Hyundai Santa Fe Complaints (2004)

303 consumer complaints on file.

#10919613November 1, 2016
SUSPENSION
2004 HYUNDAI SANTA FE. CONSUMER REQUESTS REIMBURSEMENT FOR COIL SPRINGS RECALL REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918148October 23, 2016
FUEL/PROPULSION SYSTEM
MY SANTA FE STAY OVER NITE, INSIDE MY GARAGE AND I NOTICE VERY STRONG ODOR OF GASOLINE EVERY TIME I OPEN MY GARAGE AND AFTER I LOOK UNDER, I SPOT A DROP OF GASOLINE ON THE PASSENGER SIDE BETWEEN A PLASTIC COVER AND THE FUEL TANK, WHILE IS PARK OVER NITE, WHILE I AM DRIVING I AM AFRAID THAT SOMETHING HAPPEN, LIKE PEOPLE THROWING CIGARETTE BUT AND CUT MY CAR ON FLAME. AFTER I READ OTHER PEOPLE RECENT COMPLAINTS I DECIDE TO STOP USING MY SANTA FE, I THINK THIS IS A DEFECT FROM HYUNDAI TO CREATE A FUEL TANK THAT HOLDS WATER AND SALT BETWEEN THE TANK AND THE COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906781September 15, 2016
AIR BAGS
WAS ON HIGHWAY TRAVELING AT POSTED SPEED OF 70MPH WHEN WE WERE HIT FROM BEHIND BY A DUI DRIVER. THIS MADE MY CAR GO INTO A SPIN AND ROLLOVER 4 TIMES. NONE OF THE AIRBAGS DEPLOYED. CAR IS TOTAL LOSS. I RECEIVED DISLOCATION OF MY COLLARBONE THAT NEEDED EMERGENCY SURGERY, CONCUSSION, FRACTURED NOSE, LACERATIONS TO HEAD AND FACE, KNEE AND HIP INJURY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10903545September 4, 2016
FUEL/PROPULSION SYSTEM
WHEN CAR PARKED SMELL OF GASOLINE, LOOKED UNDER CAR ON DRIVE SIDE OF TANK HAS TINY DROP OFF FUEL COME FROM PLASTIC COVER OF TANK AND A DROP ON GROUND LOOKS IT WAS SPREAD BY CONTINUOUS SLOW WEEPING WHEN PARKED, DRAW FOR A WHILE CAME BACK PARKED WENT BACK AND CHECK UNDER SAME SPOT TINY DROP ON GROUND COMING FROM PLASTIC COVER DRAIN HOLE, DID NOT SEEM LOOSE MUCH GAS, PARK OVER WEEKEND FOUND DRIP SMELL AND THE DRY SPOT SEEMED ABOUT ONE FOOT IN DIAMETER AND STRONG ODOR WHEN GO NEAR BACK OF CAR, NOTICED THIS AT PARKED VEHICLE, OVER NIGHT PARKED THE SPOT IS ABOUT 6 INCHES DRIED WET ABOUT 1 INCH EVERY DAY LAST FEW WEEKS. FUEL SMELL NOTICED ALL THE TIME MAY BE 6 SIX MONTHS NOW DID NOT KNOW WHERE OR WHOSE CAR IT WAS COMING, WHEN LOOKED UNDER ON DRIVER SIDE BEFORE REAR WHEEL ABOUT 1 FOOT INWARD SAW A WET SPOT ABOUT 1 INCH, DRAW BACK CHECKED IT WAS GAS SPOT AROUND DRIED IMPRESSION WAS ABOUT FOOT THIS WAS IN MORNING AFTER OVER NIGHT PARKING, I OPEN ACCESS UNDER THE REAR DRIVER SIDE OF SEAT CAN NOT FIND ANY LEAK FROM FUEL PUMP OR TUBES I AM GOING TO CHECK ON OTHER ACCESS HOLE BUT THAT IS ON PASSENGER SIDE, LEAK IS UNDER DRIVER SIDE OF THE TANK PLASTIC COVER DRAIN HOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899021August 26, 2016
FUEL/PROPULSION SYSTEM
