Hyundai Santa Fe Complaints (2003)

308 consumer complaints on file.

#10123775June 1, 2005
VEHICLE SPEED CONTROL
ON VARIOUS OCCASSIONS THE SPEDOMETER WILL CEASE WORKING WHILE DRIVING AFFECTING THE CRUISE CONTROL. ALSO, CAR SOMETIMES FEELS LIKE IT'S SLIPPING OUT OF GEAR WHILE DRIVING. OCCASSIONALLY, WHILE CAR IS IDLING, CAR WILL SHUT DOWN WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117372May 13, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHILE DRIVING AT LOW SPEEDS AND APPLYING THE BRAKES,THERE WAS EXTENDED STOPPING DISTANCE WHICH INCREASED THE POSSIBILITY OF AN ACCIDENT. CURRENTLY, THE MANUFACTURER WAS CONDUCTING A RECALL ON THE ABS ELECTRONIC CONTROL UNIT. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK THE DEALER STATED THAT UNLESS THEY COULD REPRODUCE THE SYMPTOM WHEN THEY PERFORMED A TEST DRIVE AND IF THEY COULD SHOW A SPECIFIC CODE NUMBER, THE COMPUTER WOULD NOT ALLOW THIS PROBLEM TO BE FIXED. RECALL CAMPAIGN #04V131000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115680April 25, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. DRIVER WAS NOT ABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED, AND REPLACE IT. HOWEVER, THE PROBLEM RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. THEN, MECHANIC REPLACED THE ENGINE COMPARTMENT RELAY, FUEL SENSOR ASSEMBLY, AND THE COMPUTER MODULE. *AK CONSUMER STATED THERE HAS BEEN 6 INCIDENTS/FAILURES THAT ARE CAUSING SERIOUS CONCERNS WITH STARTING AND STALLING. IT BECAME MORE FREQUENT AND STARTED HAPPENING WHILE DRIVING SANTA FE ON ROADS AND HIGHWAY. CONSUMER HAVE CONFIDENCE IN THE VEHICLE AND FEAR OF IT STALLING IN THE CENTER LANE WHERE THERE IS LITTLE OPTIONS EXCEPT GETTING HIT AND POSSIBLE GETTING SERIOUSLY INJURED. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114659March 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SINCE THE PURCHASE OF MY VEHICLE, I HAVE EXPERIENCE PROBLEMS WITH THE ABS SYSTEM, SIMILAR TO THOSE INCLUDED IN THE RECALL OF THE 3.5L SANTA FE'S. I KNOW THAT RECALLS ARE VIN SPECIFIC, BUT I FEEL THAT HYUNDAI AND NHTSA SHOULD LOOK INTO RECALLING THE 2.7L LX SANTA FE ALSO. MY CONCERN IS THAT WHEN STOPPING THE ABS WILL INTERMITTENTLY ACTIVATE CAUSING THE BRAKING DISTANCE TO INCREASE. WHEN IT ACTIVATES, THERE IS A RUMBLING NOISE AND VIBRATION AND THE VEHICLE WILL NOT STOP AT A SAFE DISTANCE. AT MANY TIMES, I HAVE RUN THROUGH STOP SIGNS OR ENTERED TOO FAR INTO INTERSECTIONS AT RED LIGHTS DUE TO THE BRAKE FAILURE. SOMETIMES I HAVE TO HIT A BUMP OR ICE FOR THIS TO OCCUR, BUT MORE TIMES THAN NOT, I AM ON A SMOOTH, DRY SURFACE WHEN IT HAPPENS. I HAVE MENTIONED THIS TO THE DEALER ON MORE THAN ONE OCCASION AND THEY EXPECT ME TO BELIEVE THAT THIS IS NORMAL ABS FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111457March 23, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES, THE VEHICLE CONTINUED TO COAST, THE FIRST TIME THIS HAPPENED. THE SECOND TIME THIS HAPPENED, IT RESULTED IN AN ACCIDENT. THE CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A THIRD TIME RESULTED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. THE CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10111672March 18, 2005
WHEELS
THE VEHICLE HIT A POT HOLE, WHILE DRIVING 55-56 MPH. THE CONDITION CAUSES THE LEFT REAR ALLOY WHEEL TO SPLIT IN HALF AND DAMAGES THE EMERGENCY PARKING CABLE. THE DEALER WAS NOTIFIED. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111976February 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MANY OCCASIONS OUR 2003 SANTA FE HAS A PROBLEM WITH THE TRANSMISSION SLIPPING AND THEN VIOLENTLY JERKING OR CATCHING BACK INTO GEAR, CAUSING PASSENGERS TO BE SLAMMED FORWARD AND BACKWARD IN THE VEHICLE. THIS OCCURS AT ANYWHERE FROM 20-65 MPH AND HAPPENS RANDOMLY. HAS BEEN TAKEN TO THE DEALERSHIP ON 3 SEPARATE OCCASSIONS WITH THE EXACT SAME RESULTS - COULD NOT DUPLICATE COMPLAINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111977February 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
