Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11640632February 4, 2025
AIR BAGS
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while at a stop light, the air bag warning light illuminated the instrument panel. The vehicle was taken to a dealer and was diagnosed with a defective clock spring. The contact was informed that the clock spring needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranty coverage on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640481February 3, 2025
POWER TRAIN
Engine failure/ the check engine light comes on and it powers down,it has been in the garage 3 times for the same reason. I have a lifetime warranty on this motor and Hyundai will not cover it, I purchased an extended warranty and they won’t cover it either. Get told now that it is fixed for now come drive it around it might make it.or maybe it will only make it to the red light but you will have to take it to a Hyundai dealer.that we got thrown out of once because they were not submitted any paperwork . Need help I have been with out a car for 8 months and have made car payments and insurance payments
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639571January 30, 2025
ENGINE
engine light came on while on highway got off highway to get to safe place vehicle being hesitation dealer says need engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639607January 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 55 MPH, the engine seized. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the side of the roadway. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the ring around the engine needed to be replaced. There was an excessive amount of oil leaking. The vehicle was repaired. The manufacturer was contacted by mail and phone, and a complaint was filed. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637770January 22, 2025
ENGINE
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact pulled over to the side of the road. The contact stated that the vehicle was towed to a dealer by a friend. The vehicle was diagnosed with a misfire in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 120,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636697January 18, 2025
ENGINE
I bought my 2018 Hyundai Santa Fe Sport from Toyota of Scranton as a certified pre-owned vehicle. I was told by the sales representative, Doug, that the car had been “checked and serviced, everything down to a full tank of gas”. In March, my oil light quickly flashed. When I checked it there was low oil, so I did an oil change. In June the oil light quickly flashed again. I informed Toyota of Scranton and they recommended an oil change and changing the drain plug. They reimbursed me after I did so because I had bought the car so recently so I “likely bought it that way”. However, the issues continued and I had it looked at by Kost Tire & Auto Service to rule out a leak. On November 6, 2024 I brought it to Toyota so they could diagnose the issue, as I am still in the mileage window for my warranty. I picked up November 8, 2024 to begin a 1,000 mile oil consumption test. I brought the car back November 27, 2024 and it was established that the car was “excessively burning oil”. -- The engine has failed. -- The dealer confirmed the issue. -- The warranty company says they do not consider this issue a "mechanical failure" and will not cover the damage. -- Toyota tore down the engine and the warranty company inspected it. The car is still sitting at Toyota torn down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635927January 14, 2025
ENGINE
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the vehicle went into LIMP Mode and inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, and the contact was notified of a misfire in cylinder #1 and #2 which caused damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635497January 12, 2025
ELECTRICAL SYSTEM, ENGINE
In May 2024, the vehicle's oil light came on while slightly turning the wheel or braking. When taken to a dealership, they stated that the car only had one quart of oil remaining, which was 4,000 miles after my last oil change and not due for another 1,000 miles. They stated there was excessive oil consumption and recommended the vehicle be taken to Hyundai dealer. I took the vehicle to Hyundai dealer in August 2024 because the car was making a rattling sound when accelerating from 0-40mph along with the car jerking between 30-40mph if accelerating except when only applying light pressure to the accelerator. Hyundai dealer stated there was no oil remaining in the vehicle, which was why the vehicle was shaking and rattling when accelerating. They began a claim process with Hyundai as the vehicle was under 100K warranty. After two consumption tests, it was deemed the vehicle was not consuming oil as previously thought. After the last consumption test in October 2024, the oil light began to come back on with me braking the vehicle. Hyundai dealer stated there was nothing further they could do to assist and stated I'd need to reach out to Hyundai customer care to file a report. I did this 10/18/24, and in December, Hyundai customer care told me to take the vehicle back to Hyundai dealer. Hyundai said at that time that now there was an oil leak from the oil pressure sensor, which allowed oil to pass through the entire main wiring of the engine until it reached the PCM. They said I need to replace the PCM, oil pressure switch, and engine control harness for $7,000, not covered by the warranty. Parts are also on backorder for over a year. My car's oil light continues to come on, and now the engine light is coming on while my car shakes when I reach 45mph or greater. It is deemed no longer safe to drive the vehicle, especially with my children in the car. When I checked the dipstick, it was completely out of oil, which was 1500 miles after they performed oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635307January 10, 2025
ENGINE
In 2024, I initially suspected that my car was being improperly serviced at local Jiffy Lubes. Later, I thought it might be an oil leak, so I took it to the dealership. They informed me that there was an oil pan gasket leak and replaced it. However, when I returned the car a week later and said it wasn't fixed, they inspected it and claimed everything was fine. As months went by, I found myself consistently adding oil to the vehicle whenever the warning light came on. Whether I added 1 quart or 3 quarts at a time, the oil light would come on again about a week later, and I continued this cycle of adding oil. It was not until I found social media platforms/forums about a reoccurring problem with Hyundai vehicles burning oil. I have not talked to the dealership since so many people have stated in these forums that there is no solution because Hyundai denies there is a problem. I have 110k miles on the car and as long as there is no recall, I am forced to have the engine replaced at my cost. I am a retired, disabled veteran and cannot afford to have such expenses. There has to be a resolution to this problem with all of these peoples reports.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633565January 1, 2025
ENGINE
For the past 1.5 months my oil light has come on intermittently. This is odd because the vehicle has regular oil changes still not due for almost 2000 miles. 4 bottle of oil was added recently. Today the car stopped working while on the NJ turnpike when checked there was no oil in the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632908December 28, 2024
SEAT BELTS
