Hyundai Santa Fe Complaints (2003)

308 consumer complaints on file.

#10310017February 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AND HE ATTEMPTED TO ACCELERATE, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE LUNGED FORWARD; THE DUPLICATE FAILURE OCCURRED WHEN HE SHIFTS TO REVERSE GEAR. THE FAILURE OCCURRED INTERMITTENTLY AFTER THE VEHICLE WAS PARKED AND THEN RESTARTED. THE DEALER STATED THAT THE DIAGNOSTIC TEST DID NOT INDICATE ANY ERROR CODES. HE CALLED THE MANUFACTURER THREE TIMES AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER AND IF THERE WERE NO CODES, HE WOULD HAVE TO PAY THE REPAIR EXPENSE. THE CURRENT MILEAGE WAS APPROXIMATELY 32,100. THE FAILURE MILEAGE WAS 28,546.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302522January 27, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. SHE RECEIVED A RECALL LETTER AND THE DEALER ADVISED HER THAT THE REPAIR WOULD TAKE OVER 5 DAYS TO PERFORM DUE TO THE INTERNAL CORROSION OF THE REAR TRAILING ARMS. THE CONTACT DID NOT FIND THAT INFORMATION LISTED IN THE RECALL NOTICE, NHTSA CAMPAIGN ID NUMBER 09V123000; COMPONENT: SUSPENSION REAR OR THAT THE REPAIRS WOULD TAKE MORE THAN A FEW HOURS. THE CURRENT AND FAILURE MILEAGES WERE 32,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297313December 29, 2009
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE FRONT LEFT TRAILING ARM CORRODED, WHICH CAUSED THE BAR TO SEPARATE FROM THE WHEEL. THE VEHICLE WAS REPAIRED AT A LOCAL REPAIR FACILITY. AFTER THE REPAIR SHE RECEIVED RECALL NOTICE # 09V123000(SUSPENSION:REAR). SHE SENT RECEIPTS TO THE MANUFACTURES MAIN OFFICE IN REFERENCE TO REIMBURSEMENT. SHE RECEIVED A LETTER REJECTING HER CLAIM SHORTLY AFTERWARDS. THE FAILURE MILEAGE WAS 80,299.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296104December 16, 2009
UNKNOWN OR OTHER
SINCE THE HYUNDAI SANTA FE 2003 HAD 1500 MILES ON IT WE WERE TOLD THE ROTORS HAD TO BE REPLACED BECAUSE OF RUST. SINCE THEN WE HAVE HAD BRAKES AND ROTORS REPLACED SEVERAL TIMES.TRANSMISSION LOST FLUID BECAUSE OF RUSTED COOLING LINE. JUST REPLACED POWER STEERING LINES BECAUSE LOST FLUID DUE TO RUSTED LINES. NOW WE ARE LOSING BRAKE FLUID DUE TO RUST. VEHICLE HAS 42500 MILES..CAR PURCHASED NEW IN AUG. 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292655November 18, 2009
AIR BAGS
AIRBAG LIGHT STAYS ON. THIS HAPPENED 18 MONTHS AGO AND WAS REPAIRED UNDER WARRANTY. DEALER WANTS $70 JUST TO DIAGNOSE THE PROBLEM PLUS REPAIR COSTS SINCE IT IS NO LONGER UNDER WARRANTY. NO THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292659November 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD GREAT DIFFICULTY CONTROLLING THE STEERING OF MY CAR. I TOOK IT TO THE DEALER WHERE THEY SAID THEY FOUND NOTHING WRONG. IN JANUARY OF THIS YEAR DURING A SNOW STORM I ACTUALLY RAN OFF THE HIGHWAY AND DOWN A SLIGHT SLOPE. I THEN TOOK MY CAR TO MY REPAIR SHOP WHERE A CORRODED AND BENT TRAINING ARM WAS DISCOVERED AND REPLACED. I AM NOW IN THE MIDST OF A REBATE FROM THE COMPANY AS THE CAR WAS RECALLED FOR THAT PARTICULAR