAVY BURNED OIL SMELL COMING FROM THE ENGINE. AFTER THE AUTHORIZE DEALER MAKE ME PAY OVER $700 TO FIX SOME BROKEN PARTS (COVER OF OIL). AFTER FEW ONLINE RESEARCHES I UNDERSTAND THE DEBRIS CAUSE THE BROKEN PARTS OF MY OIL ENGINE. AND I NEED TO CONFIRM WHAT OTHER RISK AND CONSEQUENCES ARE INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836978February 18, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED AND WHEN TURNING TO THE LEFT OR RIGHT, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLING ASSEMBLY FAILED AND NEEDED TO BE REPLACED AS WELL AS THE STEERING GEAR ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V457000 (STEERING) AND 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 04/20/16*LJ UPDATED 05/30/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836975February 18, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, A NOISE EMITTED FROM THE STEERING COLUMN. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILLAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836582February 17, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME VERY LOOSE AND VIBRATED. AS A RESULT, THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836596February 17, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AS AN ABNORMAL NOISE CAME FROM THE STEERING WHEEL. THE FAILURE LASTED FOR FIVE MINUTES AND STOPPED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836446February 16, 2016
STEERING
2011 SONATA EXPERIENCED STEERING DIFFICULTIES: SHAKING AT HIGHER SPEEDS ON HIGHWAY (70 MPH), CLICKING IN STEERING WHEEL AT LOW SPEED AND SIMPLY WHEN TURNING WHEEL WHEN CAR IS IN PARK, LOOSE STEERING ,AND, AT TIMES, QUICKLY JERKING IN A DIRECTION WHILE AT HIGH SPEEDS-STEERING WHEEL SEEMED TO LOSE CONTROL. CAR WAS BOUGHT USED AND WAS SERVICED UNDER 2010 STEERING COLUMN SHAFT RECALL. HYUNDAI DEALERSHIP TODAY SAYS ITS THE COUPLAR AND THAT IS NOT INCLUDED IN THE RECALL AND OFFERING TO SPLIT THE COST WITH ME. IT APPEARS HYUNDAI IS AWARE OF THIS ISSUE, AS THE SERVICE MANAGER SAID IT WAS COUPLAR WITHOUT EVEN SPEAKING WITH THE TECH YET.. I'M CONCERNED THIS IS A SERIOUS PROBLEM AMONG 2011 SONATAS AND HYUNDAI CONTINUES TO SWEEP IT UNDER THE RUG WHILE FORCING CUSTOMERS TO PAY OUT OF POCKET FOR SOMETHING THAT SHOULD HAVE BEEN FIXED IN 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826134February 15, 2016
EXTERIOR LIGHTING
CAME OUT TO THE PARKED VEHICLE IN OUR DRIVEWAY TO FIND THE ENTIRE PASSENGER REAR LIGHT ASSEMBLY FALLING OUT. THE CAR WAS NEVER HIT OR IN A ACCIDENT. NOTICED THAT THE STUDS (FASTENERS) GOING INTO THE TAIL LIGHT ASSEMBLY CRACKED APART AND SEPARATED FROM THE STUDS AND THE ASSEMBLY ALLOWING THE ASSEMBLY TO FALL FROM THE BODY. A NEW TAIL LIGHT ASSEMBLY WILL BE NEEDED TO REPAIR. THIS LOOKS AS THOUGH THERE COULD BE A TENSILE STRENGTH PROBLEM WITH THE PLASTIC. THIS SEEMS TO BE A PROBLEM REOCCURRING WITH PEOPLE THROUGHOUT THE SOCIAL MEDIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825551February 11, 2016
AIR BAGS
ABOUT A YEAR AGO, MY AIRBAG LIGHT LIT UP ON MY DASHBOARD. IT STAYED ON EVERY TIME I HAD MY CAR ON. HYUNDAI FIXED IT FOR ME. THEY SAID THAT THEY REPLACED THE CLOCK SPRING ASSIST, RESET THE CODES AND IT WAS FIXED. NOW THE LIGHT IS BACK ON AGAIN. ITS NOT EVEN A YEAR LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825610February 11, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL BANGING NOISE COULD BE HEARD WHILE DRIVING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED 05/11/16*LJ UPDATED 05/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825341February 10, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND BECAME DIFFICULT TO STEER. THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A RECALL ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825151February 9, 2016
