Hyundai Santa Fe Complaints (2004)

303 consumer complaints on file.

#10245750October 16, 2008
AIR BAGS:FRONTAL
MY WIFE WAS DRIVING ON A LITTLE ST. IN FOSTORIA,OHIO ON OCT 16 AT APPROX. 4 PM. HER SPEED WAS AROUND 35 MPH AND THE ROAD CONDITIONS WERE GOOD. SHE HAD A LARGE VEHICLE ON HER DRIVER SIDE AS THIS IS A TWO LANE HIGHWAY. A BLAZER/BRONCO CROSSED FROM THE ONCOMING LANE ATTEMPTING TO TURN ON A SIDE STREET (SOUTH UNION STREET, CUTTING RIGHT IN FRONT OF OUR 2004 HYUNDAI SANTA FE. THE IMPACT STOPPED HER VEHICLE IMMEDIATELY AND DROVE HER CAR INTO A TRUCK WAITING TO TURN ONTO LITTLE STREET FROM THE SAME SIDE STREET. ALTHOUGH THE ACCIDENT CAUSED A FRONT END IMPACT TO OUR HYUNDAI, THE AIRBAG IN OUR HYUNDAI DID NOT DEPLOY. MY WIFE SUSTAINED INJURIES TO HER LEFT COLLARBONE AND SHOULDER, AND ALSO TO HER RIGHT KNEE, REQUIRING A TRIP TO THE EMERGENCY ROOM AND XRAYS. SHE WAS ALSO UNABLE TO WORK FOR A SHORT TIME DUE TO HER INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10244545October 6, 2008
ENGINE AND ENGINE COOLING
WAS DRIVING ON THE FREEWAY DOING FREEWAY SPEEDS AT 5:30 AM GOING TO WORK WHEN MY TRUCK JUST SHUT DOWN. CHECK ENGINE LIGHT CAME ON, I LOST ALL POWER COASTED ABOUT 300 FEET, PULLED OFF ON LEFT AND ENGINE DIED AND WOULD NOT RESTART. COME TO FIND OUT, TIMING BELT WENT BAD, ALSO HAD TO REPLACE THE CRANK POSITION SENSOR. I'VE GOT LESS THAN 75000 MILES ON THIS TRUCK AND AM VERY UPSET THAT THIS IS NOT COVERED ON THE WARRANTY AND THAT THE PARTS THEY USE TO PUT THESE TRUCKS TOGETHER ARE SO CHEAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244444October 5, 2008
AIR BAGS:SIDE/WINDOW
WE TOOK OUR VEHICLE TO GARY ROME HOLYOKE FOR ROUTINE SERVICE AND COMPLAINT OF A AIR BAG WARNING LIGHT ON. WE WERE TOLD THAT IT WAS A UNIT UNDERNEATH THE SEAT THAT WAS BAD. THEY GOT THE LIGHT TO GO OFF AND WE WERE TOLD TO SELL OR TRADE THE CAR BEFORE THE LIGHT CAME BACK ON. WE WERE TOLD WE WERE OUT OF WARRANTY,BY LESS THAN 1000 MILES AND TO REPLACE THIS PART WOULD BE IN THE $2000-$3000 RANGE. THEY ALSO SAID IT WAS THE SIDE AIRBAGS AND THEY WERE HAVING PROBLEMS WITH THIS PART ON OTHER MODELS AS WELL. MY WIFE WAS TOLD THE SAME BY THE MANUFACTURER WHEN SHE CALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230826June 12, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHENEVER THE CONTACT ACCELERATES FROM A STOP, THE VEHICLE SURGES FORWARD RAPIDLY. HE MUST IMMEDIATELY APPLY THE BRAKES. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 66,963 AND FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230142June 6, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY A TRACTOR TRAILER. THE VEHICLE WAS DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE FAILURE MILEAGE WAS 109,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226314April 30, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
