Hyundai Santa Fe Complaints (2003)

308 consumer complaints on file.

#10437555November 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FRACTURED CRUISE CONTROL CABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 99,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433882November 1, 2011
VEHICLE SPEED CONTROL
MY VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE TRAVELING DOWN A BUSY ROAD TRAVELING AT A SPEED OF 55 MPH. THE VEHICLE DID NOT SLOW DOWN WHILE APPLYING THE BRAKES AT FULL FORCE. THE VEHICLE DID EVENTUALLY SLOW DOWN TO A SPEED OF ABOUT 40-45 MPH AT WHICH POINT I WAS ABLE TO SUCCESSFULLY MAKE A RIGHT HAND TURN AT THAT SPEED! ONCE OFF THE MAIN HIGHWAY, I WAS ABLE TO SHIFT THE CAR INTO NEUTRAL AND TURN IT OFF TO A COMPLETE STOP! THE VEHICLE WAS TOWED TO THE NEAREST HYUNDAI DEALERSHIP. A DIAGNOSIS WAS MADE THAT THE ACCELERATOR CABLE ASSEMBLY WAS DAMAGED AND NEEDED TO BE REPLACED. AT THIS TIME, THE REPAIR HAS NOT BEEN COMPLETED AS THE DEALERSHIP CANNOT HAVE THE PART THERE UNTIL THURSDAY, WHICH IS 3 DAYS AFTER THE INCIDENT OCCURRED! I CANNOT STRESS ENOUGH HOW DANGEROUS AND SCARY THIS SITUATION WAS! LUCKILY, THIS TIME, NO ONE WAS INJURED OR KILLED, BUT THE POTENTIAL FOR THAT OUTCOME WAS DEFINITELY THERE. I HAVE SEEN OTHER REPORTS OF THIS OCCURRING WITH THIS MODEL VEHICLE. I HOPE HYUNDAI TAKES RESPONSIBILITY TO PERMANENTLY CORRECT THIS POTENTIALLY LIVE THREATENING ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430475October 17, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING 35 MPH WHEN THE GEAR SHIFTER WOULD NOT MOVE INTO GEAR, CAUSING THE VEHICLE TO STALL IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED THERE WERE NO RECALLS AND ANY REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423941September 6, 2011
VEHICLE SPEED CONTROL
PLEASE REFERENCE THE ORIGINAL COMPLAINT THAT WAS FILED IN JUNE 2010. THE REF. NO. IS 10351059. THE ABOVE VEHICLE IS STILL EXHIBITING "UNINTENDED ACCELERATION" AND HYUNDAI REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THIS VEHICLE AND OTHER LIKE VEHICLES. SINCE THE ORIGINAL COMPLAINT THE VEHICLE HAS HAD "UNINTENDED ACCELERATION" ABOUT 10 TIMES. WHOEVER DRIVES THE VEHICLE ALWAYS KEEPS THEIR HAND ON THE SHIFT CONTROL AND SHIFTS INTO NEUTRAL WHEN COMING TO A STOP AT AN INTERSECTION. WE MAY BE CONTACTED BY PHONE FOR MORE INFORMATION CONCERNING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419949August 18, 2011
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING
I HAVE 78000 MILES 03 SANTA FE AND HAD LEAKING POWER STEERING LINES THEY RUSTED RIGHT THROUGH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415590July 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR JERKS VIOLENTLY WHEN AT HIGHWAY SPEED EVEN THOUGH IT HAS NEW SHOCKS, STRUTS, AND FRONT DRIVE AXLES. THE TRANSMISSION ALSO SEEMS TO ENGAGE SUDDENLY WHEN MOVING FORWARD FROM COMPLETE STOP. REGULAR MAINT. AND TRANSMISSION INSPECTION PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410912July 7, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THE VISOR ON THE VEHICLE BROKE FROM THE ARM AND FELL DOWN. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE VISOR WAS NOT CONSIDERED A SAFETY ISSUE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410125June 30, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE, ESPECIALLY WHEN DRIVING UPHILL. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SEVERAL TIMES WHERE NUMEROUS REPAIRS WERE PERFORMED BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408721June 23, 2011
