Hyundai Santa Fe Complaints (2011)

181 consumer complaints on file.

#10521093June 21, 2013
ENGINE
I TOOK IT IN FOR SERVICE AFTER THE ENGINE HESITATED AND BUCKED FORWARD SEPT, 2012. IT HAD APPROX. 29,500 MILES. TODAY JUNE 21, 2013 WHILE PUTTING IT IN REVERSE, I HEARD A LOUD "CLUNK" AND ALSO HEARD SAME "CLUNK" WHEN I CHANGED IT FROM REVERSE TO DRIVE. ENGINE THEN PROCEEDED TO HESITATE AND BUCK ALL THE WAY HOME. IT IS GOING IN FOR SERVICE AGAIN (SECOND TIME) TOMORROW. THIS IS VERY FRUSTRATING!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514098May 29, 2013
FUEL/PROPULSION SYSTEM
I BOUGHT THE CAR IN LATE MARCH 2013 AND THE MILEAGE WAS AROUND 50,800. EVERY SINCE THEN IT PERIODICALLY HESITATES TO ACCELERATE FROM A STOP OR SOMETIMES WHEN THE CAR IS ROLLING FORWARD VERY SLOWLY. IN EVERY CASE THE GAS PEDDLE (THROTTLE) IS FULLY RELEASED AND WHEN I PUSH ON THE GAS PEDDLE, NOTHING HAPPENS. THE MOTOR DOES NOT SPEED UP, THE THROTTLE IS NOT ENGAGING ANYTHING. SEVERAL TIMES I PUSHED THE PEDDLE HALF THE WAY TO THE FLOOR, AND NOTHING HAPPENED. THEN ALL AT ONCE, IT CATCHES, AND THE CAR TAKES OFF AT A HIGH RATE OF SPEED. THE CAR IS NOT "CODING" SO THE BRUNSWICK, GA HYUNDAI DEALING WILL NOT REPAIR WHAT IS WRONG. AND NATURALLY IT HAS NOT HAPPENED THE FEW TIME THEY HAVE DRIVEN THE CAR. THIS IS A HIGHLY DANGEROUS SITUATION THAT COULD RESULT IN DEATH WHEN PULLING OUT FROM A STOP ON TO A BUSY ROAD. IT IS NERVE RACKING TO THINK, THIS MIGHT BE THE TIME THE CAR WON'T MOVE! I TOOK A QUICK LOOK AT THE DATA BASE OF COMPLAINTS AND THIS SAME COMPLAINT IS IN YOUR DATA BASE. AGAIN IT IS A PERIODIC HAPPENING WHICH MAKES IT MORE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513363May 23, 2013
ENGINE
TOOK MY CAR IN TO HYUNDAI DEALERSHIP IN CONCORD, CA ON APPROX. MARCH 17TH OF THIS YEAR FOR PREVIOUS COMPLAINTS OF ENGINE SUDDENLY SHUTTING OFF WHILE DRIVING. WAS TOLD AT THAT TIME THAT NO ERROR CODES WERE RECORDED BY THE CAR'S COMPUTER AND THAT HYUNDAI MECHANICS COULD NOT FIND ANY MECHANICAL ISSUES WITH THE VEHICLE. THEY THEN TALKED TO HYUNDAI ENGINEERS AND DECIDED THAT POSSIBLY THE CARS THROTTLE BODIES COULD BE A PROBLEM AND TOLD ME THEY WOULD DO A "GOOD WILL" REPLACEMENT OF THIS AUTO PART. SINCE THAT TIME, I HAVE DRIVEN THE CAR APPROXIMATELY 1K MILES WITHOUT INCIDENT, UNTIL THIS PAST SATURDAY MAY 18 2013. I WAS IN STOP AND GO TRAFFIC, GOING AT SPEEDS BETWEEN 5-15 MPH. I PUSHED THE BRAKE TO DO A GRADUAL SLOW, THEN WENT TO PUSH THE ACCELERATOR BUT THERE WAS NO POWER. I LOOKED DOWN TO SEE MY DASH LIGHTS WERE PRESENT, BUT NO ENGINE SOUND. I SLOWED THE CAR TO A COMPLETE STOP, TURNED THE IGNITION OFF, THEN TURNED IT ON AND THE ENGINE STARTED RIGHT UP. AGAIN, AS PREVIOUS, NO ERROR MESSAGES APPEARED ON MY DASH. THE CAR HAS BEEN DRIVEN WITHOUT INCIDENT SO FAR 200 MILES SINCE THIS LAST INCIDENT. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN AND ALLOW THEM TEST DRIVE THE CAR FOR A DAY HOPING THAT THIS INTERMITTENT PROBLEM WILL OCCUR FOR THEM. IT APPEARS TO BE CONNECTED TO HITTING THE BRAKES, SLOWING, THEN ATTEMPTING TO ACCELERATE. ALL TIMES THIS SO FAR THIS HAS OCCURRED WHILE DRIVING ON AN INCLINE. THE VEHICLE CURRENTLY HAS 35, 500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512783May 20, 2013
