Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10874367June 15, 2016
ELECTRONIC STABILITY CONTROL (ESC)
AFTER THE VEHICLE GETS HOT (IN SUMMER) OR IS DROVE FOR AT LEAST 30 MINS, THE ABS AND TRACTION SENSOR LIGHTS COME ON AND MAKE DRIVING VERY DIFFICULT. THE LOW TIRE LIGHT STAYS ON SINCE WE PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874476June 15, 2016
AIR BAGS
"TAKATA RECALL". THE AIRBAG LIGHT STAYS ON AFTER STARTING CAR. TOOK THE CAR TO JENKINS HYUNDAI OF LEESBURG FL. AFTER ABOUT 35-45 MINUTES LATER THE SERVICE MAN CAME BACK AND SAID THE PROBLEM IS A CLOCK SPRING THAT NEEDS TO BE REPLACED. THEY SAID IT IS NOT UNDER WARRANTY AND WOULD COST US $350 TO FIX IT. HE SAID THAT IF IT IS NOT FIXED THE AIRBAGS WILL NOT DEPLOY DURING A CRASH. I DON'T UNDERSTAND WHY I HAVE TO PAY TO FIX A PART THAT IS OBVIOUSLY DEFECTIVE. HYUNDAI HAS HAD MANY PROBLEMS WITH AIRBAGS OVER THE YEARS. TAKATA AIRBAGS HAVE CAUSED MANY INJURIES AND DEATHS BECAUSE OF DEFECTS. WHY HYUNDAI EVEN USES TAKATA AIRBAGS IS BEYOND ME (UNLESS THEY MANUFACTURE THEM). I AM NOT IN A FINANCIAL POSITION TO FIX THE PROBLEM RIGHT NOW OR BUY ANOTHER CAR. IF I CONTINUE TO DRIVE THE CAR AND I AM IN A CRASH, I MIGHT NOT SURVIVE BECAUSE OF HYUNDAI'S REFUSAL TO COVER THE COST OF REPLACING A PART THAT WAS MORE THAN LIKELY DEFECTIVE WHEN THE CAR WAS BUILT. THERE IS NO WAY THAT I CAN BELIEVE IT IS NORMAL WEAR AND TEAR ON THE PART, THE AIRBAGS HAVE NEVER BEEN DEPLOYED. PLEASE EXPEDITE THIS COMPLAINT AS I AM NOW DRIVING A VEHICLE THAT I FEEL IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874504June 15, 2016
AIR BAGS
AIRBAG LIGHT IN THE DASH RANDOMLY CAME ON AND WILL NOT TURN OFF. THE CAR WAS NEVER HIT, NEVER IN AN ACCIDENT OR INVOLVED IN ANY INCIDENT TO CAUSE THE LIGHT TO COME ON. THE LIGHT HAS REMAINED ON FOR 2 MONTHS NOW AND WILL NOT TURN OFF, MEANING IF I WERE IN AN ACCIDENT THE AIRBAGS WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874138June 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHENEVER THE VEHICLE WAS STARTED, THE SRS AND "PASSENGER OFF" LIGHTS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874177June 14, 2016
STEERING
STEERING WHEEL FLAWS, WHEN TURNING TO LEFT YOU WILL HEAR A NOISE AND PULL. GOING OVER BUMPS OR ANY TYPE OF SURFACE THAT IS NOT FLAT ROAD HEAR A VERY NOTICEABLE CLANGING NOISE. STEERING WHEEL RATTLES AT SPEEDS OVER 55 MPH. LIKE OTHER NOTIFICATIONS HERE, THE DEALERSHIP STATES THIS IS A KNOWN ISSUE WITH THE STEERING WHEEL BUT WANTS TO CHARGE TO CORRECT THE ISSUE. CAR HAS NEVER BEEN IN AN ACCIDENT AND IS WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874215June 14, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE MECHANIC. THE FAILURE WAS DIAGNOSED AS AN ENGINE ISSUE. THE VIN WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873894June 13, 2016
STEERING
CLICKING IN STEERING WHEEL. SHAKES VIOLENTLY AT 60 MPH. NOISE COMES FROM THE STEERING WHEEL WHEN U HIT A BUMP. DEALER KNEW EXACTLY THE PROBLEM AND THE COST BEFORE I COULD EVEN EXPLAIN. EVIDENTLY, THIS IS A KNOWN ISSUE WITH HYUNDAI THAT NEED TO BE FIXED FOR FREE AND NOT $350 LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873737June 12, 2016
