Hyundai Santa Fe Complaints (2014)
493 consumer complaints on file.
- #10704384April 8, 2015STEERING
WHEN DRIVING AT HIGHWAY SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE TENDS TO WANDER AND REQUIRES CONSTANT STEERING CORRECTIONS TO KEEP IT GOING IN A STRAIGHT LINE EVEN ON A STRAIGHT LEVEL ROAD WITH NO WIND, AND WILL SOMETIMES VEER OFF QUICKLY IN EITHER DIRECTION, LEAVING ITS LANE, FOR NO APPARENT REASON.THIS CAN BE PARTICULARLY DIFFICULT TO CONTROL WHEN PASSING ANOTHER VEHICLE--ESPECIALLY A TRUCK. WHEN DRIVING FOR A LONG DISTANCE, IT IS ALSO VERY TIRING TO CONSTANTLY HAVE TO BE "STEERING" THE VEHICLE ALL DAY LONG. MY DESCRIPTION OF DRIVING THIS VEHICLE IS THAT, "IT IS LIKE HERDING A CAT DOWN THE HIGHWAY.". I HAVE TAKEN THE VEHICLE BACK TO MY DEALER TWICE: THE FIRST TIME THEY CHECKED ALIGNMENT (NOTHING FOUND), THE SECOND TIME THEY REPLACED THE ORIGINAL KUHMO TIRES WITH CONTINENTAL TIRES FROM A 2015 SANTA FE (THIS MADE A HUGE IMPROVEMENT, AND MADE THE VEHICLE DRIVABLE, BUT THE PROBLEM STILL EXISTS). I THEN WENT TO ANOTHER DEALER (THEY COULD FIND NOTHING WRONG, BUT DID SUGGEST INCREASING THE TIRE PRESSURE TO 40 PSI). I THEN CONTACTED HYUNDAI CORPORATE CUSTOMER SERVICE TO SEE IF THEY HAD ANY SUGGESTIONS/RECALL/ETC. & ALTHOUGH THEY WERE VERY PLEASANT TO TALK WITH, THEY DID NOT SEEM TO KNOW ANYTHING ABOUT THE PROBLEM. ALTHOUGH IT WILL COST ME ALMOST $10,000 TO MAKE A CHANGE; BECAUSE OF THE SAFETY ISSUE, I HAVE DECIDED TO SELL THE VEHICLE, AS I FEEL THAT IT IS TOO UNSAFE TO CONTINUE TO DRIVE. (I ALSO HAVE A 2008 SANTA FE, WHICH I PURCHASED NEW, AND WHICH HAS NEVER HAD ANY KIND OF STEERING/HANDLING ISSUE.). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10693694March 11, 2015VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ABOUT 45 MPH ON AN OPEN ROAD, LITTLE TO NO TRAFFIC. THE SUNROOF IN MY SANTA FE SPONTANEOUSLY EXPLODED. WE HEARD A VERY LOUD BANG. A LARGE PIECE OF GLASS FLEW UP AND OUT OF MY CAR. SEVERAL SMALL PIECES OF GLASS FELL INTO THE CAR, ON ME AND MY 9 YEAR OLD DAUGHTER (WHO WAS IN THE BACKSEAT/DRIVER SIDE). THE FALLING GLASS RANGED FROM SLIVERS TO PEA SIZED TO LARGER THAN 2 INCHES. THE GLASS CONTINUED TO FALL INTO THE CAR. I CLOSED THE SUNSHADE ON THE SUNROOF TO TRY TO KEEP THE REST OF THE FALLING GLASS OFF OF US. I WAS ONLY ABOUT 1/2 MILE FROM HOME. I DROVE HOME AND PARKED IN MY GARAGE. THE PANORAMIC SUNROOF HAS 2 PIECES OF GLASS. THE ENTIRE FRONT PANEL WAS SHATTERED, AND HAD A LARGE HOLE JUST TO THE RIGHT OF CENTER. THIS WAS AFTER 6PM. I CALLED THE HYUNDAI DEALERSHIP FIRST THING THE NEXT MORNING. THE SERVICE PERSON I SPOKE TO STATED THIS WAS THE 2ND EXPLODING SUNROOF THEY HAVE SEEN THIS MONTH. I HAD THE CAR TOWED TO THE DEALERSHIP. WHEN WE GOT TO THE DEALERSHIP THE REST OF THE SUNROOF HAD SHATTERED AND FALLEN INTO THE CAR. THE CAR WAS FILLED WITH GLASS. I HAD 2 SMALL GLASS SLIVERS IN MY HAND THAT I EASILY REMOVED. I HAVE A SMALL GLASS SLIVER IN MY CHIN STILL. MY DAUGHTER HAS A FEW SMALL SCRATCHES ON HER STOMACH (SHE WAS WEARING A CROPPED SPORTS TOP). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10693229March 10, 2015VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEED SUDDENLY DECELERATED TO APPROXIMATELY 20 MPH AND FAILED TO ACCELERATE WHEN ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO INFORMATION REGARDING THE FAILURE WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,080.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691492March 2, 2015VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON HWY 71 APPROXIMATELY 25 MILES SOUTH OF ALEXANDRIA, LA WITH THE SUNROOF CLOSED AND THE INTERIOR SUNROOF LINER CLOSED WHEN I HEARD A LOUD "EXPLOSION" SIMILAR TO THE SOUND OF A SHOTGUN BEING FIRED. THERE WAS ONLY ONE VEHICLE NEAR ME, APPROXIMATELY 500 FEET AHEAD OF ME. I LOOKED TO SEE IF THE SIDE WINDOW HAD BEEN SHOT OUT AND TO MAKE SURE MY SON, WHO WAS SITTING IN THE BACK, WAS OK. I THEN COULD HEAR THE SOUND OF WIND COMING FROM ABOVE ME. I OPENED THE SUNROOF COVER AND DISCOVERED A LARGE HOLE IN THE FORWARD PART OF THE SUNROOF, WITH THE REMAINDER OF THE FORWARD RETRACTABLE SUNROOF SHATTERED. I PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT IT APPEARED THAT THE SUNROOF RELEASED UPWARD. I HAVE TAKEN THE VEHICLE TO A HYUNDAI DEALER AND THEY ARE TRYING TO SAY THIS IS THE RESULT OF SOMETHING STRIKING THE SUNROOF, AND THAT THEY HAVE "NOT SEEN THIS BEFORE". I HAVE DONE RESEARCH AND SEE THAT THERE HAVE BEEN SEVERAL COMPLAINTS OF THIS HAPPENING INCLUDING A RECENT RECALL OF HYUNDAI VELOSTERS FOR THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691078February 27, 2015TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH KUMHO CRUGEN PREMIUM (NA) TIRES, SIZE: P235/55/R19 (NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT ALSO MENTIONED THAT THERE WERE CRACKS DEVELOPING IN ALL IN TIRES ALONG THE TREAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 900. ...UPDATED 04/15/15 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679851January 29, 2015VISIBILITY/WIPER
THE FRONT WINDSHIELD CRACKED WHEN PARKED. IT HAD ALWAYS HAD A HAZE WHEN THE WIPERS WERE USED THAT NEVER CLEARED. THE DEALER TRIED NEW BLADES AND VARIOUS WINDOW TREATMENTS. BUT NOTHING EVER WORKED. ALWAYS SEEMED TO BE FAULTY MANUFACTURED GLASS. THE REAR WINDOW CONTINUES TO HAVE THE SAME PROBLEM AND I AM AFRAID IT WILL CRACK ALSO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676156January 16, 2015STEERING
