Hyundai Santa Fe Complaints (2008)

541 consumer complaints on file.

#10251083December 8, 2008
AIR BAGS, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT THE DEALER FOR TWO MONTHS BECAUSE THE AIR BAG LIGHT AND DOOR LOCKS WERE NOT WORKING PROPERLY. THE DEALER IS CURRENTLY STATING THAT THEY HAVE TO REWIRE THE ENTIRE VEHICLE. THE VEHICLE HAS NOT YET BEEN TO THE REPAIR SHOP FOR THE AIR BAG LIGHT TO BE REPAIRED. THE PART WAS ORDERED, BUT IT DID NOT REMEDY THE FAILURE. THE DOORS HAVE BEEN REPAIRED UNSUCCESSFULLY APPROXIMATELY SIX TIMES. THE FAILURE MILEAGE WAS 300 AND CURRENT MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247851November 6, 2008
AIR BAGS:FRONTAL
THE AIR BAG SUPPRESSION SYSTEM OF MY 2008 HYUNDAI SANTA FE SE IS SUPPRESSING THE FRONT PASSENGER AIR BAGS WHEN MY WIFE, WHO WEIGHTS BETWEEN 110 AND 115 POUNDS, OCCUPIES THE SEAT. THIS HAS HAPPEN EVER TIME MY WIFE HAS SAT IN THE VEHICLE SINCE WE TOOK DELIVERY ABOUT 3 WEEKS AGO. THE CAR WAS BROUGHT TO THE SERVICE DEPARTMENT AT ADVANTAGE HYUNDAI IN HICKSVILLE, NEW YORK WERE THEY USED A MALE TECHNICIAN WHOM I WAS TOLD WEIGHTS 130 POUNDS TO SHOW ME THE OCCUPANT CLASSIFICATION SYSTEM WAS WORKING TO SPECS AND INDICATED THERE WAS NOTHING FURTHER THAT COULD BE DONE. I WAS ALSO TOLD BY SERVICE THAT THE OCCUPANT CLASSIFICATION SYSTEM WOULD SUPPRESS THE AIR BAGS FOR ANY WEIGHT UNDER 120 POUNDS. FOLLOWING THIS SERVICE APPOINTMENT, I SPOKE WITH CHARLIE CASE FOR THE NHTSA WHO SUGGESTED I FILE THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247710November 4, 2008
AIR BAGS:FRONTAL
MY 2008 HYUNDAI SANTA FE SEEMS TO HAVE A FAULTY PASSENGER OCCUPANT SENSOR. MY WIFE WEIGHS ABOUT 105 LBS. AND THE SENSOR INTERMITTENTLY RECOGNIZES THE PASSENGER SEAT AS BEING OCCUPIED. WHEN I SIT IN THE PASSENGER SEAT THE AIRBAG SENSOR LIGHT WILL TURN OFF. I WEIGH 198 LBS. MY WIFE CAN USUALLY POSITION THE SEAT TO MAKE THE AIRBAG SENSOR LIGHT TURN OFF BUT THEN THE SENSOR LIGHT WILL COME BACK ON AGAIN AFTER APPROXIMATELY 30 SECONDS OF DRIVING. THIS IS A SAFETY HAZARD SINCE THE PASSENGER SEAT OCCUPANCY SENSOR SHOULD REGISTER ANYTHING OVER 100 LBS. AS AN ADULT AND THEREFORE THE SENSOR SHOULD REMAIN OFF INDICATING THAT THE AIR BAG IS ACTIVATED. THE HYUNDAI DEALER CHECKED OUT THE SENSOR AND STATED THAT IT WAS WORKING NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247582November 3, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE MECHANIC STATED THAT THE OCCUPANT CLASSIFICATION SYSTEM WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE VEHICLE WAS DRIVEN TO THE DEALER A SECOND TIME AND THE MECHANIC PERFORMED A DIAGNOSTIC. THE CONTACT WAS INFORMED THAT THE OCCUPANT CLASSIFICATION SYSTEM WAS NOT DEFECTIVE. THE FAILURE PERSISTED AND THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS BECAUSE THE PASSENGER NEEDS TO WEIGH 120 LBS OR MORE. THE CURRENT MILEAGE WAS 5,000 AND FAILURE MILEAGE WAS 145.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246268October 21, 2008
