Hyundai Sonata Complaints (2002)

320 consumer complaints on file.

#10243510September 26, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES DUE TO OVERHEATING. DURING EACH VISIT, THE DEALER STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE WATER PUMP WAS REPLACED IN JUNE OF 2007, BUT THE FAILURE RECURRED IN AUGUST WHILE DRIVING 15 MPH. THE WATER PUMP WAS REPLACED AGAIN IN SEPTEMBER OF 2008. THE CONTACT BELIEVES THAT THERE IS FAILURE WITH THE HEATING OR COOLING SYSTEM IN THE VEHICLE FOR THE SAME ISSUE TO RECUR WITHIN A YEAR OF HAVING IT REPLACED. THE MANUFACTURER REFUSED TO BE LIABLE OR MAKE PARTIAL PAYMENTS FOR THE REPAIRS TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242725September 17, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING INSPECTED BY THE DEALER, THE CONTACT WAS INFORMED THAT THERE WAS A RUST HOLE NEAR THE FRONT PASSENGER SIDE SUBFRAME. THE DEALER STATED THAT THE HOLE NEEDED TO BE REPAIRED IN ORDER FOR THE VEHICLE TO PASS INSPECTION. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240335August 30, 2008
STRUCTURE:FRAME AND MEMBERS
WENT TO DEALER FOR CHECK ENGINE LIGHT. I WAS TOLD MY SUBFRAME WAS ROTTING OUT. THE DEALER STATES THEY WOULD REPLACE THE SUBFRAME UNDER A " GOODWILL WARRANTY" WHEN ASKED IF THERE WAS A RECALL OR PROBLEMS WITH THE SUBFRAME OF THESE CARS I WAS TOLD NO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239945August 27, 2008
STRUCTURE:FRAME AND MEMBERS
2002 HYUNDAI SONATA, SEVERE ROT IN THE FRONT PASSENGER SUBFRAME. 58,000 MILES ON CAR. IT WAS NOT DRIVEABLE SO WAS TOWED TO DEALER. WAS NOT IN ACCIDENT BUT HAD SEVERE ALIGNMENT ISSUES AND POWER STEERING HOSE BREAKAGE AS A RESULT OF THE ROT. WAS TOLD BY DEALER THAT SUBFRAME WOULD BE REPLACED UNDER WARRANTY BUT ALL OTHER REPAIRS WERE MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239958August 27, 2008
STRUCTURE:FRAME AND MEMBERS
I OWN 2 ,2002 HYUNDAI SONATAS WITH 48,000 ON ONE AND 56,000 ON THE OTHER. THEY ARE BOTH DEVELOPING SEVERE RUST UNDER BOTH VEHICLES. THE WORST ONE APPEARS TO BE STARTING TO CRACK BY THE PASS. SIDE FRAME IN FRONT. WHERE THE AC LEAKS ONTO. THIS AREA IS PART OF THE WELDED FRAME WHICH WILL BE EXPENSIVE TO FIX AND I DO NOT THINK IT SHOULD BE THIS BAD ON A 6 YEAR OLD CAR. I HAVE ALREADY HAD TO REPLACE OTHER PARTS THAT HAVE ROTTED AWAY SO BAD THAT THERE WAS NOT MUCH LEFT OF THEM. THE UPPER CONTROL ARMS ARE ALSO STARTING TO DEVELOP A FLAKING RUST ON THEM . I WILL HAVE TO REPLACE THEM ALSO SOON. I EVEN HAD THESE CARS RUSTPROOFED WHEN NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239586August 25, 2008
FUEL SYSTEM, GASOLINE
NO CONCERN WITH INCIDENT. CONCERN WITH DEFECTS WITH FUEL TANKS AND FUEL TANK FUNCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239427August 22, 2008
STRUCTURE:FRAME AND MEMBERS
AS I WRITE THIS LETTER, MY 2002 SONATA IS CURRENTLY IN THE SHOP FOR REPAIR OF SEVERE RUSTING AND DETACHMENT OF THE SUB FRAME. I WAS ADVISED A WEEK AGO BY THE MECHANIC PERFORMING AN INSPECTION OF THE VEHICLE THAT MY FRONT DRIVERS SIDE AXLE BOLT WAS CRACKED AND NEEDED REPAIR. HAVING THE EXTENDED HPP WARRANTY, I BROUGHT IT TO THE DEALER WHOSE EYES WERE WIDE WITH ABSOLUTE TERROR WHEN HE TOLD ME HOW CLOSE TO DEATH I WOULD HAVE BEEN HAD I NOT BROUGHT IT IN. HE ADVISED ME THAT IF I HAD DRIVEN THE CAR ANOTHER DAY, I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. NEEDLESS TO SAY, I WILL BE WITHOUT MY CAR FOR THE NEXT 2 WEEKS. MY DEALER IS OFFERING ME A 'DEALER RENTAL RATE' FOR A LOANER CAR OF $35 A DAY WHICH I BELIEVE IS ADDING INSULT TO INJURY IN LIGHT OF THE FACT THAT I COULD HAVE BEEN KILLED. ARE THERE ANY PLANS TO RECALL THIS VEHICLE SO THAT I MAY BE ELIGIBLE FOR A FREE RENTAL CAR FOR MY INCONVENIENCE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238767August 18, 2008
