Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#10908782September 22, 2016
FUEL/PROPULSION SYSTEM
HAVE HAD THE SAME ISSUE AS OTHERS. FUEL GAUGE ISN'T WORKING, OR WORKS ERRATICALLY. CHECK ENGINE LIGHT IS INTERMITTENT. NEVER KNOW IF THE ENGINE LIGHT IS STILL ON FOR FUEL ISSUE OR SOMETHING DIFFERENT, THAT COULD BE CONSIDERED DANGEROUS. CODE RETURNED AS FUEL SENSOR OR SENDING UNIT. I NOW BELIEVE IT HAS CAUSED ISSUES WITH MY CATALYTIC CONVERTER. WHAT DOES IT TAKE FOR HYUNDAI TO STEP UP TO THE PLATE?? I WILL NEVER BUY THIS AGAIN. TOO MANY PROBLEMS THAT NO ONE CAN FIX. I SWEAR THIS CAR IS HAUNTED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908449September 21, 2016
SERVICE BRAKES, ENGINE, STEERING
WHEN DRIVING THE 2009 SANTA FE THE CAR WILL SHUT OFF WITHOUT WARNING. POWER TO BREAKS AND STEERING IS LOST. SOMETIMES THE CAR WILL START AGAIN WHEN THE CAR IS PLACED IN NEUTRAL AND RESTARTED. SOMETIMES THE CAR WILL NOT START AGAIN FOR SEVERAL MINUTES. IN BOTH INSTANCES THE CAR IS MOVING ON A HILLY ROAD. THE MOST RECENT OCCURRENCE IS 09/20/2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908036September 19, 2016
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT WENT ON BECAUSE OF THE FUEL GAUGE. IT WAS RUNNING ON A CITY STREET. NOW I CAN'T TELL HOW MUCH GAS I DO, OR DON'T, HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908040September 19, 2016
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT CAME ON BECAUSE OF THE GAS GAUGE. NOW I HAVE NO CLUE HOW MUCH GAS I HAVE BECAUSE THE READER ON THE DASH KEEPS GOING UP AND DOWN. A MONTH AGO, I HAD THE ALTERNATOR AND GAS LINE REPLACED BECAUSE OF THE LAST RECALL/SERVICE ANNOUNCEMENT. THESE ELECTRICAL PROBLEMS STEM FROM THAT REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903670September 5, 2016
ELECTRICAL SYSTEM
I AM HAVING THE ISSUE WITH THE GAS GAUGE, WHERE A SHORT TIME AFTER FILLING UP THE TANK, THE GAUGE DROPS TO EMPTY AND THEN THE CHECK ENGINE LIGHT COMES ON. I BELIEVE THIS PROBLEM WAS CAUSED BY THE SAME ISSUE AS A RECENT RECALL, WHERE OIL WAS DRIPPING ON THE ALTERNATOR. JUST A COUPLE DAYS AFTER I RECEIVED THE RECALL FOR THAT ISSUE, I BEGAN HAVING ELECTRICAL ISSUES. MY RADIO CAME ON AND OFF, MY WINDOWS ROLLED UP AND DOWN VERY SLOWLY. ON MY LAST DRIVE HOME, MY ELECTRONIC BRAKES STOPPED WORKING, THE STEERING WAS HARD AND THE TRANSMISSION BEGAN SHIFTING UP AND DOWN BEFORE I WAS FINALLY ABLE TO PULL OVER AND HAVE THE CAR TOWED. UPON MY DRIVE HOME FROM THE DEALER AFTER THE RECALL REPAIR, I NOTICED THAT A HEADLIGHT WAS NEWLY BURNED OUT. IN LESS THAN A WEEK, THE OTHER HEADLIGHT BURNED OUT. ON THE SAME TANK OF GAS I HAD SINCE GETTING THE CAR BACK FROM THE DEALER, THE GAUGE FIRST DROPPED TO EMPTY BEFORE THE TANK WAS EMPTY. I BELIEVE SOMETHING WAS SHORTED OUT IN THE GAS GAUGE SYSTEM, JUST AS THE HEADLIGHTS AND ALL THE OTHER ELECTRICAL ISSUES THAT RESULTED FROM THE ALTERNATOR NOT WORKING. HYUNDAI SHOULD REPAIR THE GAS GAUGE ISSUE SINCE IT WAS CAUSED BY THE ISSUE OF THEIR LAST RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903526September 4, 2016
FUEL/PROPULSION SYSTEM