AIR BAGS, STEERING, EXTERIOR LIGHTING
PURCHASED CAR ON 3/8/2016, THE CAR MADE NOISES WHILE TURNING. BOTH SHAFT ASSEMBLY REPLACED, PARTS $749.70, LABOR $150.00. OUR DAUGHTER WAS GIVEN THE CAR ON 3/12/2016, ON 3/16/2016 WHILE DRIVING THE EPS LIGHT ILLUMINATED, POWER STEERING WAS LOSS. HYUNDAI DEALERSHIP DIAGNOSED AND REPLACED STEERING COLUMN AND COLUMN ASSEMBLY, COST $1701.18. THE PASSENGER AIRBAG HAS COME OUT ON TWO OCCASIONS. THE DEALERSHIP IN CHARLOTTESVILLE, VA PUSHED IT BACK IN. ON 6/11/2016, PASSENGER AIRBAG CAME OUT WHILE DRIVING. (HUSBAND PUSHED IT BACK IN, HOWEVER, I DON'T FEEL OUR DAUGHTER AND HER PASSENGERS ARE SAFE). ON 6/11/2016, WHILE TRYING TO DRIVE THE CAR, PUT THE GEAR INTO D AND THE CAR MOVED BACKWARDS. TURN THE CAR OFF AND SHIFTED INTO D(IT WORKED). THIS ACCORDING TO OUR DAUGHTER, THIS HAS OCCURRED ON SEVERAL OCCASIONS. INTERIOR LIGHTING HAS TO BE MANUALLY MANIPULATED TO TURN THEM OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873718June 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY OR PER A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/27/16*LJ THE CONSUMER STATED METAL SHVINGS WERE FOUND IN THE ENGINE. UPDATED 08/01/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873372June 9, 2016
AIR BAGS
THE AIRBAG WARNING LIGHTS STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873387June 9, 2016
ENGINE
THERE IS A RECALL ON THIS CAR/ENGINE. THE DEALER EXAMINED THE VEHICLE ON FEBRUARY 16, 2016 AND STATES THAT THE RECALL IS CLOSED; HOWEVER, ON JUNE 2, 2016 TO PRESENT IS HAS BEEN NOTICED THAT THE VEHICLE IS EXHIBITING ISSUES AS DESCRIBED IN THE RECALL. SPECIFICALLY, CYCLICAL ENGINE KNOCKING, TAPPING. CONFIRMED WITH INDEPENDENT MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873139June 8, 2016
STEERING
THE STEERING COLUMN INSIDE THE CAB RATTLES EACH TIME I HIT A BUMP OR HOLE IN THE ROAD. I HAVE 77,000 MILES ON THE VEHICLE NOW, BUT I STARTED TO NOTICE A SUTTLE NOISE ABOUT 15,000 MILES PRIOR TO WHAT IS NOW A MAJOR SAFETY CONCERN. DRIVING INTO MY GARAGE TO PARK THE VEHICLE, I HEARD A LOUD SNAP AS I WAS TURNING THE STEERING WHEEL AND WHAT SOUNDED LIKE PARTS FALLING IN THE STEERING COLUMN. I PULLED FORWARD FAR ENOUGH TO CLOSE THE GARAGE DOOR AND THERE MY CAR SITS. GUESS I'M LUCKY I WASN'T AT 3,000 FT LEVEL LIKE I WAS THE DAY BEFORE WHEN THE STEERING DECIDED TO BREAK APART. APPARENTLY, AFTER DOING SOME RESEARCH ON MY OWN, THE STEERING COUPLING IS DEFECTIVE AND MAY SEPARATE AND LEAVE THE DRIVER WITH NO MEANS TO STEER THE VEHICLE. NO RECALL FROM HYUNDAI EVEN THOUGH MANY ARE HAVING THE SAME ISSUES AS NOTED ALL OVER THE INTERNET. THE HYUNDAI SERVICE CENTER IN FRESNO, CA SEEMS TO HAVE MARCHING ORDERS TO DENY THE FACT THAT THIS ISSUE IS MUCH MORE PREVALENT THAN SIMPLE WEAR AND TEAR AND ARE PRACTICALLY READY TO FIGHT YOU IF YOU TRY TO GET THEM TO ADMIT IT. DON'T CALL THE SERVICE MANAGER "BRO" OR HE WILL HAVE THE BIGGEST HISSY FIT ABOUT HOW DISRESPECTFUL THAT IS. HIS NAME IS "[XXX]", OK; AS THOUGH COVERING UP AN OBVIOUS SAFETY DEFECT THAT COULD COST SOMEONE THEIR LIFE IS JUST SILLY CHILDS PLAY! HYUNDAI, DO THE "RIGHT" THING (ETHICS 101) AND RECALL THE [XXX] THING BEFORE PEOPLE GET HURT OR KILLED, IF THEY HAVEN'T ALREADY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10873065June 8, 2016
