Hyundai Elantra Complaints

8,883 consumer complaints on file.

#10335872June 11, 2010
AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
I OWNED 1 2002 HYUNDAI ELANTRA, IN WHICH I WAS INVOLVED IN A SERIOUS ACCIDENT ON THE FREEWAY. MY CAR WAS ONLY 5 MONTHS OLD WHEN THIS ACCIDENT OCCURRED. THIS CAR WAS PURCHASED BECAUSE IT HAD BEEN EQUIPPED WITH 4 AIRBAGS, WHICH INCLUDED HEAD PROTECTION. THIS ACCIDENT OCCURRED ON FEBRUARY 19, 2003. I WAS HIT BY A SEMI TRUCK, MAINLY ON THE DRIVERS SIDE, TO WHICH NONE OF THE 4 AIRBAGS DEPLOYED. HYUNDAI HAD BEEN CONTACTED, TO WHICH THEY CLAIM THERE WAS NO POSSIBLE FAULT OF THE MANUFACTURER. I AM PERMANENTLY DISABLED DUE TO THIS ACCIDENT, WHICH LEFT ME WITH A BRAIN INJURY AS WELL AS NUMEROUS PERMANENT ISSUES. WE ARE WORKING WITH SENATOR TIMOTHY GRINDELL IN THE STATE OF OHIO, TO MAKE "ROAD RAGE" (WHICH HAD BEEN THE REASON FOR THIS ACCIDENT), IN TRYING TO MAKE ROAD RAGE A PUNISHABLE CRIME IN THE STATE OF OHIO. WE HAVE NOT BEEN COMPENSATED IN ANY WAY FROM HYUNDAI MOTOR COMPANY, NOT EVEN ANOTHER VEHICLE, SINCE MY CAR HAD BEEN TOTALED. CAN YOU PLEASE TELL ME IF ANYTHING CAN BE DONE SINCE I RECENTLY FOUND OUT THAT THERE HAS BEEN A RECALL ON THE EXACT PART THAT THEY FOUND TO BE FAULTY, IN THAT NONE OF THE AIR BAGS DEPLOYED. I AM EAGER TO GET SOME KIND OF INFORMATION, WITH THE HOPES OF HELPING OTHERS IN THE FUTURE, IN THAT THESE CARS ARE UNSAFE, AND THAT HYUNDAI WILL NOT TAKE ANY KIND OF RESPONSIBILITY IN THIS CASE. I APPRECIATE ANY KIND OF HELP IN MY CASE, THANK YOU VERY MUCH! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10335600June 10, 2010
STEERING
1) EVENTS LEADING UP TO FAILURE: I WAS PULLING OUT OF A LEVEL PARKING SPOT AT ABOUT 2 MPH WHEN I HEARD A LOUD SNAP AND MY STEERING WENT OUT OF CONTROL. 2) THE FAILURE: THE RIGHT FRONT TIE-ROD BROKE! THE INNER TIE-ROD END DISCONNECTED FROM THE OUTER TIE-ROD END! THE THREADS ON BOTH THE INNER AND OUTER TIE-RODS WERE STRIPPED AND THEY PULLED APART COMPLETELY! THE RIGHT FRONT WHEEL WAS COMPLETELY DISCONNECTED FROM THE STEERING MECHANISM AND WAS RANDOMLY FLOATING/TURNING IN DIFFERENT DIRECTIONS. I TURNED THE WHEELS LEFT, BUT THAT WHEEL WAS STILL TURNED RIGHT! THE CAR WAS DRAGGING THAT WHEEL AROUND AS I TRIED TO DRIVE FORWARD! THE TIRE MADE A TERRIBLE SCREECHING NOISE. IF THIS HAD HAPPENED AT 70 MPH (I JUST GOT OFF THE HIGHWAY) THE CAR WOULD HAVE FLIPPED END-OVER-END KILLING/INJURING ME AND THOSE AROUND ME! 3) WHAT WAS DONE TO CORRECT THE FAILURE: THE CAR IS STILL UNDER WARRANTY. HYUNDAI REPLACED BOTH THE INNER AND OUTER TIE-RODS AND DID A REALIGNMENT. THE HYUNDAI DEALER REFUSED TO GIVE ME THE OLD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335921June 9, 2010
SUSPENSION:FRONT:CONTROL ARM