I WANT TO JOIN THE MANY OTHERS WHO HAVE LAUNCHED COMPLAINTS ON THIS AND OTHER WEBSITES ABOUT THE FAULTY FUEL GAUGE SENSORS OF THE 2009 SANTA FE. WHEN I FILL MY GAS TANK, THE FUEL GAUGE ONLY REGISTERS AT HALF A TANK AND THE LOW FUEL LIGHT COMES ON. NOW MY CHECK ENGINE LIGHT IS ON. WHEN I BROUGHT THE VEHICLE TO AUTO ZOHN TO HAVE THE ENGINE LIGHT CHECKED, IT DOES, INDEED, COME UP AS A FAULTY FUEL LEVEL SENSOR. HYUNDAI IS OBVIOUSLY AWARE OF THIS PROBLEM AS EVIDENCED BY ALL OF THE CONSUMER FEEDBACK, YET IT HAS FAILED TO DO ANYTHING TO ASSIST. UNLIKE THEIR COUNTERPARTS AT TOYOTA, VOLKSWAGEN AND CHRYSLER, IT SHOULDN'T TAKE A TRAGEDY FOR HYUNDAI TO STEP UP AND ADDRESS THIS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903468September 3, 2016
AIR BAGS
THE PASSENGER SIDE AIR BAG SENSOR (OCS) REMAINS IN THE OFF POSITION WHEN MY SMALL STATURE WIFE (5 FT 98 LBS) RIDES IN THE PASSENGER SEAT. THIS IS A MAJOR SAFETY CONCERN THAT I WOULD LIKE HYUNDAI TO CORRECT. I READ THAT SOME 2009 SANTA FE MODELS HAD A RECALL DUE TO THIS EXACT ISSUE (RECALL CAMPAIGN 105) BUT MINE MODEL DOES NOT SEEM TO BE INCLUDED. I AM NOT SURE WHY BUT SINCE MY 2009 SANTA FE HAS THE SAME PROBLEM AS THE RECALL ADDRESSED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN 2009. OUR LOCAL DEALERSHIP TOLD US THAT THERE IS NOTHING THEY COULD DO. NOW I SEE ON THE NHTSA WEBSITE THAT HYUNDAI CAN UPDATE THE OCS CLASSIFICATION SOFTWARE. I BELIEVE HYUNDAI SHOULD UPDATE MY VEHICLE'S SOFTWARE AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898123August 24, 2016
UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE AND TURNING ONTO A SIDE STREET THE ENGINE SHUT OFF. THERE WAS NO INDICATION AS TO WHAT HAPPENED, NO CHECK ENGINE LIGHT AND NO ERROR CODES SHOWED UP. THIS IS APPARENTLY A PROBLEM HYUNDAI IS AWARE OF AND THERE IS A CLASS ACTION LAWSUIT PENDING HOWEVER IT ONLY COVERS MODEL YEARS 2010-2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893881August 8, 2016
FUEL/PROPULSION SYSTEM
STARTING ON JULY 15, 2016, THE CHECK ENGINE LIGHT (MIL) CAME ON, AS WELL THE FUEL GAUGE INCORRECTLY INDICATING THE AMOUNT OF FUEL, IN THE FUEL TANK, AT 107130 MILES. I HAD THE MIL DIAGNOSED AS P0464, FUEL SENSOR DEFECT. MANY OTHER HYUNDAI SANTA FE OWNERS, HAVE REPORTED THIS PROBLEM, REQUESTING FINANCIAL ASSISTANCE TO REPAIR THIS SIGNIFICANT SAFETY PROBLEM, TO HYUNDAI CUSTOMER SERVICE, TO NO AVAIL. THEIR RESPONSE HAS BEEN IT IS NOT THEIR CONCERN AND HAVE NOT OFFERED TO PROVIDE FINANCIAL ASSISTANCE. IF I WERE TO BE DRIVING AT HIGHWAY SPEED, E.G., 55-75 MPH, AND HAVE THE ENGINE SHUT DOWN, DUE TO LACK OF FUEL, THE POWER STEERING WOULD BE SIGNIFICANTLY IMPAIRED, WITH LOSS OF CONTROL. THIS COULD LEAD TO LOSS OF CONTROL OF MY VEHICLE, WITH SUBSEQUENT PROBABILITY OF AN "ACCIDENT", RESULTING IN PERSONAL INJURY, RESULTING IN DEATH, TO ME AND MY FAMILY MEMBERS, AS WELL AS OTHERS, AS WELL AS SERIOUS PROPERTY DAMAGE. THE COST FOR REPLACEMENT OF THE FUEL LEVEL SENSORS IS APPROXIMATELY $600.00 TO $800.00. THIS FUELS SENSOR PROBLEM AND MIL, OCCURS WHEN STATIONARY, WHEN THE IGNITION SWITCH IS TURNED TO START, AS WELL AS WHEN IN MOTION, AT ANY SPEED. I BELIEVE THAT BEFORE SOME DISASTROUS EVENT OCCURS, HYUNDAI SHOULD ASSIST IN THE REPLACEMENT OF THESE DEFECTIVE FUEL SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887681July 22, 2016
ENGINE