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO MUFFLER NOISES, FUSE OUTLET REPLACEMENT, LOOSE WINDOW HANDLE AND ENGINE REPLACEMENT REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE BAFFLES IN THE MUFFLER WERE COMING APART. ALSO, THE VEHICLE SUDDENLY STALLED WHILE IN THE MIDST OF DRIVING AND IT WOULD NOT RE-START. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER STATED THE ENGINE NEEDED TO BE REPLACED. HOWEVER, IT WOULD HAVE TO BE TAKEN APART TO SEE WHAT CAUSED IT TO HAPPEN. THE DEALER INFORMED THE CONSUMER THE CONNECTING RODS WERE BAD AND A RECALL HAD BEEN ISSUE ON THE ENGINE DUE TO CONCERNS OF METAL DEBRIS ENTERING THE ENGINE COMPARTMENT CAUSING THE CONNECTING RODS TO FAIL. THE ENGINE WAS REPLACED. HOWEVER, WHEN THE CONSUMER WENT TO RETRIEVE THE VEHICLE, THE OTHER PROBLEMS WERE NOT FIXED. WHEN THE CONSUMER DROVE OFF THE LOT, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER THE ENGINE THEY PUT IN WAS BAD, AND IT WOULD BE MONTHS BEFORE THEY COULD GET ANOTHER ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873316June 8, 2016
STEERING
THERE IS AN ISSUES WITH THE STEERING COUPLING ON MY 2011 HYUNDAI SONATA. THIS CAR HAS LESS THAN 70000 MILES AND HAS BEEN MAINTAINED SINCE I'VE OWNED THIS VEHICLE. THE STEERING WHEEL FEELS LIKE IT COULD FALL OF AT ANY MOMENT IT SHAKES VIOLENTLY WHEN STOPPING AND ALSO WHEN GOING OVER 60 MILES AND HOUR. THE SMALLEST BUMPS IN THE ROAD CAUSE A VIOLENT SHAKING AS WELL. THIS PART THE COUPLING IS LITERALLY A PIECE OF RUBBER THE SIZE OF A QUARTER IT COST 15 DOLLARS AT THE PART STORE AND THE DEALERSHIP WANTS 350 DOLLARS TO FIX IT. I KNOW SEVERAL OTHER SONATA OWNERS THAT ARE HAVING THIS SAME ISSUE AND EVERY WEBSITE I'VE FOUND THERE HAVE BEEN MANY MANY OF THE SAME COMPLAINTS. WHEN I CALLED MY LOCAL DEALERSHIP THE WOMEN I SPOKE TO NEW EXACTLY WHAT WAS WRONG AND HOW MUCH IT WOULD COST TO FIX. IF SHE KNEW THIS INFO RIGHT OFF THE TOP OF HER HEAD THEN THAT LEADS ME TO BELIEVE SEVERAL SONATA DRIVERS IN MY AREA ARE HAVING THIS ISSUE. PLEASE ISSUE A RECALL!!!'N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873134June 7, 2016
STEERING
WHEN DRIVING OVER 50 MPH STEERING WHEEL SHAKES UNCONTROLLABLY, STEERING WHEEL MAKES A CLICKING NOISE WHEN ANY SLIGHT MOVEMENT MADE OTHER THAN DRIVING STRAIGHT. I TOOK MY CAR TO BE EVALUATED AT MY LOCAL HYUNDAI DEALER AND WAS GOD MY STEERING COLUMN WAS LOOSE AND THAT THE ENTIRE STEERING COLUMN WOULD NEED REPLACED. THE DEALERSHIP TOLD ME THIS ISSUE IS AFFECTING THE SAFETY OF MY VEHICLE AND THE REPAIR WOULD BE AT MY OWN EXPENSE. THEY COULD GIVE NO EXPLANATION AS TO WHY THE STEERING COLUMN BECAME LOOSE ( MY CAR HAS NEVER BEEN INVOLVED IN AN ACCIDENT) I DID SOME RESEARCH ONLINE AND FOUND HUNDREDS OF OTHER PEOPLE COMPLAINING OF THE SAME ISSUE WITH THIS SPECIFIC YEAR MAKE AND MODEL VEHICLE. MY VIN # HAS HAD 12 SAFETY RECALLS SINCE PURCHASE. I FEEL THIS STEERING COLUMN PROBLEM NEEDS TO BE A SAFETY RECALL ISSUED BY HYUNDAI. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872680June 6, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLUNKING TYPE NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872771June 6, 2016