AIR BAGS:FRONTAL
THE FRONT PASSENGER AIR BAG ARMS AND DISARMS INTERMITTENTLY DEPENDING ON THE WEIGHT OF THE PASSENGER. RECENTLY MY 21 YEAR OLD DAUGHTER WHO WEIGHS 130 POUNDS HAD THE AIR BAG LIGHT GO ON INDICATING THAT THE AIR BAG WAS TURNED OFF WHILE WE WERE DRIVING. I CANNOT GET ANYONE FROM HYUNDAI OR THE DEALERSHIP TO GIVE ME AN EXACT WEIGHT REQUIREMENT FOR THE FRONT PASSENGER SEAT. CAN A SMALL ADULT WHO WEIGHS 115 TO 120 NEVER SIT IN THE FRONT PASSENGER SEAT, THIS SHOULD NOT BE THE CASE AND WE SHOULD BE ABLE TO PERMANENTLY ARM THE AIRBAG IF WE WANT. I CANNOT GET ANYONE TO HELP ME WITH THIS MATTER. THE DEALERSHIP SAYS THE AIRBAG CHECKS OUT FINE SO THEY ARE AT A LOSS. I CALLED HYUNDAI AND THE WILL NOT COMMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243749September 29, 2008
EXTERIOR LIGHTING:HEADLIGHTS
2008 HYUNDAI SANTA FE LOW BEAM HEADLIGHTS. *NJ WHILE DRIVING ON AN UN-LIGHTED OR HILLY ROADWAY, THERE WAS A DISCERNABLE HORIZONTAL LINE BETWEEN THE LIGHTED ROADWAY AND DARKNESS. THE CONSUMER COULD SEE THE LINE ABOUT 3 FEET ABOVE THE ROAD SURFACE. THE LINE ALSO EXTENDED OFF TO THE SIDE OF THE VEHICLE. AT TIMES, THE LIGHTED ROADWAY WAS LESS THAN 30 FEET WHILE GOING UP AND DOWN THE HILLY ROAD. THE CONSUMER BELIEVED THAT 30 FEET OR LESS WAS TOO SHORT OF A LIGHTED LANE OF TRAVEL. A VISUAL INSPECTION, SHOWED THE LOW BEAM HEADLIGHT WAS MOUNTED TOO FAR BEHIND THE FRONT OF THE VEHICLE, WHICH CAUSED THE HOOD TO BLOCK THE LOW BEAM REFLECTING UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243421September 25, 2008
AIR BAGS:FRONTAL
AIRBAG SENSOR IN FRONT PASSENGER SEAT DOES NOT DETECT AN ADULT SITTING IN THE SEAT. AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243003September 20, 2008
AIR BAGS
MY 2008 HYUNDAI SANTA FE HAS A DEFECT IN THE PASSENGER SIDE AIR BAG SENSOR. WHEN MY WIFE SITS IN THE PASSENGER SEAT OF THE CAR THE "PASS AIRBAG OFF" LIGHT COMES ON WHICH INDICATES THAT IN THE EVENT OF A COLLISION HER AIRBAG WILL NOT DEPLOY. SHE WEIGHS 145 POUNDS, BUT IF I GET IN THE PASSENGER SEAT THEN THE LIGHT GOES OUT, I WEIGH 210 POUNDS. THERE IS OBVIOUSLY A PROBLEM WITH THE WEIGHT SENSOR. THIS IS A SERIOUS SAFETY ISSUE, I HAVE HEARD FROM MANY OTHER OWNERS OF SIMILAR VEHICLES COMPLAIN OF THE SAME PROBLEM. THE DEALER REFUSES TO ACKNOWLEDGE THE PROBLEM , ALTHOUGH A RECALL FOR A SIMILAR PROBLEM IN THE HYUNDAI SONATA WAS ISSUED. PLEASE BEFORE SOMEONE LOSES THEIR LIFE BECAUSE OF THIS, HAVE HYUNDAI ISSUE A RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241462September 9, 2008
AIR BAGS:FRONTAL
