Hyundai Santa Fe Complaints (2007)

684 consumer complaints on file.

#10327184April 23, 2010
AIR BAGS, AIR BAGS:SIDE/WINDOW
WHEN MY WIFE IS SEATED IN THE PASSENGER SEAT THE AIR BAG SENSOR WILL NOT RECOGNIZE THAT A PERSON IS OCCUPYING THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 140 LBS. THIS HAS BEEN A REGULAR PROBLEM FOR THE LAST FEW YEARS AND HAS NOT GONE AWAY. IT IS THE SAME PROBLEM AS THE CURRENT NHTSA CAMPAIGN (08V161000) FOR 2006-2008 HYUNDAI SONATAS FOR WHICH HYUNDAI HAS ISSUED A RECALL. WE HAVE VISITED MULTIPLE DEALERSHIPS AND THEY HAVE ALL TOLD US THIS IS A COMMON PROBLEM WITH THE SANTA FE, HOWEVER SINCE HYUNDAI HAS NOT ISSUED A RECALL THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS BOTH THE FRONT AND SIDE PASSENGER AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR DEATH TO A PASSENGER. WE CURRENTLY OWN A 2007 HYUNDAI SANTA FE WITH 37,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327189April 23, 2010
AIR BAGS
I OWN A 2007 SANTA FE WITH 30,000 MILES. WHEN I AM SEATED ON THE PASSENGER SIDE THE AIR BAG SENSOR WILL STATE THAT IT IS INOPERATIVE, NOT RECOGNIZING ME AS A PASSENGER. I WEIGH 134 LBS WHICH SHOULD BE MORE THAN ENOUGH FOR THE AIR BAG SENSOR AND I AM REALLY CONCERNED SINCE THE FRONT AIRBAG WILL NOT WORK IN THE EVENT OF A CRASH. THAT COULD RESULT IN AN INJURY TO ME OR SOMEONE OF SIMILAR SIZE. I HAVE TALKED WITH TWO DEALERSHIPS ABOUT THIS ISSUE. BOTH RECOGNIZED THE ISSUE AS A COMMON PROBLEM. THE FIRST DEALERSHIP TOLD ME THAT NOTHING COULD BE DONE UNLESS HYUNDAI ISSUES A RECALL LIKE THEY DID FOR THE SONATAS (SEE CAMPAIGN ID 08V161000). THE SECOND DEALER OFFERED TO REPLACE THE SEAT (WHICH THEY DID BACK IN 2009), HOWEVER THAT HAS DID NOT SOLVED THE PROBLEM AT ALL. PLEASE CONSIDER RESEARCHING THIS ISSUE AS HYUNDAI HAS RECOGNIZED THIS PROBLEM WITH THE SONATAS ALREADY AND IT IS THE SAME ISSUE IN THE SANTA FE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325278April 8, 2010
STRUCTURE, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
LETTER REGARDING THE ELECTRICAL PROBLEMS HE HAS EXPERIENCED WITH HIS 2007 HYUNDAI SANTA FE. *TGW THE CONSUMER STATED WHENEVER HE PARKED NEAR ELECTRICAL TOWERS, THE LOCKS ON THE DOOR WOULD MALFUNCTION, THE CRUISE CONTROL LIGHT WOULD NOT GO OUT, THE WINDOWS WOULD NOT GO UP, THE GEAR BOX WOULD NOT DISPLAY WHICH GEAR THE VEHICLE WAS IN. THE CLIMATE CONTROL NEVER FUNCTIONED ACCORDING TO THE MANUAL. THE CRUISE CONTROL SOMETIME EXCEEDED THE SET SPEED OVER OR DOWN LONG INCLINES. THE DRIVER'S SEAT WHICH WAS ELECTRONIC SAT UP TOO HIGH. THE ROOF RACK CROSS BAR WAS TOO FAR, WHICH ALLOWED AIR TO PULL OFF THE LOADS. THE TIRE JACK WAS NOT SUFFICIENT FOR THE VEHICLE*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323974April 6, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE RUBBER HOUSING AROUND THE WINDSHIELD CAME OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO HAVE THE STRIP REPLACED. THE CONTACT WAS CONCERNED THAT BECAUSE OF THE FAILURE, THE WINDSHIELD COULD HAVE BECOME SEPARATED WHILE THE CONTACT WAS DRIVING. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321885March 24, 2010
SERVICE BRAKES, HYDRAULIC
TOOK CAR IN FOR ISSUE UNRELATED TO BRAKES DURING COURTESY INSPECTION FOUND REAR BRAKES NEED REPAIR. SCORES PER WHEEL WHERE ARE AS FOLLOWS LF 10 RF 10 LR2 RR 8. THE VARIANCE SEEMS TO INDICATE AN ISSUE AND A BRIEF INTERNET SEARCH FOUND NUMEROUS SIMILAR COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320945March 19, 2010