POWER TRAIN, SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVEN OCCASIONS, THE GEAR SHIFTER WOULD NOT MOVE OUT OF DRIVE INTO REVERSE OR NEUTRAL UNTIL AFTER SEVERAL ATTEMPTS. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS INCLUDED IN THE RECALL HOWEVER, THE FAILURE THE CONTACT EXPERIENCED WAS NOT MENTIONED IN THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511847May 14, 2013
ENGINE, POWER TRAIN
WHEN ACCELERATING FROM A STOP THE VEHICLE SLIGHTLY BEGINS TO MOVE BUT NO ACCELERATION COMING FROM THE ENGINE. THIS RESULTS IN A VERY SLOW 1-2 MPH MOVEMENT. THIS HAS HAPPENED ON A HANDFUL OF OCCASIONS AND IS VERY DANGEROUS. OFTEN WHEN PULLING OUT INTO A HIGHWAY WHEN ACCELERATION IS NEEDED THE VEHICLE JUST CREEPS INTO TRAFFIC. APPEARS THAT THE ENGINE IS JUST IDLING WITHOUT ANY INCREASE IN RPM WHEN THE ACCELERATOR IS DEPRESSED. EVENTUALLY WHEN PULLING OFF TO SAFE AREA AND STOPPING WITH TRANS IN NEUTRAL, THE ENGINE ACTS NORMAL WITH PROPER ACCELERATION. SHIFTING INTO DRIVE WILL RETURN TO THE SAME PROBLEM. PROBLEM WILL EVENTUALLY SLOWLY DISSOLVE AFTER "PLAYING" WITH THE ACCELERATOR WHEN STOPPED AND THEN SHIFTING INTO DRIVE TO BEGIN ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511729May 13, 2013
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), STEERING
SINCE I RECEIVED MY SUV IN 2011 I'VE EXPERIENCED 3 VEHICULAR CUT-OFFS WHILE DRIVING. THE CUT-OFF ALWAYS OCCURS DURING A SLOW MOVING TURN, WHETHER GOING LEFT OR RIGHT. I WOULD START TURNING OR SWITCHING LANES IN ONE CASE AND THE CAR WILL STALL. ALL PANEL LIGHTS WOULD COME ON, THE STEERING WOULD SHUT-DOWN SO I CANT CONTROL THE VEHICLE AND THE BRAKES SHUT-DOWN AS WELL. I HAVE TO COAST TO A STOP AND PLACE IN PARK. THIS IS A VERY VULNERABLE SITUATION WHERE I'VE BEEN AT THE MERCY OF ONCOMING TRAFFIC. THANK GOODNESS THAT MY 2 YEAR OLD DAUGHTER WASN'T IN THE VEHICLE ANY OF THE TIMES. THE SUV ALWAYS STARTS BACK UP AFTER SITTING FOR ABOUT A MINUTE. THIS PROBLEM IS SO RANDOM AND THERE ARE NO WARNING SIGNS, IT'S JUST HAPPENS. IT WAS SUGGESTED THAT PERHAPS THEIR COULD HAVE BEEN AIR IN THE GAS LINE, I DON'T BELIEVE THIS TO BE TRUE. THE FIRST TIME IT HAPPENED I HAD LESS THEN A QUARTER TANK OF GAS, THE SECOND ABOUT A HALF TANK AND THE LAST A FULL TANK. CURRENTLY MY CAR IS BACK AT THE DEALERSHIP WHERE THEY'RE HOPING THAT THEY CAN ONCE AGAIN DUPLICATE THE PROBLEM. THEY'VE HAD IT FOR 6 DAYS SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510798May 6, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ABNORMALLY DECELERATED TO 5 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN AUTHORIZED DEALER. THE DEALER UPDATED THE COMPUTER SYSTEM HOWEVER, THE FAILURE RECURRED. THE SECOND TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE ACCELERATOR BLOCK WAS REPLACED. THE FAILURE WAS NOT CORRECTED HOWEVER, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509824April 29, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE CONTACT NOTIFIED THE MANUFACTURER ABOUT THE PARTS NOT BEING AVAILABLE AND THEY STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508158April 14, 2013
POWER TRAIN, ENGINE, SERVICE BRAKES
2011 HYUNDAI SANTA FE V6 LIMITED TRAVELING AT A SPEED OF APPROXIMATELY 15 MPH, IN THE PROCESS OF MAKING A LEFT HAND TURN THE ENGINE EXPERIENCED A STALL CONDITION. IMMEDIATELY LOST THE ABILITY TO SAFELY CONTROL THE VEHICLE, COMPLETE LOSS OF THE BRAKING SYSTEM AND POWER STEERING. ENGINE LIGHT WAS ILLUMINATED. ONCE THE VEHICLE HAD COASTED TO A STOP, SHIFTED THE VEHICLE FROM THE DRIVE POSITION TO THE PARK POSITION. TURNED THE IGNITION TO THE OFF POSITION. IMMEDIATELY TURNED THE IGNITION TO THE START POSITION AND ENGINE RESTARTED. ENGINE LIGHT INDICATOR IN DASH PANEL WAS NO LONGER ILLUMINATED. TOOK VEHICLE TO DEALERSHIP TO HAVE THEM LOCATE THE ROOT CAUSE. DEALERSHIP WAS UNABLE TO DETERMINE THE ROOT CAUSE. FILED AN INCIDENT REPORT WITH HYUNDAI USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507355April 6, 2013
ENGINE
WAS NEGOTIATING A LEFT SIDED CURVE ON THE DOWNHILL SIDE OF A STEEP, WINDY ROAD IN A REMOTE AREA BETWEEN OAKLAND AND MORAGA, CA WHEN I SUDDENLY LOST STEERING POWER. I WENT TO HIT THE BRAKES AND FOUND THAT MY BRAKES ALSO HAD NO POWER. I PUSHED VERY HARD ON THE BRAKES AND MANAGED TO GET THE VEHICLE TO STOP. HAD I BEEN UNABLE TO STOP, MY CAR WOULD'VE GONE DIRECTLY OVER A VERY STEEP HILLSIDE THAT BORDERS A RESERVOIR. AS IT WAS, THE REAR END OF MY CAR WAS JUTTED OUT HALFWAY ONTO THE ROADWAY AND ONLY A FEW YARDS FROM A BLIND CURVE. THIS PARTICULAR SPOT ALSO HAS NO CELL PHONE COVERAGE. AFTER PUTTING THE CAR IN PARK, I NOTED THAT MY IGNITION WAS STILL IN THE "ON" POSITION AND THAT ALL THE APPROPRIATE DASH LIGHTS WERE ON, BUT THE ENGINE SOUND WAS ABSENT AND THE TACH READ ZERO. I DID NOT NOTICE ANY ERROR MESSAGES ON MY DASH. I TURNED THE CAR OFF, THEN TURNED THE IGNITION BACK ON. THE CAR STARTED RIGHT UP WITH NO HESITATION. I HEARD NO UNUSUAL ENGINE NOISES OR EXPERIENCED ANY DIFFICULTIES WITH DRIVING THE VEHICLE. I DROVE TO THE CLOSEST SERVICE STATION APPROX. 