Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#10606567June 27, 2014
SERVICE BRAKES
REAR LEFT WHEEL HAD HIGH PITCH SCREECHING SOUND AT 50-55 MPH TAP THE BRAKES AND IT WOULD QUIT MOMENTARILY AND THEN START SCREECHING AGAIN. STOPPED AND CHECKED WHEEL ON RIGHT AND LEFT SIDE. RIGHT SIDE WAS LUKEWARM TO THE TOUCH AND LEFT WHEEL WAS TOO HOT TO KEEP HAND ON IT. I TOOK IT TO LOCAL MECHANIC AND HE SHOWED ME THE PADS ON THE LEFT WHEEL AND THEY WAS WHITE FROM EXCESSIVE HEAT BECAUSE THEY WERE NOT RELEASED BACK FROM THE ROTOR. PADS HAD TO BE PRIED OUT INSTEAD OF NORMALLY COMING OUT EASY. EXTREMELY RUST CORRODED CLEANED UP ALL RUST ON PADS AND BRACKET AND THEY WORK FINE NOW. I DROVE SANTA FE ABOUT 60 MILES AND NEVER HEARD IT NO MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606342June 26, 2014
SERVICE BRAKES
I WAS DRIVING ABOUT 30 MPH AFTER DRIVING ABOUT 6 MILES AT 55 MPH AND I HEARD A HIGH PITCHED SQUEAK. IT CHANGED WHEN I APPLIED THE BRAKES. I LATER STOPPED AND FELT THE WHEELS AND THE RIGHT REAR WAS HOT. TOOK THE VEHICLE TO THE DEALER AND THEY DETERMINED IT WAS BRAKE PADS THAT WERE CORRODED/STUCK. THEY WANTED $100 TO FIX THE PROBLEM. I GOT THE IMPRESSION THAT THIS HAPPENS QUITE OFTEN. I THINK IT IS DANGEROUS. IN MY OPINION THIS COULD CAUSE A FIRE. THE BRAKES ARE NOT MADE TO RUN THIS HOT. IT SHOULD ALSO BE COVERED UNDER THEIR 5 YEAR/ 50,000 MILE WARRANTY AND THEY CLAIM IT IS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604917June 21, 2014
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
FUEL GAUGE IS ERRATIC, CHECK ENGINE LIGHT ON, FAILS NJ EMISSIONS, DEALER WILL NOT FIX A KNOWN ISSUE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596398June 5, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR AND WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILD UP IN THE THROTTLE BODY CAUSING THE THROTTLE TO STICK. THE MANUFACTURER WAS NOT MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,956. UPDATED 8/12/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595782June 3, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS ABLE TO SHIFT INTO NEUTRAL BUT THE VEHICLE FAILED TO SHUT OFF. ALSO, THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,900. UPDATED 09/15/14*LJ UPDATED 1/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595632June 2, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHEN REFUELING TO CAPACITY, THE LOW FUEL WARNING LIGHT WOULD ILLUMINATE AND THE FUEL LEVEL GAUGE WOULD SHOE EMPTY WITHIN 50 MILES. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595674June 2, 2014
ENGINE, FUEL SYSTEM, GASOLINE
THE VEHICLE LOOSES ALL POWER. IT ALSO SURGES AND STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593364May 22, 2014
FUEL SYSTEM, GASOLINE
I HAVE 2009 SANTA FE. THIS HAPPENED FIRST TIME IN FEBRUARY 2014 THAT I WAS FILLING GAS (I ALWAYS DO FULL) AND AS I STARTED LEAVING THE GAS STATION MY FUEL GAUGE SHOWED EMPTY. I WENT BACK TO THE GAS STATION AND ASK THE ATTENDANT THAT THERE IS A MISTAKE, MY TANK IS NOT FULL IT IS EMPTY. BUT I WAS WRONG, BECAUSE HE TOLD ME THERE IS NO WAY THE PUMP MACHINE WILL LIE AND HE FILLS 100S OF VEHICLE PER DAY FROM EACH OF HIS MACHINE. JUST TO DOUBLE CHECK, THE NEXT FILLING I USED A DIFFERENT GAS STATION AND IT HAPPENED AGAIN. NOW THIS HAS BECOME ROUTINE AND SINCE MY LAST TWO VISIT AT PUMP, EVEN THE CHECK ENGINE LIGHT IS COMING ON NOW. I HAVE TO WAIT FEW