Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11673641July 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact used a personal handheld scanner to scan the vehicle and retrieved DTC: P1326 which indicated a failure with the Knock Sensor Detection System (KSDS). The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V578000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673404July 14, 2025
ENGINE
While I was dropping on the highway my vehicle suddenly slowed down when and the engine started shaking when I approached around 40mph and the check engine light started flashing. After checking I’m getting the error codes P1326 and P0014. I’m not unable to go past 40mph and the vehicle starts stalling when I approach that speed which is incredibly dangerous depending on what road I’m on. I’ve had zero issues with this vehicle previously and have always had regular maintenance. After researching other Santa Fe sport have had identical issues and there are recalls for other years but my year 2018 was skipped for some reason even though it’s clearly affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672684July 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle decelerated and lost motive power. The contact was able to pull to the side of the road. The check engine warning light, the malfunction indicator light and two other unknown warning lights were illuminated. The vehicle was able to restart, but failed to respond upon depressing the accelerator pedal. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with engine rod bearing failure. The dealer determined that the engine needed to be replaced and submitted a claim to the manufacturer. The dealer later informed the contact that the manufacturer had denied the claim. The contact related the failure to NHTSA Campaign Number: 17V578000(Engine and Engine Cooling); however, the VIN was not included. The contact filed an appeal claim with the manufacturer and was informed that the appeal claim was denied because the knock sensor detection system(KSDS) software update was not previously performed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672687July 11, 2025
STEERING
While PARKED IN FRONT OF 7-11 WITH ENGINE NOT RUNNING, THE POWER STEERING ATTACHMENT IN THE WHEEL WELL BROKE AND RELEASED FLUID ON THE HOT ENGINE. PATRONS IN SORE ALERTED ME THAT THE CAR WAS SMOKING OUT THE HOOD. I RACED BACK TO MY SANTA FE AND NOTICED FIRE. THE FRONT LEFT WHEEL HAD TURNED RADICALLY AFTER I PARKED IT. FIRE EXTINGUISHERS WERE BROUGHT FROM THE STORE. I RETRIEVED AS MUCH AS I COULD. MY SANTA FE BURST INTO FLAMES AND WAS TOTALLY CONSUMED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. OBVIOUSLY, MY VEHICLE WAS DESTROYED. 7-11 HAS THE EVENT ON TAPE. I RECEIVED NO COMPENSATION FROM ANYONE. I HAD TO CLEAN UP THE CHARRED REMAINS. WHY WAS THIS VIN NOT RECALLED/
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11672417July 10, 2025
ENGINE
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that when the vehicle was started, there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the failure was not determined. The contact was informed that the repair was not covered under recall or special program. The contact stated that the dealer declined to diagnose the vehicle. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unstated recall with a similar failure; however, the contact was informed that the recall was closed. The contact stated that the vehicle was purchased used, and had not receive a recall notification. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672322July 9, 2025
SEAT BELTS
Seat belt has been fraying for years and has not return to original position on the I-beam when not being used. Repair shops say it’s normal for vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671703July 7, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving approximately 40-50 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed about a Technical Service Bulletin. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no warranty coverage for the repair. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671438July 6, 2025
ENGINE, UNKNOWN OR OTHER
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671456July 6, 2025
ENGINE
My 2014 Hyundai Santa Fe Sport 2.0 Turbo suffered a complete engine seizure while driving due to a blown head gasket, which caused all coolant to leak out. The engine locked up suddenly while my daughter was operating the vehicle, creating a serious safety hazard. She was fortunate to pull over safely, but this type of failure could have resulted in a crash. I was forced to pay over $9,000 for a full engine replacement. This engine is the Theta II 2.0L Turbo GDI, which is part of multiple class action lawsuits and safety recalls due to engine seizure, bearing failure, and fire risk. Hyundai Customer Care has refused to assist or reimburse me. This failure involved no prior warning signs, and the gasket failure appears to be consistent with design flaws already documented in these engines. I am submitting this complaint as I believe this is a defect that poses a safety risk, especially given how suddenly the engine failed during normal driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671423July 6, 2025
ENGINE
Engine burning oil quickly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670686July 2, 2025
UNKNOWN OR OTHER