COMPLAINT HYUNDAI MOTOR AMERICA HAS ADMITTED DESIGN/PRODUCT DEFECTS WITH SIX YEARS (2001-06) OF THEIR SANTA FE FUEL TANKS VIA AN EXTENDED WARRANTY NOTIFICATION ISSUED 2016/Q1. THIS COMPLAINT CONCERNS HYUNDAI'S PRODUCT LIABILITY AND WARRANTY, WITH UNDERSTANDING PRECEDENT HAS BEEN ESTABLISHED WITH OTHER HYUNDAI PRODUCT DEFECTS AND RECALL/WARRANTY RESOLUTIONS VIA THE FRONT SPRING COIL CORROSION RECALL IN 'SALT BELT STATES'. DESIRED RESOLUTION HYUNDAI MOTOR AMERICA TO PROVIDE WARRANTY COVERAGE FOR MY SPECIFIC VEHICLE PER SCOPE DESCRIBED WITHIN THE EXTENDED WARRANTY NOTIFICATION. I WOULD SIMPLY LIKE TO HAVE EXTENDED WARRANTY SERVICE COMPLETED AT MY LOCAL HYUNDAI DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895249August 12, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING DURING INCLEMENT WEATHER AND ATTEMPTING TO ENGAGE THE BRAKES, THE ABS AND POWER STEERING WARNING LIGHTS ILLUMINATED. IN ADDITION, THE BRAKES MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894054August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, THE FRONT AIR BAG DEPLOYED FROM THE SEAT WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED INJURIES TO THE CHEST, ARM, HIP, RIB, AND HEAD THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,294.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10888721July 26, 2016
AIR BAGS
TAKATA RECALL. JUST PRIOR TO A HYUNDAI RECALL IN 5/3/16 FOR A DEFECTIVE GAS TANK, MY "AIR BAG" LIGHT WENT OFF. LET ME BACK TRACK . IN 5/16, MY CAR BEGAN LEAKING GAS UNDERNEATH. SO BADLY, THAT ONE DAY WHILE PASSING THE FIRE/POLICE STATION IN NORFOLK, MA THE FIRE CHIEF AND HIS CREW BEGAN PURSUING ME. STOPPING ME IN MY DRIVEWAY, I WAS TOLD ABOUT THE LEAK AND WAS TOLD I WOULD HAVE TO SURRENDER MY CAR, IT WAS A "SAFETY HAZARD TO (ALL)." I PRESENTED A AAA MEMBERSHIP CARD. THE CHIEF HIMSELF CALLED AND ARRANGED A TOW TO A LOCAL REPAIR SHOP. AFTER 2 DAYS, I RECEIVED A LETTER FROM HYUNDAI CORPORATION STATING THAT MY "GAS TANK WAS FAULTY" AND WAS SUBJECT TO A "RECALL". IMAGINE THE TIMING ON THAT? THE NATIONAL OFFICE OF HYUNDAI SOUNDED JUST GREAT ON THE PHONE. BUT WHEN MY MECHANIC SAID HE WOULD NOT TOUCH THE CAR FOR FEAR OF COMPLICATING THE WARRANTY, NO ONE INCLUDING HYUNDAI WOULD SEND ANYONE TO TOW THE CAR. AT MY PERSONAL PERIL, I DROVE TO THE NEAREST DEALERSHIP. AS I APPROACHED THE RECEPTION AREA, ALL REMAINING GAS GUSHED OUT OF MY CAR. I WAS GIVEN A BEAUTIFUL CURRENT HYUNDAI TO DRIVE AS A LOANER CAR; I NEEDED THAT CAR FOR 2 MONTHS. WHEN THE DEALERSHIP CALLED TO TELL ME MY CAR WAS "READY", THEIR ADVISOR ISSUED 2 PAGES OF PROBLEMS ALLEGEDLY EXISTING AND TRIED TO SELL ME A NEW CAR. I HAVE SINCE HAD SOMEONE ELSE LOOK AT MY CAR; NONE OF THOSE PROBLEMS EXIST. WHEN I PICKED UP MY CAR FROM THE DEALER, I ALSO ASKED THEIR ADVISOR "WHY HYUNDAI HADN'T FIXED THE AIR BAG LIGHT?" OVER THE 2 MTHS THEY HAD MY CAR. I WAS TOLD THAT "HYUNDAI DIDN'T USE TAKATA AIR BAGS." HOWEVER, NUMEROUS FRIENDS OF MINE DRIVING OTHER MODELS OF HYUNDAI HAVE RECEIVED RECALLS CITING THE "TAKATA AIRBAG RECALL." MY