Hyundai Santa Fe Complaints (2007)

684 consumer complaints on file.

#10255821January 21, 2009
AIR BAGS
AIR BAG WARNING LIGHT CAME ON AND REMAINED ON. FIRST INCIDENT, MAY 2008. I HAVE BROUGHT THE CAR TO THE DEALER THREE TIMES FOR REPAIR OPERATIONS,AND A FEW MORE TIMES FOR DIAGNOSTIC CHECKS,BUT THE PROBLEM PERSISTS. ATTEMPTS AT REPAIR HAVE INCLUDED REPLACEMENT OF THE FRONT PASSENGER SEAT AND THE AIR BAG SYSTEM CONTROL MODULE. SOME OF THOSE REPAIR OPERATIONS SEEMED TO WORK FOR A WHILE,BUT THE PROBLEM KEEPS RETURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254684January 12, 2009
VISIBILITY
THE WASHER FLUID DOES NOT SQUIRT ONTO THE WINDOW. AT BEST, THE FLUID SOMETIMES DRIBBLES OUT AND HITS THE LOWEST PART OF THE WINDOW, BUT ONLY AFTER HOLDING THE WASHER FLUID BUTTON FOR UP TO 30 SECONDS. THE DEALERSHIP TOLD ME THAT THE LINE WAS PROBABLY FROZEN AND THERE WAS NOTHING THEY COULD DO. THEY RECOMMENDED I CHECK THE FLUID LINE FOR BLOCKAGE OR HEAT IT UP WITH A HAIR DRYER. I HAVE THE SAME PROBLEM ON TWO DIFFERENT CARS FROM THE SAME MANUFACTURER, AND THE PROBLEM EXISTS IN ALL TYPES OF WEATHER. DURING LIGHT SNOW AND RAIN, THE WINDOW GETS DIRTY AND I HAVE TO PULL OFF THE ROAD TO CLEAN THE WINDOW IN ORDER TO CONTINUE DRIVING. I THINK THAT'S A SIGNIFICANT SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254249January 8, 2009
AIR BAGS
MY 2007 HYUNDAI SANTA FE WAS IN A ROLLOVER CRASH ON 12/23. NONE OF THE AIR BAGS OPENED. THE CAR IS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10254046January 6, 2009
ELECTRONIC STABILITY CONTROL (ESC)
WE BOUGHT A BRAND NEW 2007 HYUNDAI SANTA FE ON 8/20/07. THE "ESC OFF" LIGHT INTERMITTENTLY ILLUMINATES ON THE DASHBOARD. THE FIRST TIME I TOOK IT TO THE DEALER FOR THE PROBLEM WAS AT 765 MILES ON 9/13/07. A SPECIAL PART WAS ORDERED PER THE REPAIR ORDER. THE NEXT TIME I TOOK IT TO THE DEALER FOR THE SAME PROBLEM WAS ON 10/4/07 AT 1863 MILES. ON 9/4/08 AT 14721 MILES, IT HAPPENED AGAIN. THIS TIME I HAD AN INCIDENT RIGHT NEAR THE DEALER WHERE THE CAR LURCHED FORWARD AND PULLED TO THE RIGHT. THANKFULLY I DID NOT HAVE AN ACCIDENT. THE REPAIR ORDER STATES THE DEALER COULD NOT DUPLICATE CUSTOMER CONCERN. ON 10/2/08, AT 15462 MILES, I AGAIN TOOK THE CAR TO THE DEALER TO HAVE THE CAR LOOKED AT FOR THE SAME PROBLEM, THE "ESC OFF" LIGHT ILLUMINATING ON THE DASH. THE REPAIR ORDER STATES A "TAB BROKEN?" ON 10/13/08, I WAS DRIVING DOWN I-95 IN CHERRY HILL, NJ (125 MILES FROM HOME) WHEN THE "ESC OFF" LIGHT CAME ON AGAIN. THE CAR AGAIN MADE A SCRAPING NOISE UNDER THE ENGINE. THE CAR SUDDENLY LURCHED FORWARD AGAIN. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, TURNED IT BACK ON AND PULLED ONTO THE HIGHWAY AGAIN. THE SAME THING HAPPENED. IT WAS TOWED TO BURNS HYUNDAI IN CHERRY HILL. THE SERVICE MANAGER SAID IT WAS A BROKEN YAW RING. AFTER THAT IT SEEMED FINE FOR A WHILE BUT WITHIN THE LAST SEVERAL WEEKS, THE "ESC OFF" LIGHT HAS COME ON INTERMITTENTLY AT MILES 17697, 18948, 19292 AND 20076. I HAVEN'T HAD THE DRAGGING SOUND UNDER THE HOOD; HOWEVER, I DON'T UNDERSTAND WHY THIS PROBLEM HASN'T BEEN ABLE TO BE FIXED. IF YOU CAN HELP ME TO RESOLVE THIS PROBLEM, I WOULD GREATLY APPRECIATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252976December 28, 2008