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE CRADLE / CROSS MEMBER RUSTED THROUGH ON PASSENGER - SIDE [RIGHT SIDE] OF UNDERCARRIAGE [3 INCHES?] . APPARENT ENGINE LEAK FROM AIR CONDITIONER DESPITE REGULAR [HYUNDAI] MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237763August 11, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE COMPLETELY SHUT OFF AND THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. ON A SEPARATE OCCASION, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR THE SAME FAILURE. THE MECHANIC REPLACED THE TIMING BELT; HOWEVER, THE ENGINE WAS DAMAGED. CURRENTLY, THE VEHICLE IS INOPERABLE AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236431July 30, 2008
STRUCTURE:BODY
RE. DOOR HANDLES: ALL FOUR DOOR HANDLES HAVE SILVER PAINT PEELING. CAR IS 2002 HYUNDAI SONATA. AM TAKING CAR TO DEALERSHIP NEXT WEEK FOR ESTIMATE TO REPLACE HANDLES. PAINT JOB OF SONATA IS PERFECT EXCEPT FOR ALL FOUR DOOR HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235875July 26, 2008
AIR BAGS
AIR BAG LIGHT STAYS ON MY 2002 HYUNDAI SONATA. THIS HAS BEEN A PROBLEM ON AND OFF FOR THE PAST FOUR YEARS. THE CAR WAS CHECKED OUT BY HYUNDAI DEALERS IN STATEN ISLAND AND NEW JERSEY FOUR DIFFERENT TIMES. EVERY TIME WITH A CODE B1738,HIGH RESISTANCE DRIVER SIDE AIR BAG,REPAIRS WERE MADE BY THEM BUT PROBLEM STILL CAME BACK. I MADE A COMPLAINT TO HYUNDAI CUSTOMER RELATIONS,CASE #3292132 ABOUT THE ON GOING PROBLEM WITH THE AIR BAG SYSTEM,THEIR REPLY WAS THIS WAS CAUSED BY DEBRIS UNDER THE DRIVERS SIDE SEAT. THEY ALSO SAID IF I WASN'T HAPPY WITH THEIR ANSWER I COULD TAKE THEM TO SMALL CLAIMS COURT. THE PERSON I WAS IN CONTACT WITH AT HYUNDAI WAS A MISTY 1800 633 5151 EXT. 329 2132. ON JULY 18 2007 HYUNDAI OF FREEHOLD CHARGED ME $211.86 TO MAKE REPAIRS (POOR CONNECTION UNDER DRIVERS SIDE SEAT)CODEB1378 AT THIS TIME MY CAR HAD 14,315 MILES ON IT. THEN ON MAY 08 2008 AT MILEAGE OF 18,895 I HAD TO TAKE IT BACK FOR THE SAME PROBLEM CODE B1378, AT THIS TIME THE DEALER RESET THE SRS AT NO CHARGE BUT WOULD DEDUCT THE $211.86 THEY CHARGED ME TOWARDS THE COST OF A NEW WIRE HARNESS IF NEEDED. EVEN THOUGH THIS CAR IS SIX YEARS OLD IT HAS VERY LOW MILEAGE ON IT,SO IT HASN'T BEEN ABUSED .I FEEL THERE IS A SERIOUS PROBLEM WITH THE SRS SYSTEM IN THIS MAKE AND MODEL CAR. IF THE SRS SYSTEM ISN'T WORKING THIS MEANS THE AIR BAG WILL FAIL IF THERE IS AN ACCIDENT. ALL I WANT IS TO GET THIS FAILURE REPAIRED PROPERLY,BUT IT APPEARS HYUNDAI WILL NOT ADMIT TO HAVING PROBLEMS WITH THEIR AIR BAG WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235477July 23, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT PLACED THE GEAR INTO DRIVE AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. TWO MONTHS PRIOR TO THE DEPLOYMENT, A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 71,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10235199July 21, 2008
STRUCTURE:FRAME AND MEMBERS