HELLO, THIS IS A NEW CAR (400MI.) AND WITH MY WIFE (5'4" AND 120LBS.) SITTING IN THE PASSENGER SEAT THE PASSENGER SIDE AIRBAG LIGHT ILLUMINATES, INDICATING THE AIRBAG IS OFF. OCCASIONALLY THE LIGHT WILL GO OFF (AS EXPECTED, INDICATING THE PASSENGER AIRBAG IS ARMED) AS WE START DRIVING AND THEN IT WILL COME ON AFTER 5 TO 10MIN. OF DRIVING. IT IS VERY DISCONCERTING TO THINK THE AIRBAG MAY NOT DEPLOY IF NEEDED. THANKS, DAN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239642August 25, 2008
AIR BAGS:FRONTAL
MY 2008 HYUNDAI SANTA FE SE SEEMS TO HAVE A FAULTY PASSENGER OCCUPANT SENSOR. I WEIGH ABOUT 130 LB. AND IT OFTEN DOES NOT RECOGNIZE THE PASSENGER SEAT AS BEING OCCUPIED WHEN I SIT IN IT AND THE PASSENGER AIRBAG WILL TURN OFF. I CAN USUALLY POSITION THE SEAT TO MAKE THE AIRBAG COME BACK ON BUT THEN THE AIRBAG WILL TURN OFF AGAIN WHILE DRIVING (ALTHOUGH IT IS NOT SUPPOSED TO TURN OFF AND ON AFTER 30 SECONDS OF DRIVING). THIS IS A HAZARD AS THE PASSENGER SEAT OCCUPANCY SENSOR SHOULD REGISTER ANYTHING OVER 100 LB. AS AN ADULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239291August 22, 2008
TIRES
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE VEHICLE HAS BRIDGESTONE DUELER A/T 693 TIRES, SIZE LT225/75R16. WITHIN ONE MONTH OF PURCHASING THE VEHICLE, THE CONTACT EXPERIENCED FAILURES WITH BOTH DRIVER'S SIDE TIRES. THE FAILURES OCCURRED WHILE DRIVING 45 MPH OR LESS. THE DEALER FOUND A DEFECT IN THE FRONT TIRE WHERE THE STEEL BELTS HAD BEGUN TO UNRAVEL; HOWEVER, THEY WOULD NOT REPLACE THE FRONT TIRE DUE TO THE NATURE OF THE FAILURE AND BECAUSE IT WAS NOT COVERED UNDER WARRANTY. THE REAR TIRE WAS PLUGGED BECAUSE THERE WAS A HOLE IN THE TIRE. FIRESTONE CONFIRMED THAT THERE WAS A DEFECT WITH THE TIRE, BUT THE CONTACT WOULD BE LIABLE FOR THE ESTIMATED $130 REPAIR COST. THE REAR TIRE WAS REPLACED WITH THE SAME BRAND, BUT A DIFFERENT MODEL (TURANZA). HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER (04T018000 TIRES:TREAD/BELT) STATING THAT THE ORIGINAL TIRES ON THE VEHICLE WERE BEING RECALLED DUE TO INCORRECT WEIGHT REQUIREMENTS. THE MANUFACTURER STATED THAT THE RECALL WOULD NOT APPLY TO HIM BECAUSE THE CONTACT ALREADY PURCHASED THE TIRES FROM FIRESTONE. THE DOT NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239221August 21, 2008
STRUCTURE, EQUIPMENT:OTHER:LABELS
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT PURCHASED THE VEHICLE FOR ITS FUEL ECONOMY AND WEIGHT CAPACITY TO TOW A TRAILER. AT THE DEALER, THE WEIGHT CAPACITY WAS LISTED AS 3,197 IN THE REAR AND 2,976 IN THE FRONT. THE CONTACT RECEIVED A RECALL LETTER, WHICH DECREASED THE WEIGHT CAPACITY OF THE VEHICLE. THE CONTACT FEELS THAT THE MANUFACTURER WAS MISLEADING SINCE HE BELIEVED THAT THE VEHICLE COULD TOW A CERTAIN AMOUNT OF WEIGHT AS DISCUSSED AT THE DEALER. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE AND FEELS THAT HIS FAMILY'S LIVES COULD BE IN DANGER. THE FAILURE MILEAGE WAS 4,000. UPDATED 09/10/08 *BF UPDATED 09/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235253July 22, 2008
SERVICE BRAKES, HYDRAULIC