ONE MONTH AGO,WITH 40,600 MILES ON MY HYUNDAI SANTA FE THE RIGHT FRONT SPRING BROKE AND SHREDDED MY TIRE WHICH THE HYUNDAI DEALER REPLACED UNDER WARRANTY. THREE WEEKS LATER THE LEFT FRONT SPRING BROKE AND SHREDDED THAT TIRE ALSO. IF I HAD BEEN ON THE EXPRESS WAY, I PROBABLY WOULDN'T BE HERE TO TELL ABOUT IT. IN THE PAST FIFTY YEARS I HAVE OWNED 15 CARS AND NEVER HAD A FRONT SPRING BREAK DOWN MUCH LESS TWO IN THREE WEEKS. EVEN THOUGH THE HYUNDAI DEALER,PATRICK OF SCHAUMBURG, REPLACED THESE SPRINGS UNDER WARRANTY, I STILL INCURRED A $200.00 CAR RENTAL BILL. HYUNDAI DOESN'T SEEM TO KNOW WHAT THE CAUSE IS OF THESE SPRING FAILURES AT ONLY 40,600 MILES. ANY HELP AS TO THE CAUSE OF THIS PROBLEM WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218305February 11, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2004 HYUNDAI SANTA FE WITH BRAKE FAILURE. CONSUMER STATES THAT HYUNDAI HAS NOT COME UP WITH A REASON WHY THIS FAILURE HAS OCCURRED. CONSUMER BARELY MISSED AN ACCIDENT BY APPLYING THE EMERGENCY BRAKE AND SLIDING TO A STOP. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE ABS, HOWEVER HIS VEHICLE WAS NOT INCLUDED THE RECALL. THE DEALER SUGGESTED ALL TYPES OF SCENARIO'S FOR THE BRAKE FAILURE. THE CONSUMER SUSPECTED THERE MAY BE A DEFECT IN THE ABS. THE CONSUMER STATED THE BRAKES WERE APPLIED AND SLOWING THE VEHICLE NORMALLY WHEN THEY SUDDENLY DISENGAGED. THE CONSUMER STATED HE WAS UNABLE TO DISENGAGE THE CRUISE CONTROL SYSTEM BY DEPRESSING THE BRAKE PEDAL, AND THE VEHICLE CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS MANUALLY DISENGAGED BY PRESSING THE CRUISE CONTROL OFF BUTTON AFTER PRESSING THE BRAKE PEDAL SEVERAL TIMES FAILED TO DISENGAGE THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215968January 25, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MAINLY THE PASSENGER SIDE REAR DOOR AND ONCE IN AWHILE THE DRIVER SIDE REAR DOOR WILL LOCK AUTOMATICALLY AND THE REST OF THE OTHER DOORS REMAIN UNLOCKED. I CAN NOT GET THE DOOR UNLOCKED UNLESS I USE THE ELECTRONIC KEY. HOWEVER, I HAVE TO FIRST LOCK ALL THE DOORS AND UNLOCK THEM FOR THIS TO UNLOCK. THE DOOR DOES NOT LOCK EVERYTIME, BUT IT HAPPENS ENOUGH THAT I AM VERY WORRIED. LUCKILY, THERE HAS ONLY BEEN A FEW "EMERGENCY" SITUATIONS THAT I HAD TO QUICKLY GET TO MY SON AND I WAS UNABLE TO GET THERE BECAUSE THE DOOR LOCKED. HE THREW UP ONE TIME AND STARTED CHOKING, I HAD TO GO THROUGH THE PASSENGER SIDE AND HOP THE SEAT. FORTUNATELY, I WAS FAST ENOUGH AND HE WAS OK. IF I GOT INTO AN ACCIDENT I WOULD NOT BE ABLE TO GET MY SON TO SAFETY BECAUSE I COULD NOT GET THE DOOR OPENED. I HAVE 3 CHILDREN AT TIMES IN THE CAR AND A HANDY CAPPED FATHER WHO HAS TO SIT ON THAT SIDE. I AM VERY CONCERNED ON THE SAFETY OF MY CHILD AND FAMILY MEMBERS. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER SHIP I PURCHASED MY VEHICLE FROM SINCE DAY ONE, ON UNCOUNTABLE AMOUNT OF TIMES AND I KEPT GETTING TOLD, THERE IS NOTHING THEY CAN DO ABOUT THIS. I HAD KNOW IDEA WHAT TO DO AS NOBODY WAS HELPFUL. I WANTED TO BUY A NEW CAR, BUT I CAN NOT AFFORD IT. MY SON GOT THE "CARS" MOVIE FOR CHRISTMAS AND WITHIN IT WAS THIS "BROCHURE" AND I FOUND THIS SITE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214034January 7, 2008
ENGINE AND ENGINE COOLING:ENGINE