I was driving down the road when the check engine light began to flash. The vehicle started to decelerate and began to sputter. This was a serious safety issue as there were vehicles behind me which put myself and other drivers at risk. I was able to pull over on the side of the road. I cut the vehicle off and waited a few minutes. I cut the vehicle back on and the check engine light was still blinking. I was able to drive the vehicle back to my home but was not able to go over 40 mph and had to repeatedly pull over to ensure my safety. Diagnostic of the vehicle indicated a code P1326. The vehicle was taken to a local Hyundai Dealership to get a second diagnostic. This was truly terrifying for me. I’m glad I didn’t have my son in the car with me at this time. Also done research and it states that the P1326 code in Hyundai Santa Fe sport vehicles, particularly those with 2.0L turbo and 2.4L engines, is linked to a recall concerning connecting rod bearing wear and potential engine failure. This issue is addressed through a recall or a product improvement campaign, which may involve engine replacement or software updates. The knock sensor detection system (KSDS), associated with code P1326, is designed to detect excessive bearing wear and activate engine protection mode. My Hyundai only has 82000 miles on it. So I’m writing this to let you know that this is a big safety issue and needs to be addressed and fixed on my Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670871July 2, 2025
ENGINE
Despite regular oil changes and maintenance. Engine failed due to lack of oil at 122,000 miles. Complete oil change was done at 120,000 miles. Tune up completed at 118,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670667July 1, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669740June 27, 2025
ENGINE, UNKNOWN OR OTHER
While driving my vehicle, the check engine light came on, and the engine entered limp mode, severely reducing power and acceleration. This presented a significant safety risk while traveling on the highway, especially during lane changes and merges. The issue was later diagnosed by a certified Hyundai dealer as Diagnostic Trouble Code (DTC) P1326, which relates to the knock sensor detecting potential engine bearing wear. The dealer confirmed this issue and performed related inspection work under Hyundai’s Service Campaign T3G. No prior warning signs appeared before the incident. Hyundai has issued a known campaign for this issue, but no recall appeared under my VIN at the time. I incurred rental and rideshare costs due to the vehicle being held at the dealer for several days. This condition severely impacts the drivability and safety of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669749June 27, 2025
ENGINE
This model engine is a common complaint easily found by quick internet searches. They have recalled SOME models, but not all. This car uses EXTREME amounts of oil. It is not normal. I have not had a car in my 38 years of driving that used anything even close. I do not have any leaks. This car requires 1 quart of oil every 500-700 miles. This is horrible for maintenance. It is very dangerous to an unsuspecting buyer. I found out about this when my engine light came on and to my surprise the oil was about empty after an oil change when I first purchased the car. This was only about 6 weeks in to having the vehicle! This is also horrible for the environment, expensive, and messy. Hyundai should be held accountable. The oil consumption is due to an engine defect that is not directly related to their current Lifetime limited warranty for connected bearing rods.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669041June 24, 2025
ENGINE, UNKNOWN OR OTHER
In May while driving on the highway my car suddenly wouldnt accelerate and started jerking. It would go past 60-65 and the engine light was on. Took it to get repaired and they stated the whole engine needed to be replaced. Never once had an issue with my car until then. Of course we got the runaround went it came to the warranty. After repairs I notice my car does not run the same and that its slow to accelerate. Fast forward about a month later the starter goes bad in the car and now its completely unoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668193June 20, 2025
ENGINE
I was on an expressway with 70 mph speeds and could only drive at 55 mph. A flashing motor light came on and then a thunking/clicking sound. It would not accelerate and also lunging. Towed to an independent mechanic close to where I was who confirmed blown engine. Having towed to Hyundai dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667956June 19, 2025
FUEL/PROPULSION SYSTEM
Per Franklin County Fire Department report, they determined a malfunction in the canister vent valve associated with the gas tank initiated a fire. According to the department findings, the canister vent valve detached from the vehicle and was discovered approximately 200 yards behind the final position of the vehicle, still burning. This malfunction is believed to have compromised the fuel system, leading to an ignition and subsequent vehicle fire. The vehicle sustained extensive damage and was deemed a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11667301June 16, 2025
ENGINE
The vehicle lost power, and the engine started to make a knocking noise, and the check engine light came on. I plugged in the obd2 scanner and the p1326 code came out. It was a knock sensor that needed to be replaced. I replaced the sensor that the issue got worse. I looked up online about this issue and then I found a video of that explained the incident. The manufacture of the crank at the factory did not properly clean the holes of the oil passages. When they machined it, all the files they don't clean them good enough, so they go to one side and plug up the oil passages and it doesn't get oil. we were on the highway when this issue started and it lost power. The problem has not been solved because the Hyundai dealer and the corporate office did not want to help me with this issue. They claim that my title is salvaged but I contacted the DMV, and they confirmed that my title is clean and there is no issue. The second time they said the vehicle was used as a rental and that automatically disqualifies the vehicle's warranty. The vehicle has not been inspected. No warning at all until the day it happened. I just purchased this vehicle seven months ago for seven thousand dollars and this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667313June 16, 2025
ENGINE, UNKNOWN OR OTHER
During acceleration to pass car sputters and has no power. Merging into traffic is dangerous. The best shift is faulty as well . Mine is in park but it is showing it in drive and won't crank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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