2003 HYUNDAI ELANTRA. CONSUMER STATES SEVERAL PROBLEM WITH VEHICLE *TGW THE CONSUMERS STATED HE RECEIVED A RECALL LETTER FROM HYUNDAI AND TEN DAYS LATER, THE FRONT END OF THE VEHICLE COLLAPSED AND CAUSED DAMAGE TO OTHER COMPONENTS WITHIN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335214June 8, 2010
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
MY 2008 HYUNDAI ELANTRA WILL AUTOMATICALLY ACCELERATE WITHOUT WARNING ABOVE THE SPEED THAT I AM DRIVING, WHICH ALMOST CAUSED AN ACCIDENT WHILE I HAD 4 TEENAGERS IN MY CAR. I BOUGHT MY CAR NEW AND I HAVE BEEN EXPERIENCING THIS PROBLEM FOR AT LEAST A YEAR, I'M NOT SURE OF THE DATE THIS PROBLEM STARTED. HYUNDAI DEALERSHIP EXPERIENCED THE PROBLEM AND PUT NEW TRANSMISSION IN AND PROBLEM IS STILL NOT FIXED. HYUNDAI AND DEALERSHIP ARE REFUSING TO ACKNOWLEDGE THE PROBLEM STILL EXISTS. I DO NOT FEEL SAFE TO DRIVE MY FAMILY IN THIS VEHICLE AND I WON'T. I CAN'T SEEM TO GET ANYONE TO HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335287June 8, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT WAS PUTTING GAS INTO THE VEHICLE WHEN THE FUEL SHUT OFF AS IF THE VEHICLE WAS FULL WITH FUEL, ALTHOUGH THE TANK WAS NOT FULL. IN ADDITION, THE GASOLINE WOULD INTERMITTENTLY SPILL BACK OUT FROM THE FILLER TUBE. THE CONTACT WAS INFORMED BY THREE DIFFERENT DEALERS, WITHOUT PERFORMING A DIAGNOSTIC, THAT THE VEHICLE WOULD NEED A CLOSED VALVE AND CHARCOAL CANISTER AT HER EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 60,000. UPDATED 08/13/10. *LJ THE CONSUMER WAS UNABLE TO PUT GAS IN THE VEHICLE UNLESS IT WAS AT A VERY SLOW RATE AND GAS WOULD SHOOT OUT OF THE VEHICLE. UPDATED 08/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334555June 4, 2010
AIR BAGS:FRONTAL
AIRBAGS DID NOT DEPLOY DURING A CRASH. MY DAUGHTER WAS OPERATING A HYUNDAI ELANTRA AND REAR-ENDED ANOTHER VEHICLE. (APPROX SPEED 35) HER VEHICLE WAS TOTALED. THE AIRBAGS DID NOT DEPLOY, BUT THE SEATBELTS SAVED HER. HER CHEST IS EXTREMELY BRUISED FROM THE IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10334115June 1, 2010
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE HAVING THE VEHICLE EXAMINED FOR ROUTINE REPAIRS, THE CONTACT WAS INFORMED THAT THE FRONT PASSENGERS SIDE CONTROL ARM WOULD NEED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331821May 23, 2010
VISIBILITY
SUN VISORS NO LONGER STAY FLUSH TO ROOF AND DROP UNEXPECTEDLY INTO LINE OF VISION. VISORS ON BOTH DRIVER'S AND PASSENGER'S SIDE ARE AFFECTED. CANNOT EASILY REMOVE VISOR SINCE CONNECTED BY WIRE FOR LIGHT. VISORS REPLACED OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331514May 21, 2010
SUSPENSION, POWER TRAIN