SERVICE BRAKES
MY CAR BATTERY STARTED DYING ON SEVERAL OCCASIONS IN MARCH 2015. ON MARCH 20TH, MY CAR WON'T START AGAIN AND THE REPAIR SHOP SAID THE BATTERY AND STARTER HAD DIED COMPLETELY AND I HAD TO REPLACE IT AT A COST OF $737.79. AFTER THE REPAIRS ON APRIL 13TH, MY CAR WON'T START AGAIN. I TOLD THE REPAIR SHOP THAT I NOTICED THE NIGHT BEFORE THAT MY BRAKES LIGHT WAS NOT GOING OFF. FIRESTONE TOWED THE CAR AT THEIR EXPENSE AND DID THE REPAIR TO THE BRAKES LIGHT AT NO COST BECAUSE I HAD ALREADY PAID CLOSE TO $738 TRYING TO RESOLVE THIS ISSUE. THEY FOUND THE ISSUE WITH 'STOPPER PAD'. I THEN SUBMITTED A REIMBURSEMENT REQUEST TO HYUNDAI FOR CAMPAIGN #136 BUT THEY ONLY REIMBURSED ME FOR $157 AND REFUSES TO REFUND THE BALANCE. MY CAR ON NUMEROUS OCCASIONS DID NOT START. THE ISSUES WITH MY CAR WAS THE BRAKE LIGHT STAYING IN AND KILLING MY BATTERY AND AFFECTING MY CAR IN GENERAL. WHEN FIRESTONE BILLED ME FOR THE REPAIRS THEY SAID SHOULD BE DONE, THE CAR CONTINUED TO HAVE ISSUES UNTIL I NOTICED THE BRAKES LIGHT WAS STAYING ON. FIRESTONE TOWED MY CAR AND REPAIR THE ISSUE AT THEIR EXPENSE. IF IT WAS NOT RELATED WHY WOULD THEY REPAIR MY VEHICLE AT THEIR EXPOSE? I WILL FILE A COMPLAINT WITH NATIONAL SAFETY ADMINISTRATION. THIS IS TOTALLY UNFAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872800June 6, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND THE STEERING WHEEL VIBRATED AFTER DRIVING OVER A BUMP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO A DEALER WHO CONFIRMED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872453June 3, 2016
AIR BAGS
I PURCHASED A 2011 HYUNDAI SONATA ON 6/15/2015 WITH 55000 MILES ON IT. SINCE THEN, I'VE HAD NUMEROUS RECALLS ON MY CAR. THE ISSUE I HAVE NOW IS THE AIRBAG LIGHT IS ON IN THE CAR DASHBOARD. DUE TO LOSS OF WAGES FROM OTHER RECALLS I HAVE NOT BEEN ABLE TO AFFORD TO GET MY AIRBAG LIGHT CHECKED. THE CAR WAS NOT IN MOTION WHEN THE LIGHT CAME ON AND I HAVE NEVER BEEN IN A CAR ACCIDENT. THE LIGHT CAME ON AROUND THE 63000 MILE MARK AND I HAVE NO WARRANTY TO GET THE CAR FIXED. I'VE READ ONLINE ABOUT NUMEROUS AMOUNT OF COMPLAINTS ABOUT THEIR SAME CAR HAVE THE SAME ISSUE AS ME. WITH ALL THE COMPLAINTS I'VE READ I'M SURPRISED THERE HASN'T BEEN AN INVESTIGATION OR RECALL YET FOR THIS ISSUE. IT'S A HUGE SAFETY CONCERN AND IS GOING TO GET ME OR SOMEBODY ELSE DRIVING A 2011 HYUNDAI SONATA KILLED IF NOTHING IS DONE. I'VE HAD ATLEAST 5 OTHER RECALLS ON THIS CAR WHICH JUST GIVES ME MORE REASONS TO BELIEVE THAT THIS IS THE MANUFACTURERS FAULT. I JUST SIMPLY ASK THAT YOU LOOK INTO THIS MATTER AND HOPEFULLY GET IT RESOLVED. I'VE HAD THE AIRBAG LIGHT ON NOW FOR 10 MONTHS AND DON'T KNOW WHAT I CAN DO ABOUT IT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871875June 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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