Hyundai Santa Fe Complaints (2008)

541 consumer complaints on file.

#11527887June 20, 2023
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2008 HYUNDAI SANTA FE- The car goes to the dealer every 6 months for the grease and oil and then the New York State Inspection every November. That car has been up on the lifts numerous times since 2008 and I am now just being informed the undercarriage - driver side frame was rotted. I don't think the frame could have rotted out since my last inspection in November of 2022. I found the recall was from 2017 campaign #947.I was never notified of this recall, I feel Hyundai has put me as risk to be involved in an accident if the undercarriage falls out. If it was a warranty job back in 2017 I would have been covered as I had a 10 year warranty which would have expired November 2018. Hyundai should repair the vehicle at no cost to me as I was never notified of of the recall for service campaign 947 and I would have been covered under the 1O year warranty . This was negligence on Hyundai's behalf I might not have this problem if the service campaign #947 was performed in 2017 / 2018. If they knew the campaign was out there it should have been completed with one my New York State Inspections in November of of 2017 or 2018. This question goes to Hyundai- on the invoice it states LIFETIME OIL CHANGES - why was I charged $19.98? I asked the service advisor and his was reply was we got bought out and no more free oil changes. Not a good answer - I should be grandfathered in and refunded the $21.55.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526405June 10, 2023
UNKNOWN OR OTHER, ENGINE
i change the oil on 4/18/2023 in walmart i park the car in my house i used on 04/23/2023 on i-75 southbound the oil light came out and them smoke star on the car fallow by fire me and daugther an husband where on the suv was tereffied
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11520065May 2, 2023
VEHICLE SPEED CONTROL
The contact owns a 2008 Hyundai Santa Fe. The contact stated that on several occasions while driving at undisclosed speeds, the brake pedal was depressed; however, the vehicle experienced unintended acceleration. The contact stated that he shifted into neutral(N) to stop the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that two unknown sensors and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514518March 29, 2023
SUSPENSION, WHEELS
The rear and drive unit is having issues loud popping sound when driving this is a major safety concern, and seems to be a huge problem across the board as I’ve been reading about on Hyundai forums
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507202February 14, 2023
SERVICE BRAKES
be guessed ABS malfunction, on 11/03/2022 on highway in bumper-to-bumper situation.speed around 40 Mph. the car front Suddenly hit braking hard, I had followed immediately hitting the braking hard but at some point became lost brake and collied at the car front, this a second time, I had another very similar situation years ago but avoided collision
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11493225November 11, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
The sunvisors for passenger and driver are defective. I have had the car since 2013 and have had to replace both visors at LEAST once a year, if not more frequently. The visor will suddenly break, swing down, impairing vision of the driver while the car is in motion, including highway speeds. I have been hit in the head several times when it breaks & swings while driving -- I am going to have a wreck eventually if Huydai does not address this defect in their visors & it is clearly a defect (check YouTube for all the hacks in how to attempt to fix it).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492623November 7, 2022
FUEL/PROPULSION SYSTEM