ON 4/8/10 I TOOK MY 02 ELANTRA IN FOR THE RECALL CONTROL ARM RUST THEY REPLACED BOTH CONTROL ARMS ON 5/17/10 MY WIFE WAS DRIVING DOWN THE ROAD WHEN THE RIGHT TIRE FELL OFF,THE CAR CAME TO REST IN THE MIDDLE OF THE ROAD,THE CONTROL ARM FELL APART WE HAD IT TOWED BACK TO HYUNDAI WERE WE FOUND OUT THAT THE BOLT WAS BAD IT ALSO PULLED THE AXLE OUT OF THE TRANSMISSION AND TO TOP THAT OFF THEY ARE REFUSING TO PAY FOR TOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331583May 21, 2010
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED WHILE PULLING INTO HIS DRIVEWAY AT RELATIVELY LOW SPEEDS, THE PASSENGERS SIDE WHEEL FRACTURED FROM THE VEHICLE. THE FAILURE OCCURRED DUE TO RUST AND CORROSION OF THE FRAME AND CONTROL ARM. THE CONTACT PREVIOUSLY EXPERIENCED THE FAILURE ON THE DRIVERS SIDE WHEEL. THE MANUFACTURER ADVISED THE VEHICLE WAS UNDER RECALL BUT THE PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331161May 19, 2010
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
AS I WAS DRIVING MY 2003 HYUNDAI ELANTRA OUT OF WORK, THE STRUCTURAL METAL COMPONENT THAT CONNECTS TO THE FRONT, PASSENGER SIDE TIRE (OR REFERRED TO AS LOWER ARM OR A-FRAME) SNAPPED AND THE VEHICLE LOST CONTROL AND STOPPED MOVING IMMEDIATELY. THE TIRE WAS ESSENTIALLY DETACHED FROM THE VEHICLE AND DAMAGE TO THE PASSENGER SIDE DOOR, FRONT BUMPER AND WHEEL COVER. THANK GOODNESS I WAS NOT ON A MAIN ROAD YET IN RUSH HOUR TRAFFIC DRIVING 40-50 MPH OR I AM CERTAIN THERE WOULD HAVE BEEN AN ACCIDENT WHEN I WOULD HAVE LOST CONTROL OF THE VEHICLE DUE TO THIS LATENT STRUCTURAL DEFECT. I HAD THE TRUCK TOWED TO THE NEAREST HYUNDAI DEALER TO BE EXAMINED AND TOOK PHOTOS OF THE CONDITION OF THE RUSTED METAL CONTROL ARM THAT HAD SNAPPED. I DID SOME RESEARCH ON RECALLS WITH THIS VEHICLE AND THERE WAS A 4/2009 RECALL IN CERTAIN STATES WITH HEAVY WINTERS AND USE OF SALT TO CLEAR ROADS, ETC. MY STATE (NEBRASKA) WAS NOT LISTED AS AN AFFECTED STATED BUT ALL OF THE SURROUNDING STATES (I.E. IOWA, MINNESOTA, MISSOURI, ILLINOIS, INDIANA, COLORADO, WISCONSIN) WERE. NEBRASKA HAS JUST AS MUCH SNOW OR MORE SNOW THAN IOWA IN MY OPINION. THE VEHICLE WAS ORIGINALLY PURCHASED IN OMAHA, NE WHICH IS RIGHT ON THE BORDER OF IOWA. I BELIEVE THIS WILL ALSO BE A PROBLEM IN NEBRASKA AND SURROUNDING STATES POSSIBLY. IF THIS CONTROL ARM SNAPS WHILE SOMEONE IS DRIVING ON THE INTERSTATE OR OTHER ROADS AT HIGHER SPEEDS, SOMEONE WILL BE SERIOUSLY INJURED. I AM EVEN MORE UPSET BY THE FACT THAT MY ONE YEAR OLD SON VERY WELL COULD HAVE BEEN IN THE VEHICLE WITH ME WHEN THIS HAPPENED. NOT GOOD. THANKFULLY, NO ONE WAS INJURED AND THE ONLY DAMAGE WAS TO THE VEHICLE ITSELF. THE DEALER CALLED TODAY AND THEY EXPLAINED WE ARE NOT A PART OF THE RECALL BUT THE EVIDENCE IS PRETTY OBVIOUS THAT THIS IS THE SAME IDENTICAL PROBLEM AND THEY ARE TRYING TO USE ARBITRARY STATE BOUNDARIES TO GET OUT OF THEIR RESPONSIBILITY. WE ALSO CARRY A FULL WARRANTY UNTIL 2013 ON THE VEHICLE SO WE WILL SEE WHAT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331194May 19, 2010