STRUCTURE:FRAME AND MEMBERS
THIS VEHICLE HAS 124,350 MILES AND LOOKS TO BE IN VERY GOOD CONDITION YET HAS UNDERLYING PROBLEMS THAT HAS GONE UNDETECTED UNTIL VERY RECENTLY. ONE IS THE FRONT FRAME RAIL ATTACHMENT TO UNDERSIDE (FLOORBOARD) OF BODY ON PASSENGER SIDE WHICH IS HEAVILY RUSTED AND ONE LARGE AREA IS HOLED. ALSO THE METAL SHIELD OVER THE BOTTOM OF FUEL TANK IS NEARLY COMPLETELY RUSTED AWAY AND FELL DOWN ONTO REAR ROTATING DRIVE SHAFT. I FEEL BOTH OF THESE ISSUES SHOULD NOT HAVE HAPPENED WITH THIS VEHICLE AND I ALSO FEEL BOTH COULD RESULT IN SERIOUS INJURY IF THE REMAINING STEEL ATTACHMENTS TEAR AWAY DUE TO SEVERE SECTION LOSS OF COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401233May 17, 2011
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT WAS STOPPED AT A TRAFFIC STOP WHEN THE CONTROL ARM FROM THE FRAME OF THE VEHICLE FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHO ADVISED THAT THE SUB FRAME WAS COMPLETELY ROTTEN AND CORRODED. THE MECHANIC ADVISED THAT THE FRAME WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399229May 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 2003 HYUNDAI SANTA FE IN DECEMBER 2008. THE VEHICLE OPERATED WELL FOR SIX MONTHS. SUDDENLY, WHILE DRIVING ON THE FREEWAY ONE DAY, THE CAR BEGAN TO JERK. THE PROBLEM WENT AWAY FOR TWO MONTHS, THEN RETURNED MORE VIOLENTLY WITH THE VEHICLE TURNING OFF WHILE AT STOPS AND DRIVING IN TRAFFIC, EVEN AT 35 TO 40 MPH. I NOTICED THE RPM'S DROP SUDDENLY WHEN THE CAR JERKS. HOWEVER, THE CHECK ENGINE LIGHT DOESN'T COME ON, AND NEITHER DO ANY OTHER INDICATORS THAT SOMETHING IS WRONG WITH THE VEHICLE. I HAVE PAID TO GET THE CRANKSHAFT SENSOR AND COILS REPAIRED ON THE CAR, BUT THE PROBLEM STILL PERSISTS. AFTER ALMOST THREE YEARS OF HAVING THE VEHICLE, WHICH I AM STILL PAYING OFF TO THE FINANCE COMPANY, THE CAR STILL JERKS WHILE DRIVING EVEN AT 30 MPH WITHIN IN A 2 MILE RADIUS OF MY HOME. I HAVE TO DRIVE THE VEHICLE SLOWLY, WITHOUT ACCELERATING AND SUDDEN STOPS TO KEEP THE JERKING TO A MINIMUM. I HAVE CALLED HYUNDAI USA ABOUT THE PROBLEM, BUT THEY CANNOT DO ANYTHING BECAUSE I NO LONGER HAVE THE WARRANTY, SINCE I AM THE SECOND OWNER. THE HYUNDAI DEALERSHIP CANNOT PINPOINT THE PROBLEM AND NEITHER CAN OTHER MECHANIC SHOPS. I AM PRACTICALLY PAYING FOR A CAR THAT DOESN'T WORK! I HAVE SEEN THAT THERE ARE SEVERAL OTHER OWNERS WHO HAVE THIS PROBLEM, AND HAVE HEARD THAT THERE WAS A RECALL IN CANADA ABOUT THE SAME ISSUE ON THE CAR JERKING, BUT NOT IN THE UNITED STATES. I SERIOUSLY BELIEVE THERE NEEDS TO BE A RECALL FOR THIS SAME PROBLEM HERE IN THE U.S. BEFORE A SERIOUS ACCIDENT OCCURS, SUCH AS WITH TOYOTA VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393952April 1, 2011