RECENTLY, MY 2003 SANTA FE HAS HAD A GRINDING/WHINNING/RUBBING NOISE WHEN I TAKE OFF AT LOW SPEEDS. SOUNDS LIKE MIGHT BE TRANSMISSION, WHEEL BEARING OR PULLEY, BUT NOT SURE. TOOK VEHICLE TO DEALSHIP AND HIS ANALYSIS WAS THAT THE NOISE WAS COMING FROM THE IDLER PULLEY. ORDERED NEW PULLEY AND WILL REPLACE WHEN IT COMES IN. THIS NOISE WOULD COME AND GO AT SPEEDS BETWEEN 5 - 25 MPH AND WOULD LAST FOR SEVERAL SECONDS UP TO A MINUTE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111677February 17, 2005
POWER TRAIN:CLUTCH ASSEMBLY
THE VEHICLE WAS DRIVING ON THE WAY HOME. THE FOLLOWING DAY THE VEHICLE WOULD NOT GO INTO GEAR. THE CLUTCH IS NOT COVERED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111324February 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES VEHICLE CONTINUED TO COAST. HOWEVER, IT HAPPENED AGAIN, AND AN ACCIDENT OCCURRED. CONTACTED THE DEALER, AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT HAPPENED A THIRD TIME WHICH LED TO ANOTHER ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10111170February 8, 2005
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING BRAKES VEHICLE MADE A VERY LOUD NOISE. WHEN TAKEN TO GET SERVICED THE CAUSE COULD NOT BE DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107509January 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098377November 6, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ON NOVEMBER 5, 2004 AT APPROX 7:30 PM OUR 2003 SANTA FE WITH ONLY APPROX 14,000 MILES SUDDENLY "DIED" IN THE MIDDLE OF THE ROAD. ALL OF THE VEHICLE WARNING LIGHTS CAME ON, THE HEATER AND RADIO BEGAN MAKING STRANGE NOISES, THE HEADLAMPS FAILED, AND THE VEHICLE ENGINE STOPPED RUNNING AND WOULD NOT START, LEAVING THE VEHICLE IN THE MIDDLE OF THE ROAD, STRANDING ME AND MY PREGNANT WIFE, WITH NO LIGHTS OR FLASHERS IN THE MIDDLE OF THE ROAD ON A COLD NIGHT. HYUNADAI ROADSIDE SERVICE CONTRACTOR CROSS COUNTRY MOTORCLUB CLAIMED THAT IT WOULD TAKE OVER 3 HOURS TO GET THE VEHICLE TOWED, SO FINALLY 9 AFTER NEARLY 2 HOURS) COUNTY POLICE TOWED THE VEHICLE AS A TRAFFIC HAZARD TO FAIRFAX HYUNDAI. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098042October 30, 2004
ENGINE AND ENGINE COOLING
ON 10/23/04, MY 2003 HYUNDAI SANTA FE WITH 21,600 MILES, BEGAN TO EXPERIENCE A VERY LOW IDLE AND THEN STALLED OUT EACH TIME I HAD TO STOP AT A STOP SIGN OR A STOP LIGHT. I COULD START THE VEHICLE WITHOUT A PROBLEM EACH TIME BUT AS SOON AS I WOULD SHIFT INTO "DRIVE", THE CAR WOULD REPEAT THE LOW IDLE/STALL OUT PROCESS AND I COULD NOT MOVE THE CAR AN INCH. THE CAR HAD TO BE FLATBED TOWED TO THE DEALERSHIP. THE DEALERSHIP SAID THEY DROVE THE CAR AND HOOKED THE CAR UP TO THE COMPUTER BUT COULD NOT DUPLICATE OR FIND A REASON FOR THE PROBLEM. ON 10/29/04, TWO DAYS AFTER I PICKED THE CAR UP FROM THE DEALERSHIP WITH A CLEAN BILL OF HEALTH, THE EXACT SAME SCENARIO OCCURRED AGAIN AND THE CAR WAS AGAIN FLATBED TOWED TO A DIFFERENT DEALERSHIP TO TRY TO GET ANOTHER MECHANIC'S VIEW OF THE SITUATION. THEY ALSO COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS FOUND WRONG WITH THE CAR. I AM UNABLE TO RELY ON THIS VEHICLE BUT AM FRUSTRATED THAT 2 DIFFERENT HYUNDAI DEALERSHIPS CANNOT SEEM TO DISCOVER THE PROBLEM. THEY KEEP TELLING ME "THERE IS NOTHING WRONG WITH THE CAR".