PART. WHEN I TOOK THE CAR TO HAVE IT CHECKED FOR THIS DEFECT I WAS TOLD THAT THE OTHER TRAILING ARM WAS NOT CORRODED ENOUGH TO BE REPLACED AND THAT IT WOULD BE SPRAYED TO PROTECT IT FROM FURTHER DAMAGE. I AM NOT COMFORTABLE AT ALL WITH THIS REMEDY AS I AM NOW HEARING THE SAME NOISE FROM THE LEFT SIDE AS I HEARD FROM THE RIGHT SIDE WHEN THE PROBLEM BEGAN. WHY CAN'T THE COMPANY DO THE RIGHT THING FIX THESE PROBLEMS SO THAT THOSE OF US WHO DRIVE HYUNDAI PRODUCTS CAN FEEL SAFE. YOURS TRULY, MARIE E. ENWRIGHT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291677November 10, 2009
ELECTRICAL SYSTEM
ONE DAY IN 2003 WHILE DRIVING DOWN THE INTERSTATE, MY 2003 SANTA FE DIED AND THEN IMMEDIATELY STARTED AGAIN, ALL BY ITSELF. IT WOULD HAPPEN ABOUT ONCE A MONTH, SUDDENLY WITH NO WARNING. NOW IT OCCURS ALMOST EVERY TIME I DRIVE ON THE HIGHWAY. IT ALSO HAS OCCURRED AT SLOWER SPEEDS. ONCE AT A STOPLIGHT, IT DIED BUT DID NOT START AGAIN. EVERYTHING SHUTS DOWN, EVEN STEERING. DEALER SAYS THEY CAN NOT FIX IT WITHOUT SEEING IT HAPPEN. OF COURSE, IT NEVER OCCURS FOR THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291679November 10, 2009
ENGINE AND ENGINE COOLING, AIR BAGS
ABOUT 3 MONTHS AGO, MY AIRBAG LIGHT CAME ON AND WAS NOT GONE OFF SINCE. I WONDERED IF THIS MEANT I HAD NO AIRBAG FUNCTION, BUT NOW AFTER READING THESE COMPLAINTS I KNOW IT IS NOT WORKING. THIS PROBLEM COMBINED WITH THE ENGINE THAT MYSTERIOUSLY AND SUDDENLY SHUTS DOWN WHILE DRIVING ON THE INTERSTATE IS NOT A GOOD COMBINATION. I SMELL TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291680November 10, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ABOUT A YEAR AGO, MY PASSENGER SIDE WINDOWS WOULD ONLY WORK OCCASIONALLY. THEN, THE BACK WINDOWS FOLLOWED SUIT. THEN, THEY ALL STOPPED WORKING COMPLETELY EXCEPT THE DRIVER'S SIDE CONTROL WOULD STILL WORK.. THEN IT COMPLETELY SHUT DOWN. NOTHING WORKED AT ALL. MY HUSBAND CHANGED THE WHOLE DRIVER'S SIDE CONTROL PANEL AND THAT FIXED THE PROBLEM FOR ABOUT 6 MONTHS. NOW, THE PASSENGER SIDE WINDOW IS WORKING ONLY WHEN IT WANTS TO AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286335October 5, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATES ON THE INSTRUMENT CONTROL PANEL WHEN THE SEAT WAS RECLINED. THE ERROR CODE HAS BEEN RESET OVER 15 TIMES. ALSO THE DRIVER SIDE SEAT AND AIR BAGS WERE REPLACED DUE TO A DEFECTIVE HORN. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284445September 17, 2009
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I PURCHASED A 2003 HYUNDAI SANTA FE 09/2007 WITH 78K MI. IN MAY 2009 I TOOK VEHICLE TO DEALERSHIP FOR OIL CHANGE & ASKED THEM TO CHECK IT OUT BEFORE I WENT ON A ROAD TRIP. I WASN'T HAVING ANY PROBLEMS, JUST WANTED TO BE SURE EVERYTHING WAS OK. SERVICE TECH RECOMMENDED TRANSMISSION FLUSH, REPLACEMENT OF TIMING BELT, & REPLACEMENT OF CRANK SENSOR. I AGREED TO RECOMMENDATIONS BECAUSE I WANT TO DRIVE A SAFE & RELIABLE VEHICLE. SINCE MAY I HAVE RETURNED TO SERVICE DEPT. AT LEAST 4 TIMES BECAUSE THE VEHICLE NOW STALLS WHILE I'M DRIVING, NO WARNING, JUST QUITS. IT