SUSPENSION:FRONT, SUSPENSION:REAR
I DRIVE A 2003 HYUNDAI SANTA FE, DRIVEN IN MD, 136K MILES. THE STEERING WHEEL WAS NOT HANDLING RIGHT IN THE CAR, IT WOULD PULL BACK AND FORTH WHILE DRIVING AT ALL SPEEDS, IT WAS WORSE IN WET CONDITIONS. I BROUGHT MY CAR INTO THE HYUNDAI DEALER FOR REGULAR MAINTENANCE AND ASKED FOR THEM TO LOOK INTO THE STEERING WHEEL PROBLEM. THE REPRESENTATIVE TOLD ME THAT MY FRONT CONTROL ARM HAD RUSTED INTO THE SUB-FRAME OF MY CAR. WHAT OCCURRED IS WHAT THE NHTSA ID # 09V123000 RECALL WAS SUPPOSED TO FIX. I HAD THE RECALL MAINTENANCE PERFORMED ON MY VEHICLE APPROXIMATELY FIVE MONTHS AGO. I THINK HYUNDAI MOTOR COMPANY SHOULD BE RESPONSIBLE FOR THE REPAIR OF THIS PART BASED ON THE TIME THAT ELAPSED BETWEEN INITIALLY ADDRESSING THE RECALL AND TODAY. FAILURE TO FIX THIS MALFUNCTION WOULD MOST LIKELY RESULT IN A CRASH OR OTHER DAMAGE TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393592March 29, 2011
SUSPENSION:FRONT
2003 - HYUNDAI SANTA FE - MARCH 29, 2011. THE FRONT RIGHT SPRING BROKE ON MY SANTA FE AND PUNCTURED THE TIRE. LUCKLY I WAS JUST PULLING OUT OF A PARKING LOT AND NOT ON THE ROAD. HAD THIS HAPPENED WHILE I WAS DRIVING, I MAY NOT BE HERE TODAY. I HAD TO REPLACE BOTH FRONT SPRINGS, STRUTS, AND FOUR NEW TIRES FOR THE ENTIRE COST OF $1300. I WOULD LIKE HYUNDAI TO BE RESPONSIBLE FOR THIS REPAIR COST SINCE IT WAS THERE DEFECTED SPRING THAT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389889March 11, 2011
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SIGNIFICANT LOSS IN THE STEERING CONTROL. THE CONTACT WAS ABLE TO GAIN CONTROL AND MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/01/11*LJ THE VEHICLE WAS REPAIRED UNDER THE HYUNDAI CORROSION CLASS ACTION AT A COST OF $ 2100. UPDATED 08/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388928March 8, 2011
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
PURCHASED AS A USED VEHICLE WITH 30,000 MI. IN 2008 FROM A DEALERSHIP WITH OWNERS MANUAL MISSING. ON 8-1-2010 WHILE DRIVING HOME FROM WORK, THE VEHICLE ENGINE STOPPED RUNNING ON A BRIDGE ON A BUSY ROADWAY, CAUSING THE VEHICLE TO LOSE POWER STEERING AND POWER BRAKES. OTHER VEHICLES IN THE AREA HAD TO TAKE EVASIVE ACTION CAUSING A IMMEDIATE HAZARDOUS CONDITION. UPON HAVING THE VEHICLE TOWED TO A REPAIR GARAGE, IT WAS DETERMINED THAT THE CAUSE OF THE CATASTROPHIC ENGINE FAILURE WAS THE RESULT OF A DEFECTIVE TIMING BELT THAT WAS A KNOWN ISSUE FOR THIS MODEL AND MAKE OF VEHICLE. THE MANUFACTURER RECOMMENDED CHANGING OF THE TIMING BELT WAS TO BE 60,000 MILES, THUS TELLING ME THE BELT SHOULD HAVE BEEN CHANGED IN 2007 AT THE 60,000 MILE MARK. AS YOU CAN SEE, I BOUGHT THE VEHICLE IN 2008 WILL 30,000 MILES ON IT (NO OWNERS MANUAL). I WAS TOLD I WAS TO BE RESPONSIBLE FOR THE COST OF THE REPLACEMENT MOTOR, WHICH OF COURSE WAS A USED MOTOR BECAUSE THEY REDESIGNED THE 3.5 LITER ENGINE IN 2005 WHEN THIS PROBLEM WAS EVIDENT AND THOSE ENGINES WOULD NOT FIT MY 2003. WHY WAS THERE NOT A RECALL THEN ON THIS FOR ENGINE FAILURE AT THAT TIME? THEY HAD REPLACED THE BELT WITH A NEW DESIGN TIMING CHAIN FOR THE NEWER