THE CAR FEELS VERY UNSTABLE WHEN DRIVING DOWN THE HIGHWAY. IT WONDERS ACROSS THE ROAD AND I AM ALWAYS TRYING TO CORRECT WITH THE STEERING WHEEL. I TRADED IN MY 2011 SANTA FE LIMITED AND THE STEERING WAS EXCELLENT ON MY OLD CAR. SO I AM VERY UNHAPPY AND DON'T FEEL VERY SAFE DRIVING MY NEW 2014 SANTA FE SPORT. I HAVE ALSO EXPERIENCED THE FEELING OF IT SWAYING AS REPORTED BY OTHERS TOO. THERE ARE MANY OTHER COMPLAINTS ON THESE SAME ISSUES AND THEY NEED TO CORRECT THESE UNSAFE ISSUES. THE BLIND SPOT ON THE RIGHT REAR IS PRETTY BAD TOO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671614January 10, 2015EXTERIOR LIGHTING
I LIVE AND WORK IN THE CITY AND COUNTY, TUCSON, ARIZONA. IN THE COUNTY THERE ARE GENERALLY NO STREET LIGHTS AT ROAD INTERSECTIONS. MY NEW CAR (2015 HYUNDAI SANTA FE) DOES NOT HAVE ANY RUNNING LIGHTS ON THE SIDE THAT PROVIDE SIDE ILLUMINATION AT NIGHT. I HAVE HAD MULTIPLE INCIDENTS WHEN MAKING RIGHT AND LEFT HAND TURNS ONTO STREETS/ROADS WITHOUT STREET LIGHTS WHERE MY CAR'S LIGHTS DO NOT ILLUMINATE THE ROAD I AM TURNING ONTO UNTIL I COMPLETELY MAKE THE TURN. IN SEVERAL INSTANCES AS I MADE THE TURN I COULD NOT SEE THE ROAD AND I OVER SHOT THE TURN AND DROVE WELL ONTO THE BERM AND WAS ABLE TO STOP AND STEER BACK ONTO THE ROAD OR I TURNED TOO SOON. ANOTHER INSTANCE WAS WHEN I WENT DOWN AN EMBANKMENT AND WAS ABLE TO STOP BEFORE HITTING THE BOTTOM. LUCKILY THESE WERE NO ACCIDENTS INVOLVING VEHICLE DAMAGE OR PERSONAL INJURY/DEATH. THE ONLY WAY THAT I CAN SEE THE SIDE STREET, ROAD OR DRIVEWAY I AM TURNING ONTO IS TO TURN ON MY BRIGHT LIGHTS. OBVIOUSLY, THIS IS VERY UPSETTING TO ONCOMING DRIVERS AND A POTENTIAL SAFETY ISSUE. IN ADDITION, AT NIGHT WHEN STOPPED OR DRIVING STRAIGHT THERE IS A BLACK VOID APPROXIMATELY 15 FEET IN FRONT OF THE VEHICLE. ON ONE OCCASION I PRACTICALLY RAN OVER AN OBSTACLE SINCE IT WAS TOO DARK TO SEE IT. I TOOK THE SUV TO MY HYUNDAI DEALER AND EXPLAINED THE PROBLEMS. THEIR SOLUTION IS TO USE THE FOG LAMPS ALL THE TIME AT NIGHT. THIS ADDRESSES THE BLACK VOID IN FRONT OF THE CAR. IT DOES NOT SOLVE THE RIGHT/LEFT TURN ROAD LIGHTING ISSUE UNLESS I USED MY HIGH BEAMS TO EXECUTE THE TURN. THEY SAID THAT THEY WERE NOT AWARE OF THIS TYPE OF COMPLAINT BY OTHER OWNERS. I ASKED IF THEY WOULD CONTACT THE FIELD REPRESENTATIVE TO SEE IF THERE ARE ANY FIXES TO THIS PROBLEM. TO DATE, I HAVE NOT HAD A REPLY. I AM NOT HAPPY WITH THIS HEADLAMP DESIGN DEFECT SINCE IT PUTS MY PASSENGERS, OTHER DRIVERS, AND MYSELF AT RISK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10670906January 8, 2015ELECTRICAL SYSTEM