The fuel tank level sensor failed and yes can be inspected. Check engine light goes on and fuel says empty with little yellow light .My mechanic checked my car and told me it was the fuel tank level sensor. Check engine light goes on and the fuel needle goes up and down to empty. When I fill the tank, the check engine light goes off and the needle rises to full. When the gas reaches a certain level the check engine light goes on and fuel needle drops to empty . It will go up and down. This first occurred October 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492637November 7, 2022
ENGINE
Head on impact rear ending a truck. Engine locked melted head gaskets and destroyed radiator
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11484286September 13, 2022
SERVICE BRAKES, HYDRAULIC, AIR BAGS, EXTERIOR LIGHTING
The contact owns a 2008 Hyundai Santa Fe. The contact stated that the vehicle was taken to the dealer after receiving notification of NHTSA Campaign Number: 21V936000 (Service Brakes, Hydraulic) and 12V354000 (Air Bags). The dealer diagnosed the vehicle that the brake lamp switch needed to be replaced. The vehicle was repaired; however, the contact stated that while driving, the TPMS, passenger seat belt, and the ESC warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the valve cover gasket and alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466133May 25, 2022
STRUCTURE:BODY
I noticed a Crack in the lower part of the windshield on the driver's side. I was told by Safelite there was rust around the windshield and they would not replace the windshield unless the rust was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463694May 6, 2022
UNKNOWN OR OTHER
vehicle had a recall in 2017 recall#947 to perform underbody corrision prevent service. in April of 2022 vehicle was taken to a service shop for a oil change at that point the tech sent pictures of the frame that was rotted and suggested bringing the vehicle to the dealer for them to inspect. Vehicle was taken to Sansone Auto Mall in Avenel N.J. on April 22,2022 at such time pictures of rotted frame was sent to Hyundai and dealer infomed me that vehicle was unsafe to drive.Two weeks have gone by with no response from Hyundai or dealer after numerous calls. What can I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448613January 24, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2008 Hyundai Santa Fe. The contact stated that the vehicle failed to display an accurate current fuel level. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel lines replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441983November 29, 2021
SUSPENSION, STRUCTURE:BODY
The contact owns a 2008 Hyundai Santa Fe. The contact stated that while reversing out of his driveway at 1 MPH, the front end on the passenger’s side of the vehicle collapsed almost causing the wheel to detach. The contact stated there was no warning light illuminated. There was no injury sustained. The contact had the vehicle towed to the dealer to be diagnosed. The contact was informed that the control arm and ball joint had shattered. The contact stated that the vehicle remained at the dealer awaiting the arrival of the replacement part. The manufacturer was contacted and provided the contact a case number. The approximate failure mileage was 72,000. Repaired at cost of $1666.67 at Napelton Hyundai 3703 Northlake BLVD Lake Park Florida 33403. The car had a faulty fuel gauge which could NOT be repaired after 3 attempts. Car also experienced loss of power brakes and power steering while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416636May 14, 2021
FUEL/PROPULSION SYSTEM
THE FUEL GAGE KEEPS MARKING THE WRONG LEVEL OF GAS. FIRST IT WENT CRAZY GOING UP AND DOWN. AFTER SENSORS WERE CHANGED, IT STAYED AT HALF OF TANK EVEN WHEN FULL. NOW THE FUEL SYSTEM WILL NEED TO BE REPLACED AGAIN BECAUSE WHEN IT REACHES A CERTAIN GAS LEVEL, THE CHECK ENGINE SHOWS UP. ITS RANDOM ISSUES AND ALL HAVE TO DO WITH THE PUMP, AND SENSORS. BEEN TRYING TO FIX THIS FOR 2 YEARS AND REPLACING THE SYSTEM SEEMS TO WORK FOR A FEW MONTHS AND THEN THE ISSUES SHOW UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415741May 9, 2021