I HAVE A NEW 2008 HYUNDAI SANTA FE WITH 1,500 MILES. AFTER DRIVING ON AN INTERSTATE AND DRIVING A SHORT DISTANCE AFTER STOPPING FOR THE EXIT RAMP, I ATTEMPTED TO STOP AGAIN. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO ACTION WHATSOEVER. I TRIED AGAIN AND IT STOPPED. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS STILL FULL. I CHECKED FOR ANY VISIBLE SIGNS OF LIQUID LEAKS AROUND THE WHEELS, BUT OBSERVED NONE. TWO HOURS LATER THE SAME OCCURRENCE AND THE NEXT DAY THE SAME OCCURRENCE. THERE WERE NO INJURIES OR ACCIDENTS AS I KEPT DRIVING SLOWLY AND CHECKING THE BRAKES FREQUENTLY. I'VE SCHEDULED AN APPOINTMENT WITH THE LOCAL HYUNDAI DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232249June 25, 2008
AIR BAGS:FRONTAL
RE: FAILURE OF THE FRONT PASSENGER'S AIR BAG TO BE ACTIVATED. HYUNDAI 2008 SANTA FE WITH 150 MILES I AM A 145LB 5'8" MALE. 75% OF THE TIME WHEN I AM SITTING IN THE FRONT PASSENGER'S SEAT, THE FRONT AIRBAG FAILS TO "TURN ON". EVEN THOUGH I'M SITTING UPRIGHT WITH MY FEET PLACED ON THE GROUND, EXACTLY AS DESCRIBED IN THE OWNER'S MANUAL, THE SENSORS LOCATED IN THE SEAT CUSHION FAIL TO RECOGNIZE ME AS AN ADULT. I HAVE VISITED THE HYUNDAI DEALER AND THEIR EQUIPMENT SAYS THE SENSORS ARE WORKING. I HAVE NUMEROUS WITNESSES AT THE DEALER WHO HAVE OBSERVED THE FAILURE OF THE SENSORS TO "TURN ON" THE AIRBAG WHEN I'M SITTING IN THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232140June 24, 2008
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT HEARD A HIGH-PITCHED NOISE COMING FROM THE RADIO. SHE CALLED THE DEALER ON MARCH 4, 2008 AND WAS ADVISED TO BRING THE VEHICLE IN FOR SERVICE. ONCE AT THE DEALER, THEY INSPECTED THE RADIO AND INFORMED HER THAT THEY NEEDED TO ORDER THE PART FOR THE REPAIR. ON MARCH 21, 2008, THE CONTACT RETURNED TO THE DEALER AND THEY KEPT THE VEHICLE FOR APPROXIMATELY 30 DAYS. THE DEALER SENT HER A CERTIFIED LETTER, NOTIFYING HER TO RETRIEVE THE VEHICLE. ON APRIL 18, 2008, THE CONTACT PICKED UP HER VEHICLE AND SPOKE WITH THE GENERAL MANAGER CONCERNING A NEW RADIO FOR THE VEHICLE. ON JUNE 19, 2008, A NEW RADIO WAS INSTALLED, BUT IT ALSO MADE A NOISE. SHE CURRENTLY HAS TO MEET WITH A HYUNDAI REPRESENTATIVE TO INSPECT THE RADIO AND DETERMINE WHETHER HYUNDAI WILL CONTINUE TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS 12 AND CURRENT MILEAGE WAS 3,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232020June 23, 2008
UNKNOWN OR OTHER