THE ENGINE SHUT DOWN ON A SLOW SPEED EXIT AND LEFT ME WITH NO POWER STEERING OR POWER BRAKES IN A CURVE. THE VEHICLE STARTED UP AFTER I WAS ABLE TO STOP AND I CONTINUED ON WITH NO MORE ISSUE. JULY 21, 2016 AT 4:45PM. THIS HAS BEEN THE ONLY TIME THIS HAS OCCURRED IN THE 2 YEARS I HAVE OWNED IT BUT ITS A CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887610July 21, 2016
AIR BAGS
ONE MORNING THE AIR BAG LIGHT CAME ON. WE HAVE HAD THE CAR 18 MONTHS WITH A NEW CAR WARRANTY BECAUSE OF MILEAGE 72,000 WHEN WE BOUGHT IT. TOOK TO DEALER AND IT WAS A BAD CLOCK SPRING WHICH CONTROLS THE AIR BAG. IF IT RETURNS SAYS THE AIR BAG NEEDS TO BE REPLACED $450 AND NOT COVERED UNDER BUMPER BUMPER WARRANTY . CAR WAS IN THE GARAGE. DID NOT BUMP ANYTHING, NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885011July 15, 2016
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I'VE TAKEN MY 2009 SANTA FE TO THE RICK CASE ROSWELL, GA ON FRIDAY, 7/1/2016 AND AGAIN TODAY, 7/15/2016, BOTH FOR THE SAME ISSUE, MY CAR IS STALLING WHILE I DRIVE IT. ON 7/1 THEY TOLD ME IT WAS THE BATTERY, SO HAD A NEW ONE INSTALLED WHILE THERE. BOTH TIMES, I'M BEEN TURNING INTO A CURVE (IT WAS A RIGHT HAND TURN ON 7/1 AND A LEFT HAND TURN ON 7/15). THE FIRST TIME I WAS LUCKY AS IT WAS JUST COMING OFF A STOP LIGHT. LAST NIGHT, HOWEVER, IT WAS A CURVE TO GET ON THE HIGHWAY WITH AN 18 WHEELER THUNDERING BEHIND ME WHEN MY CAR STALLED, AND I LOST THE POWER STEERING AND BRAKING AND ALMOST BECAME AN 18 WHEELER HOOD ORNAMENT. AS I MENTIONED, THE DEALER IS PERPLEXED BY THE ISSUE, NOTHING IS SHOWING UP ON THE DIAGNOSTICS AND THEY CAN'T REPLICATE THE PROBLEM. I HAD TO LEAVE THE DEALERSHIP WITH THE SENSE THAT I'M DRIVING AROUND IN A TICKING TIME BOMB. AS A WOMEN WHO FREQUENTLY DRIVES BY HERSELF IN THE CAR, AND ON THE HIGHWAY 99.9% OF THE TIME, I CAN'T TELL YOU THE FEAR THAT KNOWING THAT THIS CAN HAPPEN AGAIN AT ANY MOMENT AND THAT THE NEXT TIME I MAY NOT BE SO LUCKY, INSTILLS IN ME. THIS IS MY SECOND HYUNDAI AND I HAVE ALWAYS CONSIDERED MYSELF TO BE A PROUD HYUNDAI OWNER, BUT I JUST DID A LITTLE RESEARCH AND FOUND OUT THAT A) NOT ONLY AM I FAR FROM THE ONLY PERSON WHO HAS HAD THIS ISSUE, B) THERE HAS ACTUALLY BEEN A CLASS ACTION LAW SUIT THAT HYUNDAI LOST REGARDING THE FREQUENT STALLING OF HYUNDAI VEHICLES. I NEED HYUNDAI TO FIX THIS ISSUE ASAP OR RISK BEING SUED BY MY FAMILY AFTER I'M KILLED IN A CAR ACCIDENT THAT IS THE DIRECT RESULT OF YOUR STALLING VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882406July 4, 2016
FUEL/PROPULSION SYSTEM
FUEL SENSOR SHOWS GAS LEVEL ERRATICALLY BOTH ON GAUGE AND DIGITAL DISPLAY, USUALLY WHEN FUEL LEVEL IS BELOW 1/3 LEFT IN TANK. CHECK ENGINE LIGHT ALSO THEN DISPLAYS ERRATICALLY. THIS HAPPENS ONLY WHEN VEHICLE IS STOPPED IN TRAFFIC OR IN PARKED POSITION WITH ENGINE ON. HAPPENS ONLY ,SO FAR, IN STOP AND GO TRAFFIC AND NOT ON THE HWY. HAS BEEN OCCURRING SINCE MAY 2016 WITH 105,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877085June 28, 2016
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A STRONG FUEL ODER EMITTING FROM THE VEHICLE. IN ADDITION, THE FUEL GAUGE DISPLAYED INCORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877157June 28, 2016
FUEL/PROPULSION SYSTEM