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
TL*THE CONTACT OWNS A 2008 HYUNDAI ELANTRA. WHILE DRIVING 1 MPH DURING SNOWY CONDITIONS, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS LATER TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CV JOINT NEEDED TO BE REPLACED. THE PROBLEM REOCCURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE IT WAS AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330819May 17, 2010
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE REAR WINDOW RATTLES AND SEEMED LIKE IT WOULD FALL OUT; THE FAILURE WAS WORSE IN COLD WEATHER. ALSO, THE DOME LIGHT HAD MATERIAL COVERING IT THAT CREATED FIRE HAZARD. THE MANFACTURER, WHEN CALLED, STATED THAT AN INDEPENDENT COMPANY INSTALLED THE DOME LIGHT AND THEY SHOULD BE CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE CURRENT MILEAGE WAS APPROXIMATELY 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330658May 12, 2010
SUSPENSION:FRONT:CONTROL ARM
2002 HYUNDAI ELANTRA. INTERNAL CORROSION AND THINNING OF STEEL *GR UPON LEAVING WORK ON FEBRUARY 10, 2010, THE CONSUMER BACKED UP AND THE FRONT LOWER CONTROL ARM BROKE. THE VEHICLE WAS TOWED TO A AUTO BODY CENTER. THE CONSUMER WAS INFORMED THAT THE CONTROL ARM HAD RUSTED THROUGH ON THE RIGHT SIDE AND THE LEFT SIDE WAS RUSTED AS WELL. DUE TO THE COST OF THE REPAIRS, THE CONSUMER DECIDED TO GET RID OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE WRECKAGE YARD. THE CONSUMER STATED SHE WAS NOT INFORMED OF A RECALL AND HAD SHE KNOWN ABOUT THE RECALL, SHE WOULD HAVE KEPT THE VEHICLE AND HAD IT REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329658May 10, 2010
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V125000, SUSPENSION, FRONT CONTROL ARM AND THE PART NEEDED TO CORRECT THE FAILURE WAS NOT AVAILABLE. THE DEALER ALSO CONFIRMED THAT THE FRONT DRIVERS SIDE WHEEL WAS CORRODED AND WOULD ALSO NEED TO BE REPLACED. TWO MONTHS FOLLOWING THE FAILURE, THE PARTS WERE STILL NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329744May 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING 57 MPH WITH THE CRUISE CONTROL ACTIVATED. WHEN HE ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL THE VEHICLE ACCELERATED. THE CONTACT OBSERVED THE ACCELERATOR PEDAL ENGAGING ON ITS OWN. HE WAS ABLE TO DISENGAGE THE CRUISE CONTROL AND STOP THE UNINTENDED ACCELERATION. THE CONTACT ATTEMPTED TO UTILIZE THE CRUISE CONTROL A SECOND TIME AND WHEN THE BRAKES WERE APPLIED, THE IDENTICAL FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329394May 8, 2010
STRUCTURE:FRAME AND MEMBERS