STARTS BACK UP AFTER A FEW MINUTES. THESE EVENTS ARE INTERMITTENT. THE FAILURES HAVE OCCURRED AT SPEEDS BETWEEN 15 & 55 MPH, WHILE A/C ON, OUTDOOR TEMP 80+ & HUMID. SOMETIMES FAILURE OCCURS WHILE ACCELERATING FROM A STOP, OTHER TIMES AT HIGHER SPEED ON HWY. SERVICE TECH HAS BEEN UNABLE TO DUPLICATE OR GET A READ ON THE PROBLEM. HE HAS EVEN DRIVEN THE VEHICLE HOME & BACK (60 MI) AT LEAST TWICE, STATING HE HAD NO PROBLEMS. EACH VISIT I AM TOLD "NO PROBLEM FOUND" YET FAILURES PERSIST. HYUNDAI USA HAS ADVISED ME IF IT HAPPENS AGAIN, HAVE IT TOWED TO DEALERSHIP SO THEY MAY DIAGNOSE/DUPLICATE THE PROBLEM. THE PERSON I SPOKE TO AT HYUNDAI USA SEEMED VERY FAMILIAR WITH THIS ISSUE. TO ME, THIS IS A VERY SERIOUS SAFETY ISSUE. SO FAR I'VE BEEN LUCKY TO AVOID AN ACCIDENT. DO SANTA FE DRIVERS HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE HYUNDAI MAKES THIS ISSUE A PRIORITY? I HAVE READ MANY SIMILAR COMPLAINTS ONLINE, SOME DATING BACK TO LATE 2003. ALMOST ALL MENTION BEING TOLD ITS A PROBLEM WITH CRANK SENSOR OR RELATED COMPONENTS. ALSO, HYUNDAI APPARENTLY DID RECALL 2001 & 2002 MODELS WITH THE SAME OR SIMILAR PROBLEMS. MY VEHICLE DIDN'T STALL UNTIL THE CRANK SENSOR WAS REPLACED, COULD BE A COINCIDENCE, BUT I DON'T THINK SO. BESIDES THE SAFETY ISSUE, THIS IS A FINANCIAL RIP-OFF. $90/HR LABOR ADDS UP QUICKLY. HYUNDAI KEEPS PROFITING FROM A DEFECT THEY SEEM TO BE AWARE OF, YET REFUSE TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280483August 14, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO JERK. SUDDENLY, THE ENGINE STALLED WITHOUT WARNING AND THE VEHICLE FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE THROTTLE POSITION SENSOR FAILED, WHICH WAS REPLACED AT THAT TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON A SEPARATE OCCASION FOR THE SAME FAILURE. THE THROTTLE POSITION SENSOR WAS REPLACED AGAIN; HOWEVER, THE FAILURE STILL PERSISTS. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE MILEAGE WAS 22,112 AND CURRENT MILEAGE WAS 41,496. UPDATED 08/27/09 *BF UPDATED 08/31/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279324August 4, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ROLLED OVER 4-5 TIMES. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED SEVERAL BROKEN BONES AND THE DRIVER SUSTAINED SEVERAL BRUISES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10279389August 4, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED AND THE ENGINE STALLED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE THROTTLE POSITION SENSOR WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE AND THE THROTTLE POSITION SENSOR WAS REPLACED AGAIN. THE VEHICLE HAS NOT BEEN REPAIRED PROPERLY AND THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 22,112 AND CURRENT MILEAGE WAS 41,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275597July 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE BUYING MY CAR USED IN 2006, MY 2003 HYUNDAI SANTA FE SLIPS OUT OF GEAR AND VIOLENTLY JERKS. ON THE HIGHWAY IT SCARES ONE HALF TO DEATH. AND I SEE THAT THERE ARE MANY OTHER