STEERING, ELECTRICAL SYSTEM
FOLLOW UP TO COMPLAINTS #'S 10319062-10319460-10319463. VEHICLE POWER STEERING LOSS HAS BEEN CORRECTED BY HYUNDAI DEALER. BE ADVISED THAT THE CAUSE FOR THE LOSS OF THE POWER STEERING WAS (THE PULLEY SEPARATED DAMAGING BELT). (BALANCER FELL APART AND BALANCER AND BELT WERE REPLACED). VEHICLE ONLY HAD 12,869 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320239March 16, 2010
SERVICE BRAKES, HYDRAULIC
BACK DRIVER SIDE CALIPER OVERHEATED ON A 2007 HYUNDAI SANTA FE WITH 32,000 MILES ON IT. THE BRAKE PADS WERE RUINED AS THE VEHICLE WAS BEING DRIVEN ONE DAY 3/15/2010. I DROVE OVER 200 MILES BEFORE I HEARD THE LOUD DRONING SOUND OF THE BRAKES. EVEN WHEN THE BRAKES WERE NOT ENGAGED THE CALIPER WAS STILL PRESSING AGAINST THE BRAKE PAD. SMOKE COMING FROM THE WHEEL AS WELL AS RESIDUE ON THE RIMS.THE DEALERSHIP WILL NOT FIX IT UNDER WARRANTY AS PER HYUNDAIS INSTRUCTIONS. THE COST WILL BE #300.00-$400.00 AND THEY SAID IT WAS CAUSED BY RUST WHICH THEY SAID THEY SAW IN OTHER SANTA FE'S. I BELIEVE THIS IS A SERIOUS DEFECT IN THE VEHICLE AS THE TIRE COULD CATCH FIRE AND EXPLODE CAUSING A DANGEROUS ACCIDENT. HYUNDAI DOESN'T SEE A PROBLEM WITH THIS AND WILL NOT WARRANTY THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319458March 13, 2010
STEERING, ELECTRICAL SYSTEM
WHILE MAKING A RIGHT HAND TURN GOING FROM AN EASTWARD DIRECTION TO A SOUTHERN DIRECTION THE POWER STEERING ON MY VEHICLE WENT DEAD, THE RED DRIVER SEAT BELT LIGHT CAME ON AND IN A FEW SECONDS THE POWER STEERING CAME BACK AND THE EAT BELT LIGHT WENT OFF. TRAVELING AT A VERY SLOW SPEED IN A RURAL AREA OF TOWN.. AFTER INCIDENT I DROVE HOME WITHOUT ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319463March 13, 2010
STEERING, ELECTRICAL SYSTEM
WHILE DRIVING IN A SOUTHERN DIRECTION I MADE A LEFT HAND TURN IN AN EASTERN DIRECTION, AS I WAS MAKING THE TURN I HEARD A LOUD SOUND SIMILAR TO THE DROPPING OF A HEAVY OBJECT AND IMMEDIATELY AFTERWARD THE POWER STEERING ON MY CAR WENT DEAD AND THE RED BATTERY LIGHT IN THE DASH CAME ON. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND I STOPPED. THE RED BATTERY LIGHT WAS STILL ON, I THAN TURNED THE KEY TO TURN THE MOTOR OFF AND WHEN I STARTED THE CAR AGAIN THE RED LIGHT WAS STILL ON AND I DID NOT HAVE POWER STEERING. AS I WAS CLOSE TO MY HOME, I PROCEEDED TO DRIVE HOME AND PARK THE CAR IN THE DRIVEWAY, THE POWER STEERING WAS NOT WORKING AND THE RED BATTERY LIGHT WAS STILL ON. SINCE THIS IS THE THIRD TIME THAT I HAVE EXPERIENCED THE LOSS OF THE POWER STEERING I AM GOING TO HAVE THE CAR TRANSPORTED TO THE DEALERS SERVICE SHOP FOR INSPECTION. THE FIRST TIME THAT I EXPERIENCED THE LOSS OF THE POWER STEERING AN INSPECTION WAS MADE BY THE SERVICE MECHANICS OF THE DEALER, AND THEY AFTER KEEPING THE CAR SEVERAL DAYS COULD FIND NOTHING WRONG. IF THESE INCIDENTS WOULD HAVE OCCURRED WHILE I WAS DRIVING ON THE N.J. TURNPIKE I FEEL THAT THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319460March 13, 2010
STEERING, ELECTRICAL SYSTEM