AROUND 90,000 MILES MY FUEL SENSOR STARTED NOT WORKING THE CHECK ENGINE LIGHT WILL COME ON AND THE NEEDLE WILL GO UP AND DOWN AS WELL AS THE DIGITAL MILES LEFT ON TRIP, I BOUGHT AN EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE, BUT IT ONLY LASTED UNTIL 80,000 MILES OF COURSE. THE SENSOR BARELY WORKS AND WHEN IT DOES IT ONLY LASTS FOR A LITTLE WHILE. I HAVE TO KEEP TRACK MYSELF OF HOW MUCH GAS IS IN THE CAR. I HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS ISSUE AND RECALLS FOR MUCH LESS. I DO NOT THINK VEHICLE OWNERS SHOULD HAVE TO PAY TO REPLACE THESE SENSORS AND/OR FUEL PUMPS WHEN THIS IS CLEARLY A DEFECT BY HYUNDAI. I WILL NEVER PURCHASE ANOTHER HYUNDAI AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875994June 22, 2016
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS THE FUEL GAUGE IS NOT REGISTERING THAT THERE IS GAS AFTER HAVING FILLED THE TANK TO CAPACITY. IT IS IMPOSSIBLE TO KNOW IF THE CAR HAS GAS OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875556June 21, 2016
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT AND LOW FUEL LIGHT COME ON EVEN WITH A FULL TANK OF GAS. I'VE RECEIVED SEVERAL ESTIMATES TO HAVE THE FUEL SENSOR REPLACED AND IT WILL COST ANYWHERE FROM $600 TO $700. THIS SHOULD BE A RECALL CONSIDERING THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM AND SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874049June 13, 2016
STRUCTURE:BODY
THE PAINT ON OUR VEHICLE KEEPS BUBBLING UP AND PEELING OFF CAUSING THE EXTERIOR METAL ON THE CAR TO RUST IN THOSE SPOTS. THIS HAS BEEN A RECURRING PROBLEM WITH THE VEHICLE SINCE 2012 AND IS OCCURRING IN MULTIPLE RANDOM SPOTS ON THE VEHICLE. WE HAVE SEEN MULTIPLE OTHER SAME MAKE AND MODEL VEHICLES WITH THIS SAME PROBLEM. WE CALLED THE LOCAL HYUNDAI DEALERSHIP WHO RECOMMENDED A BODY SHOP TO FIX THE PAINT ISSUES. THE OWNER OF THE BODY SHOP SAID IT WAS SUCH A REOCCURRING PROBLEM, HE DIDN'T NEED US TO BRING THE CAR IN FOR A QUOTE, ONLY TELL HIM WHERE THE PAINT WAS BUBBLING AND PEELING AND GAVE US A PRICE OVER THE PHONE. THIS HAS BEEN AN ISSUE OVER TIME. WE ARE NOT SURE WHAT IS CAUSING THE PROBLEM, WHETHER IT IS CERTAIN WEATHER , ROAD CONDITIONS OR ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873735June 12, 2016
ELECTRICAL SYSTEM
FUEL LEVEL GAUGE BECOMES ERRATIC AND NON-RESPONSIVE TO ACTUAL FUEL LEVELS. MOST OF THE TIME THE LEVEL GAUGE ON THE INSTRUMENT CLUSTER WILL READ AN EMPTY TANK WITH THE FUEL WARNING LIGHT LIT, EVEN AFTER FILLING UP THE TANK WITH GAS. FIRST SYMPTOMS OCCURED WHILE DRIVING AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873517June 9, 2016
FUEL/PROPULSION SYSTEM
ABOUT A MONTH AGO MY ENGINE LIGHT KEPT COMING ON AND EVERY TIME I FILLED THE TANK WITH GAS THE CAR WONT START UNLESS I KEEP THE FOOT ON THE GAS WHILE TURNING THE IGNITION KEY THEN I HAVE TO SWITCH THE GEAR TO DRIVE WITH A FOOT ON THE BRAKE AND ONE ON THE GAS. I TOOK IT TO THE DEALERSHIP AND HAD TO REPLACE THE PURGE VALVE AND THE PURGE HOSE. NOT EVEN A WEEK I WENT TO FILL THE TANK AND MY GAUGE DROPPED TO EMPTY AND WHILE I DRIVE IT STARTS TO GO UP AND DOWN CONSTANTLY IT IS HARD TO TELL HOW MUCH GAS YOU HAVE, I NOTICE IS VERY COMMON ON THIS MAKE AND MODEL AND YEAR. THIS SHOULD BE A RECALL SINCE IT IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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