3-4 MILES FROM THE INCIDENT LOCATION. THE MECHANIC DID A QUICK CHECK UNDER THE HOOD, FOUND NOTHING UNUSUAL AND SUGGESTED I GO DIRECTLY TO THE HYUNDAI DEALERSHIP. I TOOK MY CAR TO FUTURE HYUNDAI IN CONCORD, CA. THEY RAN DIAGNOSTICS THE NEXT DAY, THEN REPORTED THAT THEY "COULD FIND NOTHING WRONG WITH THE CAR." I EXPRESSED MY FEAR OF DRIVING THE VEHICLE BASED ON VERY RATIONAL SAFETY CONCERNS AND WHAT I FELT HAD BEEN A CLOSE CALL ON MY LIFE THE DAY PRIOR. I ALSO TOLD THE SERVICE PERSON THAT A QUICK LOOK ONLINE LEAD ME TO FIND SEVERAL STORIES SIMILAR TO MINE. I WAS TOLD I WOULD NEED TO TALK WITH THE SERVICE MANAGER THE NEXT DAY AS HE WAS NOT AVAILABLE. I THEN CALLED HYUNDAI CUSTOMER SERVICE AND REPORTED THE ENTIRE HISTORY OF THIS ISSUE. I HAVE BEEN ASSIGNED CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504079March 22, 2013
POWER TRAIN, ENGINE
THIS COMPLAINT IS SIMILAR TO A COMPLAINT I ALREADY FILED IN DECEMBER 2012 AND IS A RECURRING ISSUE. ON 3/18/13, WAS TRAVELING APPROX 55 MPH UP A STEEP HILL WHEN THE CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THE GAS PEDAL CEASED FUNCTIONING AS WELL. THE ENGINE REMAINED RUNNING, HOWEVER PRESSING THE GAS PEDAL DID NOTHING. THIS CREATED AN EXTREMELY DANGEROUS SITUATION AS THE TRAFFIC BEHIND ME WAS NOT AWARE MY VEHICLE WAS SLOWING DOWN AND I HAD NO ABILITY TO SAFELY PULL OVER TO THE SIDE OF THE ROAD. I BROUGHT THE CAR TO A STOP, TURNED OFF THE ENGINE, WAITED A MINUTE, AND RESTARTED IT. AT THIS POINT THE GAS PEDAL WAS FUNCTIONING AS EXPECTED, BUT THE CHECK ENGINE LIGHT REMAINED ON. WENT TO THE DEALER, HOWEVER THEY INDICATED THE FIX FOR THE ISSUE (TECHNICAL SERVICE BULLETIN, #12-FL-004) HAD BEEN APPLIED AFTER THE 12/2012 INCIDENT AND THEY FOUND NOTHING NEW WRONG THIS TIME. ON 3/22/13, THE EXACT SAME ISSUE HAPPENED TWICE DURING ONE COMMUTE TO WORK. THE VEHICLE IS CURRENTLY AT THE DEALER WHO HAS NO IDEA WHY THIS IS HAPPENING. THIS IS A MAJOR SAFETY ISSUE AND FROM OTHER REPORTS SEEN ONLINE, A RECALL SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501225March 4, 2013
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
I BACKED OUT OF A PARKING SPOT AND MADE CONTACT WITH SOMETHING WHICH I COULD NOT SEE FROM MY REAR VIEW OR SIDE VIEW MIRRORS. LATER, WHEN THE EMERGENCY WORKERS WERE LOADING ME INTO THE AMBULANCE, I WOULD SEE THAT THE OBJECT WAS A LOW, CEMENT POLE, WHICH PROTECTED A FIRE HYDRANT DIRECTLY BEHIND THE PARKING SPOT I PULLED OUT OF. AS I PUT THE VEHICLE IN GEAR (DRIVE) WITH MY FOOT ON THE BRAKE, TO PULL AWAY FROM WHATEVER I BACKED IN TO, THE ENGINE REVVED AND THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE LURCHED FORWARD (THE BEST WAY TO DESCRIBE IT IS THE WAY A PINBALL BOUNCES OFF OF A BUMPER ON A PINBALL MACHINE) AND CONTINUED MOVING FORWARD, EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE PEDAL. THE VEHICLE DROVE FORWARD INTO THE PARKING SPOT I HAD STARTED FROM, OVER A CURB AT THE FRONT OF THE PARKING SPOT, THROUGH A PATCH OF LOW LYING PLANTS AND OVER A WALL WHICH IS APPROXIMATELY FOUR TO FIVE FEET IN