Hyundai Santa Fe Complaints (2007)

684 consumer complaints on file.

#10352795August 30, 2010
SEAT BELTS
I OWN A 2007 HYUNDAI SANTA FE SUV. THE SEAT BELT FOR THE PASSENGER REAR SEAT (40) DOES NOT STAY UP AND AVAILABLE TO NEW OCCUPANTS. IT ALWAYS FALLS DOWN THE SEAT BELT SLOT AND IS EXTREMELY DIFFICULT TO RETRIEVE FOR THE PASSENGER. PASSENGER INVARIABLY SEAT THEMSELVES INTO 60 PORTION OF THE SEAT DIRECTLY BEHIND THE DRIVER. THE ONLY WAY WHICH I HAVE FOUND TO RETRIEVE THE SEAT BELT AND MAKE IT AVAILABLE TO THE PASSENGER IN THE 40 SEAT IS TO LAY THE SEAT DOWN AT ABOUT A 30 DEGREES. REACH UNDER THE SEAT VARY CAREFULLY AND PUSH THE SEAT BELT UP FROM THE BOTTOM. THIS IS EXTREMELY DIFFICULT AND WITH THE BOLTS AND UNFINISHED METAL ON THE FLOOR POSES A SAFETY HAZARD IN ITSELF. I HAVE TAKEN THE VEHICLE IN TO THE DEALER TWICE AND ASKED ABOUT REPAIR OR RECALL AND THEY JUST KIND OF LAUGH WHEN I TELL THEM ITS A PAIN AND NEEDS FIXED. THEY JUST SAY "YOU AND ALOT OF OTHERS WOULD LIKE THAT". IT WOULD TAKE A SIMPLE FIX OF PUTTING IN A STIFF COLLAR LIKE THAT ON MOST VEHICLES OR A FLAT SLEEVE WHICH COULD KEEP THE BELT FROM RECEDING INTO THE ABYSS OF THE VEHICLE. I WOULD IMAGINE THAT MOST PASSENGERS IN THE 40 POSITION DO WITHOUT WEARING THE BELT, AND JUST HOLD IT IN THE LAP. CAN YOU FIRMLY SUGGEST TO HYUNDAI TO PUT A PERMANENT FIX TO THIS SAFETY ISSUE BEFORE SOMEONE GETS KILLED FOR NOT WEARING A SEATLBELT WHICH IS NOT AVAILABLE TO THEM BECAUSE OF A MANUFACTURES OVERSIGHT AND LACK OF CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351977August 26, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR. THE FAILURE AND CURRENT MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349935August 17, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EQUIPMENT
THREE MAJOR COMPLAINTS. AT 18,000 MILES THE TOP SEAL OF THE ENGINE HAD TO BE REPLACED, REPAIRED UNDER WARRANTY. AT 21,000 MILE THE REAR BRAKE CALIPERS HAD TO BE REPAIRED FOR STICKING AND PADS REPLACED AT OWNERS EXPENSE. OWNER TOLD BY DEALERSHIP THE CAUSE WAS "PROBABLY FROM SALT USED TO TREAT ROAD SURFACES DURING SNOW REMOVAL". HYUNDAI REFUSED WARRANTY CLAIM AND WOULD NOT ADMIT IMPROPER MATERIALS USED FOR BRAKING SYSTEM. AT 27,000 MILES, MULTIPLE VISITS TO DEALERSHIP FOR REPAIR OF INOPERATING TURN SIGNALS. PARTS REPLACED IN ATTEMPT TO REPAIR INCLUDE ELECTRICAL BOX IN STEERING COLUMN, ALL BULBS,FLASHER UNIT,GROUNDING POINTS FOR SYSTEM. PROBLEM RECURRING AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350167August 17, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THIS SAME PROBLEM HAS OCCURRED TWICE. ONCE WITH 850 MILES ON THE VEHICLE AND AGAIN WITH 46,000 MILES. HYUNDAI SANTA FE 2007. TRAVELING AT 70 MPH THE ENGINE TOTALLY SHUT DOWN AND WOULD NOT RESTART. AUTO WAS TOWED TO DEALER EACH TIME AND RESTARTED UPON UNLOAD. HYUNDAI CANNOT FIND PROBLEM NOR DOES DIAGNOSTIC COMPUTER INDICATE ANY PROBLEM HAS OCCURRED. FORTUNATELY THERE WERE NO ACCIDENTS ASSOCIATED WITH THIS PROBLEM BUT 7 HOURS OF TIME AND FORCED HOTEL STAYS WERE A RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349711August 16, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45- 50 MPH, THE ENGINE STALLED FOLLOWED BY THE "CHECK ENGINE" WARNING LIGHT ILLUMINATION. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE OUTPUT SPEED SENSOR. THE FAILURE OCCURRED ON FIVE DIFFERENT TIMES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 30,909.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347213August 4, 2010
AIR BAGS:FRONTAL
AIR BAG SYSTEM FOR A 2007 HYUNDAI SANTA FE DISARM WHILE DRIVING OR WILL NOT ARM AFTER STARTING. MY WIFE WEIGHS 105 LBS. QUITE OFTEN TO ARM THE SYSTEM SHE HAS TO BEND OVER AND GET WEIGHT ON FRONT OF SEAT SYSTEM WILL ARM . AFTER TRAVELING SOME DISTANCE SITTING IN THE RIGHT POSITION THE AIR BAG LIGHT WILL COME ON AND STAY ON UNTIL MY WIFE BENDS FORWARD TO REAR SYSTEM THIS HAS BEEN OCCURRING SINCE THE CAR WAS NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346055July 29, 2010
AIR BAGS:FRONTAL
OUR 2007 HYUNDAI SANTA FE HAS BEEN TAKEN TO CONICELLI HYUNDAI NUMEROUS TIMES AND COMPLAINED THAT THE PASSENGER AIRBAG IS NOT DETECTING MY WIFE SITTING IN THE PASSENGER SEAT WHO WEIGHS APPROXIMATELY 110 LBS. EACH TIME, THEY'VE TOLD US THAT THE WEIGHT REQUIREMENT IS SOMETHING DIFFERENT, YET ALWAYS ABOVE MY WIFE'S WEIGHT. I'VE RESEARCHED THIS AND HAVE FOUND MANY OF THE SAME COMPLAINTS (SOME WHERE PEOPLE HAVE BEEN SERIOUSLY INJURED IN AN ACCIDENT DUE TO THE AIRBAG NOT DEPLOYING). THE MECHANICS HAVE SUGGESTED THAT MY WIFE SIT IN THE BACK SEAT!!! THIS IS NOT FIXING THE PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344940July 23, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR BOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 82,689. THE FAILURE MILEAGE WAS APPROXIMATELY 82,670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344255July 20, 2010
VEHICLE SPEED CONTROL
ACCELERATING VEHICLE TO MERGE ONTO A MAJOR HIGHWAY, CAR RAPIDLY ACCELERATED AND WOULD NOT SLOW DOWN OR STOP DESPITE ATTEMPTS TO BRAKE OR SLOW DOWN. ATTEMPTED TO TAP BRAKE AND PUSH OFF BUTTON OF CRUISE CONTROL (ALTHOUGH THIS HAD NOT BEEN TURNED ON) CAR REQUIRED PUTTING INTO NEUTRAL, PULLING TO SIDE OF ROAD AND TURNING ENGINE OFF. THIS ACCELERATION ISSUE ALSO HAPPENED JUNE, 2009. COMPANY MADE DECISION THERE IS NOTHING WRONG WITH THE CAR AT THAT TIME. CAR WILL BE EVALUATED ON MONDAY, DESPITE MY REQUEST TO HAVE IT SEEN IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344274July 20, 2010
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, EQUIPMENT