POWER TRAIN, STEERING
AFTER TAKING MY 2011 HYUNDAI SONATA IN FOR ENGINE RECALL MY STEERING WHEEL IS NOW MAKING NOISE AND IT MOVES TO THE LEFT ON ITS OWN NOW. ALSO MY RIGHT AXLE IS LEAKING GREASE AND THE CAR HAS ABOUT 69,000 MILES ON IT. I BOUGHT IT NEW.HYUNDAI DEALER SAID THE NOISE IS COMING FROM A COUPLING AND WOULD COST 270.00. THEY ALSO SAID IT WAS NOT PART OF THE RECALL FOR STEERING COLUMN INTERMEDIATE SHAFT WHICH I TOOK THE CAR IN FOR WHEN THAT RECALL CAME OUT.I DONT KNOW WHAT THEY DO OR IF THEY DO ANYTHING WHEN THEY SUPPOSEDLY LOOK AT YOUR CAR DUE TO A RECALL. MY CAR WAS DOING GREAT WHEN I TOOK IT IN FOR THE RECALLS UNTIL THE LAST TIME. ALSO WHEN I TOOK MY CAR IN FOR ENGINE RECALL MY OIL DIPSTICK WAS YELLOW. BUT NOW I HAVE AN ORANGE OIL DIPSTICK. BACK TO THE PART ABOUT THE STEERING NOISE IT MAKES NOISE SITTING STILL AND MOVING AND SOMETIMES IT GETS LOUDER IF THE ROAD IS NOT AS SMOOTH.ALSO HOW DO THEY KNOW IT IS THE COUPLING AND NOT SOMETHING ELSE SUCH AS WHAT THE RECALL WAS FOR WHEN THEY JUST LISTENED TO MY CAR AND NOT INSPECT IT TO BE SURE. THE COUPLING SHOULD HAVE BEEN INCLUDED IN THE RECALL AND IF NOT IT NEEDS TO BE RECALLED.THIS SOUNDS DANGEROUS. THE NOISE ALSO GETS LOUDER WHEN I TURN THE WHEEL WHILE DRIVING. SOMETIMES IT SOUND LIKE THE CAR IS RATTLING AND SOMETIMES SOUNDS LIKE A SHOCK ABSORBER STARTING TO GO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825202February 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 5 MPH, THE CHECK ENGINE LIGHT ALONG WITH SEVERAL OTHER WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825221February 9, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL BRAKE LAMP STAYING ON WHEN TURN LIGHTS ON. CLICKING NOISE UNDER THE HOOD. CAR STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824894February 8, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL MADE A CLICKING NOISE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824614February 6, 2016
STEERING
HAD BECOME A FREQUENT OCCURRENCE THAT UPON TURNING THE STEERING WHEEL WHETHER AT HIGH, LOW OR EVEN NO SPEED THAT YOU WOULD HEAR A CLICKING/CLUNKING NOISE. THIS WAS ANNOYING, BUT THEN AT HIGH SPEEDS (INTERSTATE DRIVING) WHEN BRAKING THERE BEGAN TO BE AN OCCASIONAL CONSIDERABLE VIBRATING THAT WENT THROUGH THE STEERING WHEEL. I ORIGINALLY THOUGHT IT MIGHT BE MY ROTORS CAUSING THE VIBRATING WHEN BRAKING AND THOUGHT THE CLICKING NOISE WAS FROM A WEAR IN MY AXLE ROD WHICH A MECHANIC HAD PREVIOUSLY MENTIONED WOULD CAUSE CLICKING NOISE WHEN TURNING (AND DIDN'T NEED IMMEDIATE CARE). HOWEVER WHEN I TOOK MY CAR IN FOR THE 132 AND 136 RECALLS THE HYUNDAI SERVICE TECH IMMEDIATELY KNEW IT WAS THE STEERING COUPLER BY TURNING MY WHEEL BECAUSE HE SEES IT SO OFTEN. HE EVEN HAD EXAMPLES PINNED UP ON THEIR BOARD TO EXPLAIN IT. HE EXPLAINED THE SAFETY RISK OF NOT GETTING IT FIXED AS IT COULD CAUSE SHAKING OF THE WHOLE STEERING COLUMN (ALREADY WAS), LOOSENESS IN THE STEERING MAKING IT LESS RESPONSIVE TO TURNS, AND COULD EVEN CAUSE THE STEERING WHEEL NOT TO RESPOND TO A SUDDEN TURN INCREASING THE RISK OF A CRASH. I OF COURSE WENT AHEAD AND HAD IT REPAIRED, SINCE MY 3 KIDS RIDE IN IT EVERY DAY. DURING MY WAIT IN THE LOBBY I GOOGLED THE ISSUE TO SEE IF THE $266 I WAS BEING CHARGED WAS REASONABLE (IT WAS) BUT I FOUND SO MANY POSTS ABOUT THIS ISSUE AND SOME PEOPLE SEEMED ABLE TO HAVE THE REPAIR COST COVERED EVEN WHEN OUTSIDE OF THEIR WARRANTY, SO I CALLED HYUNDAI ASKING FOR A REFUND OF THE COST. THEY SAID SINCE MY CAR HAD OVER 60,000 MILES THEY COULDN'T HELP ME WITH ANY COMPENSATION. I DO HAVE OVER 100,000 MILES ON MY CAR, BUT CONSIDERING THE WIDESPREAD ISSUE WITH THIS PART AND THE SAFETY CONCERN I BELIEVE HYUNDAI SHOULD TAKE RESPONSIBILITY. THE MECHANIC HAD REASSURED ME THE REPLACEMENT PART IS IMPROVED, WHICH ALSO SHOWS HYUNDAI KNOWS ITS A PROBLEM. (DATE WILL BE ESTIMATE OF HIGHWAY VIBRATING)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824187February 4, 2016