PASSENGER AIR BAG IS DEFECTIVE. THE DEALER TOLD ME "THE BAG ALONE WOULD COST $800. BUY A NEW CAR!" WHAT IS GOING ON HERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884362July 12, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING AND MAKING A LEFT TURN, THE CONTACT HEARD A LOUD EXPLOSIVE NOISE. THE DRIVER SIDE DOOR WINDOW SHATTERED INTO PIECES WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO A GLASS REPAIR CENTER WHERE THE DRIVER SIDE WINDOW WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,248. UPDATED 09/06/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872884June 7, 2016
SUSPENSION
I RESPONDED TO HYUNDAI'S RECALL EMAIL AND WHEN I TRIED TO SIGN UP TO HAVE MY VEHICLE'S ISSUES RESOLVED AND SCHEDULE ELECTRONICALLY I COULD NOT DO SO UNLESS I AGREED TO ALSO SCHEDULE A RECOMMENDED SERVICE SUCH AS AN OIL CHANGE. THE SITE I WAS SENT TO IS HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGN124/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/1424
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855359April 13, 2016
SERVICE BRAKES
IN SEPTEMBER 2015 I BEGAN TO HAVE ISSUES WITH THE ANTI-LOCK BRAKING SYSTEM. THE ANTI-LOCK BRAKES ENGAGE WITH NO NOTICE. IT CAN BE PERFECTLY DRY OUTSIDE AND SUDDENLY THEY CONNECT AND START GRINDING. IT CAN HAPPEN AT ANY TIME, EVEN WHEN THE BRAKES ARE NOT APPLIED, WITH NO WARNING, BUT ALMOST ALWAYS WHEN I'M SLOWING DOWN TO LESS THAN 5 MILES AN HOUR. I HAVE CONTACTED HYUNDAI, BUT THEY CLAIM THERE IS NO RECALL FOR THIS ISSUE ON THIS MODEL, THOUGH THERE IS A RECALL FOR THIS EXACT PROBLEM ON OTHER HYUNDAI MODELS. IF THE ANTI LOCK SYSTEM ENGAGES SUDDENLY AT HIGHER SPEEDS (WHICH IT DOES) THIS COULD CAUSE AN ACCIDENT. THE PROBLEM IS GETTING PROGRESSIVELY WORSE AND NOW HAPPENS EVERY TIME I DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854431April 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. IN OCTOBER OF 2014, THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS INSPECTED AND A PROTECTOR PLATE WAS INSTALLED ON THE FRONT COIL SPRING. IN APRIL OF 2016, WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE FRONT COIL SPRING WAS CORRODED AND RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849722March 15, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WARNING LIGHTS ILLUMINATED, WHICH INDICATED THAT IT WAS NOT CONNECTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845592March 8, 2016
FUEL/PROPULSION SYSTEM
A STRONG ODOR OF GASOLINE WAS NOTICEABLE UPON ENTERING MY GARAGE. FURTHER INSPECTION REVEALED GAS LEAKING FROM MY '04 HYUNDAI SANTA FE. THE SERVICE STATION DETERMINED THAT A FUEL TANK AND CENTER HEAT SHIELDING REPLACEMENT WAS NECESSARY AS BOTH WERE DEFECTIVE, LEAKING FUEL, AND POSED A VERY HIGH RISK OF DANGER. NEEDLESS TO SAY, I WAS STUCK PAYING A VERY HEFTY BILL TO THE REPAIR CENTER RATHER THAN WORRYING ABOUT BLOWING UP MYSELF, MY PASSENGERS, OR MY HOUSE. I SEE THAT THERE HAVE BEEN OTHER COMPLAINTS ABOUT THE SAME PROBLEM WITH THIS MAKE AND MODEL OF HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840201March 7, 2016
VEHICLE SPEED CONTROL
RECENTLY THE ENGINE THROTTLE STARTED TO REV UP AND WANTING TO ACCELERATEWHEN I AM GOIN VERY VERY SLOW STUCK IN TRAFFIC OR JUST DEIVING UNDER 30 MPH. I WOULD HAVE TO APPLY THE BRAKES VERY HARD AND THAT WOULDN'T WORK SO I WOULD HAVE TO PUT IT INTO NEUTRAL AND WAIT FOR THE THROTTLE TO CALM DOWN. I WENT TO MY MECHANICS AND THEY PUT THE COMPUTER MONITOR ON MY SANTA FE BUT NO CODES CAME UP SHOWING ANY PROBLEMS. THEY CHECKED THE THROTTLE CABLE AND IT WAS FINE. THEY TOLD ME THAT OTHER SANTA FE OWNERS EXPERIENCED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825883February 12, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLS WITHOUT WARNING WHILE DRIVING. FIRST OCCURRENCE WAS OVER A YEAR AGO. I WAS DRIVING DOWN I5 GOING 70 MPH WHEN THE CAR SUDDENLY DIED. I LOST MY POWER STEERING AND BRAKES. I MANAGED TO COAST TO THE NEXT EXIT. IT STARTED AFTER SITTING A FEW MINUTES. AND I WAS ABLE TO MAKE IT HOME. I'VE RECEIVED CODES FOR CAMSHAFT SENSOR, MISFIRES, LOW CATALYST. I'VE CHANGED THE CAM AND CRANK SENSORS, COILS, SPARK PLUGS, TIMING BELT AND ASSEMBLY, FUEL PRESSURE REGULATOR AND FUEL PUMP OVER THE PAST YEAR. STILL HAVING THE ISSUE. CAR DRIVES FANTASTIC FOR ABOUT 10 MILES AND STALLS OUT. AFTER WAITING ABOUT 5 MIN. IT CAN BE DRIVEN FOR ANOTHER FEW MILES BEFORE STALLING OUT AGAIN. CHECK ENGINE LIGHT DOES NOT TURN ON WHEN IT STALLS NOW. VERY DANGEROUS WHEN TRYING TO DRIVE IN TOWN OR ATTEMPTING TO MERGE INTO TRAFFIC. YOU NEVER KNOW WHEN IT WILL STALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825326February 10, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTE FE. AFTER THE VEHICLE WAS REFUELED, THE CONTACT NOTICED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823702February 2, 2016
STRUCTURE:BODY, SUSPENSION, WHEELS
PLEASE I NEED SOMEONES HELP ME CALL ME [XXX] I HAVE DC IN MY BAKE INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816532December 28, 2015
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING AT 55 MPH, THE GEAR SHIFTER FAILED AND THE VEHICLE ACCELERATED. THE CONTACT HAD TO KEEP HER FOOT ON THE BRAKE PEDAL IN ORDER TO AVOID CRASHING. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811147December 18, 2015
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT, THE STEERING WHEEL AND BRAKES SEIZED AS THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO SLIGHTLY GO OVER A CURB HOWEVER, THE CONTACT WAS ABLE TO APPLY FORCE AND PULL THE VEHICLE TO THE SIDE AND PARK. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,516.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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