DAYS AND MILEAGE TO PUT ON THAT THE CHECK ENGINE WILL GO OFF BUT THE FUEL GAUGE WILL STILL SHOW LESS THAN HALF THE TANK. AT THIS MOMENT, I KNOW MY CAR AND CAN PREDICT WITH SOME DEGREE OF CERTAINTY ABOUT THE MILEAGE MY CAR WILL PROVIDE BUT AS THE CAR AGES AND OTHER THINGS IN THE ENGINE AGES, IT WILL BECOME MORE DIFFICULT TO PREDICT THE GAS LEVEL. SO I MIGHT BE IN TROUBLE STRANDED ON HIGHWAY OR IN CITY DURING RUSH HOUR. ALSO I FOUND ONLINE THAT THIS IS NOT JUST MY PROBLEM, MANY OF OTHER SANTA FE HAD SIMILAR ISSUES. THEREFORE, I THOUGHT I SHOULD ALSO SHARE MY EXPERIENCE HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588526May 15, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, USING CRUISE CONTROL, THE CAR SUDDENLY LOST POWER. I STEPPED ON THE GAS AND IT WOULD NOT ACCELERATE. I COASTED TO A STOP AND PULLED ONTO THE SHOULDER. THE ENGINE WAS RUNNING, TRANSMISSION WAS IN GEAR, BUT THE CAR WOULD NOT MOVE. I TURNED OFF THE IGNITION AND LET IT SIT FOR A FEW MINUTES. I RESTARTED IT, HAD POWER, EVERYTHING SEEMED NORMAL, EXCEPT THE ENGINE LIGHT REMAINED LIT. I DROVE APPROXIMATELY 10 MILES TO MY DESTINATION. THE CAR SAT FOR SIX HOURS AND I WAS THEN ABLE TO DRIVE THE 65 MILES HOME WITHOUT INCIDENT. REPAIR RESULTS: MY HYUNDAI DEALER INDICATED THE PROBLEM WAS CAUSED BY A 'THROTTLE POSITION SENSOR'. THEY REPLACED THE ELECTRONIC COMPONENT AND RESET THE ERROR CODES IN THE VEHICLE'S COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586146May 2, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I HAD MADE A LEFT HAND TURN AND WENT TO ACCELERATE AND THE VEHICLE KEPT ACCELERATING AND THE ENGINE REVVED UP, I TRIED TO PUSH THE BRAKE TO SLOW THE VEHICLE DOWN AND IT WOULD NOT SLOW DOWN OR STOP. THE ENGINE REVVED UP AND FINALLY AFTER A FEW MOMENTS THE GAS PEDAL CAME UNSTUCK. THE CAR SLOWED DOWN AND I PULLED OVER. LATER THAT DAY MY SON DROVE THE VEHICLE AND IT HAPPENED TWICE TO HIM WHEN HE WENT TO ACCELERATE HE SAID IT JUST KEPT ACCELERATING AND HE SAID HE KEPT HITTING THE BRAKES UNTIL THE CARE WENT BACK TO NORMAL. I DID TAKE IT TO THE DEALERSHIP WHERE THEY SAID NOTHING WAS WRONG WITH MY VEHICLE. I DID DO A GOOGLE SEARCH AND IT SEEMS THAT OTHER OWNERS OF THE 2009 HYUNDAI SANTA FE REPORTED THE SAME EXACT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585574April 29, 2014
FUEL SYSTEM, GASOLINE
FUEL SENDER IS DEFECTIVE, IT IS BROKEN CAUSING THE FUEL GAUGE TO FAIL. THIS HAPPENS OFTEN TO MY MODEL CAR, RIGHT AFTER WARRANTY PERIOD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584364April 23, 2014
POWER TRAIN
MY 2009 SANTA FE HAS BEEN ACCELERATING DURING STOPPING (AROUND 20-30 MILES) I BROUGHT IT IN TO DEALER AND THEY TOOK IT FOR A TEST DRIVE ACKNOWLEDGING THAT IT DID IN FACT SURGE WHILE TRYING TO STOP. THEY DID AN "UPDATE" AND GAVE IT BACK TO ME TELLING ME IF IT DOES IT AGAIN BRING IT BACK. IT NOT ONLY CONTINUES TO DO THIS BUT WHATEVER THEY DID MADE THE TRANSMISSION SWITCH HARD. I'M TAKING IT BACK TODAY. IN MY OPINION THIS IS A SAFETY ISSUE AND SOMETHING SHOULD BE DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578626April 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE WAS SHOWING AN EMPTY READING WHEN THE FUEL TANK WAS HALF FULL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL SENSORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,800 AND THE CURRENT MILEAGE WAS 96,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573713March 20, 2014
