Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11690663September 30, 2025
ENGINE
Engine shuttering and burning oil rapidly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690204September 28, 2025
ENGINE
On [XXX], around [XXX] I was driving my car on [XXX] and I suddenly experienced "Check Engine Flashing" and engine misfiring. I was driving ~70-75 mph in the left lane. I immediately turned ON the Hazard lights and somehow manage to get to the right lane and safely stopped the car in open space on the side. This could have resulted in a very serious accident as I had my whole family in the car with me. Hyundai Motor Company must be held accountable for this type of engine quality issue. My car has 119580 miles. I had always car maintenance done at Hyundai Dealerships to make sure that it is maintained as per the company recommended. The Catalytic converter in my car was changed by the Hyundai Dealership (Key Hyundai Manchester, CT) at approximately 96000 miles as it had gone bad in April of 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689911September 26, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I am writing to express my concern regarding an ongoing and persistent issue with excessive engine oil consumption in my 2015 Hyundai Santa Fe, Subject: Severe Oil Consumption Issue - 2015 Hyundai Santa Fe - VIN: [XXX] The vehicle consumes an alarming amount of oil, approximately 1 quart every 300 miles. This rate of consumption is far beyond what is considered normal and strongly suggests a serious mechanical or manufacturing defect. I have already taken the vehicle to a mechanic to diagnose and attempt to resolve this problem. Based on their professional advice, the following parts were recently replaced: 1.Engine Valve Cover Gasket 2.Turbo Charger Oil Line 3.Spark Plugs Unfortunately, despite these repairs, the issue of excessive oil consumption remains unresolved. The rate of oil loss remains consistent and dangerously high. This was first informed by a service center when I took the car for a random check. Then, after traveling 1,000 miles, the engine oil level dropped again. After that, I am keeping an eye on that. This level of oil consumption poses a significant risk to the engine's long-term health and reliability, and it is a major inconvenience and expense for me as the owner. I am deeply concerned that a major engine component may be failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690004September 26, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
What happened: While driving in Montana on September 21, 2025, the cabin suddenly filled with gasoline fumes and the accelerator pedal stopped responding. After pulling over, flames erupted from under the hood and the vehicle was completely destroyed within minutes. The passenger-side door could not be opened from the inside at first, delaying escape and creating a serious safety risk. No warning lights or messages appeared before or during the fire. (1) While driving, gasoline suddenly filled the cabin and the accelerator pedal stopped responding. Within seconds, the vehicle caught fire. The cause appears related to the fuel system, and possibly the ABS module. The vehicle was completely destroyed but remains available for inspection in a private tow lot. (2) The fire spread extremely quickly. Both occupants were nearly trapped inside when the passenger-side door would not open from the inside, delaying escape. The vehicle burned on the shoulder of a busy highway in Montana, posing danger to us and to surrounding motorists. (3) Not after this fire, but a similar problem occurred in 2023 when gasoline filled the cabin and caused the engine to stall. At that time, Hyundai replaced the engine under warranty. (4) No. The vehicle has not yet been inspected by the manufacturer, police, or insurance. It is secured in a private tow lot and is available for inspection. (5) No. There were no warnings at all before or during the failure. Even as gasoline filled the cabin and the vehicle caught fire, the check engine light stayed off and no alerts appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11689581September 24, 2025
UNKNOWN OR OTHER
Hyundai replaced engine at 69280 miles because of metal particles left in engine during manufacturing.Hyundai did not replace the turbo,that had the same oil running thru it as the engine.The tubro failed 15,080 miles later,lost all power .Car would not go over 40mph.,lucky to get car off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688836September 22, 2025
ENGINE
At first I noticed that there’s a strong smell of oil when I am driving it. The engine was consuming a large amount of oil so much so that I have to keep an extra bottle of oil in my car. I will be driving and oil light shows up and I have had an oil change not just a week prior. I had an independent mechanic to come check it and he said a lot of oil is leaking out into the engine because, I never see any oil on the ground. Then finally the check engine light is on, the steering is shaking heavily and I have stopped driving it for my safety and that of others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688861September 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that while driving at an undisclosed speed, there was smoke coming from the exhaust pipes. No warning light was illuminated. Upon inspection, the contact noticed suds on the exhaust pipe. The vehicle was taken to the independent mechanic, who discovered a low engine oil level and performed an oil change. The contact stated that the failure recurred with black smoke coming from the exhaust pipes after starting the vehicle. The dealer and two other dealers, Cooper Hyundai (110 S Quintard Ave, Anniston, AL 36201) and Serra Hyundai (1503 Gadsden Hwy, Trussville, AL 35235) were made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688617September 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Check engine light came on to check the oil and I had recently had an oil change and all of a sudden within a week or two I needed to fill my oil back up and it's gone through two quarts of oil since my oil change this has been going on for 2 years I did not know there was some place like this where I could follow a complaint. I constantly put oil in my car because my car is constantly low on oil and there is no evidence of the oil leaking onto the ground whatsoever. I don't know where the oil is going to but it's not leaking on the ground and there's just been a constant issue for the past 2-3 years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688237September 18, 2025
ENGINE
The engine shut down into Limp mode. I was on the interstate and this caused me to slow down and cause traffic problems. Yes, I have taken my car to McCarthy Olathe Hyundai and was told there was a recall for Knocking and would not be fixed because I needed a new engine. My engine light came on and the car slowed down. As soon as this happened I took the car to the dealership to be fixed. I did not drive the car anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687457September 15, 2025
ENGINE
