Hyundai Santa Fe Complaints (2013)

605 consumer complaints on file.

#11581888April 9, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581902April 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving the vehicle on the left lane of the freeway and the acceleration suddenly gave out. The car began to slow even when I pushed on the gas. Heat gage was fine and no lights went on. I quickly got over 4 lanes of traffic to the next exit and was able to pull over to the side of the road. White smoke began to billow out of the hood on the offramp and all the emergency light indicators came on at once. I turned the car off and the smoke turned black. I popped the hood and flames leapt out from under the hood. I jump out of the car and ran, leaving everything behind. I got safety away from the car and called 911. All of this happened within 2 minutes of losing acceleration. I typically have my two children in car seats in the car for school drop off and, [XXX] , they weren't with me. The fire overtook the front quickly and spread to the main cabin. By the time the fire department arrived (appx. 5-7 min) the car was completely engulfed. Nothing was salvaged. There is a fire report with the fire department. The police were not called. The car had gone through a full inspection and oil change one month prior and had no warning signs or issues. I lost a number of things in the car, including my purse, work items, kid's items, car seats, etc. Just after the incident, I developed a cough and severe headache that lasted two days. I also twisted my knee while running away, exacerbating an old injury. I am also dealing with acute mental health symptoms and am seeing a psychologist. I have not yet returned to work due to brain fog and exhaustion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11581626April 7, 2024
ENGINE
My engine failed at an intersection exiting highway. Found out this is a recalled engine. Vehicle stalled, without any warning. Lights came on after the stall. Vehicle would not restart. Had to wait at intersection for tow truck. Vehicle currently at reed hyundai Missouri, under going a 6 month wait to be told crankshaft part of engine failed. Hyundai not wanting to cover their recalled engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580528April 1, 2024
UNKNOWN OR OTHER
Hyundai is taking an extensive period of time to repair a current recall. Owners were notified to park vehicles away from other structures and other vehicles. Since I've had to park my vehicle outside of my garage, my vehicle has been broken into. I installed remote start because I physically was unable to scrape the ice off my windshield. The delays in this "fix' have cost me frustration and money. I've called Hyundai each month to check in and nobody has an answer. As of this moment, we have no notification of how soon a repair can be made. I'd like to sell or trade my vehicle in, but with an open recall without a current repair, the value is not the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580122March 29, 2024
ENGINE AND ENGINE COOLING
The contact owned a 2013 Hyundai Santa Fe. The contact stated that while her husband was driving at an undisclosed speed, a gasoline and smoke odor was ventilating into the interior of the vehicle through the vents, after which the driver observed flames emanating from the engine compartment on the passenger side of the vehicle, prompting him to pull to the shoulder of the roadway. Upon exiting the vehicle, the vehicle became fully engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The ABS warning light was illuminated. A fire report was filed. A police report was reported, and injuries were reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The contact stated that though medical treatment was not sought, the driver sustained minor injuries to his right arm, and a passenger sustained a quarter-sized burn to his right leg. The manufacturer was not notified of the failure. The failure mileage was 138,000.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11579379March 25, 2024
UNKNOWN OR OTHER
Hyundai announced recall over 6 months ago and there is still no remedy. Manufacturer Recall Number 251 NHTSA Recall Number 23V651000 They advise to park outside. I've been parking outside for these 6 months, while I have a perfectly good garage available. Since I've been parking outside, I've been concerned over a number of issues: safety walking outside at night, possible theft, slipping on ice/snow (which I've done a couple of times). My windshield also got cracked. While I can't prove that happened while parked outside, I think that it was. This vehicle has had many recalls before, but nothing that ever took this long. Is there any way to push this along?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578650March 21, 2024
SUSPENSION
We brought our vehicle into the dealer for a recall for undercoating on [XXX]. The work was completed by Tarbox Hyundai in north kingstown ri. We noticed our car started drifting to the right and our tire was out of align. We brought the car to our local mechanic and were told that the entire under carriage is rotting away and needs to be replaced. I feel Hyundai should be responsible for this because they knew about it and didn't tell us. Instead they just did the undercoating trying to hide the fact that is was completely rotted. thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578675March 21, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578416March 20, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578470March 20, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sante Fe. The contact received notification of NHTSA Campaign Number: 23V651000 ( Service Brakes, Hydraulic), however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577277March 14, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576966March 12, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Please reference NHTSA recall number 23V651000. I am registering a complaint because the manufacturer has failed to remedy this safety issue in a timely manner. It is a fire hazard. Our vehicle is among the affected. This needs to be rectified immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576541March 11, 2024
UNKNOWN OR OTHER
The driver door doesn't latch correctly and vehicle says door is open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576299March 8, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
There is a very serious recall (fire danger when parked due to brake fluid leak) and Hyundai has not made efforts on next steps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575673March 5, 2024
STRUCTURE:BODY
Interior lights will not turn off when car is turned off and door is opened. Open door warning stays on dash while driving. Doors will not stay locked. Car does not make beep noise when locking with fob. Radio stays on when car is off and door has been opened and then closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573713February 23, 2024
ENGINE
Hampton Hyundai in Fort Walton Beach, FL is refusing to do an inspection for Recall Campaign 162 (NHTSA #17V226000). Per the safety recall campaign, if the engine is experiencing issues as described by the campaign, the dealership must perform an inspection and do repairs as necessary under the safety recall. Hampton Hyundai is refusing to do such an inspection. Instead they are quoting $16.9k for a new engine but refusing to provide any diagnostic results or answer questions on the status of the engine or recall. For a dealership to ignore a safety recall campaign is not simply an unethical business practice, it is a danger to the public and to Hyundai customers. The NHTSA must address a dealership that refuses to acknowledge safety recalls or do the necessary inspections and repairs to ensure the safety of those on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571162February 10, 2024
SERVICE BRAKES
Recall on below since September 2023 and they still have no remedy/fix available. Due to fire hazard I'm unable to park my car in my garage or near the house & says could cause fire while driving. How long is deemed unacceptable for no fix provided? Recall: THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD LEAK BRAKE FLUID INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME. AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE WHILE PARKED OR DRIVING. NHTSA Recall #23V651000. Hyundai campaign recall #251
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570529February 7, 2024
ENGINE
After reading through many complaints on this site for the engines seizing up and burning excessive oil, I decided to add my complaint in hopes that Hyundai will issue a recall and fix the problem. My problem: 1. My car is burning excessive oil. 2. Low oil warning lights are not displaying on dash. I'm sure the lack of oil is the root cause of the engine seizures other Santa Fe owners reported. Oil does not register on my dipstick less than 3000 miles after an oil change and the oil pressure warning light does not illuminate. There is no visible leak on my garage floor where the car is parked overnight. I've started adding oil between oil changes. I added 2 quarts this month and still registered low on the dip stick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570193February 6, 2024
SERVICE BRAKES
recall 251 I feel Hyundia is dragging their feet with a fix for this recall.. It was been way too long. It can cause a fire and can not park my Santa Fe in my garage. The problem has hbeen confirmed with Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569950February 5, 2024
ENGINE
its been three mos now with no waiting for ABS module overheat. recall came 2mos after purchasing car. Modules that could leak brake fluid causing electrical sort over-time. i do care giving for senior. That's not safe for me or them. There should be urgency for concern. Tks for your quick concern and fix. [XXX] [XXX] [XXX] or cell [XXX] . tks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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