I HAVE A 4 MONTH OLD 2008 HYUNDAI SANTA FE. I WAS DRIVING IT ON THE FREEWAY AND TOOK MY FOOT OFF THE GAS TO GET READY TO BRAKE FOR MY EXIT. WHEN I TOOK MY FOOT OFF THE GAS PEDAL THE ENGINE KEPT REVVING AND PULLING THE CAR FORWARD. I DIDN'T KNOW WHAT TO THINK. I IMMEDIATELY HIT THE BREAKS TO SEE IF MAYBE THE CRUISE CONTROL KICKED IN, EVEN THOUGH I DIDN'T GO NEAR THE CRUISE CONTROL. WHEN I HIT THE BRAKES, MUCH TO MY HORROR, I HAD NO BRAKES!!!! I PUNCHED THE BRAKE PEDAL TO THE FLOOR A BUNCH OF TIMES AND NOTHING!!!!!! I HAD TO STEP ON THE EMERGENCY BREAK, PUT THE CAR IN NEUTRAL (TO KEEP THE ENGINE FROM REVVING ON ITS OWN) AND DRIVE MY CAR INTO A HILLSIDE ON THE SIDE OF THE FREEWAY TO STOP IT! IT'S A MIRACLE THAT MYSELF AND MY PASSENGER WERE NOT HARMED AND THAT I DIDN'T KILL OR INJURE ANYONE ELSE. UNACCEPTABLE FOR A NEW VEHICLE OR ANY VEHICLE TO HAVE THIS HAPPEN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10230462June 10, 2008
AIR BAGS:FRONTAL
PASSENGER SEAT AIRBAG "OFF" INDICATOR LIGHTS WHEN A 115 POUND, 5'8" ADULT SITS IN THE SEAT (INDICATING THAT THE PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT). LOCAL DEALERSHIP AND HYUNDAI NATIONAL 1-800 COMPLAINT LINE INDICATE THAT THE INDICATOR LIGHT IS PERFORMING TO SPECIFICATIONS. I BELIEVE SPECIFICATIONS (SUPPOSEDLY A 130 POUND MINIMUM FOR FULL FUNCTIONING OF PASSENGER AIRBAG DEPLOYMENT SYSTEM) ARE INAPPROPRIATE AND RESULT IN AN UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230371June 9, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE PASSENGER SIDE AIR BAG LIGHT CONSTANTLY ILLUMINATES WHEN THE CONTACT'S WIFE IS SEATED IN THE PASSENGER SEAT. HIS WIFE WEIGHS 103 LBS. WHEN AN OCCUPANT WEIGHTING 110 LBS OR MORE IS IN THE FRONT PASSENGER SEAT, THE AIR BAGS WORK FINE. THE CONTACT HAS ATTEMPTED TO GET IN TOUCH WITH THE DEALER OWNER, BUT HAS BEEN UNSUCCESSFUL. THE CURRENT MILEAGE WAS 3,980 AND FAILURE MILEAGE WAS 2,656.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228325May 20, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I PURCHASED A 2008 -AWD -HYUNDAI SANTA FE IN APRIL 2008... THE PROBLEM IS WITH MY "TIRE PRESSURE MONITORING SYSTEM (TPMS) "... SINCE THE VERY FIRST DAY OF OWNERSHIP THE "TPMS" MALFUNCTION LIGHT GOES ON.. INFACT THE FIRST DAY THE DEALERSHIP RE-SET THE '"TPMS" TWICE... I NOW HAVE ABOUT 500 MILES ON THE VEHICLE AND THE "TPMS" WILL MALFUNCTION INTERMITTENTLY... IT WILL STAY-ON FOR TWO TO THREE DAYS THEN GO OFF FOR A DAY OR TWO... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225998April 29, 2008
SUSPENSION
MY 2008 HYUNDAI SANTA FE LIMITED HAS A VIBRATION BETWEEN 40 - 60 MPH AND HYUNDAI HAS NOT BEEN ABLE TO LOCATE THE PROBLEM. I HAVE BEEN BACK TO THE DEALER 4 TIMES. THEY HAVE ELIMINATED THE TIRES AS BEING INVOLVED WITH THE PROBLEM. TIRES AND WHEELS HAVE BEEN REBALANCED A NUMBER OF TIMES INCLUDING PUTTING ON A NEW SET OF TIRES WITH THE SAME VIBRATION. MOST IMPORTANT THE SAME PROBLEM HAS BEEN OBSERVED BY THE HYUNDAI SERVICE DEPARTMENT AS WELL AS MYSELF ON THREE OTHER BRAND NEW 2008 HYUNDAI SANTA FE'S. MY CAR HAS APPROXIMATELY 1,400 MILES. I AM IN TOUCH WITH HYUNDAI CONSUMER AFFAIRS BUT NO RESOLUTION AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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