COMPLAINTS OF THIS PROBLEM ALONG WITH THE VEHICLE STOPPING ALTOGETHER. THIS PROBLEM HAPPENS SO INTERMITTENTLY WITHOUT AN ENGINE CHECK LIGHT, THAT I KNEW A DEALERSHIP WOULD NOT BE ABLE TO FIND A PROBLEM. NOW THE VEHICLE WON'T SHIFT OUT OF FIRST GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274659June 22, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE DEALER INFORMED THE CONTACT THAT A NEW AIR BAG WAS NEEDED BECAUSE THE DRIVER'S SIDE AIR BAG LIGHT REMAINS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC AND SCAN TEST AND STATED THAT THE AIR BAG NEEDED TO BE REPLACED AT THE COST OF $900. THE FAILURE MILEAGE WAS 43,098.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273181June 9, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE OPENING THE PASSENGER SIDE DOOR, THE CONTACT'S FINGER WAS GASHED BY THE HANDLE. HE FOUND A SPLIT IN THE CHROME PLATING OF THE DOOR HANDLE. THE DEALER WAS UNAWARE OF THIS DEFECT. THE MANUFACTURER STATED THAT THEY WOULD SEND A PACKET AND CHECK BACK WITHIN 4 - 6 WEEKS. THE CONTACT FEELS THAT THE MANUFACTURER IS COVERING UP THE ISSUE BECAUSE THEY HAVE NOT INSPECTED SIMILAR MODELS WITH THE SAME CONSTRUCTION. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10272699June 2, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONTAL AIR BAG WARNING LIGHTS CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. SHE FOUND RECALLS FOR THE 2002 AND 2004 MODELS, BUT NOT FOR THE 2003 MODEL, EVEN THOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267049April 28, 2009
STRUCTURE
THE INTERIOR DOOR HANDLES ON MY 2003 HYUNDAI SANTE FE HAVE CHIPPING/PEELING PAINT. (THE CHROME PAINT) OPENING THE DOOR TO GET OUT THE CHROME PAINT IS SHARP LIKE A RAZOR AND CUTS MY FINGERS AND MY CHILD'S FINGERS AS IT IS HAPPENING ON ALL FOUR DOORS OF THE VEHICLE. IT GETS EMBEDDED INTO YOUR FINGER SOMEWHAT LIKE A SPLINTER BUT MUCH MORE DIFFICULT TO REMOVE AND IS VERY PAINFUL. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10262666March 21, 2009
ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
I OWN 2003 HYUNDAI SANTE FE ON JUNE 2008 IT STARTED STALLING,HESTITATING ON THE HIGHWAY IT STARTED JERKING AND ENGINE LIGHT CAME ON PULLED TO SIDE IT SHUT OFF WOULD NOT START UNTIL HOURS LATER, TOOK TO DEALER DIAGNOSTIC SHOWED CRANKSHAFT ,BELT TIMING PLUGS, TOTAL COST WAS $1219.84 STATED WAS NOT WARRANTY, I HAD THEM REPAIR , LAST COUPLE MONTHS ,SAME THING AGAIN, BUT I NOTICE THAT THE JERKING AND STALLING HAPPENS AFTER A RAINY/HUMID DAY THE JERKING AND STALLING HAPPEN MORE, WAS TOLD SPARK PLUGS NEEDED TO BE REPLACE AGAIN,STILL THE SAME PROBLEM. I WILL CONTACT HYUNDAI AMERICA AND ALSO THE BBB ABOUT THIS, I THINK THERE SHOULD BE A RECALL AND TAKEN CARE OF, THE STALLING WHILE DRIVING CAN CAUSE AN ACCIDENT WHICH 2 TIMES IT ALMOST HAPPEN WITH ME. I CAN NOT AFFORD TO PAY THIS AGAIN. DOING RESEARCH THIS IS HAPPENING TO LOTS OF 2003 , BUT THIS HAS HAPPEN PRIOR TO 2001 & 2002. I HOPE TO GET SOMETHING RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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