TOOK MY CAR TO SHOP TODAY BECAUSE THE POWER STEERING WAS LEAKING, HARD TO TURN ON CORNERS - THIS FIRST APPEARED YESTERDAY. I WAS HEARING ODD NOISES FROM UNDER THE CAR ON THE WAY TO THE SHOP. MECHANIC PUT CAR ON LIFT AND SHOWED ME HOW THE ENGINE CRADLE/FRAME IS RUSTED THROUGH. THEY SUSPECT THE PROBLEM STARTED ABOVE AND WORKED THROUGH AS I HAVE BEEN A FANATIC ABOUT REGULAR MAINTENANCE ON THIS CAR - ALWAYS WITH THE SAME SHOP SO THEY KNOW ME AND THE VEHICLE. NOW I'M WAITING TO SEE IF HYUNDAI WILL COVER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234653July 17, 2008
STRUCTURE:FRAME AND MEMBERS
DURING AN ANNUAL SAFETY INSPECTION A LARGE HOLE WAS FOUND IN THE FRONT SUB FRAME. THE MECHANIC BELIEVED IT WAS CAUSED BY THE OUTFLOW OF WATER FROM THE AIR CONDITIONING UNIT WHICH RAN OVER THAT AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234713July 17, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT, TIRES
MY RIGHT FRONT WHEEL DIDN'T FEEL RIGHT , TOOK IT TO A SERVICE STATION TO BE LOOKED AT. THEY BROUGHT ME IN TO SEE THAT THE WHOLE FRAME UNDER THE CAR IS RUSTED. THE BOLTS THAT HOLD UP THE AXLE AND SUSPENSION WERE COMPLETELY GONE AND THERE WAS A HOLE IN THE UNDER CARRIAGE. THE WHEEL WAS TILTED AND THE INSIDE OF THE TIRE WAS WORN ALL THE WAY DOWN . THERE WAS NOTHING THERE TO SUPPORT THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233028July 2, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. UPON TAKING THE VEHICLE IN FOR INSPECTION, THE MECHANIC DISCOVERED THAT THE SUBFRAME WAS RUSTED IN SEVERAL PLACES. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THERE WERE NO RECALLS FOR THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232467June 27, 2008
STRUCTURE:FRAME AND MEMBERS
PURCHASED A 2002 HYUNDAI SONATA IN 2006. ON 6/25/2008 I RECEIVED AN OIL CHANGE AND WHEN INSPECTING THE UNDERCARRIAGE IT WAS NOTED OF A SERVER RUST HOLE ON THE SUB FRAME ASSEMBLY ON THE FRONT OF THE CAR. THE RUST HOLE (WHILE ONLY ABOUT 1/4 TO 1/8 OF AN INCH ACROSS) STRETCHES ACROSS THE WHOLE BOTTOM OF THE SUB-FRAME ASSEMBLY. THIS IS A VERY SERIOUS PROBLEM WITH A VEHICLE IF THE SUB-FRAME IS DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231314June 17, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE SERVICE ENGINE SOON LIGHT ILLUMINATED. ON HOT DAYS (90 DEGREE WEATHER), THE LIGHT ILLUMINATES AND REMAINS LIT. HOWEVER, IN COOLER WEATHER, ONCE THE VEHICLE IS TURNED OFF AND RESTARTED, THE SERVICE ENGINE SOON LIGHT DIMS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V178000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT MILEAGE WAS 40,300 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229396May 31, 2008
STRUCTURE:FRAME AND MEMBERS
A RUSTED RIGHT FRONT SUBFRAME SEPARATION ON MY 2002 HYUNDAI SONATA CAUSED TIRE FAILURE AND A BLOWOUT. THIS HAPPENED ONE TIME AND THE CAR RAN OFF THE ROAD. THE CAR HAS BEEN TAKEN FOR REPAIR WHERE THE MECHANIC IS GOING TO TRY AND REPLACE THE FRAME IN THIS AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227545May 12, 2008
FUEL SYSTEM, GASOLINE
WE HAVE BEEN HAVING THE CAR 4 YEARS WHEN WE FIRST GOT THE CAR THERE WAS A STRONG GAS SMELL AND STILL DOES WHEN WE TOOK IT TO DEALERSHIP. THEY COULDN'T FIND PROBLEM. KNOW I FIND THIS SO NOW I KNOW WHAT THE PROBLEM IS AND I'M TRYING TO TAKE CARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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