STEERING
"TAKATA RECALL" "TAKATA RECALL" CLUCKING NOISE IN STEERING WHEEL. BAD COUPLER WEARING OUT . THIS IS DEFINETLY A SAFETY HAZARD. PART THAT WAS PUT IN WHEN THEY MADE THE CAR IS VERY BAD. MAY LOSE CONTROL OF STEERING . THIS SHOULD BE RECALLED. STEERING FEELS VERY LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824212February 4, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL AND IT WAS DIFFICULT TO KEEP THE STEERING WHEEL STEADY IN ONE POSITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THIS WAS A COMMON COMPLAINT WITH THE VEHICLE. THERE WAS NO RECALL FOR THE STEERING FAILURE. THE DEALER DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824279February 4, 2016
STEERING
KNOCKING WAS HEARD WHEN THE STEERING WHEEL WAS BEING ROTATED EITHER TO THE LEFT OR RIGHT WHEN STOPPED OR AT SLOW SPEED. BROUGHT IT TO THE DEALERSHIP AND WAS IMMEDIATELY INFORMED IT WAS THE STEERING MOTOR FLEXIBLE COUPLING THAT WAS WORN, LOOSE, OR DEFECTIVE. REPAIR WAS PERFORMED AT A COST OF $230.42, $2.42 OF WHICH WAS THE COST OF THE DEFECTIVE PART. THE VEHICLE WAS OUT OF WARRANTY DUE TO BEING A 5 MONTHS OVER THE 5 YEAR LIMIT BUT WELL WITHIN THE MILEAGE LIMIT. THE VEHICLE WAS WELL MAINTAINED, BEING BROUGHT TO THE DEALERSHIP EVERY 3000 MILES FOR OIL CHANGES AND WHATEVER ELSE NEEDED TO BE DONE. SINCE THIS ISSUE HAS BEEN WELL KNOWN TO HYUNDAI FOR SEVERAL YEARS, I WAS APPALLED TO SEE THAT HYUNDAI DID NOT REPLACE THAT BUSHING UNDER THE WARRANTEE DURING ONE OF MY VISITS TO THE DEALERSHIP FOR SERVICE, PARTICULARLY SINCE IT COULD HAVE EVENTUALLY RESULTED IN LOSS OF STEERING, AND A POTENTIALLY FATAL ACCIDENT. I WOULD ENCOURAGE THE NHTSA TO HAVE HYUNDAI ISSUE A SAFETY RECALL AT THIS TIME. THE AFFECTED VEHICLES ARE NOW ABOUT 5 YEARS OLD WHICH, FROM THE NUMBER OF RECENT COMPLAINTS I HAVE SEEN ON LINE, APPEARS TO BE LIFE OF THE FLEXIBLE COUPLING. PLEASE DO SOMETHING BEFORE SOME FATALITIES OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824072February 3, 2016
AIR BAGS
THANKFULLY, MY SITUATION DOESN'T YET INCLUDE ANY TYPE OF ACCIDENT. MY AIRBAG LIGHT CAME ON AROUND AUGUST, 2014. I PURCHASED THE CAR USED IN JANUARY OF THAT SAME YEAR FROM A HYUNDAI DEALERSHIP. IT WAS ONLY 3 YEARS OLD, SO I DIDN'T THINK THE INDICATOR LIGHT WAS ANYTHING SERIOUS, MAYBE JUST A SENSOR. I SERVICED THE CAR ON SEPT. 17, 2014 FOR A DIFFERENT PROBLEM, AND THE TECH NOTED THE AIRBAG LIGHT WAS ON. I DECLINED TO DO REPAIRS OR DIAGNOSTICS BECAUSE I HAD JUST PAID SEVERAL HUNDRED DOLLARS THAT DAY. WHEN I SERVICED THE CAR SEPTEMBER, THE FOLLOWING YEAR (SEP 17, 2015) I REQUESTED THEY CHECK THE AIRBAG. THEY KEPT THE CAR OVERNIGHT, UNABLE TO ESTABLISH THE SOURCE OF THE PROBLEM -- IN FACT THEY HAD TO CONSULT A HYUNDAI EXPERT OUT-OF-HOUSE. EVENTUALLY THEY TOLD ME THE WHOLE DRIVER SIDE AIRBAG ASSEMBLY NEEDED REPLACEMENT - $1,100. THE PAPERWORK LISTS "AIRBAG B1102 BAT VOLTAGE LOW, B1346 RESISTANCE TOO HIGH, NEEDS NEW AIR BAG ASSY." MY CONCERN IS THAT A CAR ONLY 3 YEARS OLD NEEDS A NEW AIR BAG. UNTIL I'M ABLE TO AFFORD A NEW ONE, MINE STILL DOESN'T WORK. GIVEN THE OTHER ELECTRICAL ISSUES IN THE CAR, I HAVE TO WONDER IF OTHER HYUNDAI OWNERS HAVE HAD SIMILAR PROBLEMS. I HOPE THIS INFORMATION IS HELPFUL, AND PERHAPS PREVENTS SERIOUS INJURY DUE TO FAULTY AIR BAG ASSEMBLY UNITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823735February 2, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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