STEERING
UPDATE FOR MY 2007 SANTA FE STEERING, PULLING. I WENT TO THE BETTER BUSINESS BUREAU THE REPORT CAME BACK THERE IS A NORMAL PULL TO THE RIGHT. THE CONSUMER SHOULD BE TOLD ABOUT THIS PROBLEM SINCE IT AFFECTS THE TIRES WEARING OUT SOONER THAN THE TIRE MANUFACTURES STATES. THERE IS A HEAVY PULL WHEN YOU ACCELERATE HARD AT ABOUT 40 MPH. IS THIS NORMAL? THE WHEEL REALLY TURNS THE WHEEL TO A HALF A TURN TO THE RIGHT. OF COURSE YOU HAVE TO HOLD THE WHEEL BUT YOU FEEL IT PULLING. WHEN YOU TEST THE PULLING ON A SAFE AREA LET LOOSE OF THE WHEEL A LITTLE THEN YOU'LL FEEL IT MOVE. I'M AFRAID WHEN YOU TAP THE GAS PEDAL A LITTLE ON THE DAYS IT SNOWS; DO YOU PASS OR NOT PASS ,ANYONE OR WHAT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250604December 3, 2008
VISIBILITY
A CRACK APPEARED IN MY WINDSHIELD. IT LOOKS TO HAVE ORIGINATED FROM THE BASE OF THE WINDSHIELD AND NOTHING HAS DAMAGED MY WINDSHIELD PRIOR. IT LOOKS LIKE IT'S CRACKING FROM THE INSIDE OF THE GLASS. I HAVE TO GET AN ESTIMATE ON HOW MUCH IT'S GOING TO COST TO REPAIR FROM MY INSURANCE COMPANY TODAY. THE SAME THING HAPPENED TO MY FRIENDS 2007 HYUNDAI SANTE FE A WHILE AFTER SHE BOUGHT IT LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249761November 25, 2008
SEAT BELTS
THE REAR PASSENGER SEAT BELT OF MY 2007 HYUNDAI SANTA FE AT TIMES DOES NOT WORK BECAUSE THE RECEPTOR SLIDES DOWN DEEP INTO THE POCKET AND IS IMPOSSIBLE FOR ME TO RETRIEVE. THIS HAS HAPPENED THREE TIMES AND I TOOK IT TO THE DEALERSHIP TWICE AND WAS TOLD IT WAS A DESIGN DEFECT AND THEY COULD NOT DO ANYTHING BECAUSE FEDERAL REGULATIONS PROHIBITED THEM. WE WERE COMING HOME TWO WEEKS AGO AND MY FRIEND COULD NOT BUCKLE UP AND WE WERE TRAVELING 60MPH AND I WAS NERVOUS. THE MANAGER PLACED A STYROFOAM PIECE IN THE SLIT AND SAID HE HOPED IT WORKED. HAVE YOU HAD ANY OTHER COMPLAINTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249804November 25, 2008
AIR BAGS
2007 SANTA FE TAKEN IN FOR THE 2ND TIME TODAY AS THE AIRBAG INDICATOR LIGHT IS PERMANENTLY ON. THE 1ST TIME THIS HAPPENED (FEW MONTHS AGO) THEY REPLACED THE SENSOR, BUT IT HAS HAPPENED AGAIN. AT THE SAME TIME, THE 'BEEP' WHEN LOCKING THE CAR DISAPPEARS. AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246765October 26, 2008
AIR BAGS