SINCE THE PURCHASE OF THIS SANTA FE IN 04 THERE HAVE BEEN SIX TIMES WHERE THE VEHICLE HAD BEEN DRIVEN DOWN THE ROAD AND DIED. I HAVE BEEN SCARED FOR MY AND MY SON'S LIFE AS THIS JUST HAPPENED ON AN INTERSTATE AND IF IT WOULDN'T HAVE HAPPENED BEFORE I WOULDN'T HAVE KNOWN HOW TO REACT BUT I BARELY PULLED THE CAR OFF THE ROAD. HYUNDAI SAID THE PROBLEM WAS UNBALANCED TIRE PRESSURE...OBVIOUSLY THEY DON'T RESPECT WOMEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212329December 19, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE BACKING UP AT 3 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED MOVING AND STRUCK ANOTHER VEHICLE. THE CONTACT'S VEHICLE SUSTAINED BACK END DAMAGE. ON ONE OCCASION, WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE MOVED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. SHE CRASHED INTO ANOTHER VEHICLE. HYUNDAI STATED THAT THERE WAS NO RELEVANT RECALL FOR THAT FAILURE; HOWEVER, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 04V131000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 26,603.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10210295November 29, 2007
AIR BAGS:FRONTAL
FAILURE OF DRIVER'S SIDE FRONTAL AIRBAG TO DEPLOY ON A 2004 HYUNDAI SANTA FE. MY WIFE WAS DRIVING HER SANTA FE ON A TWO-LANE COUNTRY ROAD IN WESTERN PENNSYLVANIA. WEATHER AND ROAD CONDITIONS WERE NORMAL, WITH NO ICE, SNOW, OR OTHER SLIPPING HAZARDS ON THE ROAD. AS SHE ROUNDED A CURVE A CAR WAS STOPPED DIRECTLY IN FRONT OF HER AND BECAUSE HER VISION WAS OBSTRUCTED BY LANDSCALE ALONG THE ROAD SHE COULD NOT SEE THE OTHER VEHICLE (A 1988 JEEP TRUCK) BEFORE SHE STRUCK IT. DAMAGE TO THE JEEP WAS MINIMAL (BROKEN REAR WINDOW AND BENT BUMPER), BUT DAMAGE TO THE FRONT OF HER SANTA FE WAS EXTENSIVE, ESTIMATED ABOUT $9,500. I CALLED OUR LOCAL HYUNDAI DEALERSHIP IN MONTGOMERY, ALABAMA TO URGE THEM TO CONTACT THE MANUFACTURER ABOUT A POTENTIAL AIRBAG MALFUNCTION. I WAS TOLD BY THE SERVICE DEPARTMENT THE FAILURE OF THE AIRBAG TO DEPLOY WAS NOT UNUSUAL BECAUSE THE AIRBAG DEPLOYMENT SENSORS ARE LOCATED WELL BACK FROM THE FRONT OF THE CAR. GIVEN THE SEVERE DAMAGE TO THE CAR (THE FRONT IS EXTENSIVELY CRUSHED) AND THE PENNSYLVANIA STATE TROOPERS OBSERVATION THAT HE WAS SURPRISED THE AIRBAG DID NOT DEPLOY, HYUNDAI SHOULD ADDRESS THIS POTENTIAL PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10205962October 17, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE IDLING, THE VEHICLE KEPT MOVING ALMOST HITTING A PEDESTRIAN. THE FAILURE OCCURS INTERMITTENTLY WHEN MERGING INTO TRAFFIC OR AT A TRAFFIC LIGHT. THE CURRENT AND FAILURE MILEAGES WERE 11,600. THE CONSUMER EXPERICED SUDDEN ACCELERATION WHILE HER FOOT WAS ON THE BRAKE. UPDATED 11/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202288September 9, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