RECEIVED RECALL NOTICE 1 WEEK AGO FROM HYUNDAI..ON THURSDAY NIGHT WHILE DRIVING HOME FROM WORK WHEEL "BROKE" OFF LEFT FRONT PASSENGER SIDE.. CALLED A HYUNDAI DEALERSHIP ON FRI. MORN AND ARRANGED A TOW..VEHICLE ARRIVED AT DEALERSHIP, DEALERSHIP REFUSED TO TAKE VEHICLE AS THERE IS A 4 WEEK BACKORDER. CALLED A SECOND HYUNDAI DEALERSHIP WAS TOLD THAT IF THE CAR WAS DOWN HYUNDAI HAS EMERGENCY STOCK TO FIX THE VEHICLE..NOW HAVE TO PAY FOR A SECOND TOW TO THIS DEALERSHIP AND ALSO HAVE TO WAIT 1-2 WEEKS TO HAVE THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329041May 5, 2010
AIR BAGS:FRONTAL
DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY IN A CRASH OF TWO VEHICLES . THE VEHICLE WITH FAILED AIR BAG DEPLOYMENT WAS TRAVELING APPROX 45-55 MPH SECOND VEHICLE WAS TRAVELING IN SAME DIRECTION TRAVELING EST 10 -0 MPH IN THIS REAR END CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10329068May 5, 2010
SUSPENSION:FRONT, AIR BAGS, SUSPENSION:FRONT:CONTROL ARM
I HAVE A PENDING CASE NO. [XXX] WITH HYUNDAI. MY SON'S VEHICLE HAS BEEN AT ADVANTAGE HYUNDAI IN HICKSVILLE, NY (THE "DEALER") SINCE APRIL 5 PENDING A RECALL REPAIR (NHTSA CAMPAIGN ID NO. 09V125000). I CONTACTED THE DEALER AGAIN TODAY AND SPOKE TO MICHAEL KEILY (516-465-7700) WHO INFORMED THAT HE HAD NO IDEA WHEN THE NEEDED PART WILL BE AVAILABLE AND THEREFORE HE WAS UNABLE TO GIVE ME A DATE BY WHICH I CAN EXPECT THE VEHICLE TO BE REPAIRED. MR. KEILY ALSO INFORMED ME TODAY THAT HYUNDAI CORPORATE WILL ONLY PAY $35 PER DAY FOR A RENTAL REPLACEMENT VEHICLE. I CONTACTED ENTERPRISE CAR RENTAL AND THEY INFORMED ME THAT A COMPACT VEHICLE WILL COST $58.50 PER DAY GIVEN THAT MY SON IS 21 YEARS OLD. MY SON HAS BEEN WITHOUT A VEHICLE FOR A MONTH, HAS NO MEANS OF TRANSPORTATION TO GET TO HIS SUMMER JOB AND CANNOT AFFORD THE ECONOMIC HARDSHIP OF PAYING AN ADDITIONAL $23.50 PER DAY. I CONTACTED HYUNDAI CORPORATE (1-800-633-5151) AND AFTER BEING ON 'MUSIC HOLD' FOR OVER 2 HOURS, TWO DIFFERENT CUSTOMER SERVICE REPRESENTATIVES INFORMED ME THAT THEY WOULD NEED AN ADDITIONAL 2 TO 3 BUSINESS DAYS BEFORE THEY COULD PROVIDE ME WITH AN ANSWER AS TO WHETHER HYUNDAI WOULD ABSORB THE FULL COST OF A RENTAL VEHICLE. HYUNDAI HAS FAILED TO REPAIR MY SON'S VEHICLE 'WITHIN A REASONABLE TIME" (PAGE 14 NHTSA "MOTOR VEHICLES SAFETY DEFECTS AND RECALLS- WHAT EVERY VEHICLE OWNER SHOULD KNOW") AND THEREFORE THEY SHOULD BE COMPELLED TO PAY FOR THE FULL COST OF A RENTAL VEHICLE WITHOUT FURTHER DELAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328779May 4, 2010
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM
I HAVE WAITED NEARLY 3 MONTHS DUE TO BACKORDERED PARTS TO REMEDY ELANTRA SUSPENSION RECALL. (NHTSA RECALL 09V125000). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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