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE EXPRESSWAY WHEN MY VEHICLE PICKED UP 65 MPH. I WAS PUSHING ON MY BRAKES WHICH DIDN'T DO ANYTHING, AS I WAS APPROACHING MY EXIT I HAD MY FOOT HOLDING THE BRAKES ALL THE WAY WHICH THEN SLOWED THE CAR DOWN ENOUGH. I GOT OFF THE EXIT AND WAS MET WITH A RED LIGHT AND MY CAR ACCELERATED WITHOUT WARNING ALMOST CAUSING ME TO SLAM INTO THE BACK OF ANOTHER VEHICLE. I THREW MY CAR IN PARK AND IT STARTED SMOKING SO I TURNED THE VEHICLE COMPLETELY OFF. FRIGHTENING SITUATION AS I HAD MY INFANT TWINS. MAY 7 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408357April 16, 2021
FUEL/PROPULSION SYSTEM
FUEL GAGE DOES NOT WORK. FILL UP CAR WITH GAS AND THE TANK SHOWS EMPTY FOR DAYS AND THE CHECK ENGINE LIGHT COMES ON. GETTING NEW SYSTEM DOES NOT FIX THIS ISSUE. EACH DAY YOU GET IN THE CAR IT WILL SHOW A DIFFERENT AND INACCURATE READYING. I HAVE SEEN MANY OTHER ONLINE COMPLAINING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399868March 9, 2021
UNKNOWN OR OTHER
I HAVE BEEN HAVING TROUBLE WITH THE BREAKING SYSTEM SINCE I BOUGHT THE CAR! I HAVE CHANGED THE REAR BREAKS ROATORS AND CALIPTERS AT LEAST 3 TIMES IN THE 5 YEARS I HAVE HAD THIS CAR!! NOW MY REAR WHEELS ARE STARTING TO LOCK UP! VERY UNSAFE! I LOVE THIS CAR BUT ITS GETTING VERY COSTLY I WAS DRIVING WHEN THIS HAPPENED AND I WAS ON A STATE HWY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399198March 4, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON HIGHWAY, CAR WOULD NO LONGER ACCELERATE AND WENT INTO LIMP MODE CAUSING ME TO SLOW TO 50 MPH AND NOT BE ABLE TO KEEP UP WITH SPEED IF TRAFFIC. PULLED OVER, DASH LIGHTS FLASHED AND CAR WOULD NOT RESTART. OIL HAD LEAKED OUT OF VALVE COVER GASKET ALL OVER THE ALTERNATOR CAUSING THE CAR TO MALFUNCTION AND BECOME INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386168January 2, 2021
FUEL/PROPULSION SYSTEM
FUEL GAUGE FAILED. THE FUEL TANK WOULD BE FULL BUT THE GAUGE READ 1/4 TANK, (RAN OUT OF GAS IN THE MIDDLE OF NOWHERE) CONTACTED HYUNDAI, THEY WERE AWARE OF THIS ISSUE BUT OFFERED NO SOLUTION AS FAR AS RECALL, THEY STATED THE FIX WOULD COST APPROX. $600.00 WITH PARTS AND LABOR. I CHECKED THIS ISSUE ON LINE AND THIS DEFECT IN THE "FUEL SENSORS" HAS BEEN GOING ON FROM APPROX. 2007 TO 2015 EFFECTING THOUSANDS OF HYUNDAI SANTA FE'S. MY QUESTION IS, WHY HASN'T "THE HYUNDAI MOTOR CO." CORRECTED THIS SAFETY PROBLEM OR ISSUED A RECALL? THEY EXPECT CUSTOMER LOYALTY BUT IT APPEARS THE LOYALTY GOES ONLY ONE WAY. I WAS VERY HAPPY WITH MY 2008 SANTA FE BUT NOW I'M WONDERING HOW MANY OTHER SAFETY ISSUES ARE BEING COVERED UP. I WAS AT MY HYUNDAI DEALER JUST PRIOR TO THE FUEL SENSOR ISSUE LOOKING AT THE NEW PALISADE LIMITED" BUT NOW I'LL LOOK ELSEWHERE [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383146December 12, 2020
STRUCTURE:BODY, SEATS, SUSPENSION
PRIOR TO CONTACTING NHTSA WE CONTACTED HYUNDAI AND INFORMED THEM THAT THE BOTTOM OF THE VEHICLE HAS RUSTED THROUGH AND WE CAN SEE THE BOTTOM OF THE INTERIOR IN THIS VEHICLE WHEN THE CAR IS ON A LIFT (THIS WAS POINTED OUT TO US BY A THIRD PARTY REPAIR SHOP AND NOT THE DEALER). IT APPEARS THAT HYUNDAI MAY BE CONCEALING DATA FROM NHTSA REGARDING CORROSION PROBLEMS ON ITS VEHICLES. WHAT IS CLEAR IS THAT HYUNDAI IS SHIRKING ITS SAFETY OBLIGATIONS AND WILL NOT COVER CORROSION, REGARDLESS OF WHETHER IT IS FUNCTIONAL OR SAFETY, IF THE WARRANTY HAS EXPIRED. BASED ON PRIOR DEALINGS WITH NHTSA I KNOW THAT RECALLS ARE NOT LIMITED TO THE WARRANTY PERIOD IF VEHICLE SAFETY IS IN QUESTION. WHEN WE CONTACTED HYUNDAI, THEIR EXCUSE FOR WHY THE VEHICLE HAD A MASSIVE HOLE IN THE UNDERCARRIAGE WAS THAT THE VEHICLE IS DRIVEN PRIMARILY IN ILLINOIS AND ILLINOIS USES SALT ON THE ROADS IN WINTER. IF I'M NOT MISTAKEN, MORE THAN HALF OF THE VEHICLES IN THE US ARE DRIVEN ON ROADS THAT ARE SALTED IN THE WINTER. THIS EXCUSE IS SIMPLY NOT ACCEPTABLE AND PERHAPS NHTSA NEEDS TO PROHIBIT HYUNDAI FROM SELLING VEHICLES IN THE NORTHERN HALF OF THE US IF THIS IS GOING TO BE HYUNDAI'S ATTITUDE. I'VE NEVER HAD THIS PROBLEM WITH ANY OTHER MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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