UPON RETURN FROM VACATION, POWER STEERING WAS MOANING, LOSS OF FLUID FROM UNDER FRONT OF VEHICLE. EXAMINATION REVEALED LOSS DUE TO FLUID COOLER LINE BENEATH RADIATOR. FLUID WAS LEAKING ONTO THE CATALYTIC CONVERTER INCHES TO THE REAR OF THE LINE. EXAMINATION REVEALED BLACK STAINING ON SURFACE OF CONVERTER DUE TO SKIN TEMPERATURE OF APPROXIMATELY 1200 DEG. FIX WAS TO REPLACE COOLER LINE. THIS IS POTENTIAL CAUSE OF LOSS OF STEERING CONTROL AND/OR VEHICULAR FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200509August 22, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT BELT STUCK IN BUCKLED POSITION. DEALER WILL NOT REPAIR SEAT BELT. CAR IS A 2004 HYUNDAI SANTA FE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200245August 21, 2007
AIR BAGS
AIR BAG LIGHT CONTINUALLY COMES ON, DEALER MUST MAKE REPAIRS. WHEN LIGHT IS ON, AIR BAGS DO NOT FUNCTION. THE FIRST TIME THIS HAPPENED, THE SERVICE MANAGER STATED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198896August 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER SHUT OFF. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 39,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198058July 25, 2007
AIR BAGS
2004 HYUNDAI SANTA FE WITH AIR BAG SAFETY CONCERNS CUSTOMER STATES THAT THE REPAIR OF THE AIR BAG WARNING LIGHT IS ON**CC THE CONSUMER STATED THAT A SAFETY DEVICE SHOULD LAST LONGER THAN 69,000 AND HE SHOULD NOT HAVE TO BARE THE RESPONSIBILITY OF PAYING FOR THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191537May 23, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, TIRES
NO PRIOR WARNINGS OR CONDITIONS EXISTED PRIOR TO FAILURE. THE VEHICLE WOULD NOT START AND IT WAS DIAGNOSED BY A FELLOW COWORKER TO BE THE FUEL PUMP. AAA WAS CALLED TO TOW THE VEHICLE , AND UPON ARRIVAL, PUT CAR IN NEUTRAL TO BACK IT UP IN ORDER TO TOW. IMMEDIATELY, THE FRONT DRIVER TIRE WHEN FLAT, AND IT WAS A RESULT OF THE FRONT STRUT ASSEMBLY BREAKING AND CAUSING THE COIL SPRING TO SNAP AND PIERCE THE FRONT TIRE. IT HAS BEEN 6 DAYS , AND I WAS STILL WITHOUT THE VEHICLE WHICH WAS ONLY 3 1/2 YEARS OLD WITH 65,000 MILES. I WAS TOLD THAT NOTHING WAS COVERED BY WARRANTY AND REPLACEMENT PARTS WERE NOT AVAILABLE. IN ORDER TO GET THE VEHICLE FIXED QUICKLY I HAD TO ACCEPT PARTS FROM A 2006 VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190693May 14, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I AM SUSPICIOUS OF THE BRAKING SYSTEM OF THE 2004 HYUNDAI SANTA FE. ONCE, WHEN DRIVING IN WET CONDITIONS AND APPROACHING AN INTERSECTION, I TRIED TO STOP QUICKLY AND THE BRAKES MADE A STRANGE CLUMPING NOISE AND DID NOT SLOW THE VEHICLE. I ENDED UP IN THE MIDDLE OF THE INTERSECTION WITH CROSSING TRAFFIC COMING AT ME. IN ANOTHER INCIDENT, WHILE SIMPLY DRIVING ALONG THE ROAD, ONE OF THE TIRES RAN OVER A SHALLOW IMPRESSION IN THE ROAD , NOT EVEN THE SIZE OF A POT HOLE, AND THE BRAKING SYSTEM IMMEDIATELY LOST HYDRAULIC PRESSURE WITH THE BRAKE PEDAL DEPRESSING TO THE FLOOR WITHOUT RESISTANCE. THE VEHICLE WAS TRAVELING DOWN A HILL AND LOST BRAKING ABILITY FOR APPROXIMATELY 3-5 SECONDS. LUCKILY NOTHING MORE SERIOUS OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187433April 10, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE FAILURE. THE REAR BRAKE CALIPER FROZE/LOCKED WITH LESS THAN 10,000 MILES ON CAR SINCE IT WAS PURCHASED NEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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