*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091589September 8, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090605September 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT APPROX 13,000 MILES I NOTICED A HORRIBLE GRINDING NOISE WHILE APPLYING BRAKES AT HWY SPEEDS. AT FIRST THE NOISE WAS ONLY PRESENT AT HWY SPEEDS BUT THEN AFTER A COUPLE HUNDRED MILES BEGAN TO APPEAR AT ALL SPEEDS. DEALER STATED THAT A PIN FELL OUT CAUSING A CALIPER TO FREEZE THUS CAUSING MY BRAKE PADS TO COMPLETELY WEAR OUT! METAL ON METAL...NO BRAKES AND THE DEALER REFUSED TO GIVE ME A LOANER! JUST ONE OF MANY PROBLEMS WITH MY SANTA FE! I'VE COMPLAINED IN THE PAST ABOUT THE ABS KICKING IN WHEN NOT NEEDED AND THE NOISES AND VIBRATION THAT IT MAKES AND WAS TOLD THAT IT WAS NORMAL. NOW I'M NOT SURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090607September 7, 2004
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE REAR DRIVER SIDE DOOR DOES NOT ALWAYS UNLOCK WITH THE REMOTE. THE DEALER AND HYUNDAI REFUSE TO GIVE ME A LOANER SO I CAN BRING THE VEHICLE BACK A NINTH (9TH) TIME TO HAVE IT INSPECTED FOR THIS AND MANY OTHER CONCERNS SO I AM UNABLE TO HAVE THE CONCERN ADDRESSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090476September 5, 2004
AIR BAGS:SIDE/WINDOW
ON MARCH 30, 2004 AT 5:52 AM WHILE ON MY WAY TO WORK, MY HYUNDAI SANTA FE WAS HIT ON THE DRIVER'S SIDE DOOR BY A MAN WHO RAN A RED LIGHT. AS HIS VEHICLE MADE IMPACT, MY SANTA FE WAS SENT INTO A ROLL-OVER, WITH APPROXIMATELY THREE TO FOUR FLIPS. MY SIDE AIRBAGS DID NOT DEPLOY, AND AS A RESULT, I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. I SUFFERED FROM A CONCUSSION AND DAILY HEADACHES, THAT AT TIMES WERE DEBILITATING. THE DRIVER'S SIDE OF THE CAR, FROM FRONT TO BACK, WAS DESTROYED. I WAS UNABLE TO EXIT THE VEHICLE THIS WAY, AND HAD TO GET OUT OF THE CAR THROUGH THE PASSENGER'S SIDE WITH THE HELP OF A PASSER-BY. BOTH VEHICLES WERE TOTALED AS A RESULT OF THE ACCIDENT. I CONTACTED HYUNDAI AND SENT THEM ALL OF THE REQUIRED PAPERWORK. I RECEIVED A REPLY THAT STATED THEY FELT THE AIRBAGS HAD FUNCTIONED IN THE MANNER IN WHICH THEY WERE DESIGNED, AND THIS WAS THEIR FINAL DECISION ON THE MATTER. I FAIL TO SEE HOW SIDE-AIR BAGS, NOT DEPLOYING IN A ROLL-OVER COLLISION, ARE FUNCTIONING AT ALL. WHEN I PURCHASED THE VEHICLE, THE DUAL SIDE IMPACT AIRBAGS WERE ONE OF THE SELLING POINTS THAT THE DEALER USED. INCLUDED IN THE OWNERS MANUAL WAS A PAMPHLET THAT ALSO DESCRIBED THE AIRBAGS, ALONG WITH PICTURES OF A CAR BEING HIT IN THE DRIVER'S DOOR AND ROLL-OVER ACCIDENTS. ACCORDING TO THIS PAMPHLET, THE SIDE AIRBAGS WOULD PROTECT YOU IN CRASHES SUCH AS THESE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10090003August 30, 2004
STEERING:RACK AND PINION
CONSUMER COMPLAINED ABOUT A RACK AND PINION STEERING PROBLEM. CONSUMER TOOK VEHICLE BACK TO THE DEALERSHIP ON SEVERAL OCCASIONS, YET PROBLEM RECURRED. VEHICLE WAS COVERED UNDER WARRANTY, BUT DEALERSHIP REFUSED TO GIVE CONSUMER A COPY OF THE WARRANTY, YET NOTHING WAS BEING DONE TO IMPROVE THE SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089424August 19, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, ELECTRICAL SYSTEM
SANTA FE HAS PROBLEMS WITH THE LOCATION OF THE GAS PEDAL AND THE BRAKE PEDAL AND THE SONATA HAS PROBLEMS WITH THE ENGINE OPERATION. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE SANTA FE (SUV) VIN#[XXX] AND A SONATA GLS VIN#[XXX]. THESE WERE BOTH NEW VEHICLES. THE SANTE FE DISPLAYED EXTENDED STOPPING DISTANCE AND THE VEHICLE SURGED FORWARD INTERMITTENTLY. THE BRAKE PEDAL AND ACCELERATOR PEDAL WERE SIMILAR IN HEIGHT. THE SONATA GLS DISPLAYED PROBLEMS, THE FIRST TO SECOND MONTH WITH A BACKFIRE AND OR EXPLOSIVE NOISE UPON THE STARTING THE VEHICLE. THE VEHICLE WOULD STUMBLE WHEN SPEEDING, AND FELT AS IF THE A/C COMPRESSOR WAS TURNED ON. *SC *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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