THIS IS NOT A SAFETY ISSUE BUT RATHER A DESIGN ISSUE THAT COULD LEAD TO PROBLEMS STARTING THE VEHICLE. THE KEY FOB IS DESIGNED SUCH THAT A VERY SLIGHT AMOUNT OF PRESSURE ON A BUTTON CAN REMOVE THE ENTIRE ELECTRONIC PORTION OF THE KEY INADVERTENTLY. IF THIS IS DONE ON ACCIDENT AND THE ELECTRONIC PORTION OF THE KEY CANNOT BE FOUND THEN THE CAR WILL NOT START. CONTRARY TO MOST KEY FOB DESIGNS, WHERE THE METAL KEY (VALET) PORTION FLIPS OUT FROM THE BODY OR HAS TO BE REMOVED USING SOME FORCE, THE KEY FOB ON THE NEW SANTA FE WILL DETACH WITHOUT ALMOST ANY FORCE. I HAVE ALREADY LOST A FOB AT A COST OF $280 TO ME AND THE KEY HAS BECOME DETACHED MULTIPLE TIMES IN POCKETS AND AROUND THE HOUSE WITHOUT HARDLY ANY FORCE. I BELIEVE THIS IS A DESIGN ISSUE AND CONSUMER PROTECTION ISSUE THAT NEEDS TO BE ADDRESSED. IT SEEMS HYUNDAI DESIGNED THIS PART FOR THE SOLE GOAL OF INCREASING REPLACEMENT KEY FOB SALES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10670527January 6, 2015SEAT BELTS
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WAS PEELING AND FAILED TO PROPERLY RESTRAIN THE DRIVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667379December 19, 2014SEATS
I PULLED UP ON THE HANDLE TO ADJUST THE DRIVER'S SEAT BACK. WHEN I RAISED THE LEVER, IT BROKE OFF IN MY HAND AND THE SEAT BACK WENT FLYING BACKWARD. HAD THIS HAPPENED IN TRAFFIC, I PROBABLY WOULD HAVE BEEN INJURED/KILLED IN A COLLISION, AS I WAS NO LONGER SECURED BY THE SEAT BELT AND UNABLE TO SEE OUTSIDE THE VEHICLE (SEAT LAID COMPLETELY BACK). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663949December 12, 2014STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SWERVED TO THE RIGHT INDEPENDENTLY AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE FAILURE MILEAGE WAS 15,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662598December 7, 2014ELECTRICAL SYSTEM
BLIND SPOT DETECTION STOP WORKING WHILE DRIVING AND THE DRIVER SCREEN SAID BSD CANCELED. I PARKED THE CAR STOP THE ENGINE AND AFTER RESTARTING THE BSD STARTED TO WORKING AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662556December 6, 2014POWER TRAIN, ELECTRICAL SYSTEM
HYUNDAI SANTA FE SPORT. CAN START/STOP ENGINE IN VARIOUS GEAR INCLUDING REVERSE. PURCHASED APRIL 10, 2014. AFTER DRIVING MY NEW HYUNDAI FOR A WEEK OR SO, DECIDED TO WASH IT. MY HABIT IS TO WIPE OUT THE HATCH AND UNDER THE HOOD. UPON OPENING THE HOOD DISCOVERED NO COOLANT IN RESERVOIR. EVIDENT THERE NEVER WAS ANY FROM THE FACTORY. MONTH LATER REPLACED BACK-UP CAMERA. 5 MONTHS LATER SHIFTED TO REVERSE NAVIGATION SYSTEM WENT TOTALLY BLACK. COULDN'T GET SERVICE APPOINTMENT UNTIL WEEK AND HALF LATER. ONE WEEK TO DATE, AFTER NAVIGATION BLACKED-OUT WHILE IN PARK AND NO ONE INSIDE AUTO DRIFTED BACK. VEHICLE WAS DAMAGED. FOUND HYUNDAI SANTA FE CAN START OR STOP IN VARIOUS GEAR INCLUDING REVERSE WHICH IS DANGEROUS. I COULD NEVER FEEL SAFE DRIVING THE AUTO AGAIN. FILED COMPLAINT WITH HYUNDAI MOTOR AMERICA EATING FOR RESOLUTION. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10661530December 2, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, IT ROLLED OUT OF PARK POSITION AND ROLLED OVER THE DRIVER. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO ANOTHER VEHICLE. THE DRIVER SUFFERED BROKEN RIBS AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. UPDATED 9/7/2017*CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10655245November 16, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
ABOUT 4 PM ON OCT 6, 2014, I WAS DRIVING SOUTH ON ROUTE 101S TOWARD YARMOUTH, NOVA SCOTIA, CANADA AT MILE MARKER 16. IT IS A 2 LANE RESTRICTED ACCESS HIGHWAY. THERE WERE 2 PEOPLE IN THE FRONT SEATS, ONE PERSON IN THE MIDDLE ROW, PASSENGER SIDE. THE DAY WAS PARTLY SUNNY, MID 60S, LITTLE WIND. MY SUNROOF WAS TILTED OPEN AND THE LINER WAS OPEN HALFWAY TO EXPOSE THE SUN ROOF OPENING. THE SPEED LIMIT ON THE ROAD WAS 100KM/HR, AND THAT WAS MY SPEED. A TRACTOR TRAILER PASSED ME GOING THE OPPOSITE DIRECTION, PROBABLY AT 100 KM/HR OR A LITTLE MORE. JUST AS THE TRUCK DISAPPEARED IN MY BLIND SPOT THERE WAS A HUGE EXPLOSION. IT SOUNDED LIKE A CANON WENT OFF JUST ABOVE ME. I LOOKED UP AND SAW A HUGE HOLE IN THE SUNROOF AND THERE WAS GLASS ALL OVER ME, MY PASSENGERS, AND THE INSIDE OF THE CAR. I IMMEDIATELY SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD WHEN IT WAS SAFE. I DID NOT HEAR ANYTHING HIT THE CAR, NOR DID WE AND 3 ROYAL CANADIAN MOUNTED POLICE FIND ANY SIGN OF ANYTHING THAT COULD HAVE CAUSED THE DAMAGE AFTER SEARCHING BOTH INSIDE THE CAR AND ALONG THE ROADWAY. ABOUT 60 PERCENT OF THE SUN ROOF WAS GONE, SHATTERED INTO BITS THROUGHOUT THE FRONT, MIDDLE AND EVEN SOME INTO THE BACK OF THE CAR. THE OUTSIDE PART OF THE SUN ROOF THAT WAS STILL ATTACHED WAS ALSO ENTIRELY SHATTERED. I PROCEEDED DIRECTLY TO A HYUNDAI DEALER WHO TOOK PICTURES TO DOCUMENT THE DAMAGE. A WARRANTY REPAIR WAS AUTHORIZED. AFTER INSPECTION AND CLEANING, THE SUN ROOF AND LINER OPERATED CORRECTLY, WITH DAMAGE LIMITED TO THE GLASS PORTION OF THE SUNROOF. NO OTHER ROOF DAMAGE WAS NOTED. MY CONCERNS ARE THAT EVEN THOUGH THIS HAS BEEN REPLACED, COULDN'T IT HAPPEN AGAIN? WHAT IS BEING DONE TO INVESTIGATE AND SOLVE THIS PROBLEM THAT RUNS ACROSS SEVERAL YEARS, MANY MAKES AND MODELS OF CARS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655244November 16, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
ABOUT 4 PM ON OCT 6, 2014, I WAS DRIVING SOUTH ON ROUTE 101S TOWARD YARMOUTH, NOVA SCOTIA, CANADA AT MILE MARKER 16. IT IS A 2 LANE RESTRICTED ACCESS HIGHWAY. THERE WERE 2 PEOPLE IN THE FRONT SEATS, ONE PERSON IN THE MIDDLE ROW, PASSENGER SIDE. THE DAY WAS PARTLY SUNNY, MID 60S, LITTLE WIND. MY SUNROOF WAS TILTED OPEN AND THE LINER WAS OPEN HALFWAY TO EXPOSE THE SUN ROOF OPENING. THE SPEED LIMIT ON THE ROAD WAS 100KM/HR, AND