AIR BAG LIGHT IS ON FOR THE THIRD TIME IN TWO YEARS OF OWNERSHIP, DEALER CLAIMS TO HAVE REPLACED A SENSOR ON THE SECOND VISIT. I AM CONCERNED IN THE UNLIKELY EVENT OF A FRONTAL CRASH THE AIR BAGS WILL NOT DEPLOY. IT ALSO CAUSES THE ALARM TO GO OFF 15 SECONDS AFTER LOCKING DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243973September 30, 2008
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
THE PASSENGER FRONT AIR BAG SENSOR LOCATED IN THE SEAT DOES NOT CORRECTLY CLASSIFY MY WIFE (130 LBS.) AS AN ADULT. AS A RESULT, THE PASSENGER FRONT AIR BAG AND PASSENGER SIDE IMPACT AIR BAGS ARE NOT CONSISTENTLY ACTIVATED. THE "PASSENGER AIR BAG OFF" INDICATOR LIGHT LOCATED ON THE DASH IS ON AT LEAST 30% OR MORE OF THE TIME OF TRAVEL. THIS SYSTEM IS NOT DEPENDABLE IN THE EVENT OF A FRONT OR SIDE IMPACT. THERE IS NO WAY TO KNOW WHEN THE SYSTEM WILL BE ACTIVATED AND PROTECTING MY WIFE. SHE WEIGHS 130 POUNDS IN BODY WEIGHT. I BELIEVE THE SENSOR IN THE SEAT IS POORLY DESIGNED AND ULTIMATELY UNRELIABLE AND UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242112September 14, 2008
AIR BAGS:FRONTAL
HYUNDAI SANTA FE PASSENGER SIDE AIR BAG DOES NOT RECOGNIZE SMALL ADULT (WEIGHT 100 - 125). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241997September 12, 2008
EQUIPMENT:OTHER:LABELS
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V272000 (EQUIPMENT:OTHER:LABELS). HE PURCHASED THE VEHICLE FOR THE TOWING PACKAGE THAT WAS INCLUDED. THE RECALL REPAIRS WOULD CHANGE THE AMOUNT OF WEIGHT THE VEHICLE WAS ALLOTTED TO TOW. THE INITIAL LABEL INCORRECTLY LISTS THE GROSS AXLE WEIGHT RATINGS. THE INITIAL WEIGHT RATINGS WERE 2,976 FOR THE FRONT AND 3,197 FOR THE REAR. THE NEW RATING LABELS WOULD DROP THE WEIGHT TO 2,910 FOR THE FRONT AND 3,131 FOR THE REAR, CAUSING CONFLICT WITH THE EQUIPMENT WEIGHT NEEDING TO BE TOWED. THE DATABASE WOULD NOT TAKE THE VIN THAT THE CONTACT PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 29,000. UPDATED 10-07-08 *BF UPDATED 10/09/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241167September 6, 2008
AIR BAGS:FRONTAL
WE HAVE A 2007 HYUNDAI SANTA FE AND THE FRONT PASSENGER SEAT AIR BAG INDICATOR IS MALFUNCTIONING. MY WIFE (THE PASSENGER) IS 5' 3' AND 115 POUNDS. SHE SITS IN THE SEAT PROPERLY AS STATED IN THE MANUAL, HOWEVER SOMETIMES THE AIR BAG LIGHT IS ILLUMINATED "OFF" INDICATING THAT THE SYSTEM IS NOT ACTIVE (AIR BAG SYSTEM WILL NOT ENGAGE IN CASE OF A FRONTAL CRASH), OTHER TIMES (30%) IT WORKS PROPERLY. I'VE TAKEN IT TO THE DEALER 3 TIMES, 4379, 5767 AND 11,421 MILES. THEY REPLACED THE SEAT BUT IT DIDN'T CHANGE ANYTHING. THEY SAID THEY COULD DO NOTHING ELSE AND MY WIFE SHOULD SIT IN THE BACK SEAT. WHEN WE TEST DROVE THIS VEHICLE EVERYTHING WORKED FINE, THREE WEEKS LATER THE PROBLEM STARTED. MY WIFE AND I HAVE BECOME RELUCTANT TO DRIVE THIS VEHICLE IN ITS CURRENT CONDITION. IF HYUNDAI MOTOR AMERICA CANNOT FIX THIS PROBLEM AS THEY HAVE STATED, THEY SHOULD REPLACE OR BUY THIS (THESE) VEHICLES BACK. I CAN'T UNDERSTAND HOW THIS VEHICLE RECEIVED A 5 STAR CRASH RATING WITH SO MANY SIMILAR COMPLAINS ABOUT THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239690August 25, 2008