Driver seat belt will not latch properly. I have not spilled anything into it an have checked it for debris. If you jiggle and push slightly on the unlatch button while trying to insert the buckle it will sometimes latch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632459December 26, 2024
ENGINE
2018 Hyundai Santefe 2.4L engine burned oil at a high rate and due to this caused 4k oil changes obsolete. The car need an oil change every 2k miles and still would have high build up. Hyundai claimed engine failure was due to gaps in the oil changes them being done around 4.5k miles in the start. Many people have had engine failures with these car and they are still selling them with the defective engine to this date and not warning the buyers about the problems with these cars and are forcing the second hand buyers to pay $6-12k outta pocket to repair these cars after a year of owning them. I think Hyundai should be held accountable for these actions after they know these engines are defective and they still have them on their car lots for someone to stroll in and buy a $17k car with previous owners that will fail within the next year of ownership. Attached is maintence record for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632485December 26, 2024
ENGINE
My Engine malfunctioned while driving on the interstate at 70 mph. There were no lights that came on no notice just stopped excelerating. Thankfully after exiting the interstate I was able to get to a gas station safely and that is where the vehicle died altogether and would not start again. My husband and I checked the oil at that time and there was absolutely no oil in the engine. The worse part was that my husband had just put 3 quarts of oil in the engine on Sunday and this all happened on Friday of the same week. I work from home and had only traveled 300 miles that week total, so there was no reason for this to have happen. I had it towed to the car shop and they informed me that Cylinder 1 and 4 are not getting any compression at all. I just had the oil changed in this and am very good about keeping up on maintenance in my car. I have had problems with the oil pan cracking, got that fixed. I check my oil every time I put gas in the car due to the fact that I knew the engine was using oil but it was nothing this severe. I would only have to add one or two quarts of oil every other week and I drive a lot for my job. I have never had any lights come on to warn me, there were no noises that was coming from the engine, I did not have any discolored smoke from the back of the car when starting it. There was never any leaks on the ground either. I had a Hyundai Dealership in Springfield, IL look at it and they said it just eats oil nothing more. I had my mechanic look at it and he stated that I needed to keep a very close eye on it, so that is what I did. However, no one told me that this was going to happen. Now I am stuck with car and payment that I can not drive. No recall but several/hundreds of complaints on same thing? And NO RECALL????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632138December 23, 2024
ENGINE
Driving on highway, when accelerator failed to maintain, the car started to jerk. After blocking traffic behind me, I was able to pull car over on the side of the busy highway, with smoke coming from hood. This was well after dark, and it was towed to a local and dependable mechanic. He had told me the engine was cracked. I am in the process of finding out if I am eligible for the extended warranty, for I meet all requirements
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631850December 20, 2024
POWER TRAIN
The engine in my 2017 Hyundai Santa Fe Sport, specifically the 2.4L Theta II engine, failed and is available for inspection upon request. This failure caused the vehicle to stall unexpectedly while driving, creating a serious safety hazard due to the sudden loss of power and control. The issue has been diagnosed by a Hyundai dealership, which confirmed the engine requires replacement due to internal failure. The manufacturer has denied warranty coverage, alleging maintenance neglect by the previous owner. Prior to the failure, the Check Engine light illuminated, the vehicle began making knocking noises, and it experienced a loss of power before stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631656December 19, 2024
ENGINE
I was on the highway and pressed the gas and the car started shaking. Wouldn’t go up in speed so I pulled off the highway and parked it. Checked the oil and it was almost empty even though I had an oil change about a month ago. Service center says it need a whole new engine at 108k miles. How is this possible? They say there were pieces of the valve in the fourth cylinder which also had lots of oil in it. I bought this car used and am only the second owner. Surely there is something Hyundai can do if they know about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631105December 16, 2024
ENGINE
The crank shaft failed leading to total engine failure. It's currently sitting at my mechanic's shop until I can get this sorted out, it can be inspected upon request. My engine failed while driving 75 mph on an interstate and could have lead to serious injury/death of myself, my passengers, and other drivers around me. The problem has been confirmed by my mechanic, an independent service center. I had complained to my local dealership service department a year or so ago about the amount of oil my car was going through, and was simply told "that's just an issue with this make/model" so was essentially told to live with it. The vehicle has not been inspected by law enforcement or an insurance company. I had the oil changed on 11/30/23 to ensure it was full while travelling. The oil light never came on. The check engine light had come on about a year prior, was checked at my local dealership service center via computer scan, and was told they couldn't find an issue. When I had my vehicle taken over to the mechanic, his reaction was "Oh geez, not another one." Apparently he has had to replace several of these Theta II 2.4L MIP engines recently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630653December 13, 2024
UNKNOWN OR OTHER
I got into my vehicle and when I closed my door, my rear window exploded. There was no one around the vehicle. There were no other vehicles broken into, it literally exploded on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630321December 12, 2024
ENGINE
The component that is malfunctioning is my engine. I took it into the dealership and they said I had cylinder scoring on my engine from excessive oil consumption. My safety was put as risk as my car threw itself into limp mode in the middle of the high way while going over 70 mph. I had to immediately pull over on the side of the highway and somehow get it back home while not being able to accelerate fully. My car is not drivable in this mode as it is unsafe. This issue has been confirmed by a dear shop although they refuse to replace the engine unless I pay for it out of pocket which is not possible. The vehicle component was inspected at the dealership. There was no prior warning to the engine issues. If there had been oil consumption issues before I had just recently bought the vehicle and there was no way of me knowing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630454December 12, 2024
ENGINE
The contact owns a 2018 Hyundai Santa FE. The contact stated that while driving at 30 MPH, the was a burning oil smell permeating the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the piston rings in cylinders one and three. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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