2007 HYUNDAI SANTA FE - MAY 27, 2010 I WAS DRIVING ON THE INTERSTATE AT 65MPH WHEN THE PASSENGER REAR WHEEL LOCKED UP CAUSING THE CAR TO FISHTALE - AS I MOVED OVER IN TO THE SLOW LANE, IT FISHTALED AGAIN. THE DEALER IT WAS TOWED TO SAID IT WAS THE YAW SENSOR WHICH THEY REPLACED. I INFORMED THEM AT THAT TIME THAT THE ECS OFF LIGHT HAD BEEN COMING ON TO WHICH THEY REPLIED IT HAD NOTHING TO DO WITH THE YAW SENSOR I CALLED THE WEEK OF JULY 4TH TO LET THE DEALER KNOW THAT THE ECS OFF LIGHT CAME ON AGAIN - THEY INFORMED ME THAT THIS HAS BEEN A PROBLEM FOR MANY SANTA FE'S AND THEY NEEDED ME TO COME DOWN (150+ MILES ONE WAY) TO HOOK IT UP TO SEE WHAT THE CODE TELLS THEM. ON JULY 19, 2010 DRIVING 75MPH ON THE INTERSTATE, BOTH REAR WHEELS LOCKED UP AND THERE WERE NO BRAKES. THIS CAR IS A DANGER TO MY LIFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344110July 19, 2010
ELECTRICAL SYSTEM
WEDNESDAY, JUNE 23, 2010: CAR WAS PARKED IN A STORE PARKING LOT. ON APPROACH TO CAR SMOKE WAS OBSERVED ON THE INTERIOR OF THE CAR. UPON OPENING THE CAR, SMOKE AND FIRE COULD BE SEEN CENTERED AROUND THE RIGHT SIDE SEAT WARMER SWITCH AND ELECTRICAL PORT. NOTHING WAS PLUGGED IN AND KEY WAS NOT IN THE IGNITION. FIRE WAS PUT OUT BY BLOWING ON IT. SEAT WARMER SWITCH WAS MELTED ON THE RIGHT SIDE AND THE ELECTRICAL PORT CAP WAS PARTIALLY MELTED AND BLOWN OFF INTO THE CONSOLE TRAY. SOOT AND DAMAGE TO BUTTONS AND CONSOLE ABOVE THE SEAT WARMER BUTTONS ALONG WITH BUBBLED, MELTED VINYL ON CENTER CONSOLE. RETURNED CAR TO HYUNDAI DEALERSHIP THE NEXT MORNING. SERVICE MGR SAID THAT IT WAS SOMETHING THAT WE HAD PLUGGED IN AND TOOK PICTURES. SERVICE MGR SENT PICTURES TO CORPORATE HEADQUARTERS. CORP HEADQUARTERS ALSO SAID IT WAS SOMETHING THAT WE DID. CONTACTED HYUNDAI CONSUMER AFFAIRS AND ASKED FOR INVESTIGATION BEHIND THE PANEL. JUNE 19, 2010 HYUNDAI INVESTIGATED AND SAID THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FIRE SO IT MUST HAVE BEEN SOMETHING THAT WE DID. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10343882July 18, 2010
VISIBILITY
WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S SIDE SUN VISOR FELL, AND BLOCKED THE VISION OF DRIVER. ALONG WITH BLOCKING THE DRIVER'S VISION, THE DRIVER WAS STARTLED CAUSING THE DRIVER TO SWERVE. THIS ALMOST CAUSED A CRASH. THE DRIVER HAD TO HOLD THE SUN VISOR UNTIL REACHING HOME (~15 MINUTES). UPON REACHING HOME, THE OWNER EXAMINED THE VISOR. THE VISOR HAS A VERY SMALL AND FRAGILE PLASTIC COMPONENT HOLDING THE VISOR IN PLACE. IT APPEARS THAT THE VISOR IS DESTINED TO BREAK. THE COMPONENT THAT BROKE IS ON THE ARM THAT SWINGS THE VISOR DOWN AND TO THE LEFT, AND IS EMBEDDED IN THE INTERIOR CEILING I.E., NOT ACCESSIBLE TO ANYONE WITHOUT TAKING THE VISOR APART WITH SCREW DRIVERS. THERE WAS 64,250 MILES ON THE VEHICLE AT TIME OF THE INCIDENT. THERE WAS A PASSENGER AT TIME OF INCIDENT, WHO CAN TESTIFY TO THE FACTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343514July 15, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT45 MPH AND ATTEMPTING TO ACCELERATE, THE INSTRUMENT PANEL FAILED AND THE VEHICLE WOULD INDEPENDENTLY DECELERATE. THE CONTACT MOVED FROM THE ROADWAY AND SHUT OFF THE VEHICLE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT THE INTERNAL THROTTLE WAS DEFECTIVE AND WAS REPLACED AT THE CONTACTS EXPENSE. THE FAILURE RECURRED. THE MANUFACTURER STATED THEY HAD NOT RECEIVED ANY COMPLAINTS SIMILAR TO HIS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 35,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343131July 14, 2010
SERVICE BRAKES, HYDRAULIC
R.R. BRAKES FROZEN BY RUST & CORROSION AT 26,00 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341616July 6, 2010
STEERING, WHEELS
I WAS DRIVING ON THE HIGHWAY ABOUT 65 MILES AN HOUR AND THE FRONT WHEEL LOCKED UP. THE CAR PULLED TO ONE SIDE, LOST CONTROL, AND WENT OFF THE ROAD. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS A SENSOR WITH THE CRUISE CONTROL, THE ESC, AND SOMETHING WITH THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339268June 21, 2010
TIRES
MY 2007 HYUNDAI HAS A PROBLEM WITH THE WEARING ON THE FRONT TIRES. I PURCHASED IT IN JANUARY OF 2008, AND HAVE HAD TO REPLACE THE FRONT TIRES TWICE. THIS CAUSES THE VEHICLE TO SKID AND BRAKING IS SOMEWHAT DIFFICULT. I TOLD THE DEALER, BUT THERE WAS NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335743June 10, 2010
TIRES, SUSPENSION
2007 HYUNDAI SANTA FE - THE TIRES ARE PREMATURELY WEARING OUT. EVERY 15 MONTHS OR SO THE TIRES MUST BE REPLACED. GOOD TIRES AND ROTATED REGULARLY. THERE IS SOMETHING WRONG. THERE ARE TOO MANY OTHER PEOPLE WITH THE SAME PROBLEM. THE DEALER HAS REPLACED SWAY/TIE RODS,ALIGNED TIRES, STILL TIRES WEAR OUT. VEHICLE IS STILL UNDER WARRANTY BUT THE COST OF THE TIRES COMES OUT OF MY POCKET. SOMETHING MUST BE DONE TO IDENTIFY THE CAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330998May 18, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE IN THE REVERSE POSITION, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARRANT. THE VEHICLE CRASHED REAR END INTO A LOADING DOCK AND SUSTAINED SUBSTANTIAL REAR BODY DAMAGE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 52,000. UPDATED 07/19/10 *BF THE CONSUMER STATED THE BRAKES FAILED. UPDATED 07/21/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10329754May 10, 2010
VEHICLE SPEED CONTROL
VEHICLE HESITATES WHEN YOU STEP ON THE GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329378May 8, 2010
SERVICE BRAKES, HYDRAULIC
WITH ONLY 21,132 MILES ON THE VEHICLE, THE LEFT REAR BRAKE CALIPER STUCK RESULTING IN LOSS OF BRAKING WHEN PADS WORE OUT. BRAKES WERE INSPECTED LESS THAN 3000 MILES PRIOR TO LOSS OF BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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