Engine is burning too much oil.Tested for leaks.none. Had combustion cleaning,valve cover gasket replaced and oil changed as per Advantage Hyundai instructions.still burning oil too fast.Hyundai is hiding behind the fact that my vehicle is out of warranty because its close to 100,00 miles.This is obviously a defect in the engine and they should stand by their work and replace it with no cost to me.There are all kinds of class action suits against them because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686418September 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the low engine oil warning light illuminated, prompting the contact to inspect the dipstick. After a visual inspection, the contact observed that the oil was abnormally low, though the vehicle had been serviced less than a month prior. The vehicle was taken to the dealer, who performed an engine oil consumption test and found that the vehicle consumed one quart of engine oil in 360 miles. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686428September 10, 2025
ENGINE, POWER TRAIN
Owner: [XXX] VIN: [XXX] Vehicle: 2014 Hyundai Santa Fe Sport My daughter purchased this vehicle in April 2025 from a licensed Chrysler dealership. On [XXX], the engine suddenly seized while driving, without warning, and would not restart. This VIN was part of Recall 17V-226 (Hyundai Campaign 162). Dealer records show the recall was closed with inspection only (“engine inspection, oil, dipstick”), not an engine replacement. The failure matches the defect description of the recall (bearing wear from restricted oil flow). Hyundai is refusing to repair it, claiming sludge and “maintenance neglect,” despite my daughter only owning it for 5 months and having an oil change at Hyundai in May 2025. This engine failure proves the prior “inspection” remedy was ineffective. Hyundai is also denying coverage under the lifetime warranty extension (TXXI), which explicitly applies to subsequent owners for bearing failures. This is a serious safety issue. My daughter lost power in traffic, and the vehicle is still unrepaired. This complaint is being submitted on behalf of the registered owner, [XXX] , by her mother [XXX] , who is the primary contact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685988September 9, 2025
ENGINE
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving uphill, the vehicle failed to accelerate above 10 MPH. There was a burning odor coming from the vehicle with the check engine warning light illuminated. The contact stated that the engine had previously been replaced, but the failure persisted. The vehicle was towed to the dealer, who determined that the knock sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685785September 8, 2025
ENGINE
The engine starting consuming a quart of oil in less than 500 miles of recent oil change. Car has 114,000 miles and due to oil consumption lifters are now ticking louder. I was not notified of the class action lawsuit that happened due to this same issue. Oil pressure light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685441September 6, 2025
ENGINE, UNKNOWN OR OTHER
While driving the car, started to smell gas and saw smoke. Tried to pull over and ABS lights came on and lost brakes. Was able to stop using emergency break. Car was completely engulfed in seconds.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11685387September 5, 2025
ENGINE
Check engine light came on at 100,400 mile while on the freeway and car went into limp mode. Mechanic found P1326 code and the engine knocking. Tried to drive it to the dealership and the engine seized up. Towed it to the dealership and waiting to hear if Hyundai will pay for a new engine under their extended warranty campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685388September 5, 2025
UNKNOWN OR OTHER
My drivers side door opened while driving. The latch wouldn’t allow me to close my door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685395September 5, 2025
STRUCTURE:BODY
As I was driving the hood opened breaking the windshield which obstructed my view and caused me to veer off-road and crash.I acquired the vehicle less than a year ago and only learned of a recall for hood latches from the tow truck driver. afterwards. I had no prior problems with the latch opening and I was not physically injured but my vehicle is a total loss.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11685409September 5, 2025
UNKNOWN OR OTHER, ENGINE
While driving on a steep, narrow grade with no safe shoulder, my 2014 Hyundai Santa Fe Sport suddenly lost all forward power. The engine would rev but the vehicle would not accelerate. I was left stranded in traffic, with cars behind me and nowhere safe to pull off, creating an immediate risk of being rear-ended or rolling back into other vehicles. I had to call for a tow to avoid a serious crash. The vehicle was marked as having all recall campaigns completed, including the rod bearing inspection and knock sensor update, which were supposed to protect against catastrophic engine failure. Clearly, those campaigns were not sufficient to prevent the failure I experienced. At the time of failure, the vehicle displayed the check engine light and drivability symptoms consistent with abnormal combustion and potential bearing damage. Hyundai denied lifetime warranty coverage under the Theta II engine settlement without performing the required inspection. Instead, I was left with an estimate for engine-related repairs that exceeded the value of the vehicle, effectively rendering it a total loss. This failure is exactly what Hyundai’s recall notices describe as a risk: sudden engine failure, loss of motive power, and increased risk of crash. The fact that this happened to my vehicle despite “completed” recall campaigns raises serious concerns about whether the defect remains unresolved and whether Hyundai is adequately honoring its recall and settlement obligations. I am requesting that NHTSA investigate whether Hyundai is improperly denying warranty coverage without inspection and whether vehicles that were marked as repaired under these recalls are still at risk of catastrophic engine failure, stalling, and loss of motive power on public roads. The settlement administrator also works for Hyundai is just referring customers back to Hyundai Customer Care. They are not honoring this CLASS ACTION lawsuit and acting in BAD faith and putting lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684293September 1, 2025
AIR BAGS
During a severe accident in which the cars collided from both the back and front at most likely over 50mph, the air bags did not deploy. In such a case, I feel as though they should have gone off as there was severe whiplash and the cars hit at such a fast and hard speed. My safety was impacted severely as if the cars around did not hit the way they did, I believe I could have died. It is extremely concerning that they did not go off when such large amounts of damage were done. In addition, there have been over 50,000 recalls done for air bags not working in this exact vehicle. In addition, the vehicle is being checked in the next day for additional damages and they will confirm the air bag issues. Police as well as insurance providers were shocked that the air bags did not deploy in such a severe case. No warning messages or lamps were on when the accident occurred or before. This is extremely concerning and I now fear for my safety even further if I were to purchase this vehicle again. It is a terrifying thought that I could have died due to a car malfunction.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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