THAT WAS MY SPEED. A TRACTOR TRAILER PASSED ME GOING THE OPPOSITE DIRECTION, PROBABLY AT 100 KM/HR OR A LITTLE MORE. JUST AS THE TRUCK DISAPPEARED IN MY BLIND SPOT THERE WAS A HUGE EXPLOSION. IT SOUNDED LIKE A CANON WENT OFF JUST ABOVE ME. I LOOKED UP AND SAW A HUGE HOLE IN THE SUNROOF AND THERE WAS GLASS ALL OVER ME, MY PASSENGERS, AND THE INSIDE OF THE CAR. I IMMEDIATELY SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD WHEN IT WAS SAFE. I DID NOT HEAR ANYTHING HIT THE CAR, NOR DID WE AND 3 ROYAL CANADIAN MOUNTED POLICE FIND ANY SIGN OF ANYTHING THAT COULD HAVE CAUSED THE DAMAGE AFTER SEARCHING BOTH INSIDE THE CAR AND ALONG THE ROADWAY. ABOUT 60 PERCENT OF THE SUN ROOF WAS GONE, SHATTERED INTO BITS THROUGHOUT THE FRONT, MIDDLE AND EVEN SOME INTO THE BACK OF THE CAR. THE OUTSIDE PART OF THE SUN ROOF THAT WAS STILL ATTACHED WAS ALSO ENTIRELY SHATTERED. I PROCEEDED DIRECTLY TO A HYUNDAI DEALER WHO TOOK PICTURES TO DOCUMENT THE DAMAGE. A WARRANTY REPAIR WAS AUTHORIZED. AFTER INSPECTION AND CLEANING, THE SUN ROOF AND LINER OPERATED CORRECTLY, WITH DAMAGE LIMITED TO THE GLASS PORTION OF THE SUNROOF. NO OTHER ROOF DAMAGE WAS NOTED. MY CONCERNS ARE THAT EVEN THOUGH THIS HAS BEEN REPLACED, COULDN'T IT HAPPEN AGAIN? WHAT IS BEING DONE TO INVESTIGATE AND SOLVE THIS PROBLEM THAT RUNS ACROSS SEVERAL YEARS, MANY MAKES AND MODELS OF CARS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654542November 12, 2014STEERING
STEERING ISSUE ON HYUNDAI SANTA FE 2014. VEHICLE WANDERS BACK AND FORTH ACROSS DRIVING LANE AT SPEEDS OVER 45 MPH. IT IS IMPOSSIBLE TO HOLD THE VEHICLE ON A STRAIGHT LINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653824November 10, 2014STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON HIGHWAY WHEN WITHOUT WARNING THE CLOSED SUNROOF BLEW OUT WITH A LARGE BANG. NO IMPACT WITH ANY OBJECT. DRIVER AND PASSENGER SHOWERED WITH BROKEN GLASS. CAR PURCHASED NEW ONLY TWO MONTHS AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10640264September 30, 2014STEERING, SUSPENSION
WHILE DRIVING ON THE HIGHWAY, STARTING AROUND 55MPH, THE CAR STARTS GETTING WOBBLY ON THE ROAD. IT IS A CONSTANT STRUGGLE WITH THE STEERING WHEEL TO KEEP THE CAR GOING STRAIGHT. IF THERE IS ANY WIND OR DRIVING BY TRUCKS, THE CAR BECOMES EVEN MORE DIFFICULT TO CONTROL. I HAVE SEEN MANY OTHERS HAVING THE SAME ISSUE AND THERE DOES NOT APPEAR TO BE A FIX, HOWEVER DEALER ATTEMPTS SEEM TO EVEN WORSEN THE ISSUE WITH OTHERS, SO I HAVE YET TO ADDRESS THIS WITH THE DEALER. I DO WORRY WHEN MY WIFE DRIVES THE CAR BECAUSE SHE IS NOT USED TO IT, AND HAS ' THROWN' HER INTO THE BREAKDOWN LANE SEVERAL TIMES. I'M HOPING HYUNDAI WILL ACKNOWLEDGE THE ISSUE AND COME UP WITH A VIABLE SOLUTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0