HEIGHT. MY VEHICLE WAS AIRBORNE AND CAME TO REST IN THE LOWER LEVEL PARKING LOT, STRIKING A PARKED VEHICLE. IT WAS ONLY THEN THAT THE VEHICLE STOPPED ITS FORWARD MOTION. MY ARMS HAD BEEN LOCKED ON THE STEERING WHEEL, MY RIGHT FOOT ON THE BRAKE PEDAL. MY LEFT LEG ABSORBED THE IMPACT OF THE CRASH INTO THE LOWER LEVEL PARKING LOT. I WAS TAKEN AWAY IN AN AMBULANCE WITH A BROKEN LEG AND SEVERELY DISLOCATED ANKLE. THE VEHICLE HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE CARRIER. I WAS ADVISED THAT A CLAIMS INVESTIGATOR WAS SENT TO THE INSURANCE-COMPANY-AUTHORIZED COLLISION SHOP TO WHERE MY VEHICLE WAS TOWED. EVEN THOUGH THE EMERGENCY WORKERS ADVISED ON THE NIGHT OF THE ACCIDENT THAT THE CAR WAS NOT IN A DRIVABLE CONDITION, I WAS ADVISED BY MY INSURANCE COMPANY THAT THE INVESTIGATOR DROVE THE VEHICLE IN THE PARKING LOT OF THE COLLISION SHOP AND HE WAS NOT ABLE TO REPLICATE THE UNINTENDED ACCELERATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10501085March 3, 2013
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AFTER HEAVY SNOW I ATTEMPTED TO CHANGE LANES OVER A SNOW PILE. WHEN THE RIGHT FRONT TIRE WENT OVER THE SNOW, THE SOFTWARE TOOK CONTROL OF THE STEERING AND TURNED TO VEHICLE 270 DEGREES. THE VEHICLE WAS LOCKED IN THE 4 WHEEL DRIVE MODE. I HAVE OVER 500,000 MILES DRIVING 4 WHEEL DRIVE VEHICLES IN OVER 50 YEARS AND HAVE LIVED AND WORKED IN HEAVY SNOW STATES. I HAVE PREVIOUSLY USED THE SAME TECHNIQUE TO GO OVER SNOW WITH NO PROBLEMS. I BELIEVE THE ELECTRONIC STABILITY CONTROL SOFTWARE IS TO AGGRESSIVE. THERE WERE A NUMBER OF ACCIDENTS REPORTED AFTER THE SNOW STORM WHERE VEHICLES WERE REPORTED TO HAVE SPUN OUT. I WINDER HOW MANY WERE CAUSED BY THE SOFTWARE. I NOW TURN THE STABILITY CONTROL OFF DURING SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500999March 1, 2013
STEERING, SUSPENSION
STEERING WHEEL IS LOOSE IN THE STEERING COLUMN, MOVES AS IF IT LOOSE. I HAVE OWNED A TOTAL OF FOUR SANTA FE'S. THIS IS THE FIRST ONE THAT HAS A LOOSE STEERING WHEEL. I HAVE TAKEN IT TO THE DEALER TWICE. THEY SAY NOTHING IS WRONG. THERE IS SOMETHING WRONG. I AM NOT SURE IF IT IS THE STEERING SHAFT, OR A WORN OUT BEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490879January 3, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNED A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE SITTING IN PARK ON AN INCLINE, THE VEHICLE ERRONEOUSLY SHIFTED OUT OF GEAR, CAUSING IT TO ROLL AWAY. IN ADDITION, THE VEHICLE WOULD STALL WITHOUT WARNING WHEN ATTEMPTING A TURN. THE VEHICLE WAS RESTARTED AND BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490074December 26, 2012
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