VEHICLES. WHILE MY VEHICLE WAS UNDER REPAIR, ANOTHER 2003 SANTA FE WAS ALSO IN FOR THE SAME ISSUE. FORTUNATELY, I WAS NOT INJURED, BUT THE POSSIBILITY WAS THERE. A MINUTE EARLIER, I WAS TRAVELING DOWN A STEEP GRADE PRIOR TO THE ENGINE FAILURE. THIS LOOKS LIKE AN INHERENT PROBLEM FOR THE HYUNDAI 3.5 LITER ENGINE, THEY HAD TO GET MY REPLACEMENT ENGINE FROM TEXAS. WERE USED CAR BUYERS AWARE OF THIS PROBLEM WITH THE HYUNDAI 3.5 LITER ENGINE MODELS PRIOR TO 2006? THIS IS A SERIOUS SAFETY VIOLATION. THE VEHICLE ENGINE FAILED WITHOUT WARNING! HOW ABOUT HYUNDAI REIMBURSING ME $4000.00?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386138March 2, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THE BOTTOM OF THE FUEL TANK WAS RUSTED AND LEAKING FUEL. WHENEVER THE VEHICLE WAS PARKED THERE WAS FUEL ON THE GROUND UNDER THE VEHICLE. THE DEALER WAS CONTACTED WHO ADVISED THAT THEY HAD NEVER HEARD OF THE TYPE OF FAILURE AND THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS REPAIRED AT THE CONTACTS EXPENSE. . THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381288February 9, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHEN STOPPED WHILE APPLYING PRESSURE TO THE BRAKE, THE VEHICLE JERKED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 03/08/11 *BF UPDATED 1/4/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375198January 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
FROM TIME TO TIME, MY 2003 HYUNDAI SANTA FE WITH AN AUTOMATIC TRANSMISSION JERKS VIOLENTLY WHILE UNDER NORMAL OPERATING CONDITIONS. SOMETIMES THIS OCCURS WHILE TRAVELING AT A STEADY SPEED (AROUND 40 MPH) AND SOMETIMES IT HAPPENS JUST AFTER I RESUME ACCELERATION AFTER LIFTING OFF OF THE ACCELERATOR (COASTING). I REALLY HAVE TO 'BABY' THE ACCELERATOR ALL OF THE TIME OR THIS WOULD HAPPEN MUCH MORE OFTEN. THERE IS A DEFINITE PROBLEM HERE, WHICH COULD POTENTIALLY CAUSE HARM TO MYSELF AND OTHERS ON THE ROAD. UNFORTUNATELY, I KNOW THAT NOTHING WILL EVER BE DONE TO CORRECT OR ADDRESS THIS PROBLEM. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374051January 4, 2011
SEAT BELTS
IN MY 2003 HYUNDAI SANTA FE, THE DRIVERS SIDE SEAT BELT RECEIVER, FEMALE PART, HAS WORN OUT TWICE IN 99,000 MILES. THE FIRST TIME IT WAS UNDER WARRANTY, THE SECOND TIME I HAD TO PAY. I HAVE NEVER HAD A SEAT BELT RECEIVER WARE OUT BEFORE. THIS IS A SERIOUS DEFECT THAT NHTSA SHOULD ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374053January 4, 2011
LATCHES/LOCKS/LINKAGES
IN MY 2003 HYUNDAI SANTA FE, THE DOOR LATCH CHROME PLATING IS SO THIN THAT IT WORE OUT AND CUT MY WIFE'S HAND AND MY HAND. THIS IS A DEFECT ON BOTH SIDES OF THE CAR. I COMPLAINED TO THE DEALER AND THEY SAID THAT THE DEFECT WAS OUT OF WARRANTY. THIS IS NOT THE MOST SERIOUS DEFECT BUT, QUOTED FROM CARS.COM "HYUNDAI HAS ISSUED A RECALL FOR 91,202 SONATA VEHICLES FROM THE 2002-03 MODEL YEARS, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE RECALL IS DUE TO A THIN CHROME PLATE ON THE INTERIOR DOOR HANDLE." WHEN WILL THE FIX MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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