WHILE MAKING A RIGHT HAND TURN GOING FROM AN EASTWARD DIRECTION TO A SOUTHERN DIRECTION THE POWER STEERING ON MY VEHICLE WENT DEAD, THE RED DRIVER SEAT BELT LIGHT CAME ON AND IN A FEW SECONDS THE POWER STEERING CAME BACK AND THE EAT BELT LIGHT WENT OFF. TRAVELING AT A VERY SLOW SPEED IN A RURAL AREA OF TOWN.. AFTER INCIDENT I DROVE HOME WITHOUT ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319062March 11, 2010
STEERING
WHILE DRIVING AT A SLOW SPEED THE POWER STEERING WENT OUT AND CAR DASH LIGHTS WENT OUT AND CAR APPEARED TO HAVE STALLED AND WITHIN A FEW SECONDS THE POWER STEERING WAS AGAIN ENGAGED. THIS OCCURRED AS I WAS ROUNDING A CURVE IN THE ROAD. DEALER COULD FIND NOTHING WRONG WITH CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317413March 6, 2010
VEHICLE SPEED CONTROL
DRIVING ON THE GARDEN STATE PKWY IN NJ, THE CAR ACCELERATED TO 80MPH AND WOULD NOT SLOW DOWN OR STOP. DESPITE BOTH FEET ON BRAKE, THE CAR WOULD NOT SLOW DOWN. THE INCIDENT LASTED FOR 5-10 MINUTES AND DISENGAGED BY ITSELF. SERVICED FOR ABOVE BY DEALER ON 5/2/09-REMAINED UNTIL 5/6/10 AND IT WAS REPORTED THERE WAS NO MECHANICAL ISSUE-"IT MUST HAVE BEEN THE FLOOR MAT". CUSTOMER SERVICE WAS INVOLVED, GOING UP TO REGIONAL REP, WHO REITERATED THERE WAS NOTHING MECHANICALLY WRONG WITH THE CAR-IT WAS DRIVER ERROR. THEY ALSO SUGGESTED IT MAY HAVE BEEN AN ACCIDENTAL CRUISE CONTROL ENGAGEMENT BY DRIVER, BUT HAD NO EXPLANATION FOR WHY IT DID NOT DISENGAGE WHEN BRAKE WAS APPLIED. THEY MAINTAINED IT WAS DRIVER ERROR, PROBABLY THE FLOOR MAT. THE INCIDENT SEEMS SIMILAR TO THE RECENT TOYOTA PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316559March 4, 2010
POWER TRAIN
WHILE COMING TO A STOP THE CAR STARTED TO ACCELERATE ON IT'S OWN. I PUT MORE PRESSURE ON THE BRAKE, BUT WOULD NOT HOLD, I PUT THE CAR INTO NEUTRAL AND TURNED OFF THE KEY. WHEN I RESTARTED IT WAS OK BUT MY AIR BAG LIGHT WAS ON. WHEN I GOT HOME I PARKED AND PRESSED THE KEY REMOTE TO LOCK, THE DOORS LOCKED BUT THE LIGHTS DID NOT FLASH. I THEN RESTARTED THE CAR, SHUT IT OF AND RELOCKED. THIS TIME THE LIGHTS FLASHED BUT AFTER ABOUT 30 SEC. THE CAR ALARM WOULD SOUND. I AGAIN RESTARTED AND SHUT IT OFF, RELOCKED AND AGAIN THE ALARM. I THEN DISCONNECTED THE BATTERY AND RECONNECTED. EVERYTHING SEEMS TO BE WORKING PROPERLY NOW AND THE AIR BAG LIGHT ALSO WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314180February 25, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2007 HYUNDAI SANTE-FE PURCHASED NEW FROM PLAZA HYUNDAI, LTD, 2740 NOSTRAND AVENUE IN 2006, ON OCTOBER 3, 2007 WHILE SITTING IN VEHICLE I NOTICED SMOKE COMING FROM THE DASHBOARD AND THEN THE WINDSHIELD CRACKED. I TOOK THE VEHICLE TO PLAZA HYUNDAI, THEY INSISTED THE DAMAGE WAS CAUSED BY A ROCK AND SAID I SHOULD CONTACT MY INSURANCE COMPANY WHICH I DID, THEIR INVESTIGATION FOUND THAT THE DAMAGE WAS CAUSED BY A "DEFECTIVE WIRING IN THE DEFROSTER CAUSED A FIRE WHICH RESULTED IN DAMAGE TO WINDSHIELD." THIS REPORT WAS GIVEN TO THE DEALERSHIP AND STILL THEY REFUSE TO REPAIR MY VEHICLE. DUE TO SERIOUS HEALTH ISSUES, I HAVE NOT BEEN ABLE TO PURSUE THIS ISSUE AND THE VEHICLE HAS BEEN IN STORAGE. I HAVE RESUMED MY ATTEMPTS TO GET HYUNDAI TO TAKE RESPONSIBILITY FOR THE DAMAGES AND FIX THE FAULTY WIRING, AS OF 2/22/10 THEY STILL REFUSE TO EVEN INSPECT THE VEHICLE. THE VEHICLE IS DEFECTIVE AND I WAS ADVISED NOT TO DRIVE IT AGAIN UNTIL THE PROBLEM WAS SOLVED. I PAID OVER $30,000 FOR THE VEHICLE AND HAVE BEEN UNABLE TO USE IT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10308670February 11, 2010