SUSPENSION, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
MAJOR PROBLEMS WITH OUR 2007 HYUNDAI SANTA FE INCLUDING GAS TANK DOOR LATCH NEEDING TO BE REPLACED, CAR SHAKING UNCONTROLLABLY, WHICH THE DEALER DIAGNOSED AS A COIL ISSUE. THE LAST PROBLEM LED TO THE CAR BEING TOWED TO THE DEALER. THEY ARE REPLACING THE TRANSMISSION DUE A FAILURE OF THE CAR TO ACCELERATE AND THEN LURCH INTO GEAR, CREATING A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239216August 21, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN A 150 LBS. OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR STATES THAT THE AIR BAG IS INOPERATIVE. IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT PROPERLY DEPLOY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE THE FIRST TIME. DURING THE SECOND VISIT TO THE DEALER, THE FAILURE WAS DUPLICATED; HOWEVER, THEY COULD NOT PROVIDE A REMEDY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238980August 20, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE FRONT PASSENGER SIDE OCCUPANT SYSTEM LIGHT ILLUMINATED WHEN A 120 LBS. ADULT WAS SEATED IN THE PASSENGER SEAT. THE DEALER STATED THAT THE SYSTEM WAS OPERATING PROPERLY AND THERE WAS NO FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). THE CURRENT MILEAGE WAS 7,800 AND FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238851August 19, 2008
AIR BAGS:FRONTAL
PASSENGER AIRBAG ON/OFF INDICATOR LIGHT READS OFF, ALTHOUGH A 5'3", 125LB ADULT IS SEATED IN PASSENGER. BROUGHT TO DEALER SERVICE DEPT ATTENTION, TOLD I NEEDED TO WIGGLE IN THE SEAT TO GET ALL FOUR SENSORS TO ACTIVATE. OCCASIONALLY THIS TECHNIQUE WILL GET THE LIGHT TO NO LONGER ILLUMINATE, BUT IF YOU MOVE YOUR POSITION SLIGHTLY - THE LIGHT READ OFF ONCE AGAIN.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238604August 17, 2008
AIR BAGS:FRONTAL
AIR BAG OFF LIGHT STAY ON EVEN WHEN A SMALLER ADULT OF 120LBS IS SITTING IN THE FRONT PASSENGER SEAT. VERY SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237957August 13, 2008
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL
AIR BAG LIGHT COMES ON AND PANIC ALARM GOES OFF BY ITSELF. AFTER EACH EVENT, ALARM WILL NOT FULLY RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237608August 10, 2008
TIRES
P235/60R18 ON HYUNDAI SANTA FE LESS THAN 30,000 MILES AND WE HAD TO REPLACE TWO TIRES DUE TO UNEVEN WEAR .......... NOW WE RECEIVE A RECALL NOTICE THAT TIRES ARE AFFECTED BY INCORRECT TIRE PRESSURE LABEL. DO WE HAVE ANY RECOURSE? WE EXPECTED TIRES TO LAST MUCH LONGER ON THIS CAR!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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