WHILE TRAVELING APPROX 55 MPH, I HIT A FAIRLY SIGNIFICANT POTHOLE. THE CHECK ENGINE LIGHT IMMEDIATELY CAME ON AND, AT THE VERY SAME INSTANT, THE GAS PEDAL CEASED TO FUNCTION. THE ENGINE REMAINED RUNNING, HOWEVER THE GAS PEDAL HAD NO AFFECT - E.G. PRESSING THE GAS PEDAL DID NOTHING. I IMMEDIATELY PULLED ONTO THE SHOULDER AND BROUGHT THE VEHICLE TO A COMPLETE STOP. THE ENGINE CONTINUED TO IDLE AND, AFTER LETTING UP ON THE BRAKE, THE VEHICLE MOVED FORWARD ON ITS OWN AT APPROX 20 MPH, MORE THAN EXPECTED UNDER NORMAL IDLE CONDITIONS. THIS CONDITION LASTED FOR APPROX 5 MIN UNTIL I COULD PULL INTO A PARKING LOT. I SHUT THE ENGINE OFF, WAITED A MOMENT, THEN RESTARTED IT. AT THIS POINT THE GAS PEDAL WAS FUNCTIONING AS EXPECTED, BUT THE CHECK ENGINE LIGHT REMAINED ON. THE VEHICLE WAS REPAIRED AT THE DEALER WHO NOTIFIED ME OF AN EXISTING TECHNICAL SERVICE BULLETIN, #12-FL-004, FROM HYUNDAI. THEY ALSO INDICATED THIS WAS A "KNOWN ISSUE" RELATING TO THE "ECM SOFTWARE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485254November 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HESISTATED WHEN ACCELERATING. THE CONTACT STATED THAT AFTER A BRIEF HESITATION THE VEHICLE TOOK OFF. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FOUR TIMES, BUT THE DEALER HAD NOT BEEN ABLE TO DUPLICATE THE FAILURE. THE CONTACT BELIEVED THE PROBLEM WAS RELATED TO THE THROTTLE, BUT THE DEALER WOULD NOT REPLACE IT WITHOUT DIAGNOSING THE PROBLEM. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482694October 31, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL, STRUCTURE
THIS HAS HAPPENED AT LAST MONTHLY SINCE PURCHASE IN AUGUST 2011. WHEN ATTEMPTING TO STOP PLACEMENT OF ACCELERATOR AND BRAKE PEDALS CAUSES MY FOOT TO PRESS BOTH PEDALS AT SAME TIME. YESTERDAY WHEN I ATTEMPTED TO STOP AT A "T" INTERSECTION THE FRONT END ENTERED THE INTERSECTION AS ANOTHER VEHICLE WAS APPROACHING. QUICK ACTION BY THE OTHER DRIVER AVOIDED A COLLISION. MY BROTHER SAID HE HAD SAME PROBLEM (FOOT ON BOTH PEDALS AT SAME TIME) WHEN TEST DRIVING HIS WIFE'S SANTA FE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482407October 26, 2012
STEERING
DRIVER LOST CONTROL OF VEHICLE ON HIGHWAY WHICH RESULTED IN THE DRIVERS FATALITY, PREVIOUS DRIVER OF VEHICLE INDICATED SOMETHING WAS "ODD" WITH THE STEERING. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10479985October 13, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I WAS SHOWING MY NEW/USED 2011 HYUNDAI SANTA FE TO SOME FRIENDS WHEN WE HEARD A POP AND THE REAR WINDSHIELD SHATTERED. NO ONE ELSE WAS AROUND THE VEHICLE AND WHERE IT WAS PARKED THERE WAS NO WHERE SOMEONE COULD HAVE SHOT THE WINDOW WITH A PELLET GUN OR SOMETHING LIKE THAT. EARLIER IN THE MORNING I HAD THE REAR WINDOW DEFOGGER ON TO CLEAR LIGHT FOG OFF THE REAR WINDSHIELD. IT WAS ONLY ON FOR APPROXIMATELY 5 MINUTES UNTIL I SHUT IT OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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