SUSPENSION
TIRES START CUPPING AROUND 6,000 MILES ON NEW TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308252February 10, 2010
VEHICLE SPEED CONTROL
2007 HYUNDAI SANTA FE, WE HAD A PROBLEM WITH THE CAR ACCELERATE WHEN THE BRAKES ARE APPLIED. WE TOOK IT TO BOUCHER FOR REPAIR. THEY SAID NOTHING WAS WRONG BUT THEY REPLACED THE COMPUTER BOX. THE CAR STILL HAS PROBLEMS IN COLD WEATHER. THIS ALSO LEAD TO BRAKE PAD FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303720February 1, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKE PROBLEM IN A 2007 HYUNDAI SANTE FE VEHICLE WITH 29K MILEAGE. LEFT REAR BRAKE CALIPER STICKS INTERMITTENTLY CAUSING HIGH PITCH SQUEALING/SCRAPING NOISE AND HOT WHEEL HUB. MULTIPLE OTHER CUSTOMERS REPORT THE SAME ISSUE ON WEBSITE FORUM @HYUNDAI SANTE FE CARSPACE AUTOMOTIVE FORUM. MANY WITH MUCH LOWER MILEAGE CLAIMS. MY DEALER INSPECTED AND SAID NOTHING COULD BE FOUND WRONG. ROOT CAUSE ANALYSIS POINTS TO REAR BRAKE CALIPER ASSEMBLY RUSTS FROM SALT CORROSION AND CAUSES THE CALIPER TO STICK ON THE BRAKE WHILE DRIVING WITH FOOT OFF THE BRAKE. PROBLEM RESURFACED 50 DAYS LATER. WAITING FOR MY APPOINTMENT TO HAVE DEALER LOOK AT THE ISSUE READDRESS THE PROBLEM. HYUNDAI TECHNICAL SAFETY BULLETIN 08-BR-002 DATED 12/2008 CALLS FOR CLEANING AND GREASING THE PAD CONTACT SURFACE OF THE CALIPER CARRIER TO RECTIFY THE CAUSE. THIS DOES NOT ADDRESS THE ROOT CAUSE OF MATERIAL DEFECT OF RUSTING ON REAR BRAKE CALIPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298925January 10, 2010
TIRES
I OWN A 2007 HYUNDAI SANTA FE. I NOW HAVE 50K ON MY VEHICLE AND I AM GOING ON MY THIRD SET OF TIRES. THE LAST SET OF TIRES I BOUGHT COST JUST UNDER $900.00. IT HAS BEEN BACK TO THE DEALER THREE TIMES WITH ABOUT FIVE PHONE CALLS AND EVERY TIME THEY TELL ME THAT THEY KNOW NOTHING ABOUT THIS PROBLEM AND NO ONE ELSE HAS THIS PROBLEM. I HAVE HAD IT ALIGNED BUT NO CHANGES WERE MADE BECAUSE EVERYTHING IS WITHIN SPECS. JUST HAD IT BACK TO THE DEALER TO CHECK SUSPENSION AND AGAIN TO FIND THE SAME PROBLEM, BUT ONCE AGAIN THEY SAID NOTHING IS WRONG. BUT YET I AM WEARING THE INSIDES OFF OF MY TIRES ABOUT EVERY 20K. THERE HAS TO BE A FIX FOR THIS BUT HYUNDAI TELLS ME THERE IS NOTHING WRONG. THIS PROB HAS TO BE KNOWN ABOUT BECAUSE IT IS ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295825December 15, 2009
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. WHILE AT A STOP SHE WAS REAR-ENDED. AFTER THE CRASH SHE RECEIVED RECALL NOTICE NUMBER 09V122000(SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) . THE DEALER WAS NOTIFIED, AND SHE WAS REFERRED TO HER INSURANCE COMPANY. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY FOR BODY DAMAGES. THE FAILURE AND CURRENT MILEAGES WERE 46000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10295196December 10, 2009
VISIBILITY
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE DRIVER-SIDE SUN VISOR SUPPORT MECHANISM ATTACHED TO THE ROOF HAD FRACTURED. THE DEFECTIVE SUN VISOR OBSTRUCTED THE DRIVER'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC STATED THAT THE SUN VISOR REQUIRED REPLACEMENT. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 43,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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