SERVICE BRAKES
REAR BRAKE CALIBER LOCKED UP, BRAKES OVERHEATED. HAD TO HAVE BOTH CALIBERS REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569194March 13, 2014
FUEL SYSTEM, GASOLINE
WHILE DRIVING DOWN ROAD, GAS GAUGE WENT FROM FULL TO EMPTY AND BACK AGAIN. SINCE THAT DAY, GAUGE MOVES EVERY 5/10 MINUTES, DAILY. HAVE TO SET TRIP MILEAGE AFTER EACH FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567630March 6, 2014
FUEL SYSTEM, GASOLINE
ABOUT 6 TO 9 MONTHS AFTER PURCHASING SANTA FE CAR STALLED WHILE DRIVING DOWN ROAD WITH 1/4 TANK OF GAS INDICATED. GAS WAS PUT IN CAR AND DRIVEN TO DEALERSHIP WITH CAR STALLING A SECOND TIME IN ROUTE. DEALER SAID IT WAS A FAULTY FUEL SENSOR AND IT WAS REPLACED UNDER WARRANTY. CAR STALLED ON INTERSTATE WHILE GOING 70MPH 3/2013 WITH 1/3 TANK OF GAS SHOWING. UPON ADDING GAS CAR RAN AGAIN. WAITED A FEW MONTHS UNTIL CAR STALLED AGAIN WHILE DRIVING AROUND TOWN WITH "PLENTY OF GAS." TOOK IT TO DEALERSHIP 7/2013 AND THEY SAID IT WAS A FLUKE AND THE FUEL SENSOR WAS REPLACED AGAIN. ONCE AGAIN, 12/2013 CAR STALLED ON HIGHWAY WHILE TRAVELING AT 65 WHILE GAUGE INDICATED 1/3 TANK OF GAS. FILLED WITH GAS AND CAR RAN. TOOK IT TO DEALER 12/2013 AND THEY SAID IT WAS JUST A FLUKE (SEEMS TO BE PARTY LINE) BUT THIS TIME THEY SAID THE FLOAT IN THE FUEL TANK WAS GETTING HUNG UP ON SOMETHING SO WAS GIVING A FALSE READING. DEALER SAID HOSE THAT GOT CAUGHT ON FLOAT HAD BEEN RECONNECTED AND SHOULD NOT CAUSE ANY FURTHER PROBLEMS. DRIVING AROUND TOWN TWO DAYS AGO WITH 1/4 TANK OF GAS CAR STALLED AGAIN. HAVE ADDED GAS BUT IT IS SPUTTERING. ASSUME IT WILL BE ANOTHER FLUKE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565928February 26, 2014
VISIBILITY/WIPER
THE WINDSHIELD WIPERS FAILED TO WORK ON VERY COLD WINTER DAYS (ALL DAY, MULTIPLE DAYS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557661December 29, 2013
STRUCTURE:BODY, VEHICLE SPEED CONTROL
ENTERED HORSESHOE CASINO PARKING GARAGE AND TURNED INTO PARKING LEVEL. AS I FOLLOWED FORD TAURUS, HYUNDAI ENGINE CHANGED FROM NORMAL SPEED TO A ROARING ACCELERATION IN AN INSTANCE. I COULDN'T BRAKE IT TO A STOP AND IT RAMMED THE REAR END OF THE TAURUS. DAMAGE TO THE SANTE FE WAS LIMITED TO FRONT BUMPER DAMAGE WHILE THE BACK END OF THE TAURUS WAS DRIVEN FORWARD AND TORN UP. MY HUSBAND THOUGHT THE CRUISE MIGHT HAVE GONE ON; BUT, HE DECIDED THE ACCELERATION WAS TOO RAPID FOR THE CRUISE. HE WAS IN THE PASSENGER SEAT. WE DROVE HOME WITHOUT ANY FURTHER TROUBLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10554752December 4, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL WOULD BECOME STUCK AND IN ORDER TO RELEASE IT, THE BRAKES NEEDED TO BE ENGAGED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 01/07/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551176November 6, 2013
VEHICLE SPEED CONTROL
DRIVING MY WIFE'S CAR AROUND 40 MPH AND FOR NO REASON THE CAR STARTED ACCELERATING TO A HIGH RATE OF SPEED AND I HAD TO LAY ON THE BRAKE BUT WHEN I TOOK MY FOOT OFF THE BRAKE IT AGAIN STARTED ACCELERATING AT A HIGH RATE OF SPEED. I PUT THE CAR IN NEUTRAL AND THE ENGINE WAS RACING VERY HIGH I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WAS BACK TO NORMAL. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. TALKED TO HYUNDAI SERVICE AND THEY COULD NOT GIVE ME AN ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe